A DiChristopher Appliance Service

This company deserves 10 stars. I have been looking for over 6 years for a good appliance repair company or person and finally I have one, DChristopher is exceptional. They called the day before to confirm the time a technician would arrive. The day of the appt, the technician called 10 minutes before arrival and pulled up 'exactly' at 10am. He was very professional, pleasant, HONEST, and he explained what he found and what had to be done to fix it. The price was very fair. They are professional, accurate, friendly ... more than I have seen in years. My compliments to Don and his team, you are outstanding. I was so impressed I have told over a lot of friends and neighbors and I will continue to tell more people.

Definitely will use them again. Anthony was prompt, realistic and very nice. He didn't try to sell any unnecessary repairs and explained what my options were. Highly recommend!

Don called and set an arrival time and arrived at that time, very good.. He did an excellent job diagnosing issue and was not pressuring to replace or sell parts, very honest. He was very knowledgeable about system, worked efficient and had part on truck. Highly recommended..

Perfect - Called when they had a cancellation - came out and fixed the problem. Did a great job.

Anthony was here within an hour of requesting service. Very professional and courteous. I highly recommend

I’m sure no matter what I say there will be a response from the owner justifying the treatment but it is what it is. I’ll leave this for people to use as they want. I read the negative reviews but like a normal person I looked at positive and negative and clearly the positive were greater . So I assumed a few people weren’t happy. Well I can attest they were spot on and it was the owner in the wrong. Maybe she has bad days or something I’m not sure. But the person I spoke to would NOT be employed at my company for long. From past reviews I believe I was speaking to the owner/ I’m a nice guy even when I sense someone is a jerk or in a bad mood. I try to ignore it. This time I just hung up. She called me back and I said I needed a dryer repair for a tenant as soon as possible. She said Thursday would be the earliest. I agreed and tried to say, I’m looking for a good company for repairs and found you on Angie’s list. I was cut off halfway through and not allowed to finish it until the end. And from there that was the tone the rest of the conversation until I hung up. She was just rude flat out rude the entire call. Telling me things I didn’t ask to know or care about. About being charged a fee since we are a company if no one is there. Told me we have to keep a credit card on file again only since we are a company. All of which I said no problem. Even though kinda odd if I’m a homeowner not giving you 20x the business then you don’t need a credit card on file and there aren’t any fees if no one is there when you show up? But anywho I told her all of that’s fine we have a maintenance man who lives in the unit downstairs plus the tenants are there. Again I’m trying to be nice and friendly and zero in return. She asked me for the location to make sure they service the area. I told her it’s near Bush Gardens, she didn’t know where bush gardens was. Shocking if you’re in business since 92 and in the Tampa area. She asked for a zip code and I told her it will take me a moment and started looking for it. While I was looking for it is mostly when she was firing off all the stuff about charging us fees and credit cards etc. She asked again for the hip code and again I told her I was looking. I was trying to make small talk while looking but she just wasn’t having it. Just total arrogant rude. Just about when I had that property pulled up on my phone I was finally able to say, we are looking forward a good company in the area and again she cut me off and said we don’t have the manpower. The mats when I cut her off thanked her and told her this isn’t going to work out have a nice day and hung up. I mean it takes a lot to **** me off and ruin my day and I mean a lot. I put up with her BS from the start of that call until the end but man her negativity was terrible. I understand being busy. I can work 7 days a week 365 and still not have enough time in the day. But that doesn’t make me a jerk. Because I know you’re going to come on here and argue and say everything was my fault and that I wasn’t giving you the zip code. Which will be a lie because I was getting it for you. And don’t say that you just couldn’t help us because you’re too small or too busy or any of the other excuses you have used. Because I just needed you for 1 job. Next time just say, sorry we are too busy. That’s it that’s simple. Because what do you think my response is going to be when another landlord or business owner asked me if I know a good appliance repair company ?

We have an very old electric oven and when the lower element shorted I was sure we were toast. Alison was very through on asking me questions about the unit and said that Don would be able to come out the next day. The next morning he called to give me a 2 hour window and before he arrived he also called to let me know he was on his way. Thanks to Alison he knew exactly what the problem was and replaced the unit in no time. If anything every happens again to any appliance in our house he will be the first we call.

Workman was professional, courteous, and timely

Great, I spoke with Don over the phone, described the problem and set up a date for him to come and look at the problem. He called the day before to give me a two hour window, arrived on time and took care of the problem. He was very professional and took care to make sure that he limited any mess that might occur during the process. I was very pleased with the work and would definitely hire again.

The technician called the morining of my appointment and provided a time frame for arrival. He arrived on time and had the issue diagnosed and repaired within an hour. I added one detail that I forgot to mention and he checked that out before leaving at no additional expense. I would use them for future appliance issues.

We were very pleased with the service and knowledge of the service tech. He was very professional and reliable. We definitely would call this company again, and recommend them to our friends.

He was on time, polite, professional, knew exactly what to do. He knew what part he needed and he had it in stock and in his truck. Took probably 40 minutes to do everything which included us chatting afterwards. I appreciated that because he didn't try to run the time up to just charge me more. I gave him a review on Facebook and posted their card so that all of my friends can know who to use in the future. I'm thrilled with the way this turned out.

I've hired DiChristopher Appliance twice now: 4 years ago for a leaking washer and again in June 2020 to fix my dryer. Excellent service, friendly and professional. I recommend them to my friends and I'll hire them again if needed.

Punctual, honest, a job well done. Would definitely use again for future problems.

Spoke to someone in office to get a quote. Call back a day later and left message with no response.

When he came and looked at the refrigerator, he diagnosed it right away. He replaced the part that had been replaced before for a cheaper price. He was very nice and very professional. I would use him again and recommend him to friends. He was okay with me asking questions and watching him work.

Said price for repair would be almost the same as a new machine.

they were only after the $75.00 service charge.

on time, very knowledgable, good advice

Great. Honest and efficient, and prompt

100% recommend this great service provider. Anthony came out, took a look at and disassembled our dryer to discover there were no major issues, just a few coins stuck around the drum. Honest, quick and very capable.

Based on my input, Technician identified the issue within 5 minutes and replaced the element within 10-15 minutes. Pleased with outcome, but do feel the labor rate was high for the time it took to do the repair.

Great work from A. Dichristopher! Anthony came out for a same-day service. He immediately assessed the issue and had a factory part on the truck. Took all of ten minutes to get the job done, and he provided some helpful advice about my dryer to boot.

Technician knew thecoriblem and solution and also adviced that another repair would be needed soon. I authorized both of them to be done. He hot the other part and installed it as well. Very well mannered and knowledgable tech. I am extremely satisfied with the work and professionalism.

Much better than was at first thought it would go.