Description of Work: He only did a fair job of installing the special tile inside the shower and then asked for a draw. I paid him for the work he did and then he never showed up again. He left material here, made appointments to return that he did not keep and finally stopped returning or answering my calls with no explanation. I would not hire this contractor in the future and had to find a new tile contractor to finish the job.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
$1,200
Response from Charlie's Tile & Marble Inc
This customer is a very nice person. I feel awful that I forgot about going back to his house to do some other minor work. So sorry, I dropped the ball. Charlie
Louisa Q.
03/2014
4.0
ceramic tile
+ -1 more
It went great.
Description of Work: install new tile in restroom
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Dan T.
03/2014
5.0
ceramic tile
+ -1 more
Excellent
Description of Work: installed tile that looks like wood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Doris G.
02/2014
5.0
ceramic tile, flooring contractor
+ 0 more
Very Well.
Description of Work: Ripped out carpet and tile and replaced with porcelain tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Juan B R.
11/2013
5.0
marble & granite
+ -1 more
It was good service.
Description of Work: We purchased all of our marble tile from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Dee B.
03/2013
1.0
ceramic tile
+ -1 more
Did not go well.
Description of Work: We contacted Charlie's tile via E-mail and he responded back very well. He made an appointment to visit and give estimate at 4.00 pm. At 4:35 he phoned and said he could not make it as he had a ball game to attend and would be too busy for the next two weeks to come over to view our needed work. We said have a nice day and we will not be calling him again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Carolyn K.
09/2012
5.0
ceramic tile
+ -1 more
The tile store recommended several companies for my tile installation with a high recommendation for Charlie's Tile & Marble. I got a couple of estimates with both being similar I looked to Angie's List and determined that Charlie was a member with high ratings so I went with his company. The process was very easy. Once the tile came in Charlie was able to schedule it for installation the next week. It all went smoothly and although it took a couple of days longer due to the long tile and skill involved to lay level and straight, it was well worth it. Charlie and his assistant were very careful with my furniture and did everything possible to make it easy for me. I had been hesitant to do this installation due to the mess involved but I must say it was not anywhere nearly as bad as I thought it would be and I think that is a direct result of the care they took and their years of experience. At all times they were professional, trust worthy, and did exactly what they said they were going to do each day. I had no problem leaving them alone in my house while I ran errands during the process. Best of all the end result is awesome! I highly recommend this company and will use them again.
Description of Work: I had 850 sq feet of 8x48 wood like tile installed. It had to be precise with very little grout line to look like wood when completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
joseph S.
07/2012
5.0
ceramic tile, remodeling
+ 0 more
We were very pleased with the work, professional jobCharle is a perfectionalist when it comes to the work he doesThey showed up on time everyday and did not make a mess of our houseWe would use them again
Description of Work: installed tile in bathroom and rebuild shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
KAREN F.
07/2012
5.0
ceramic tile
+ -1 more
He did an incredible job. The tile that I had already bought needed to be put in with numerous, very small cuts. There was an easy way to do it, which would have required four cuts or a difficult way to do it, which required many more. But it really had to be done the difficult way. He did it. I didn’t have enough tiles, so we used extra tile that was for the base/floor and we put it on the front of the fireplace. He left and came back the next day to grout. Overnight, I decided that it really didn’t look good. So he came and took it off. Meanwhile I went out and got tiles that were very close, and he retiled it. He didn’t charge me extra, but I paid him extra. He was sticking to his regular price, and it added a half a day to his job. He did very nice work.
Description of Work: Charlie's Tile & Marble Inc. tiled a fireplace surround for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James D.
06/2012
3.0
ceramic tile
+ -1 more
It was fair. They did a very good job on the tile. The floorboards were so-so, as they didn't cover the nail holes. His punctuality was not good, as he seemed to be on his own schedule, as we had to change our schedule to accomadate. His work was great with the tiling.
Description of Work: They tiled a majority of the house as well as baseboards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$7,000
MARK S.
05/2012
5.0
ceramic tile
+ -1 more
Good work. Would use this contractor again
Description of Work: Replaced several chipped 12x12 ceramic tiles in the kitchen. Matched the old grout perfectly. Did the job quickly and cleanly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ERIC T.
01/2012
5.0
ceramic tile
+ -1 more
Charlie had other jobs in progress, but was willing to come in the later afternoon for a few days to accommodate my timeline. He was efficient, friendly, and did a nice job for a reasonable price. I would definitely use him again, and recommend him for any tile work.
Description of Work: Moisture had leaked behind the tiles of a shower wall, between the tub and the window sill. Charlie replaced that area of drywall with concrete board, then re-tiled to match the surrounding tile, replacing the window sill and sealing the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Linda C.
10/2011
5.0
ceramic tile, replacement windows
+ 0 more
He arrived and began immediately--had to wait a second day for grout to dry--it just was a wonderful experience,
Description of Work: Charlie is a Gentleman with a very strong work ethic and loves to please the customer! I wish I could give him a higher grade--A+. He works non stop and cleaned up his work area on both days he was here. Charlie installed two glass block bathroom windows for us--one was in my "beloved" sanctuary and the other in our guest bath and they are unbelievably beautiful and increases the value of our home and improves the decor of each of the two bathrooms-- The work entailed adjusting the size of the openings to fit the glass blocks--and he did a wonderful job and the grout work was outstanding! Charlie would be a blessing to do any type work he is capable of doing and he is a blessing to be around.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Katie S.
08/2011
5.0
ceramic tile, remodeling, handyman service, home remodeling
+ 2 more
Very professional job done
Description of Work: Charlie finished up my bathroom remodel, he built a linen closet for me. Framed it, drywall. and finished the tile around it. Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
CHARLES H.
09/2010
5.0
ceramic tile, home remodeling
+ 0 more
Work was done when promised, and was only delayed by rain because equipment for cutting tile was outdoors which minimized mess indoors. Plumbing installation was completed despite problems with 45 year old original installation. Installer worked very hard to complete work as promised which was very high quality. Offered home owner alternatives where possible. Price for work completed was very competitive with estimates from competitors. We will put this company at the top of our list for future work of this type. One year later, no problems have developed and we are still very pleased with the work done by this company.
Description of Work: Removed old cast iron tub, drywall and old plumbing fixtures and pipes, installed shower enclosure, shower doors and new plumbing fixtures, tiled shower enclosure and bathroom floor, and removed and reinstalled existing toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,375
Katie S.
07/2010
5.0
ceramic tile, handyman service
+ 0 more
He is very honest. He bought all the matierals at the store and gave me the receipt. I trust him in my home when I am not there. He showed up everyday on time and worked till the job was completed.
Description of Work: Tile work in bathroom, framed and drywalled a linen closet
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*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services,
Marble and Granite,
Windows,
Mold Testing & Remediation,
Glass Block,
Water & Smoke Damage,
Stone and Gravel,
Hardwood Flooring Sales and Installation
FAQ
Charlie's Tile & Marble Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Charlie's Tile & Marble Inc accepts the following forms of payment: Check