A DiChristopher Appliance Service

Dan arrived earlier than expected which was wonderful. He was very polite, informative and well knowledgeable. Very reasonably priced. I would definitely call upon him again.

ON THE PRE-VISIT CALL, I WAS TOLD THE REPAIRMAN WOULD BE AT MY HOME THE NEXT DAY BETWEEN 10 AM AND NOON. THE REPAIRMAN CALLED THE NEXT DAY AT 11 AM, AND LET ME KNOW HE WOULD BE AT THE HOME IN A SHORT WHILE. WITHIN MINUTES HE SHOWED UP. THE REPAIRMAN WAS VERY FRIENDLY, AND WAS DRESSED PROFESSIONALLY. WITHIN MINUTES I WAS TOLD WHAT THE PROBLEM WAS AND THE COST FOR REPAIR. THE REPAIR WAS DONE QUICKLY, AND I WAS HELPED ON MY REFRIGERATOR PROBLEM AT NO COST. I WILL DEFINITELY USE DICHRISTOPHER IN THE FUTURE, AND WILL PERSONALLY RECOMMEND THEM TO OTHERS. I CONSIDERED THEIR SERVICE AS EXCELLENT.

THIS SMALL COMPANY IS ONE OF THE MOST PROFESSIONAL COMPANIES I HAVE EVER DEALT WITH! MR. DICHRISTOPHER WENT OUT OF HIS WAY TO MAKE SURE THIS REPAIR WAS DONE RIGHT. THIS REPAIR ALSO OCCURRED AFTER WE HAD A SALES CONTRACT ON OUR HOUSE, BUT BEFORE CLOSING. THEY KNEW JUST WHAT TO DO. I WOULD REFER THIS COMPANY TO ANYONE. THEY WERE GREAT!!!!! DEFINITELY GIVE THEM A CALL. YOU WON'T BE SORRY.

CUSTOMER SERVICE AND TECHNICIAN WERE VERY PROFESSIONAL AND HELPFUL. I CALLED AND WITHIN TWO HOURS THEY HAD MY DRYER FIXED. THEY EVEN CALLED MY 15 MINUTES PRIOR TO ARRIVING SO I COULD HAVE THE DRYER FIXED ON MY LUNCH HOUR.

HE WAS VERY POLITE. HE WAS VERY HONEST, AND TOLD ME IT WAS $245 TO REPAIR AND HE TOLD ME IT WOULD BE BETTER FOR ME TO REPLACE. I WOULD USE HIM AGAIN.

DON RESPONDED WITHIN 1 DAY. HE WAS KNOWLEDGEABLE, COURTEOUS, EXPERIENCED AND TIMELY. INITIALLY A BROKEN WATER VALUE WAS REPLACED. AFTER 2 DAYS WHEN ICE MAKER DID NOT CYCLE, DON RETURNED TO FIND THAT THE ICE MAKER HAD BEEN DAMAGED WHEN THE VALUE BROKE. HE REPLACED THE ICE MAKER WITHOUT CHARGING A FOR LABOR.

NOT HAVING NEEDED A LARGE APPLIANCE REPAIR SINCE WE BOUGHT OUR HOUSE, WE DECIDED TO GO RIGHT TO ANGIE'S LIST TO FIND A PROVIDER. DICHRISTPHER WAS PROMPT, PUNCTUAL AND REASONABLE. WE WERE VERY PLEASED WITH THEIR SERVICE.

REPAIRMAN IMMEDIATELY UNDERSTOOD THE PROBLEM AT HAND. HE GAVE GOOD ADVICE ON THE WATER HOSES. WASHER WORKS GREAT NOW. HE INITIALLY OFFERED TO REPLACE BOTH HOSES BUT ALAS ONLY HAD ONE REPLACEMENT IN HIS TRUCK. LATER IN THE DAY I CHECKED THE REPAIR WORK AND THE NEW HOSE AND TO MY DISMAY FOUND THAT THE ONE HE DIDN'T REPLACE HAD SUDDENLY SPRUNG A SMALL LEAK. I EXPLAINED THE SITUATION TO DICHRISTOPHER AND THEY WERE GRACIOUS TO SEND THE GUY BACK OUT A FEW DAYS LATER. A SECOND SERVICE TRIP CHARGE WAS NOT BILLED, JUST A SMALL CHARGE FOR THE SECOND HOSE. HOWEVER, A DAY LATER I DID A LOAD OF LAUNDRY AND NOTED THAT AS THE WASHER DRAINED I HAD A FLOOD ON MY HANDS. SINCE I WAS THE FIRST TO MOVE THE WASHER OUT OF ITS PLACE FOR THE FIRST REPAIR (A LAME ATTEMPT AT DO-IT-YOURSELF) THERE WAS DOUBT IN MY MIND AS TO WHETHER OR NOT I HAD INCURRED THE DAMAGE OR WAS IT THE PLUMBER ON HIS SECOND TRIP.

ARRIVED WHEN PROMISED. HAD NECESSARY PART IN TRUCK AND COMPLETED THE WORK PROMPTLY.

TREMENDOUS EXPERIENCE! DON DICHRISTOPHER WAS PROMPT, PROFESSIONAL, COURTEOUS, AND EXTREMELY COMPETENT. WE ESPECIALLY APPRECIATED THAT HE CALLED TO LET US KNOW WHEN HE WAS COMING AND SHOWED UP ON TIME. ALISON MANAGED TO SQUEEZE US IN FOR EMERGENCY SERVICE ON SATURDAY MORNING AFTER WE CALLED LATE ON FRIDAY AFTERNOON BECAUSE OUR REFRIGERATOR FREEZER WAS DEFROSTING AND LEAKING WATER ONTO THE FLOOR. DON REPLACED THE CONDENSER FAN AND GOT THE FREEZER WORKING IMMEDIATELY. THE ICEMAKER ASSEMBLY WAS ORDERED ON MONDAY AND INSTALLED BY WEDNESDAY MORNING. GREAT FOLLOW UP. HIGHLY RECOMMEND!

HE GAVE A ONE HOUR WINDOW FOR THE APPOINTMENT AND CALLED BEFORE ARRIVING. THE PRICE WAS A LITTLE MORE THAN THE ESTIMATE GIVEN ON THE PHONE, BUT HE CLEARLY KNEW WHAT HE WAS DOING AND THE WASHER IS NOW WORKING FINE.

HE WAS GREAT. CAME BACK WITH THE PART THE NEXT WEEK. HE CAME AT THE RIGHT TIME. I WAS IMPRESSED.

I RECEIVED VERY PROMPT ATTENTION. A QUALIFIED AND CAPABLE REPAIR PERSON WAS DISPATCHED AND FIXED BOTH PROBLEMS.

THIS IS THE SECOND TIME THEY HAVE BEEN TO MY HOUSE. THEY ARE TIMELY, HONEST, AND REASONABLY PRICED.

SHANE WAS PLEASANT AND PROFESSIONAL. THEY WERE ABLE TO PERFORM THE SERVICE THE DAY AFTER I CALLED.

HE TALKED TO ME ABOUT WHAT THE PROBLEM WAS AND I ASKED IF THE WASHING MACHINE WAS WORTH REPAIRING IF IT WENT DOWN AGAIN. I APPRECIATED HIS HONESTY AND HIM BEING FORTHCOMING WITH THAT IT WOULD BE TO DO SO.

SHANE PHONED ME TO TELL ME HE WAS IN TEMPLE TERRACE AND WOULD BE A LITTLE LONGER THAN ORIGINALLY SCHEDULED. AFTER ARRIVING HE WENT RIGHT TO WORK AFTER LISTENING TO MY CONCERNS. HE TOLD ME THAT THE CHARGE WOULD BE A SERVICE CALL ONLY AS HE REALLY DIDN'T DO WORK. I REALLY APPRECIATED THE HONESTY THAT HE SHARED WITH ME. I FEEL LIKE THE COMPANY IS A REPUTABLE ONE AND SHANE IS A GOOD EXAMPLE OF THE KIND OF EMPLOYEE WITH WHOM A COMPANY CAN BE PROUD TO HAVE ON STAFF. I WILL CERTAINLY USE THIS COMPANY AGAIN IF THE NEED SHOULD OCCUR.

I CALLED IN THE AFTERNOON AND THEY SCHEDULED AN APPOINTMENT FOR THE NEXT MORNING. THEY CALLED AT ABOUT 8:30 THE NEXT MORNING TO CONFIRM THAT THERE WOULD BE SOMEONE OUT TO LOOK AT MY DISHWASHER SOME TIME BEFORE NOON. THEY CALLED AGAIN AT ABOUT 10:30 TO TELL ME THAT THEY WERE ON THE WAY AND THE DISHWASHER WAS WORKING ABOUT AN HOUR LATER.

TECHNICIAN WAS ON TIME AND VERY POLITE.

VERY PLEASED WITH SERVICE. THEY CAME OUT FOR AN ESTIMATE THE SAME DAY I CALLED. PART WAS INSTALLED IN A REASONABLE TIME FRAME. THE NEXT SERVICE CALL WAS ON TIME AND AT A TIME CONVENIENT TO ME. DAN THE TECH WAS PROFESSIONAL AND POLITE.

WE WERE VERY PLEASED WITH THE TIMELINESS, PROFESSIONALISM, AND THE RESULTS OF THE WORK THAT DON DID FOR US. I'M SO HAPPY TO BE DOING FULL LOADS OF LAUNDRY AGAIN! (DID I JUST SAY THAT?)

GREAT SERVICE, PROMPT RESPONSE, FAIR PRICE. MR. DICHRISTOPHER CAME TO REPAIR MY APPLIANCE WITHIN 24 HOURS OF MY REQUESTING THE SERVICE. HE WAS VERY PLEASANT, PUNCTUAL, COURTEOUS, AND METICULOUS IN KEEPING THE AREA CLEAN AND PUTTING EVERYTHING BACK THE WAY I WANTED IT. I STRONGLY RECOMMEND THIS COMPANY. HE DID A GREAT JOB AND IS VERY CUSTOMER FOCUSED.

THE REPAIR MAN CAME THE VERY DAY I CALLED, HAD THE PARTS NEEDED TO DO THE WORK IN HIS VEHICLE, WAS VERY PLEASANT, DID THE WORK IN A TIMELY FASHION, AND EVEN WANTED TO VACUUM FOR ME.

VERY PROMPT, PROFESSIONAL, COMPETENT, FAIR, QUICK, AND PLEASANT TO HAVE AROUND. I APPRECIATE THE REFERRAL.

DON DID A GREAT JOB COMMUNICATING WITH ME TO LET ME KNOW WHEN HE WOULD ARRIVE. AND HIS WORK WAS QUICK AND VERY PROFESSIONAL. HE DID A GREAT JOB AND I WOULD RECOMMEND HIM HIGHLY.