BRIGHT HOUSE NETWORKS

TV Service - Cable, Internet Service, Phone Service - Landline,

About us

Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California. Bright House Networks serves more than 2.4 million customers who subscribe to one or more of its video, high-speed data and voice services. The company also offers a full suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Bright House Media Strategies, the advertising arm of Bright House Networks, offers businesses advanced targeted advertising solutions. Bright House Networks also owns and operates exclusive local news and sports channels in its Florida markets.

Business highlights

22 years of trusted experience

Services we offer

HIGH SPEED INTERNET; HOME PHONE SERVICE (DIGITAL PHONE); DIGITAL CABLE.

Services we don't offer

Please ask for details.


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.8182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
42%
4
23%
3
14%
2
8%
1
13%


Rating CategoryRating out of 5
quality
3.9
value
3.5
professionalism
4.0
responsiveness
3.9
punctuality
4.0
Showing 176-182 of 182 reviews

Beny C.
02/2014
5.0
cable tv service, internet service
  + 0 more
.
Description of Work: Cable internet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

edward S.
01/2014
5.0
internet service, cable tv service, landline phone service
  + 1 more
.
Description of Work: We changed to Brighthouse for phone, cable, and internet. Speed is better, responsiveness is good. The initial technicianwho came to our house was rude and did a poor job. Took forever, did nto straighten up after himself, complained the whole time. The follow-up technician was great. $100/month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Ernest D.
01/2014
5.0
internet service, cable tv service
  + 0 more
Installed cable and internet
Description of Work: I used BRIGHT HOUSE NETWORKS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

PATRICIA H.
01/2014
2.0
internet service, cable tv service
  + 0 more
e
Description of Work: I Had phone, internet and cable service for many years. Throughout the years the service continued to deteriorate. Many problems with phone, answering service not working, phone not working, required numerous service calls throughout the years. Connecting smart blu ray player required 2 hrs on phone they a service call that I was charged for, and I had connected the service correctly it just required a blue button be pushed on the back of the router to connect all wireless devises in the house. Suggested this info be shared since I spent 2 hrs on the phone, told no he didn't share this was job protection. The cable was consistently losing channels and require I do a hard boot (unplug and plug back in). Relly thuis gets very tiresome. Terrible, terrible, service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$130

Craig S.
12/2012
1.0
cable tv service
  + -1 more
read above...
Description of Work: I am sick of doing all the work as a customer, you provide me the information, that is why I am paying you, don't tell me (my head just wiggled back and forth while re-reading this)to go get the information myself!!!!!!!! Let's go mass public and get behind me for the companies to do the work when I give the weak dollar to them! Notice it is not the mighty dollar anymore because companies have weakened the value of what service is worth!

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$145

Donald M.
03/2012
4.0
cable tv service
  + -1 more
I would give them a B overall.
Description of Work: This company provides my cable service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan G.
10/2006
5.0
internet service
  + -1 more
I pay by the month.
Description of Work: They provide my cable internet service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

700 CARILLON PKWY STE 1, Saint Petersburg, FL 33716

www.tampabay.mybrighthouse.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Service - Cable,
Internet Service,
Phone Service - Landline,
Computer Repair,
TV Repair,
Home Security Systems,
TV Sales

FAQ

BRIGHT HOUSE NETWORKS is currently rated 3.8 overall out of 5.
BRIGHT HOUSE NETWORKS accepts the following forms of payment: Check,MasterCard,Visa
No, BRIGHT HOUSE NETWORKS does not offer free project estimates.
No, BRIGHT HOUSE NETWORKS does not offer eco-friendly accreditations.
No, BRIGHT HOUSE NETWORKS does not offer a senior discount.
No, BRIGHT HOUSE NETWORKS does not offer emergency services.
No, BRIGHT HOUSE NETWORKS does not offer warranties.
BRIGHT HOUSE NETWORKS offers the following services: HIGH SPEED INTERNET; HOME PHONE SERVICE (DIGITAL PHONE); DIGITAL CABLE.
Please ask for details.

Contact information

700 CARILLON PKWY STE 1, Saint Petersburg, FL 33716

www.tampabay.mybrighthouse.com