Powell is a trusted dealer for the world’s leading air conditioning brands Carrier and Bryant. We have earned their trust because all of our service technicians are N.A.T.E. certified and have received specialized factory training for everything from installation to maintenance and repair. In addition, our HVAC installers have many years of experience and receive ongoing training. This means that you can rest assured that you are receiving the absolute best quality a/c installation service with Powell.
Nicholas came to the house and gave me an estimate that was in line with another estmate that I had received previously, however he was so much more professional than the representative from the other company, that I decided to have his company do the job. He scheduled the work for the next available workday. The crew arrived promptly at 8 a.m. They were also very professional, a pleasure to deal with and got the work done within a very reasonable time. They were very neat and left the place the way they found it after explaining all the features of the new system thoroughly. Again everybody made the whole process of getting a new aircondtioning system as pleasant as it could possibly get.
Description of Work: Removed old compressor and airhandler and installed new system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,858
Response from Powell Heating & Air Conditioning Inc
Thank you for taking the time to provide us with a positive review. We strive to provide excellent service to all of our customers and we are glad to hear that we have met or exceeded your expectations. We look forward to providing you with a positive experience for years to come.
Brad M.
12/2013
5.0
heating & air conditioning/hvac
 + -1 more
The estimator (Nick) was professional and explained each aspect of what he was recommending in each option. He spent a good deal of time in the attic, looking at the existing system and what was really required to complete what we wanted. The installation was scheduled within a week, and the crew (Justin and Derrick) were very professional; working efficiently and cleanly. They sequenced the replacement of the HVAC system (a two day task) so as to not leave us without air conditioning overnight. They listened to our input and made excellent suggestions as to placement of the new ducting and thermostats. I would highly recommend them
Description of Work: They installed a new Heat Pump and air handler, a new zone controller, and new ducting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Powell Heating & Air Conditioning Inc
Thank you for taking the time to provide us with a fantastic review. We strive to provide excellent service and we are glad that we met or exceeded your expectations. We look forward to fulfilling your future air conditioning and heating needs.
Sharon R.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
Technician was very polite and professional. He explained what had happened (why the unit was coming on, but no cold air) to the unit. He also cleaned the unit and did an inspection. He was very considerate and did not leave a mess; very tidy.
Description of Work: Replaced a relay switch in A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Powell Heating & Air Conditioning Inc
We appreciate you taking time to provide us with a positive review. If there is anything that we can do for you in the future please let us know.
Pat K.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
David is an outstanding representative for the company! He came to the house at the end of his long day (same day I called) and performed job efficiently and well...plus cleaned up thoroughly! Very competent and personable young man!
Description of Work: checked system, cleaned out mold, replaced float switch and installed second one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Response from Powell Heating & Air Conditioning Inc
Thank you for the wonderful review. We strive to provide excellent service to all of our customers. We look forward to providing you with excellent service in the future.
William B.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Nicholas came out and gave me a quote that was better than the previous two that I had received. He set it up for the next day and the crew of three was prompt and courteous and even waited around in the rain after they were done for someone to deliver a leaf protector (that goes over the compressor) but didn't make it on the truck in the morning.
Description of Work: New AC system installed
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Powell Heating & Air Conditioning Inc
Thank you for the positive review. We try to provide all of our customers with exceptional service.
Terry W.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
see above. Al from Powell AC called back immediately and was pleasant and honest about their weekend appointments and lpyalty to existing customers I was very impressed and will probably call them in the future..... I felt their customer service was worth reviewing because it was so excellent even though they couldn't help me this time.
Description of Work: my ac is out and I started calling providers from Angie's list to get quote and see if they could service pretty quickly. I got a ccall back almost immediately from Al with the company. We talked about the situation and he was very helpful and honest. He explained that they have a number of existing customers that have priority so he wasn't sure they could get out this weekend. As I told him, that is exactly the service I would expect from my existing company and agree with that 100%. I won't deal with them this weekend but you can bet that I will check with them if needed down the road. Excellent customer service - fast, nice, and honest!
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Powell Heating & Air Conditioning Inc
Thank you for the positive review. We look forward to being able to providing your future air conditioning/heating services.
Barbara B.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
Our air conditioning unit was blowing warm air late this afternoon, so we called Powell, with whom we have a service contract. Our call was handled by the answering service, with a prompt return call by the service technician. The technician arrived as promised and promptly diagnosed the problem, replaced the capacitor, and, within about two hours of our initial phone call, our system was back up and running normally. We are very happy with the prompt, courteous, and professoinal service provided on a warm Saturday evening.
Description of Work: Replaced a burned out starter capacitor on our air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Powell Heating & Air Conditioning Inc
Thank you for the nice review. We are glad that we were able to provide you with prompt service and we look forward to providing your future heating and cooling needs.
Jim P.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
Al, the technician was great. He was very punctual and did a thorough diagnostic of my old unit. I was on limited time, and Al was able to arrange a last minute appointment for an All Pro salesman to come out and give me an estimate on a replacement. I plan on using All Pro to replace my system without even getting another estimate from anyone else.
Description of Work: I used All Pro for a diagnostic on an old AC & Heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Kelsey B.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
Powell Heating & Air Conditioning were great. I had no problems. What stood out was their responsiveness so they were able to come the same day that I actually called and bought the big deal through Angie's List. They were very responsive. I have no complaints and they were very good.
Description of Work: They came out and did a diagnostic check of my air-conditioning at the time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Powell Heating & Air Conditioning Inc
Thank you for taking the time to provide us with a positive review. We look forward to providing you with excellent service in the future.
Leigh C.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
I called Powell Saturday afternoon because my air conditioning stopped working, I received a call from the technician within a few minutes and he was to my home within an hour. Jeremy did a thorough diagnostic of the system, determined problem and fixed it in under an hour. The tech was professional and friendly and will call them again if I have a problem. I would also mention that I had another company out to look at the unit; the tech did not spend the time to check the system and told us that the compressor had seized and it needed a new unit. For less than 10% of the quoted price for the new system Powell had my house cool again.
Description of Work: Repaired A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Powell Heating & Air Conditioning Inc
Thank you for the positive review. We are glad that we could provide you with exceptional service and look forward to meeting your needs in the future.
Jim W.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
Technician was very professional and helpful, would reccomend
Description of Work: Diagnosed freeze up problems, cleaned condenser,
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Powell Heating & Air Conditioning Inc
Thank you for taking the time to provide us with a positive review. We look forward to meeting or exceeding your expectations in the future.
jeanne W.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
Our technician was great. he told us we didn't need a whole house dehumidifier, which is what we thought we needed. He explained fully why we didn't need it. Then he told us all the things we should do to get the air moving better thus eliminating excessive moisture. Very simple things to do and we didn't have a clue until he explained everything to us. he did a thorough inspection of our AC system. He spent as much time as we needed to understand what he was explaining to us.
Description of Work: Assessed our home for excessive moisture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Powell Heating & Air Conditioning Inc
Thank you for providing us with a wonderful review. We try very hard to meet and or exceed the expectations of our customers.
Bob Y.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
From the time I called to the completed repair was about four hours. could not be any better.We will definately use this company again.
Description of Work: heat pump had stopped making heat, Powell responded quickly the same morning that I called and came out and made the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Powell Heating & Air Conditioning Inc
Thank you for the wonderful review! We try our best to provide prompt service. Thanks again and we look forward to being here for you in the future.
JOANNE M.
01/2013
5.0
heating & air conditioning/hvac
 + -1 more
OVERALL I AM VERY HAPPY WITH THEIR WORK AND WOULD USE THEM AGAIN.
Description of Work: REPLACED MY A/C SYSTEM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Powell Heating & Air Conditioning Inc
Thank you for the great review. We look forward to meeting your needs in the future.
Patricia & Randy C.
11/2012
5.0
heating & air conditioning/hvac
 + -1 more
The workman were neat and appeared on time. They were professional and courteous.
Description of Work: They removed existing equipment and the old slab and installed a new on and leveled it. They installed the new equipment and cleaned up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,721
Response from Powell Heating & Air Conditioning Inc
Thank you for the positive review. We strive to meet or exceed expectations.
Theresa V.
08/2012
5.0
heating & air conditioning/hvac
 + -1 more
I had a contract to clean our system out twice a year and they have been very punctual. Their staff is very friendly. If anything breaks down you get a discount on the service and the parts. I have nothing but nice things to say about this company.
Description of Work: Powell Heating & Air Conditioning, Inc. cleans my whole system twice a year. They make sure that the air conditioning system and the heating system is up to par.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Powell Heating & Air Conditioning Inc
Thank you for the nice review and continued loyalty. We look forward to meeting your needs in the future.
Kathleen H.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
My experience with Powells was fantastic. I called several companies looking for fast service to fix a leak in my A/C Unit. Powells was the only one who could do a late afternoon, same-day appointment. The serviceman, Dan, arrived exactly on time, and was very nice. He explained everything he was doing, offered suggestions for keeping my unit up to par, and even worked outside with a nasty thunderstorm on the horizon. I was so impressed with the service, I went ahead and signed up for their bi-annual maintenance plan! Overall, this experience was everything I wanted from an Angie's List referral.
Description of Work: Inspected and serviced A/C Handler. Cleaned out overflow pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Powell Heating & Air Conditioning Inc
Thank you for the wonderful review. We look forward to providing your future services.
Sharon R.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
Within 30 minutes of my initial phone call, I had a call back that a technician was on his way. Very professional; neat; informative. I ended up buying the service plan since the unit is 7 years old and I want to keep it for many more years. Would highly recommend them to anyone needing AC/heating system repairs.
Description of Work: When I heard the temps would be close to 90 I had to call because the fan was not engaging. Technicial was very professional and explained what he was doing every step of the way. Did a diagnostic test on power to discover that the circuit was bad that turned on the fan. He had one on the truck, replaced the old one and then checked out the entire system. Very thorough, neat and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Powell Heating & Air Conditioning Inc
Thank you for the positive review. We look forward to meeting your needs in the future.
Lauri J.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
They have very good customer service.
Description of Work: They installed a new system for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Powell Heating & Air Conditioning Inc
Thank you for the positive review. If there is anything we can do in the future please let us know.
Ruth H.
02/2012
5.0
heating & air conditioning/hvac
 + -1 more
They were great. They were good. They were impressive. They took care of all the rebates for us. They had all their details to hand. They told us about all the rebates that we were entitled to. Some of the rebates we were not aware of. They had a full spectrum of heating and cooling available. I went for a higher rated air conditioner, I could have had a 13c, but I went for a 16c instead because, in the long term, it will be better, and more efficient
Description of Work: They installed the air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Powell Heating & Air Conditioning Inc
Thank you for the fabulous review. We are glad that we were able to meet and exceed your needs. We look forward to working with you in the future.
Wayne E.
01/2012
5.0
heating & air conditioning/hvac
 + -1 more
They did a good job. I was happy with them. I would use them again in the future.
Description of Work: Powell Heating and Air Conditioning, Inc. did routine air conditioner maintenance and spring tune-up for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sid H.
11/2011
5.0
heating & air conditioning/hvac
 + -1 more
the A/C was not blowing any air at all. Called and spoke with the scheduler who was very pleasant to talk to. She promised that the technician would be out before lunch time. She also told me that she would call to let me know the technician was on the way, which she promptly did. The technician was very professional and took care of the problem within an hour. Very pleased with their professionalism and I highly recommend them.
Description of Work: The A/C was not blowing any air. Turns out the motor inside the air handler was not working and needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$621
Jim W.
11/2011
5.0
heating & air conditioning/hvac
 + -1 more
We always go to Angie's List when we need some kind of service and look at their ratings. Our experience with them was good. They cleaned up after themselves and did exactly what we wanted.
Description of Work: We used Powell Heating And Air Conditioning Inc earlier this year to fix a whole unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Wendy K.
08/2011
5.0
heating & air conditioning/hvac
 + -1 more
Service went very well. As always, Powell was very thorough in its work and also considerate of our property. The technician reviewed what he did, what he found, and let me know of any issues (there were none this time).
Description of Work: This was routine service of our AC unit. Service fees are included in the warranty purchased at time of original installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
todd K.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
I recommend that you sign up for a regular service contract. Rapid emergency service, discounts, and preventive maintenace
Description of Work: We have been using Powell Heating and Air for several years after terminating our prior vendor for poor service. This company is great. They have well trained technicians who come when they promise and quickly and accurately take care of the problem. They are so detailed that if they come inside you house they put on surgical booty covers. As a regular service customer I get same or next day service depending on the issue. They always have the knowledge and the parts to get the job done. I have the same technician each time and I wish that I could mention him here by name but then everyone who reads this would request him. I have had other techs from this company and the quality is consistent. Good people to work with. Fair pricing and good quality.
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Service Categories
Heating and Air Conditioning
FAQ
Powell Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Powell Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa