Brothers EZ Moving

The move was supposed to be in the morning, but removing my belongings from storage did not take place on time and they were delivered in the afternoon. My couch was not shrink-wrapped and ended up with some tears and an imprint of some kind of black code which must have been from an item stacked on top of it. Luckily that came out with cleaning. My buffet was shrink-wrapped but had a gouge on top which had not been there before. The owner came to look at the couch stains and we agreed on at least enough of a refund, which, with credit for the wardrobe carton and rug returns, covered the couch cleaning. This will probably be the last move of my life but I would not use this company again if I did have to move. I'm glad that others had better experience with them. Those reviews led me to use them for my move.

I've moved 8 times in the last 10 years (using movers every time) and I have never had an experience like this. This was quite possibly the WORST experience I have ever had with a moving company. I bought the Angie's deal on Monday and they contacted me the following day. I scheduled my move for that Saturday and they said they had availability between 2-4 PM. I booked them and received their quote, which I needed to accept online. The date was wrong on the invoice and there was no way to actually accept the quote, so I immediately emailed back to correct the date and accept the quote. They emailed back and said that they got it. Saturday rolls around and no word from the movers. I call at 4:10 PM to ask when they would be showing up and Justin let me know that I wasn't even on the schedule for that day! After two modes of communication (email and phone) to book that date and time, and they didn't even write me down. So he asked if I could move the next morning, which I said would have to be first thing in the morning because now it meant that I had to reschedule a drive back to Atlanta for the holidays. Thank God we weren't flying, or we would've been screwed. He said that the movers would arrive between 9-10AM. So the following morning comes and I get a call at 9:05 AM. The man on the phone asked if we still needed movers, and I replied yes, to which he said, in a very surprised voice, "Oh. Ok." I asked when to expect them and he replied, "I don't know." And I said, "You're going to have to give me a time!" And he said, "Let me put it into the GPS...ok, we'll be there in 50 minutes." One hour rolls by. Then another. We call the office, and the office person (I think her name was Kathy) said she would contact the movers and call me right back. 25 minutes goes by and nothing. So we call back and she says that she can't get in touch with the movers. She said she would call right back with a solution. 20 minutes go by and nothing. We call back. Now she stops answering the phone. We call at least 5 more times, and she doesn't answer the phone anymore that day. So we start calling the numbers that were on the email I received with the quote. We get in touch with Justin who sounded sick. He sounded apologetic and said he would get us new movers immediately. Then we no longer hear from him. We call him at least 6 more times and nothing. Finally, we call the office number again, and get in touch with someone else. The time now is noon, almost 3 hours after we were supposed to move for the 2nd time. He asks how we got his personal cell number and we told him that we didn't, we called the office. He realized that the office had started forwarding the calls to him! He was leaving church and trying to help us, but obviously there wasn't much he could do. He told us to write everything down and that they would be having a long talk about this at the office on Monday. We spent $400 on movers that didn't show TWICE and then had to spend an additional $600 on another moving company that showed up 1.5 hours after we called them THAT DAY and moved us in 3.5 hours. I would never use this company ever, even after all the positive reviews, which was the only reason I tried to use them. It's been almost 2 weeks now and we haven't heard anything back from them, but believe me, they will be hearing from our lawyer if they don't reimburse us for money lost and time lost having to reschedule a 7-hour drive two days before Christmas.

Moved houseful of furniture and other items to our storage locker. The crew of 4, Jaime, Juan, Marcus and Dwayne, arrived as scheduled. Went over with us what and how we wanted to move our items and got right to work. The original time estimate was for 8 hours. They packed, trucked and moved into our storage locker in 51/2. The charge was only for time used. | |The crew, mentioned above, did an outstanding job. Knowledgeable, courteous, professional, careful and FAST. Enjoyed working with them. | |Setting up move dates and times was no problem. In fact had to change original date with little notice and they were very helpful and easy to accommodate us. | |Will use them again when we move our stuff back to the house.

They id not show as promised and came a day late

The have missed 2 appointments and I have had to reschedule multiple times. They missed their last appointment and never even called.

The only problem I had was that the crew was 3 hours late arriving at the site due to a combination of circumstances. Because of that they gave me a 10% discount, which mitigated the issues in my mind. The 4 man crew was very efficient, both loading and unloading. They wrapped everything in blankets that needed it and handled everything like it was their own. Unloading at the new house was just as efficient; everything was put in the appropriate rooms and unwrapped. The whole crew, Rob, Tyrell, Kaleb and Dwayne did a great job. Although I do not look forward to moving again any time soon, if I do, I will call Brother's EZ first.

Scheduled move for am and arrived mid afternoon. No phone call to indicate coming late. Drivers had wrong name and wrong spelling of address even thought both were confirmed day before.

The crew was professional in every way. I highly recommend them to anyone needing a move. They handled the entire move within a 4 hour move coupon offered by Angie's. There were no extra charges. The move would definitely have been worth the normal $800 rate. Thank you Brothers EZ Moving and thank you Angie's!

Scheduled time and day with movers and then had to change the date because our builder pushed back our walk-thru/closing date to Thanksgiving week. Had to re-schedule our move to the day before Thanksgiving and the moving company was happy to do the move for us, even though it was a holiday week! Great moving company!

They showed up on time, they treated our belongings with courtesy and care and they were very respectful to us. Although they were young, goofy guys we got everything done on time, nothing broke, nothing went wrong and we had a few good laughs. Overall, it was a good experience! I don't have any reason not to use them again or refer someone.

It's a great company but they had a flat tire on the way to my place and were late. The price also ended up being $600 more than they had quoted me and they adjusted that so I paid $300 more. They did a really nice job of protecting the furniture and they were very pleasant to work with. I would use them again but I would require them to give me a firm price.

It went fine; better than expected, and much better than the day deserved. It took longer than expected because I had a lot of stuff - It did not look like a lot of stuff until it overfilled the truck. The crew came on a Friday to pack and returned on Saturday to do the move. They packed carefully and only one piece of pottery was damaged in the move. The crew was fast, and friendly, and careful with my things. The move was complicated by a solid day of wind and rain. The driver was able to move the truck close to the overhang from the garage, and the crew staged the move in the garage to minimize the amount of running in and out of the home dripping wet. It was nevertheless a miserable day to move. Conditions were slippery, and soaking wet. They had to move very quickly to keep things from getting drenched and the strong wind made running up and down the ramp dangerous. The crew was careful to wrap everything to keep it as dry as possible. They loaded the truck carefully to prevent damage from the rain. The move was further complicated by some extremely heavy furniture - like moving a house full of pianos. The crew maintained their good dispositions, never complained, and worked diligently to get the job done. I took a photo of the crew loading a refrigerator during a break in the rain at the end of the first load. Dripping wet and exhausted, they are still smiling and working hard.

It went well. I couldn't have asked for a more professional crew, they made no assumptions, asked to see everything first, then set to work. They were exceedingly quick and efficient, and worked well as a team. They kidded with each other a bit, but kept a completely professional manner. It was gratifying to see them handle my possessions so well. As their lead person said to me,'It doesn't matter if it's worth a little or a lot, it's yours and we will handle all with care.'

They showed up on time and worked very hard from start to finish. We had rented a 17' U-Haul to move our 3 bedroom 2-story 2 car garage home to a small 2 bedroom apartment. We figured a 17' truck would be enough since we did sell a lot of our bigger items. They respectfully told me that the truck won't be big enough but they''ll do their best to get everything in. They packed it very efficiently and full. Important to me, they were very positive and fun. I'm sure that job isn't the most fun at times so it was good that they did their job without complaining and had a good time while doing it. Their names were Wayne and Marcus. As for the price, I called several places I read about on Angieslist and this was the best price for three hours plus the guy on the phone was very kind and helpful. It was $110 an hour for 3 hour minimum and that was for two guys. I used the 10% off Angieslist coupon they have and that brought it down to $300 total. They didn't have any fees like some places. They also helped me find a company to help us unload the truck in Atlanta that was very inexpensive and nice. I definitely recommend Brother's EZ Moving in the Tampa area!

I contacted several companies to get estimates for moving a player piano that I recently purchased in Sarasota. Brothers EZ Moving gave me the lowest estimate and sounded confident they could handle the job. The job was initially scheduled for a Monday afternoon, and the movers were to contact me around lunchtime to set up a specific time to meet. I still had not heard from them by early afternoon so I called around 1 pm to find out what was going on. I spoke to the same guy who answered the phone and scheduled the service a few days prior. It seemed like he vaguely remembered talking to me a few days prior, he asked all the same questions I had already answered, and assured me that the movers would call when they finished their morning job. The movers called a few hours later and said their morning job ran too late and they would not be able to make it down from St. Pete that day. We re-scheduled for the next day. The movers called the next day, right on time this time, and set up a time to meet. They arrived on time. Unfortunately, the guy who answered the phone did not relay the information I gave him (twice) to prepare the movers for the job- it was a Key West style home with several steps up the front porch and the piano itself is huge and weighs over 1000 pounds. It should have been a four-man job, and they needed a long ramp to get the piano off the porch. They sent two guys (Jamie and Wayne), and they only had a short hydraulic truck ramp (not nearly enough to get the thing off the porch) and lifting-straps to work with. These guys were amazing, I'm talking superhero strength. Their determination to get the job done was admirable. I really don't know how these two (plus my husband helped some) average sized guys got this monstrous piano out of that house and into the moving truck, but they did it without damaging the piano or the flooring. Next, these poor guys got their huge moving truck stuck in the driveway and had to call a wrecking service to tow them out- I thought for sure they would try to make me pay this extra cost but they didn't. Once they got the truck to my house, they were able to back it up and unload it straight onto my front porch. It took four men (the two workers, my husband, and my brother in law) to move the piano this time into my house. My wood flooring got scuffed a bit just inside the front door, but the piano made it into the house intact. I felt so sorry for these poor guys. The job was underestimated by the guy who scheduled it, and the movers went above and beyond to meet their obligation to get the job done. I was very impressed with their determination, and while the job did not go perfectly, Jamie and Wayne were still in good spirits and seemed happy to be of service to us.

The service was great, the only problem was timing. The original appt time was 12:30 about 10:00 was told they were running late changed time to 4:30 but didn't arrived until 5:30. Once here everything went great.

I purchased the big deal coupon for this service and it turned out very well. There was nothing good or bad about their service that stood out to me.

It was fantastic. Wayne was the crew chief. He was highly motivated and I compliment him on his leadership and organizational skills. They were fast,efficient and CAREFUL. In fact I am going to use them to unload all they did even though it is going to cost more being 90 miles away. I cannot say enough good things about these guys. I HIGHLY RECOMMEND THEM TO ANYONE.

Juan and his crew did a great job. On time. Done early. Would use again.

Where do I start. working with Jason (the dispatcher) was an extremely pleasant experience. He asked all the appropriate questions and was polite and professional throughout the entire experience. I was able to book the move only 5 days before the move. Wayne, the Team Lead and his movers - Jamie, Gaid and Richard were incredible. They were polite, listened to our needs, careful with our possessions and very professional. It was not an easy move we had a POD in the parking lot of a condominium and there was quite a distance to the unit and could only use only one designated elevator. They were here at exactly the time we agreed upon and started unloading my POD immediately. Special care was given to each item and NOT ONE item was broken. Richard even put together our bed for us! The most amazing part was when they moved our piano - the care they took was admirable. They were extremely careful not to bump the piano at any point during its' move. The only negative - I bought 4 hours/4 movers as a special on Angie's List and it only took them an hour and a half! - but now, that is really not their problem, is it! ;-) I would HIGHLY recommend Brothers EZ moving and would definitely use their services again.

Actually I'd give them an A- if you had that choice. The guys arrived on time, and worked every minute they were there. The were efficient, professional and friendly. They were able to pack 10 lbs of stuff into a 5 lb container! I had a four bedroom home with a pool table and an office, too much stuff... but they got it all to fit into two trucks and off to Michigan I was! When we arrived to unpack, everything made it in one piece! There were a few scratches in the furniture which I think could have been wrapped a little better, but that was as much my fault as theirs... I should have paid a little more attention. |Bottom line is I would hire them again in a minute, and would highly recommend Brothers EZ Moving for your next move.

It was hard to find a moving company willing to help move my air hockey table and foosball table for a reasonable price. Brothers Ez Moving gave me a great price. Keilo and Juan arrived the same day I called and did a great job moving everything upstairs, which wasn't easy.

We signed up for an Angie's List special (Brothers EZ Moving, four movers for four hours for $299.00). We deferred our move to a later date which was part of the special. An additional "truck charge" of $150.00 seemed appropriate since our home is located in Port Richey and the movers are in Riverview. The movers called the day before the move to confirm the move. What was especially good was that the movers got caught in a traffic accident jam and telephoned us to let us know they would be delayed. This is much better than waiting with no news. When the movers (Wayne, Josh, Pedro, and Marcus) arrived they immediately began loading their truck. They worked, non-stop until the truck was loaded. It took more than one trip to move all our belongings. Fortunately, our home was only six miles from the storage facility, so the second trip was quick. They asked us where each piece of furniture was to be placed. They asked us about each box and where to place it. It took six hours to finish the move. The additional hours were $160.00 per hour for four men (a bargain). I would use Brothers EZ Moving again and recommend them to anyone planning a move.

I purchased the Angie's List Deal for two movers and a truck for 3 hours. I was called the next day by Brothers EZ moving who said they could move me on my preferred date (which was the following day). The move was scheduled for between 1 and 3 pm. I received a call from Wayne who said they finished their last job early and could come before 1 pm if I wanted. Wayne and Kilo arrived early and carefully loaded the piano into the truck. The loading and unloading were uneventful, and they were careful to setup the piano just as I wanted. They were very professional and courteous. I would definitely use them again and recommend Brothers EZ Moving to others. Excellent service at an excellent price.

Gary, the owner and his crew were very professional. Even though moving can be a dirty job the crew was clean and articulate. There were no communication issues. Every item was wrapped very well. We moved my mother-in-law into an assisted living facility. The concierge at new facility made it a point to tell me how polite they were and asked for their information so she can recommend them to others.