Family Cleaning Inc

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

***$20 OFF 1st TIME CUSTOMERS***Our company tries do do an excellent job in each house that we clean. As if we are cleaning our own residence. The few employees that we had, We can proudly say that they do a wonderful job. As they would be prompt on time, and responsible on what they are doing. Please call or email for estimates. References upon request.

Business highlights

24 years of trusted experience

Services we offer

Residential & office cleaning, making beds, blinds & ceiling fans, reachable windows. Post construction clean up.

Services we don't offer

Dishes, Laundry & Ironing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 221 reviews

Chad M.
11/2016
5.0
house cleaning
  + -1 more
I have always taken pride in cleaning my own home; however, due to some family company next week, and a ton of other things to do this weekend, my wife talked me into hiring a cleaning service. I found Ivanilde's Cleaning Service. I called on Wed and then were avail for Sat! I have a 2500 sq ft home and hired them for 6 hours of cleaning. The house looks amazing! All four bathrooms are spotless and the rest of the house is terrific (including some deep-cleaning that they had time for)! A nice tip was well deserved. Ivanilde's Cleaning Service may have shifted my opinion on cleaning my own home (that may take up an entire weekend, when they can do it in 2-3 hours)! Time back for family can go a long way. Highly recommend!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric E.
11/2016
2.0
house cleaning
  + -1 more
Not so good. I was not pleased. What concerned me was the first time they came in, they did not ask if I had any allergies or any particular product used in my house and they went about doing their own thing. I figure with the language challenge that might not have been thrown off if I asked them to use something else. I am used to people asking when they come in to your house, what you would like to have done. He kept trying to up sell me for doing things. I have allergies so I do not dust. They did not move one thing. In the bathroom they spent a good hour in the master bath. It seemed like the did the kitchen in 2 mins. The lack of dusting really bothered me. The one thing that really popped my top was them not asking what products I would like them to use. They were very polite but I did not hire them to be polite. I was not pleased.
Description of Work: Cleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$160

Response from Family Cleaning Inc
We are always disappointed when customers are not happy with our service and do our best to rectify issues which arise. Angie's list members, please note that this customer bought an Angie's list deal totaling 6 hours of cleaning. The 6 hour package that we offer, has all the specifications that would be covered on cleaning. Client did not read the specs and was expecting a 6 hour job to look like a 14 hours of deep cleaning. House needed a DEEP cleaning instead of a 6 hours of basic cleaning. When we arrive on all residences for the first time, we always ask all customers if there's any area in specific that he/she would like us to focus more and if there's any specific cleaning solution not to use in the house. Customer did not mention not to use any product. Customer wanted us to focus in entire home but more specific on bathrooms. The master bathroom was not in good condition, and to leave it spotless, a lot of work needed to be done. The entire home has been cleaned but having only 6 hours of basic cleaning (3 hours in a crew of 2 people), we focused in the areas more used. kitchen has also been cleaned. When customer referred to us trying to sell him something, that means that any additional requests like (Cleaning inside fridge, oven, exterior windows, porch area) has an additional cost because of the extra time needed. It's unfortunate that this customer was not happy in the end. We try to use feedback to improve our systems in the future. In this case since the house seemed to need an entire day deep cleaning, I'm not sure what else we could have done. Thank you for you feedback!!!

Valerie B.
10/2016
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, marble & granite, floor cleaning
  + 4 more
As usual, my home looked and smelled absolutely fabulous!! Fabricio and Glaucia did a "move out", since I sold my home, and in my next house, Ivanilde's is the only cleaning company for me!!
Description of Work: I have used Ivanilde's for a while now. After my back surgery, Fabricio and crew cleaned my home twice monthly. They are THE BEST! So very thorough and trust-worthy! I have also had Ivanilde do a deep cleaning and my house absolutely sparkled!! I have recommended them to friends and family and everyone raves!! The crew does not leave a stone unturned!! I love Ivanilde's!! I never have to worry about anything with this company --- from leaving my home shining to trusting this company with a key to my home without hesitation!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry F.
10/2016
5.0
house cleaning
  + -1 more
They arrived right on time with two people 8am. They brought in additional help and worked non-stop till after 6PM. We will now have them back bi-weekly. Very friendly and thorough.
Description of Work: We needed a deep cleaning, We have 2 long hair cats and a 4,000+ sq. ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
10/2016
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, buffing & polishing, floor cleaning
  + 4 more
I was very pleased `-they did a terrific job! House has never been this clean!
Description of Work: Deep Cleaning - house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jody M.
10/2016
5.0
blind cleaning, house cleaning, buffing & polishing, floor cleaning
  + 2 more
Fantastic. I chose them for a deep cleaning based on reviews on Angie's list and am very very pleased. I am and will continue their service. They were very detail oriented. The price was fair.
Description of Work: Deep clean and follow-on bi-weekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim S.
09/2016
5.0
house cleaning
  + -1 more
Very good company. They were prompt, courteous and very well organized. I will definitely call them again!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
08/2016
5.0
house cleaning
  + -1 more
Very well. They arrived on time, and was happy with everything they did. After my positive experience, they will be my regular house cleaning service moving forward.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNE A.
08/2016
5.0
house cleaning
  + -1 more
Wonderful, very professional, showed up on time, every time for biweekly cleaning. My house was spotless, smelled great and stayed nice. I paid $100 for cleaning a 1400' townhouse every other week and it was well worth it.
Description of Work: I used Ivanilde's Cleaning Service for biweekly cleaning of my townhouse for 6 months until I moved. They are fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert D.
08/2016
5.0
house cleaning
  + -1 more
Ivanilde's Cleaning Service has been cleaning my house for over a year now, and it has always been a very pleasant experience. They never fail to arrive on time and do a very professional job. I have never been disappointed in their arrival time nor the quality of the job done. We recently moved and the owner worked with us on the cleaning of the old and new house. Truly, they are a wonderful cleaning service, and very nice people.
Description of Work: Cleaning my house on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Natarsha N.
08/2016
5.0
house cleaning
  + -1 more
They did a great job. They were prompt, courteous, and kept in touch during the day with status updates. I would definitely use them again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Martin H.
08/2016
1.0
house cleaning
  + -1 more
We will never know. Why are reliable people so hard to find??? I spoke to the company on Tuesday, confirmed an appointment for 3:00 pm on Wednesday for a quote. I work from home, I spend the vast majority of my day on the phone. I booked a 3:00 - 3:30 appt. At 3:15, with nobody showing up and no call, I called to ask if someone was going to show for the 3:00 pm appt, and was told that they were at a development that was over 30 minutes away, and that they would be on their way shortly. I told them to forget it.... Bottom line, never called to say he was going to be late, never called to reschedule. Wasted my time. If you cant be prompt or courteous on the first meeting, why would anyone think you would be any good at what you are asking them to do.
Description of Work: Housecleaning services

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Response from Family Cleaning Inc
Dear Member, Thank you for leaving your feedback. Unfortunately there has been some sort of misinterpretation. As he mentioned above, we had a quote appointment scheduled around 3 - 3:30pm. Due to traffic, we were not able to arrive at 3pm sharp, however, the appointment was originally scheduled for our arrival between 3 - 3:30pm. The reason we did not make any phone call for this member, was because we were still on our timeframe and was going to be arriving a little close to 3:30pm as agreed initially. Members please note that no job has been performed at this members home and please refer to our other reviews. Thank you.

Nick C.
08/2016
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, buffing & polishing, floor cleaning
  + 4 more
Ivanilde's Cleaning Service did an amazing job. I needed my house to look it's best for a home appraisal and was extremely satisfied with this company. I will definitely be using Ivanilde's in the future.
Description of Work: Deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucy W.
08/2016
5.0
house cleaning
  + -1 more
My first experience with Ivanilde's Cleaning Service was about a year ago when they came to do a deep clean of my house. When I arrived home that evening, I was absolutely amazed as to how clean my house was. The bathrooms and kitchen just sparkled. The shower door had hard water stains that I have tried everything on to remove but Ivanilde’s managed to get it clean. They even cleaned the tops of the kitchen cabinets and plant shelves and changed a light bulb in one of the recess lights. They were awesome! I since have been using them once a month to clean my home and have never been disappointed with the service they have provided. If I have a special request or need to change a date they have been very accommodating. I would highly recommend Ivanilde’s Cleaning Service. They are conscientious, diligent, and provide quality service.
Description of Work: Deep clean house Monthly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clemente H.
07/2016
5.0
house cleaning
  + -1 more
WONDERFUL!! They exceeded our expectations. It was a wonderful experience.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ray P.
07/2016
4.0
house cleaning
  + -1 more
They were fine; they were good. They were good on quality.
Description of Work: I used Ivanilde's Cleaning Service to clean our rental house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nanci S.
06/2016
5.0
house cleaning
  + -1 more
We had 2 people for 2 hours and they did basic cleaning services...bathrooms, floors, kitchen, ran sweeper and dusted. Next time will get them for a full day of deep cleaning. Did a great job and would highly recommend!
Description of Work: 4 Hours of housecleaning for $120.00 - Angie's List Big Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Morgan B.
04/2016
5.0
house cleaning
  + -1 more
Ivanilde & Fabricio did a fantastic job cleaning my home. I was surprised at how much they were able to clean in the time allotted. They were very thorough, making sure to lift things up or move things out of the way while dusting and vacuuming. When they arrived I gave them a list of cleaning items that were most important to me and they made sure to tackle all those things, plus many more. Fabricio was very good about communicating what was and wasn't included. I feel like a really got my money's worth. I plan to continue using them once a month to clean my home and would highly recommend them to others.
Description of Work: 6 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Patricia A.
03/2016
5.0
house cleaning
  + -1 more
Great cleaning service. Will use them again.
Description of Work: Six hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sandra H.
03/2016
4.0
house cleaning
  + -1 more
While coordinating the time and completely understanding the actual service, the contact at the company informed me that I should have read the fine details of the coupon. When they arrived there were 3 employees for 2 hours. One of the employees stayed on the phone for a good portion of the time. When not on the phone was watching the other employee clean. Made several comments about the home.
Description of Work: 6 Hours of house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$160

Response from Family Cleaning Inc
Thank you for providing your feedback. We appreciate your grade A for our quality of work. Upon arrival at this residence, we noticed that this home was in need of a deep cleaning instead of our 6 hours basic cleaning deal due to the condition. Comments made were explaining to the member the difference between our 6 hour deal and a deep cleaning and areas covered with each cleaning. Unfortunately one of us had to step out for 10 - 15 minutes due to an emergency that occurred. But because of this, we provided more hours than what the customer had purchased. Arriving at 9am and leaving at 11:30am. This would make 7 hours and 30 minutes of cleaning instead of the 6 hours that was originally purchased. Members please refer to our recently ratings.

Robert R.
02/2016
5.0
house cleaning
  + -1 more
I selected Ivanilde's because of their great reviews on this site. After requesting a quote they called me to arrange a tour of the house. He seemed very thorough when looking at what would need to be done and his quote was very good. They provided the service on the day they said they would and they did a GREAT job! We couldn't be happier and will continue to use then on a regular basis.
Description of Work: Deep-clean throughout 1,700 sq. ft. house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rosemary M.
02/2016
5.0
house cleaning
  + -1 more
Thank you so much. Came to the house and did not stop working the entire time they were here. House looks great, scheduling was very easy. They arrived on time. Will be contacting them again in several months to have them back. Highly recommend.
Description of Work: Cleaned 2 story house - 6 hour deal purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

BILLIE M.
02/2016
5.0
house cleaning
  + -1 more
From the moment of first contact through completion of the work, this was a GREAT experience. Fabricio was very professional, prompt, efficient, and thorough. He and Ivanilde were here at my house today, arrived right on time, and did a FANTASTIC job. I am really picky, and so far I can't find one single detail that was not perfectly cleaned. They did a very meticulous job, and they took me from the feeling of "Oh, I just DREAD cleaning this house" to "WOW, it's just like a brand new house!" I couldn't be happier. Many, many thanks! I highly recommend this service and appreciate all the reviews on Angie's List that led me to them.
Description of Work: Deep cleaned my entire 1800-square-foot villa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Jane R.
02/2016
5.0
house cleaning
  + -1 more
Two cleaners for three hours. they never stopped. arrived promptly, and were pretty thorough. I have a three story home with lots of shutters, etc. I didn't have them do one room, which was being painted. a few spots were missed, but that was because they were trying to stay within the 3 hour limit (I used one of the specials they were running) and there was a lot going on in the house. They brought their own supplies and ladder. Overall, they were efficient, courteous, hard-working, and thorough. I am very happy with the results, and I will definitely use them again!
Description of Work: cleaning lady has been out sick so I had Ivanilde's come to do inside windows, ceiling fixtures, vents and fans, woodwork, inside windows,floors and carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Andrew H.
01/2016
5.0
house cleaning
  + -1 more
They did a great job. Thanks!
Description of Work: Cleaned my house for 4 hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

8757 Hampden Dr, Tampa, FL 33626


Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Window Cleaning,
Buffing and Polishing,
Carpet Cleaning,
Marble and Granite

FAQ

Family Cleaning Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 1:00 PM

Family Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Family Cleaning Inc offers free project estimates.
No, Family Cleaning Inc does not offer eco-friendly accreditations.
No, Family Cleaning Inc does not offer a senior discount.
No, Family Cleaning Inc does not offer emergency services.
Yes, Family Cleaning Inc offers warranties.
Family Cleaning Inc offers the following services: Residential & office cleaning, making beds, blinds & ceiling fans, reachable windows. Post construction clean up.
Dishes, Laundry & Ironing

Contact information

8757 Hampden Dr, Tampa, FL 33626


Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 1:00 PM