Get matched with top pool and spa technicians in South Pasadena, FL

"Resurrection / Pearl Pools was awful to deal with. They missed every timeline, they revised the quote upward mid-project after neglecting to include a shower area in the quote. Worst of all, even after MONTHS of missed deadlines, they called to say they were done and demanded final payment. When I said it wasn't and pointed out multiple issues remaining, they said they've done all they can and *full quote from an email from Brian, "I believe Resurrection Pools has lived up to our standards of service and quality." I was left with a deck that I needed to sand a large portion of on my own, plaster that is uneven with blemishes along the steps leading into the pool, tilework that's uneven, there was cement in the spillway so the flap couldn't be re-installed and multiple other issues I've had to deal with. That's their standard of quality and service. I reached out to my original salesman, Dave and he said he would look into it and get back to me. That was over 5 weeks ago."

"What I liked most was how professional they were and how they showed up when they were supposed to and got the job done perfect and on time. Would highly recommend."

"Josh is a true professional and very personable. I look forward to seeing him each week, he does an outstanding job."

"I think he was drunk on the job. He was very odd to deal with"

"Wouldnâ t recommend this company to my worst enemy. Not sure where to beginâ ¦ our so called PM allowed his crew to dig a hole in our backyard and put the rebar in all while a hurricane was about to hit. We raised our concerns and the PM informed us that he doesnâ t pay attention to pending weather conditions. No concrete was poured prior to the storm hitting which wouldâ ve protected our investment, instead we watched as the walls caved in and the hole filled with water and mud which left the rebar with nothing behind it. This incompetence set the project back over a week and the workmanship was sloppy playing catch up. The employees spent a good portion of their day being unproductive and unprofessional. As you can see from one the attached pictures that one of their employees took time out of their day on our dime to play artist and draw a nice flower in the wet cement. Again, we addressed our concerns with the PM and was immediately accused of doing this ourselves. Midway through the project there were days when one their employeeâ s kids showed up unsupervised to work. The work site was kept a mess with property used as storage. Shortly after the paver deck was completed they had workers show up to clean up a pile of plywood and other lumber which was in the way of our fence being reinstalled. My wife was speaking with one of the workers and he began to argue about completely removing the trash from our property. At this point she broke away from the conversation so I decided shortly thereafter to review our security camera footage to witness the exchange at which point I overheard the gentleman call my wife a B**** as he walked away. There was no effort to smooth the concrete surface prior to applying the pebble tech surface which caused the finally product to turn out with a lump and wavy surface. There is an actually indentation on the sun shelf which was caused by one of their workers walking in wet concrete and again not going back to smooth out the surface. AGIAN, we raised concerns regarding the quality and was actually told that the uneven surface was INDUSTRY STANDARD, which came directly from their QC employee. Towards the end of the project being completed we discovered that their workers had been using our property as a urinal behind the shed. As you can see from the attached pictures the fence was stained yellow. I can keep going and going but Iâ m done investing any additional time with these people. One of the truly sad parts is that we were never offered an apology nor did any from their company take ownership for any of the mistakes. So in the end if you wanna hire a company that is completely unprofessional, unethical and incompetent then hire them. Iâ ll leave it at this quote directly from our PM, â we dug a hole in your backyard and filled it with water, what more do you wantâ ¦â"

"Darren and legacy pools are there for you long after the project is complete. Iâ ve called for various items and always receive a call back with answers. We needed extra travertine a year after the project was complete and Darren was more that happy to help. Great customer service. 5 star +"

"Ronnie Snows people were very nice and did good work. We had pool resurfaced and tiled. Also new pump and filter and deck painted. They even had some suggestions that we hadn't even thought about. They were here everyday and didn't waste any time. They were very careful with their work and did an exceptional job. Pool looks great very pleased with their work. "

"Great people to work with. Installers were very professional and took time to explain how to control the pool heater and how it works"

"M"

"Absolutely fantastic job.Pool looks brand new.Had pavers that were not properly installed.They fixed and leveled them.Everyone was very skilled and efficient.Cleaned up after themselves.Kent was awesome in keeping me informed on where we were through the whole process.I would highly recommend Aqua Scrub."