We offer a full line of residential computer support both remotely and on site... Yes, we make housecalls!
Business highlights
22 years of trusted experience
Services we offer
We make house calls and provide remote support! Home computer repairs & maintenance, virus cleaning, hardware upgrades, home networks, software upgrades/installations. We work on both the PC and Apple.
James is the one that worked on this purchase, and when the printer arrived, he installed it for me....quickly and effeciantly.
Description of Work: Aside from being my computer service, which I use about 6 times a year, I also use them to make my computer, printer and related items. Recently, I had them purchase my printer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Rosalee Y.
01/2017
5.0
computer repair
+ -1 more
Always received prompt, professional and reasonably-priced service. Always totally satisfied!
Description of Work: Called on VSL several times for various problems and issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda H.
09/2016
5.0
computer repair
+ -1 more
He did a fine job. I assume the price was average. Professionalism was A+. Very professional, convivial and educational.
Description of Work: They helped with connecting a new printer.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill W.
08/2016
5.0
computer repair
+ -1 more
VSL was on time and completed the work in a timely manner. Professional and competent.
Description of Work: Fix a computer problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lorri P.
03/2016
4.0
computer repair
+ -1 more
I wanted to find out if I had spyware and if my Norton was compatible with Malewarebytes. VSL ran a scan and removed several pieces of spyware and malware. I was hoping for more communication and possibly some education, but overall, I suppose I got my monies worth.
Description of Work: Scanned my computer for viruses and malware.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Charles D.
11/2015
5.0
computer repair
+ -1 more
Great service, (they know what they are doing). Helped me with Computer problem(s) on-line.
Description of Work: check my Computer, located problem and resolved Computer issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vivian H.
07/2015
5.0
computer repair
+ -1 more
Not really good at this. Yes I would use VSL again. I share the flyers I received from VSL with my friends and neighbors.
Description of Work: Rid the virus and got up and running Not
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Response from VSL Computer services
Thank you for the review!
Cassandra C.
07/2015
5.0
computer repair
+ -1 more
i would highly recommend VSL for all your computer needs. I will definitely use them for all future computer issues.
Description of Work: Sheldon was extremely knowledgeable. He configured new laptop. Installed software, formatted email account, and set up wireless printer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from VSL Computer services
Thank you [Member name removed]!
Richard D.
06/2015
5.0
computer repair
+ -1 more
They did a really good job and they came to the house. They were good.
Description of Work: I use VSL Computer services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from VSL Computer services
Thank you [Member name removed]... I appreciate the review.
HELENE A.
03/2015
5.0
computer repair
+ -1 more
The service was ok and they were very expensive. I remember they were very good; they did what they had to do. I did not have a long wait to schedule. I would a family member or friend to know that they are going to pay through the nose but they will get the job done. They will get result. They are prompt, at least three years ago. It was the first time and the reason I remember it was an ok price. Them we called the second time the price was so high we said no. It was just for coming out. I like that they were very prompt and Sheldon was very personable and it was a good thing. It was very reasonable and they were just starting out.
Description of Work: There was a lot glitch in the computer and they got it up and running, they did a good job. I think there was a lot of virus on it and the virus had over taken and they came and fixed it when we have a PC.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Archie C M.
03/2015
5.0
computer repair, computer sales
+ 0 more
They did good work. They are reliable and they did the job right. I thought the price a little high this time. I have used them before.
Description of Work: VSL Computer Services replaced the hard drive in my computer after it crashed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
George L.
03/2015
4.0
computer repair
+ -1 more
It turned out okay. I liked the promptness of the response. There were more things that I had to do afterwards than I anticipated.
Description of Work: They cleaned up the hard drives on two computers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$400
Response from VSL Computer services
I think there is some confusion... We haven't been out to see you in a year and a half... the bill was $115, not $400. We didn't see you in 2014.
Arthur H.
03/2015
5.0
computer repair
+ -1 more
I know a little about removing viruses from computers. But when our desktop became infected, my efforts seemed to make things worse. The final time I tried to remove the virus, the computer crashed. Sheldon had done two jobs for me previously over the last maybe four years. So I did not hesitate to contact VSL to try to fix the problem. He arrived at the promised time which was within about 36 hours of my call for help. He went to work on the computer, searching for malicious programs and ad-ons. He found and removed some bad ad-ons. An anti-malware program that he ran found and removed two malicious programs. Sheldon was finished in 30 minutes and the computer is now in excellent shape and has been that way for two weeks. We are extremely pleased and were able to take advantage of an Angie's deal.
Description of Work: Provider came to our home and successfully removed virus and/or viruses which had made our desktop computer practically unusable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from VSL Computer services
Thank you very much! I'm glad the computer is working well.
Conrad V.
02/2015
2.0
computer repair
+ -1 more
It was an okay experience. I asked him to do a few things but he wasn’t able to do anything; it didn't seem like he knew much more about the computer than I did. I have a PC.
Description of Work: I bought a deal for 1 hour of on-site computer labor! I thought I had a virus as my computer was really slow in processing commands.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$55
Response from VSL Computer services
Customer wanted Netflix on his BluRay player... the BluRay player wasn't not wireless and no wired connection was available. Customer thought he had a virus when actually his MSN mail account was hacked. He was prompted to change his password. We visited this customer in September of 2011... Over 4 years ago.
Steve K.
01/2015
5.0
computer repair
+ -1 more
Arrived promptly. Worked very hard to fix the computer problem.
Description of Work: Arrived promptly. Worked very hard to fix the computer problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from VSL Computer services
Thank you for the review!
ROBERT K.
11/2014
5.0
computer repair
+ -1 more
THE OLD HARD DRIVE WAS ABOUT TO FAIL (NO TELLING HOW LONG). THIS MADE THE COMPUTER EXTREMELY ERRATIC. SHELDON WAS PROMPT, INTELLIGENT, KNOWLEDGABLE, AND GOT THE JOB DONE! I HAVE USED OTHER COMPUTER REPAIR GUYS IN THE PAST BUT NEXT TIME I WILL CALL VSL COMPUTER SERVICES. THANK YOU ANGIE'S LIST AND A BIG THANK YOU TO SHELDON.
Description of Work: SHELDON ATTEMPTED TO REPAIR COMPUTER ON SITE. PROBLEM WAS A SUSPECT HARD DRIVE. HE TOOK TOWER AWAY OVER THE WEEKEND AND INSTALLED A NEW HARD DRIVE TWICE THE SIZE OF THE OLD ONE. HE ALSO TRANSFERRED ALL OF MY WIFE'S DATA TO THE NEW UNIT AND IT WORKS PERFECTLY!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$263
Response from VSL Computer services
Thank you very much! We appreciate the comment. Have a great Thanksgiving!
Michael M.
08/2014
5.0
computer repair
+ -1 more
Sheldon arrived on time and installed a 300mbps wi-fi booster so our new smart TV would receive a strong signal. Previously, our smart TV was dropping wi-fi programs (i.e.. Netflix and Amazon) 3-4 times per hour. He also helped me add a stronger wi-fi password. Two months ago, when Windows XP became obsolete, Sheldon built us a new computer using Windows 7.1, re-installed software such as Microsoft Office, and transferred stored data. Bottom line: His VSL company provides the best computer service we have ever experienced.
Description of Work: Installed wi-fi booster and helped me change my wireless password.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from VSL Computer services
Thank you so much! We really appreciate the review.
AMY & BRUCE E.
07/2014
5.0
computer repair
+ -1 more
Excellent. Sheldon has a thorough knowledge of his subject
Description of Work: Came to the house at the time he mentioned and replaced a hard drive efficiently and professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from VSL Computer services
Thank you for the review!
Karen L.
06/2014
5.0
computer repair
+ -1 more
They did a great job. They came and fixed my computer and left and that's all I needed.They didn't overcharge me.
Description of Work: They fixed my computer in about 20 minutes. I couldn't get my printer to work. I had probably downloaded something in Windows 8 and it was conflicting and he knew what it was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from VSL Computer services
Thank you for the review! We appreciate it.
Brenda F.
05/2014
5.0
computer repair
+ -1 more
Sheldon arrived on time, was very professional and helped me resolve all of my issues quickly. I will definitely use him in the future.
Description of Work: He helped me with all of my computer issues, including updating a website.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Daniel D.
04/2014
5.0
computer repair
+ -1 more
My PC crashed due to my own negligence and Windows 8. Luckily it was a gaming computer so I had no important data to save. Sheldon wiped the computer clean installed Windows 7, came back 2 days later and everything is running great. On time, inexpensive, door to door, and very professional. Highly recommended.
Description of Work: Sheldon stopped by my house on time and after I explained my issue he advised of the cost(with coupon), and that it would be 2 days to repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Response from VSL Computer services
Thank you very much for the review! It was nice meeting the family.
ANG P.
03/2014
5.0
computer repair, computer sales
+ 0 more
I don't write reviews often, but when I do, it means the person/or company really made a great impression on me. Sheldon is the BEST. Right away I knew Sheldon could help me, unlike the person that Dell had contracted to set up my new computer (which went awful). Sheldon has an easy way about him and I just knew he would listen to me and explain the steps he would do. After that, he showed me how to get into programs and made sure they worked the way I could understand BEFORE he left. He is extremely professional, punctual and I will always call him whenever I have a computer need or issue. I thank you Sheldon for making my new computer everything my old one was, but now even better!
Description of Work: Sheldon came out to my home to help me set up a new computer and transfer my data from my old computer. I also needed help installing my printer/scanner and being able to sync my digital camera as well as set up my email the way I wanted it to be done along with a few other items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from VSL Computer services
Thank you so much! Always enjoy helping you...
Rosalee Y.
03/2014
5.0
computer repair
+ -1 more
We called Sheldon once and he came over. Our computer, a Sony Vaio, was fried and he didn?t even charge us for the visit. He is fabulous. He does not sell computers, so he doesn?t try to push you toward one or another. He will tell you what he thinks but you can go buy a computer wherever you prefer. He was such a nice and smart man. You can tell he really just wants to help you. We did have him back for another time to help us with a new computer. Every time you need him, he will be there.
Description of Work: We found him through Angie’s List for computer repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from VSL Computer services
Thank you very much... I appreciate the review.
Bill W.
03/2014
5.0
computer repair
+ -1 more
I had used their services in the past. They are helpful, on time and do a nice job.
Description of Work: They corrected problems with my PC desktop computer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Home Automation
FAQ
VSL Computer services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
VSL Computer services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, VSL Computer services does not offer free project estimates.
No, VSL Computer services does not offer a senior discount.
No, VSL Computer services does not offer emergency services.
No, VSL Computer services does not offer warranties.
VSL Computer services offers the following services: We make house calls and provide remote support! Home computer repairs & maintenance, virus cleaning, hardware upgrades, home networks, software upgrades/installations. We work on both the PC and Apple.