We offer a full line of residential computer support both remotely and on site... Yes, we make housecalls!
Business highlights
22 years of trusted experience
Services we offer
We make house calls and provide remote support! Home computer repairs & maintenance, virus cleaning, hardware upgrades, home networks, software upgrades/installations. We work on both the PC and Apple.
Shelden came out and found mult. issues with my system. He got my wireless connection up so I could use my laptop computer. He took my system to his shop to add additional memory and to clean up mult. viruses. He also removed my old computer viruse scan which was taking up a lot of memory and causing my system to run very slow. He installed a new viruse scan program which was less expensive, and worked just as well as my old one. My system was running great within two days!
Description of Work: System had several viruses and would not shut down. Also needed a wireless connection for office computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from VSL Computer services
Thank you for the report! It was nice meeting you guys. Good luck with the kitchen remodel.
Eric M.
02/2011
5.0
computer repair
+ -1 more
Maggie was so nice and friendly to talk with on the phone. She was upfront about charges etc. They kept in contact. Sheldon came to the house to examine my laptop and knew what the problem was. He advised me of the cost to repair and was honest before he took the laptop in saying the fix may or may not last very long. THAT had me sold. The repair was done and he even moved all my pics and files etc. onto cd's so I didn't have to worry about losing anything if it crashed again. It was returned to me in a few days and working fine. The experience was GREAT and I would suggest them to anyone and I would use again!
Description of Work: Laptop repaired. All files etc saved on cd's for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from VSL Computer services
Thank you Member! Glad we were able to get the data!
JAMES C.
02/2011
5.0
computer repair
+ -1 more
Sheldon came to the house, worked with the computer, diagnosed the problem, took it to the shop, repaired it and returned it to me the next day. It works as good as new.
Description of Work: Laptop computer repair. Dark Screen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from VSL Computer services
Thank you Member... glad the screen change was a success!
Bill S.
02/2011
5.0
computer repair
+ -1 more
Sheldon arrived promptly, listened to my description of the problem and worked patiently at my computer, using the process of deduction to eliminate possible reasons for the problem until he found the cause: a Microsoft Windows Update I had downloaded was somehow interfering with the software that had worked fine until the download. He uninstalled that one update, took steps to make sure I couldn't accidentally re-install it again, and the software opened right up and worked perfectly once more.
Description of Work: Found and corrected a problem that was causing a piece of software on my computer to not respond when I tried to open it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from VSL Computer services
Thank Member! Happy recording!
BARBARA S.
01/2011
5.0
computer repair
+ -1 more
Called and set up time for him to come to the house to repair computer. Arrived as scheduled on Friday. He took the computer back to his shop to work on it and said he would return it on Monday. Returned it on Monday as promised with everything fixed and working again. He explained what he had done to make necessary repairs. He gave us both an Angie's list discount and an online ad senior discount. We are happy to have the computer working again and will call VSL Computer Services whenever we need service. We appreciated the quick service and reasonable cost.
Description of Work: AOL Internet service provider kept shutting down after logging on. We phoned Angie's List for recommendations for repair. VSL Consulting was called on January 12. Appointment made for January 14. Sheldon Livingston came to our home to determine the problem. Had to take computer to his shop to work on it and to repair corrupted hard drive and to update to AOL 9.6.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
Response from VSL Computer services
Thank you Member! Please let us know if we can help you in the future.
LYNN R.
10/2010
5.0
computer repair
+ -1 more
As it did in the past - very well. Both Sheldon and Maggie go over and above to serve and satisfy a customer. I would not hesitate to recommend VSL Consulting to anyone. My experiences with VSL have been very positive. Sheldon took the time to answer my questions. He also took time when I met him to pick up the computer to show and to explain what the problem with the disk configuration/programming was. NOTE: Sheldon does make house calls. In my case this year I had a number of things going on and was not able to work out scheduling. Since I was out anyway it was arranged so I would meet him where convenient for him.
Description of Work: Less than a year ago, Sheldon advised me about a new computer when mine, which was an older computer, was in great need of a lot! I took his recommendation to have a computer constructed at a company in Largo. Some months ago I began to get messages that I only had 3 MB or 9 MB of disk space left. Even after many efforts on my part nothing worked. I contacted Sheldon. We met and he took the computer to his shop. Apparently the company that had constructed the computer erred in the configuration/programming. Sheldon attempted to resolve the issue with that company for me. He argued my case but the company would not take responsibility for this even though the computer was not even a year old. Sheldon did not think that I should be penalized due to the error of the computer company. So, he spent much time and probably some expense to make the computer right and resolve the disk problem. He would not accept any payment for this. He expressed he did not feel right in doing so. I did not feel right in not paying him. In the end, I have made a donation to the American Cancer Society on behalf of VSL Consulting. There was no benefit in monetary terms to either of us. But both of our consciences do as will those afflicted with cancer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from VSL Computer services
Thank you... that was very nice. I trust the computer is working well now? Take care.
edward W.
10/2010
5.0
computer repair
+ -1 more
called vsl, they came and checked it out at my condo, determined it had to go in the shop, they quickly repaired and retunred it. great service, nice ,friendly professional folks. will use them anytime I am in Fl and have a problem with a computer.
Description of Work: bad virus on my laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from VSL Computer services
Thank you Member... it was nice doing business with you... made me appreciate Florida weather. :)
Arthur H.
08/2010
5.0
computer repair
+ -1 more
I was delighted with the service provided. I had chosen VSL because it was so highly recommended by other users of Angie's List. The service was not cheap. But it was fully effective. It was very straightforward dealing with Maggie and Sheldon. The laptop which is used both by me and my wife had more than three years of files and material on it. Consequently we were very afraid when the virus hit that we might lose everthing. Sheldon came to our house to pick up the computer and discuss the problem. He delivered it again, I believe it was three days later. In any case it took one day longer to get the laptop fixed up than what they had told me initially. But the time factor was close enough. The $171 we paid reflected a 10% reduction for Angie's List members.
Description of Work: My laptop was infected by a virus, making the computer inoperative. VSL's main man Sheldon Livingston successfully cleaned up my laptop, saved all of its contents and got it operating normally again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$171
Response from VSL Computer services
Thank you for your comments... we appreciate them.
CHARLES C B.
08/2010
5.0
computer repair
+ -1 more
Phoned for help on 8/4/2010. A real person (Maggie) answered and qualified my problems and set up the appointment. Ben arrived right on time - clean cut - nicely dressed - professional - knowledgeble - and polite. (How often do you see that - expecially even looking neat and clean in hot humid Florida?) Sat down did his diagonastic work - fixed my problem - made recommendations and asked if I had any other questions/problems.
Description of Work: Lost connection to Verizon Fios (hardwire). They came out and fixed it and installed a new monitor that I had sitting waiting for me to install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from VSL Computer services
Thank you Member! We appreciate your comments. Ben is, indeed, a great asset!
Mary S.
06/2010
5.0
computer repair
+ -1 more
Overall, everything was absolutely wonderful. I am very fond of him and his entire business. I couldn't rate them higher, they are just the best.
Description of Work: I bought a new computer and they helped me put it together.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from VSL Computer services
Thanks member! Hope you're enjoying the new computer!
Dolores H.
06/2010
5.0
computer repair
+ -1 more
VSL was very accommodating with scheduling. Brian was prompt in arriving, clean-cut, and very personable. Brian was knowledgeable and didn't need much of an explanation before diagnosing the problem. He was patient with me, as I'm not very computer literate. He didn't mind explaining things. I actually called VSL twice, since he was here, with a minor problem, which he was happy to explain and rectify over the phone.
Description of Work: Clean my computer, as it was very slow. Installed two free programs. Showed me how to use a specific program.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Response from VSL Computer services
Thank you for the nice grade member. We appreciate your thoughts... all of them :-)
Lynne C.
06/2010
5.0
computer repair
+ -1 more
He was on time, found the problem right away and determined it was not a virus, yet. He removed all programs, etc that could become a virus, installed a free Microsoft Antivirus program and cleaned up the computer so it would work better. He also showed me what to do in the future to keep it working properly. Very professional. And, saved me money.
Description of Work: removed an impending virus and cleaned up memory and hard drive
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from VSL Computer services
Thank you so much member! We're glad to help!
Doug J.
04/2010
5.0
computer repair
+ -1 more
Brian came on time, fixed everything, gave me advice for fixing future problems and did it all in less than an hour.
Description of Work: Had compatibility issues with wifi service, computers and printers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from VSL Computer services
Thank you... I'm glad we could help.
DEBORAH D.
03/2010
5.0
computer repair
+ -1 more
The laptop that I use for my main computer began randomly shutting down (with no warning!). It was also running extremely slow. I called VSL around 9:00a.m. Monday and they had a technician at my house that morning. The tech was extremely knowledgeable and was able to resolve all of the problems. I've used VSL a number of times over the past 3 or 4 years and have always been very happy with the results. I would definitely recommend this company to anyone needing computer services.
Description of Work: The tech analyzed the power supply. He also reviewed all of the programs running in background that were causing the computer to run very slowly, and made several suggestions for ways to improve the computer's performance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from VSL Computer services
Thank you for the grade! We appreciate it...
HEATHER F.
03/2010
5.0
computer repair
+ -1 more
Sheldon repairedit promptly, and upon return, took the time to explain many aspects of what he found.
Description of Work: Cleaned and updated computer. Too many problems with computer to list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$224
Response from VSL Computer services
Thank you... I appreciate the report!
LYNN R.
03/2010
5.0
computer repair
+ -1 more
From start to finish as in the past, it went well. both Sheldon and Maggie at VSL go over and above to satisfy a customer. Sheldon took the time to answer my questions and to explain the issue with the computer. I would without a doubt recommend Sheldon and VSL to others.
Description of Work: Last year Sheldon took care of the problems with my computer. In the end I acted on his recommendations and a computer was built at a company he has used a lot in the past. I began to experience a lot of problems and getting messages that I only had 3 MB or 9 MB of disk space left. The computer did not work well and I uninstalled and took as much off computer as possible. I contacted Sheldon. We met and he took the computer to his shop. Apparently the company that constructed the computer programmed it wrong. Even though the computer is less than a year old, that company would not assist Sheldon in resolving the issue and argued the case for me that I should not be penalized for their error especially since the computer was not even a year old. When they did not take care of the issue, Sheldon went ahead and did so. I know that he spend a lot of time on this and possibly some expense. Yet, he did not think I should be penalized for the mistake the other company had made. He did not charge me for any of this and expressed he did not feel right in doing so. I did not feel right not paying him something since he had spent so much time to make the computer right. So, in return I have made a donation to the American Cancer Society for VSL Consulting. In monetary terms, neither of us really benefits. However, our consciences do and cancer victims will.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason P.
02/2010
5.0
computer repair
+ -1 more
Sheldon was able to save my data to an external hard drive just in time. He also advised to several options I could take to rebuild my computer to make it more efficient for me to use. I think he spent more time trying to save the HD than he had billed me for. He is a true professional and I was extremely happy with the honesty and effort he put into the job. I set my mind on buying a new laptop replacement since I do video editing and I needed several upgrades (processor, graphics, HD, etc). Sheldon returned my data on an external HD and we learned a valuable lesson to backup data at all times. FYI - The Toshiba A505 with Intel Core I7 has changed my life. Love It!
Description of Work: My 3 year old gateway computer's hard drive was clicking and preventing the computer to boot. My concern was my newborn's video's and photo's that were not backed up. Sheldon come to my home and diagnosed the problem very quickly not wasting any hard drive left. We agreed to having him take the tower home where he could attempt to save and copy my data before the hard drive died.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from VSL Computer services
Thank you! Glad you're enjoying the laptop. You guys take care.
JACQUELINE S.
01/2010
5.0
computer repair
+ -1 more
He returned the laptop Monday morning at about 9 AM. All was done, and as I write this I am using the laptop. It is notably faster. On return he asked me to demo the speakers, Internet Explorer, and the printer. All AOK. He also said that over the weekend he tested the idea that desktop icons degrade perfromance on his father's PC. He encouraged me to reduce the number of icons, which I did by moving them into folders. The laptop is significantly faster, and the refresh is correct. I am more than satisfied. He did what I wanted. I did not have to learn any technical details.
Description of Work: My HP Pavilion (laptop) computer was slow, failed to refresh the screen correctly, and I had no idea what to do. VSL Consulting came to my home, reviewed the situation, and advised: (1) Too much security - remove two security products (2) Defrag disk. I also asked that he increase memory to 2G. He offered to do it over the weekend - I would have to do without the laptop until Monday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
Response from VSL Computer services
Thank you! Good thought... to leave something indicating that I've taken the PC. Enjoy the computer.
LEE R.
01/2010
5.0
computer repair
+ -1 more
Mr. Sheldon arrived within a couple of hours after my call for help was made the afternoon of 1/5/2010 and followed procedures for removing the virus. He installed a program (Spybot) to run this monring, which it is doing as this is being prepared. His professionalism is outstanding and without any hesitation or doubt, I certainly would call upon him again and recommend him to any who inquite.
Description of Work: . Removed a virus that had by-passed Norton and invaded my computer,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85.5
Response from VSL Computer services
Thank you very much... We appreciate the kind words. Take care
Lafayette M.
08/2009
5.0
computer repair
+ -1 more
The company owner, Shekdon Livingston, appeared at the exact time he was scheduled. He was soft spoken and patiently waited until I explained my perception of the problem. After getting a history of what led up to the problem he knew what to do - and did it. He was free with his assessments, ideas, and problem prevention hints. Mr. Livingston was very polite,pleasant, knowledgeable, and professional in his demeanor. He also respects your own knowledge. His rate is reasonable and he doesn't waste your time and money. I found the whole experience worthwhile. I would and will call on VSL Consulting again and would recommend them highly and without hesitation to any one needing computer services.
Description of Work: I had several problems involving two desktop and two laptop computers. My main desktop had a problem with a system device that prevented it from accessing the internet. I also had problems with my laptops and my wireless home network system. Additionally, the case was removed and a diagnosis performed on an older desktop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Response from VSL Computer services
Thank You! I really appreciate your comments. Thank you. Did you get the older machine running?
DUANE S.
07/2009
5.0
computer repair
+ -1 more
We would highly recommend Mr. Livingston to anyone with computer problems and we are comforted to know that we have someone so competent to call on with any and all future computer problerms.
Description of Work: Two networked computers had several problems including a lost connection to a printer. Mr. Livingston restored all the functions expertly, efficiently, and quickly, and was able to explain the problems in terms which non-computer literate users like oursevles could easily understand. He also offered advice about future computer purchases and uses. A very satisfying experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from VSL Computer services
Thank you very much! We appreciate the kind words. Happy writing!
ROBERT A.
06/2009
5.0
computer repair
+ -1 more
It went very well. Sheldon Livingston did the work and he is very knowledgeable about computers and their software. My old computer had died and he knew exactly how to get the information off of it. I was very pleased with his work.
Description of Work: Set up a new computer. The old computer had died so he was able to get the needed data off of it and transfer to the new computer. He set up emails and the internet. He also gave me some training on the new computer's system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from VSL Computer services
Thank you... Enjoy the new computer. Fore!
Tina D.
05/2009
5.0
computer repair
+ -1 more
They were very helpful on the phone and when they came to my home. There was a discount on Angie's List and they did house calls. The owner came out within a couple of days and determined that I needed a new drive. He returned within 24 hours and fixed it. He was great and gave me recommendations on things that I could do on my own. The price seemed reasonable especially for a house call.
Description of Work: I used VSL Consulting to fix my CD drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from VSL Computer services
Thank you for the positive comment... I'm glad we could help.
DALTON C.
05/2009
5.0
computer repair
+ -1 more
They guy was very conscientious and focused. He took care of what we needed. The price was very inexpensive.
Description of Work: They cleaned up my daughter's computer. It wasn't working very fast, and they cleaned it up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from VSL Computer services
Thank you... I hope all is working well.
TERRI B.
03/2009
5.0
computer repair
+ -1 more
I was very pleased with the service. He was very prompt and the cost was very good. He was very polite. He was very competent. He came out to my house to fix the computer. It took him about an hour to fix it.
Description of Work: VSL Consulting repaired my computer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Home Automation
FAQ
VSL Computer services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
VSL Computer services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, VSL Computer services does not offer free project estimates.
No, VSL Computer services does not offer a senior discount.
No, VSL Computer services does not offer emergency services.
No, VSL Computer services does not offer warranties.
VSL Computer services offers the following services: We make house calls and provide remote support! Home computer repairs & maintenance, virus cleaning, hardware upgrades, home networks, software upgrades/installations. We work on both the PC and Apple.