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Ace Custom Drywall, Inc

Drywall, Plaster, Kitchen and Bath Remodeling

About us

Drywall repair specialist, drywall texturing, small drywall jobs welcome, All repairs regarding drywall. Residential only, no commercial, no condos! Apartments etc... We do not exceed more than 10 feet high on ceilings and walls. We are a Consecutive 15 time super service award winner. Service Area - Hillsborough county. South Pasco county 35 years of experience!

Business highlights

32 years of trusted experience
Family Owned & Operated

Services we offer

Drywall repairs texture etc

Services we don't offer

Painting.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0479 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 276-300 of 479 reviews

Margaret M.
07/2012
5.0
drywall
  + -1 more
Great job, good price, amazing positive attitude
Description of Work: Cleared the room, lowered my ceiling and put in canned lights. My popcorm ceiling which had beams was water damaged. Took out damaged insillation, put in new insillation, drywall and then stomped the ceiling. They did a great job and were amazing in their clean up and replacing the furniture to its original position. VERY POSITIVE ATTITUDE AND GOOD PRICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

David R.
07/2012
5.0
drywall, plastering
  + 0 more
I never saw a thing because they started when I had to leave for work. I saw that they covered my carpet and the kitchen table. They started to take off the light in the ceiling. That is when I had to leave. They called me and told me not to paint the ceiling for 4 hours.I went back to my sister's house and saw the results. It looks very good. Thank you ACE
Description of Work: I called Ace Custom Drywall Inc. to repair my the celing in my kitchen. When the roof leaked, it made a big leak in the kitchen ceiling. When it rained again, the ceiling started to come down. I trusted Ace Custom Drywall because of all the good reviews . I did not want to compare contractors because the ceiling was coming down a little at a time. I asked them to come earlier than usual and they did so I only missed an hour of work. They introduced themselves and shook hands with me. My family left the house and when my nurse got back, evrything was good. I was worried about my nurse getting plaster on her head. That is another thing. I thought the ceiling was drywall but it was plaster. They told me my mistake and I asked them to put plaster. They put plaster because I paid them extra. I boght drywall with a drywall coupon and they put plaster for me. Thanks ACE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ace Custom Drywall, Inc
Thank you for choosing our company. We would like to thank all of our wonderful customers. We have had such a great time servicing all of you. We look forward to future customers and of course all of our returning customers. Thanks to you all again for your input on our company and we appreciate the opportunity to have served all of you. Sincerly, Mike & Bridget ;)

gregg N.
07/2012
5.0
drywall
  + -1 more
They were there that afternoon to inspect the damage and had an estimate back to us that evening. We agreed to the price and set a date for them to do the work on the following Saturday. They came on time and did a great job. They matched the knock down texture on the existing ceiling perfectly so once it was painted, you couldn't tell where the damage had been. Ace will be first on my list if I ever need dry wall repair again!
Description of Work: A plumbing leak in an upstairs bathroom ruined the drywall on the ceiling of our living room on the main floor. We found Ace Drywall on Angie's list and called them to look at the damage and give us an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Jeff B.
07/2012
5.0
drywall
  + -1 more
Mike and Bridget were very professional and accommodating from the estimate process to the finished services. They were in and out quickly and were able to keep everything clean without dust tracking all over the place. When they left they provided instructions on painting and the place was in the same condition as when they arrived. They made everything look so easy and I could tell they are truly the pro's of their profession!
Description of Work: Ripped out the bottom 12" of drywall that had water damage from TS Debby along the side of the house. Replaced drywall, taped, sanded and sprayed orange peel texture to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Joshua S.
07/2012
5.0
drywall, plastering
  + 0 more
After calling Ace Custom Drywall, Mike and Bridgett promptly came out to give me an estimate and told me that they should be able to provide a close match to my 60's plaster finish but that the material they used would not have sand mixed into it like the original, thus the texture would be slightly different. With that said, they were the only company I called for an estimate that told me they could closely match the finish (the others tried to convince me to reskim the entire ceiling and walls). Mike and Bridgett were very friendly and sent me an estimate for the work shortly after leaving my house. The price was very fair, especially for the quality of work they do. I was fortunate enough to have them come out to perform the work the same week they provided me an estimate. The crew from Ace Custom Drywall was very personable, respectful and did amazing work. They spent two days at my house and after walking in to inspect their work after completion, I was pleasantly surprised to find their work far exceeded my expectations. The match to the original texture was very close and I don't think anyone but me would ever know work had been done. Additionally, they even repaired a terrible patch where an old A/C wall unit was installed; this was not included in their estimate. These guys go above and beyond to ensure customer satisfaction. Overall, I don't think I would have changed anything about my experience with Ace Custom Drywall. Mike and Bridgett are great to deal with and do top notch work. If you are looking to hire someone for a drywall/plaster project, look no further than Ace Custom Drywall. I look forward to using Ace Custom Drywall for future projects. Thanks guys!
Description of Work: I have a very intricate old time plaster texture in myhouse that was done in the 60's when the house was built. I recently removed several walls and some soffit above the original kitchen cabinets. Ace Custom Drywall hung new sheet rock, taped, and blended the new work with the existing texture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Heather H.
07/2012
5.0
drywall
  + -1 more
Overall, I was very happy with this company. They called to let us know when they were on their way, and put down plastic on the floor and around the work area to limit the dust and other debris. They did a great job on the ceiling, and you can't tell that we ever had damage! The texture they applied to the wall was also well done, and again, you can't tell we had a problem with it to begin with. The only reason I gave them a "B" instead of an "A" for quality is that after they left we noticed that there we some small splatters of paint on our two bedroom doors and headboard. Also, there was a wet spot on the wall, and when I asked about that was told it was probably just some water that had dripped on the wall and had been wiped off. The next morning we discovered that it was actually paint. Since our walls are a light beige, we weren't able to tell it was paint right away (when we first asked about it), and will need to touch up that area. However, given all of that, I would definitely hire this company again as they did such a great job on the rest of the work and they were such a friendly and hard-working crew.
Description of Work: Our roof had leaked while we were away on vacation and damaged the ceiling in our bedroom. About 1/3 of the ceiling needed to be replaced, along with the insulation. The ceiling was a popcorn ceiling, and so we were looking for someone to fix the ceiling to match the rest of the room. They tore down the ceiling, replaced the insulation, put the drywall up, and added the popcorn texture to the ceiling. They also fixed a small area on another wall where we had old damage from our A/C drip pan leaking. They scrapped down the damaged area and applied texture to the wall to make it match with the rest of the wall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from Ace Custom Drywall, Inc
The wall has to be painted due to the repair by ceiling , the angle tape was replaced we had to spray the wall to blend texture, the few dots that got on the door and head board comes right off with a damp rag it has no paint in it. During are final detail clean up, a storm approuched. The costormer said i got the rest you may go before the storm hits, its ok . Next time i will insist on finishing, Its my own fault . A lesson learned.Thank you for choosing are company.This custormer was a pleasure to work for.

Elena F.
07/2012
5.0
drywall
  + -1 more
I called on a Tuesday and spoke with Bridget and explained our situation. She was very nice and was able to give me a verbal quote over the phone based on the information I told her. They had some availability the next day and she indicated it should only take a few hours to knock it out. She, Michael and their crew came the next day and repaired the ceiling. Bridget said they would be here by 9:00 a.m. and call a few minutes before they arrived. They did exactly as she said. They called at 8:45 and said they would be there by 9:00. They actually got to the house a few minutes before 9:00 and got immediately to work. It only took 2 hours and they were done. The crew was punctual, professional, and very friendly. I am extremely pleased with the work and would definately use them again in the future. i have no reservations referring them to anyone who needs drywall work done.
Description of Work: Replaced/Repaired drywall on the ceiling from a water leak and texturized it to match the undamaged textured ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Matthew D.
07/2012
5.0
drywall
  + -1 more
This was by far THE BEST experience we have had with a contracting company. Bridgett and Michael were both professional and friendly. They are very good at what they do! The job was completed above and beyond all expectations and the customer service we received from the company was superb. It was very comforting to know that we can now bring our newborn baby girl home and have no fear of mold growing. I would highly recommend Ace Custom Drywall, and would not hesitate to call them for any future needs!! Thank you Bridgett and Michael for the great work!
Description of Work: Ace Custom Drywall replaced drywall in 2 bathrooms and a section in the hallway for us after a leak from a shower valve caused water damage in the drywall. We called them and were able to get a next day job quote!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Gerad C.
07/2012
5.0
drywall
  + -1 more
I called Bridget for a quote and the team arrived on time and scoped out the project. Received an email quote and I requested a certain day for the work to be done, They confirmed the date by email and called 40 minutes before the scheduled time to let me know they were on their way. The team arrived on time and work proceeded smoothly. Floor and furniture was covered with plastic before they started work. They were very professional and efficient. Will definitely use them again. Highly recommend their services.
Description of Work: Ace framed and installed a firewall to separate the attic from the garage. They were very responsive and punctual with quote and work. Work was very professionally and meticulously done - clean and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Lawrence K.
06/2012
5.0
drywall
  + -1 more
I called them and they were here almost the next day to perform the work. I did not get an estimate because I had also lined up a roofer so I coordinated the roofer's time with their time. They gave a fair price and were very professional. They hung plastic around all the areas to keep the mess contained in the plastic area. They did wonderful work andy cleaned up afterwards. I would definitely hire them again.
Description of Work: They removed water damaged sheetrock from ceiling in den at skylight and also in the bedroom. They installed new sheetrock, taped and finished-out for popcorn texture to be applied to blend with existing popcorn in both rooms. They did a wonderful job and it looks equally as wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Eileen R.
06/2012
1.0
drywall
  + -1 more
I selected this company based on personailty, price and readiness. We established a time and date for the work to be performed. Later that day I was contacted and asked to shift the time to later in the day so they could accept another job for the morning. I agreed without hesitation. They were to come around noon on the scheduled day. NOTE THE DAY SCHEDULED was during the end of the storm "DEBBY". I received a call at 1115 and was offered several rationale excuses as to why it wouldn't be a good idea to do the job that day. As I was able to offer a reasonable solution (i.e.close the garage door) I was told they would check with the husband and get back to me. In approximately one minute I got a return call sayng due to the radar they wouldn't do the job that day. I then thanked them declined their service and hung up. I received a follow-up call from the "husband" and was again given the same rationale. I explained my issue was they waited until the last minute to advise me. When they had called and cancelled their morning appointment, they should have called and told me there was a possibility of the job being cancelled. HAD THEY EXTENED THAT CURTESY, I would have reschedule. For other reasons, I too had been following all the radar reports and the projections had not changed from 5 a.m. to 11 a.m.
Description of Work: THey were contacted, provided an estimate for and scheduled to repair the garage ceiling and a small area of wall in bathroom. Entire area of concern would have been less than one sheet of wallboard with additional taping.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Ace Custom Drywall, Inc
Our company never receives bad grades unless we do not do the job. We did not do this job. 50 % of our job scope is outside. We work out of our fully equipt trailer with all of our mixing materials, etc. We also have to rinse our tools constantly. Understand, this was in the middle of a Tropical Storm, with Severe Weather and Tornado Warnings for Pasco County. We had high hopes of still servicing our customer if the weather would just hold off. This is why we waited to contact this customer so close to the original appointment. We by no means, wanted to cancel an appointment. We had customers calling us to rescheldule, as well, due to the storm. Our sincerest apologies. We just can't compete with Mother Nature. We were very professional in our attempt to reschedule the appointment. I beleive it was inappropriate to hang up on us and now badger us with these grades for trying to accomadate her.

LeeAnn L.
06/2012
5.0
drywall
  + -1 more
I contacted ACE to request an estimate. Heather was very polite. When they could not come on the originally scheduled day, she called in advance to let me know. We re-scheduled and they arrived promptly for the walk-through. We discussed the problems I had with the finishes on the ceiling and walls in my rennovated bathroom and how they could repair it to match the rest of my house. That evening Heather called with the estimate. I scheduled ACE at that time. Their cost was not the lowest, but they had the best understanding of what I wanted done. On the scheduled start day they arrived promptly and got right to work. When I saw the completed job I was thrilled. Mike had matched the textures exactly! Mike & Heather were very professional and courteous throughout the job. They cleaned-up thoroughly before leaving. I look forward to working with them again.
Description of Work: Mike repaired the drywall finish in my bathroom ceiling matching the knock-down finish exactly to the rest of the ceiling. He also re-finished several walls in the bathroom that had not been correctly finished by another contractor. The walls have an orange-peel finish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

George E.
06/2012
5.0
drywall
  + -1 more
Arrived about 9:00 as scheduled finished about noon. Did exactly what they said they were going to do.
Description of Work: Removed tape seams from back lanai ceiling. Taped seams with a fiber mesh tape. Finished seams out properly for a knock down texture to blend with existing ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

elizabeth A.
04/2012
5.0
drywall
  + -1 more
Fabulous, estimate done very quickly and worked around our schedule even when we changed it. Did excellent work on area that was a disaster before they got to it. very pleasant people to work in your home left job site spotlessly clean. In a year of doing constant re-modelling they are the best we have had do work, will use them again.
Description of Work: major wall repairs, concrete ceiling repaired and popcorned(?)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Melissa S.
04/2012
5.0
drywall
  + -1 more
Great service and price. Were out on 2 separate occasions. Would definitely use them again. Fab job!!
Description of Work: Drywall and Ceiling Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Michael J.
04/2012
5.0
drywall
  + -1 more
Excellent job. They arrived on time and then matched the existing ceiling texture very well so we did not have to re do the whole ceilings. They were excellent in their ability to keep the rooms clean and clean up after the work was done. Very personable and professional work.
Description of Work: Repair of damaged drywall ceilings in 3 interior rooms, garage and porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Michael S.
04/2012
5.0
drywall
  + -1 more
Ace gave me a fair price. They arrived on time on the day that they setup. Laid plastic sheeting over everything. Removed the old drywall and hauled it off. Strengthened framing in the ceiling before installing the new drywall. Installed a new ladder leading into the attic. They completed the work in 2 days, at the price negociated. Very professional. Cleaned up. They did everything and more that I asked. I've used them before and will use them again. Very happy with the results.
Description of Work: Tore out the ceiling of a 20 X 20 garage. New drywall installed. New ladder installed into the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

TONY B.
04/2012
5.0
drywall
  + -1 more
I sent a email to Ace Custom Dry, (after I recieved a email about a special from Angies) for dry wall repirs etc. I asked if they could come give me a estimate for fixing my Master bath Room ceiling drywall that was damaged due to a leaking pipe in the attic. They answered, and came out the next day. Michael and Bridget showed up on time, made suggestions on the best and most economical way to make it look new. They were very informative and reassuring it could be repair without being noticed. A date was set and they with there crew show up on time again ( highly unusual now days in Fl.). They worked with out wasting time and complete the job in the time they had promised. They replaced the damaged drywall and blended it like magic. I was really impressed with some minor wall issues they repair as a courtesy. The clean up was impeccable, actually better than they had found it. We are totally satisfied and we love the job they did, the ceiling looks like there was never any damage. Will confidently recommend Ace Dry wall to all, including family and friends.
Description of Work: Repaired ceiling in Mater Bath Room from water damage cause by leaking water pipe in attic. The water sprayed and damaged ceiling around a light fixture and large area in middle of room. Also stained much of the drywall needing to replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jennifer K.
03/2012
5.0
drywall
  + -1 more
They were really good. They are very professional and meticulous. They are extremely neat.
Description of Work: They re-patched the ceiling. They fixed someone else's work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Chris B.
02/2012
5.0
drywall
  + -1 more
I am obsessed with HGTV and always dream of having contractors work on my house that believe in "doing it right the first time". From the moment I contacted this company, all experiences were polite, professional, knowledgeable and friendly. They even catered to my worrism personality of mold issues in the future. They always called me to let me know what was going on and gave me a call prior to arriving which was a nice touch. Once here for the work, it was on.... they worked so hard. I wasnt sure what texture (ceiling) to go with so they made a little example of what it would look like. I was so happy with the textured wall and they even added baseboard which was not part of the deal. I was so very happy. I know my expectations are very high as I expect things to be finished well and done right but they made me feel totally comfortable and I loved their work. Drywall is very important and I expect this company to be coming to visit in the near future for more work.
Description of Work: We had water leaks from a leaky roof. Several different areas to be patched up, plus removal of some drywall as there was a lot of water damage and also re-textured the wall from popcorn to a custom design.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Thomas L.
02/2012
5.0
drywall
  + -1 more
They were great throughout the process! They were very responsive when I asked for a quote, coming out the same day after finishing a job over in Clearwater (a long drive). On the morning they were to do the work, they were delayed at Home Depot picking up supplies and called to let me know they'd be a half-hour late, which I thought was very considerate. They took care to cover my carpet and furniture to protect them while they did their work. The quality of their work was excellent. And they cleaned up afterward - twice in fact because they came back in after the initial cleaning to adjust the doors and tracked a few leaves in. They were totally professional in all they did, and were very pleasant to deal with. I highly recommend them, and will definitely use them again if I ever need drywall work done. It was a great experience, start to finish.
Description of Work: Ace put in two closets for me. Normally, they just do the drywall portion of the job, but they also added baseboards and hung bifold doors for me, which I really appreciated because it saved me from having to do it myself. I appreciate that they went above and beyond to meet my needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Marilyn A.
02/2012
5.0
drywall
  + -1 more
The first "clue" I had that this was a reliable company was the fact that I recieved a return call within 24 hrs to my message. They set up an appt and then called me 30 minutes prior to tell me they were enroute to my home. They called when they said they would with an estimate. They did the work timely and since the job entailed almost every room of my house, I knew it would be a messy job. However, I knew I was in great hands when BEFORE they even entered my home they were laying plastic sheeting OUTSIDE on the pavement before coming into my home. They did a great job cleaning up afterwards and a FANTASTIC job on my ceilings and wall! hey sai
Description of Work: The ceilings needed to be redone in my living room/dining room, kitchen, dinette, family room and bedroom. The original subcontractors did a horrible job and the tape was showing, the seams had all cracked and the cracks were getting larger since I bought the home. I had previously hired someone to fix the areas in question that was "supposed to be good," but the workmanship was fair at best. The knockdown was applied too heavily in some areas and too light in others and very noticeable. In summary, it was a mess. I also had them close in a 1/2 wall for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Greg S.
01/2012
5.0
drywall
  + -1 more
Although I had some trouble making initial contact when we did connect they were to come give me an estimate that day and were able to schedule and do the repair the next day. They arrived on time, assembled the scaffolding, made the repair and applied texture to match the existing drywall. They removed the scaffolding and cleaned up. Elapsed time was 3 hours.
Description of Work: Repair exterior drywall that was water damaged. Approximately 4 ft. by 8 ft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ace Custom Drywall, Inc
Thank you for choosing our company! We were on the phone with a customer when he called, We called back and left a message,and when he called back a second time we had our hands in mud :) We returned his call and he answered and we moved forward.Thank you for your persistence. And thanks for taking the time to report on our company.

Robert E.
01/2012
2.0
drywall
  + -1 more
ACE WAS RESPONSIVE IN VISITING THE SITE, AND THEN SENT AN ESTIMATE. THEY ADVERTISE A 10% DISCOUNT FOR SENIOR CITIZENS BUT WHEN I ASKED FOR IT I WAS TOLD THAT IT WAS ALREADY IN THE ESTIMATE. THERE AD ALSO OFFERS A "BIG DEAL". I PURCHASED THE OFFER FROM ANGIE'S LIST AFTER EXPLAINING THAT I ALREADY HAD A ESTIMATE BUT THERE WAS A MISUNDERSTANDING AS TO WHEN YOU CAN TAKE ADVANTAGE OF THE OFFER.(I WAS TOLD THAT I NEEDED TO READ THE SMALL PRINT) ACE WOULD NOT HONOR EITHER THE S.S. DISCOUNT OR THE "BIG DEAL" LEAVING SOME QUESTION ABOUT THERE SERVICE IN MY MIND. I, THEREFORE, CALLED AND CANCELLED OUR JOB. I'M SURE THAT ACE WOULD HAVE DONE A GOOD JOB, BUT WITH THE FINANCIAL QUESTIONS, I FELT MORE COMFORTABLE GOING WITH ANOTHER SERVICE PROVIDER.
Description of Work: CHECK THE FINE PRINT BEFORE AGREEING TO A JOB.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Ace Custom Drywall, Inc
Customer requested an estimate on removing a garage ceiling and installing a new one. The work scope was to take down garage door and motor, demo ceiling, haul away all debri. Reinstall new sheetrock, finish and apply a knockdown texture customer was quoted $1,600.00 he seemed to think our bid was high so we suggested he get other estimates to compare, we told him feel free to call us back. Which he did and ended up calling us back :) He excepted our bid on Thursday 26th. The work was set to be preformed on Monday the 30th. On Friday the 27th he purchased a coupon from our store front on Angie's List website without our knowledge. Heres some of what the coupon says for all to see. •Coupon cannot be combined with other specials or offers•Coupon cannot be applied to current or past jobs. These are "Angies Rules" Not mine and we have to abide by them.here is a copy of the quote by e-mail the member, Work scope to remove sheetrock from ceiling in garage and install 11-12 4x12 1/2" cd sheetrock on ceiling. All walls and floor will be covered with plastic.Ceiling will be taped and finished out properly for a knock down texture to be applied. Ceiling will need to be painted we do not paint. If you plan on purchasing a ladderwalk up to attic we will install it for you at no extra charge, if you are not doing the ladder access we will need to know so that we can get trim for the scuttle. Your total for labor and materials including you Angie's list discount is $1600.00 We look forward to serving you and thank you for choosing our company, Mike & Bridget "As you see its says his discount was included in our bid" Total misunderstanding on the members part for purchasing coupon, after eccepting our bid, he should have asked us its our coupon we could have saved him some aggravation.He was a really nice guy and we wish him the Best.

JUDY C.
01/2012
5.0
drywall
  + -1 more
Ace came in and took a lilltle piece of the drop ceiling down to see what was under and thought they could leave it there and put drywall over it. The walls could not be replastered but they used like 1/4 inch drywall over what was there instead. THere was reasons why they could not go over what was there in the ceiling and had it all come down and then put the new drywall up. THey kept all the dust down to such a minimum. THey cleaned up after. They were really a super company. I would use them again in a minute.
Description of Work: We live in an old house and there was an old dropped ceiling in this one room. The walls were in such bad shape. They had painted and wallpapered and painted again and the light would shine on these walls that you could see the ragged edges of the old wallpaper that they did not take off. It was beyond something that you could scape off or paint over I was just hoping we would not have to gut out the whole room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Ace Custom Drywall, Inc
Thank you so much for choosing our company! It was, and always is a pleasure to please our customers. If you love what you do for a living, you never work a day in your life:) I would also like to thank you for taking the time to grade on our company,We hope you enjoy your new office & we wish you all the best. Mike & Bridget

Contact information

30644 San an Rd, San Antonio, FL 33576

https://ace-custom-drywall-inc.business.site/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drywall,
Plaster,
Kitchen and Bath Remodeling

FAQ

Ace Custom Drywall, Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Ace Custom Drywall, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ace Custom Drywall, Inc offers free project estimates.
No, Ace Custom Drywall, Inc does not offer eco-friendly accreditations.
No, Ace Custom Drywall, Inc does not offer a senior discount.
No, Ace Custom Drywall, Inc does not offer emergency services.
Yes, Ace Custom Drywall, Inc offers warranties.
Ace Custom Drywall, Inc offers the following services: Drywall repairs texture etc
Painting.

Contact information

30644 San an Rd, San Antonio, FL 33576

https://ace-custom-drywall-inc.business.site/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM