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All American a/c & Heating Contractors Inc

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair - Small

About us

License # Cac057680. Dba's: Steve Chapman's All American Air Conditioning, Heating & Appliance Service. Provide Quality Hvac Service, Maintenance, & Installations. Available 24-7. Emergency Service Available. No Extra Charge For After Hour Calls.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential air conditioning repair, new construction, indoor air quality check, pool heat pump repair and installation, appliance & pool heat pump servicing, indoor air quality testing & products.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.647 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 26-47 of 47 reviews

Marc W.
12/2016
1.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Set an appointment for work to be done. When they didn't show I called. They said that they got too busy and would have to cancel. Would take two weeks to reschedule.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Carey D.
11/2016
1.0
heating & air conditioning/hvac
  + -1 more
Very badly.
Description of Work: I called for advertised FREE estimate to look at frozen AC pipe.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$120

Paul S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Albert E.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy J.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were very helpful, and ordered our ac unit even though we were working out credit payments. They installed over Christmas holidays, showed up promptly when scheduled and. Finished in a timely manner!
Rating CategoryRating out of 5
Yes, I recommend this pro

Lois S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did our fall check and will do our spring service as well for $159/year which we felt was a good price. We're satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

nathan S.
09/2015
1.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Left a mess. Failed inspection three times still waiting for the fourth inspection from the city inspector. Didn't like the metal flashing that they installed behind the air conditioner had that adjusted 3 times still not happy. Had the initial installation on December 1, 2014. City inspector scheduled to come back tomorrow September 23, 2015

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$5,400

Glenn P.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Routine
Description of Work: Semi annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

L B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have a service contract with All American and have used them for repairs and services for many years. They are a professional and easy to deal with. They are very responsive and will arrive when they say they will. We highly recommend this Company.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shirley G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacklyn D.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They take care of my air conditioner and they service it. They have pretty much been in my neighborhood and so, they are fairly well brought up. They price is good.
Description of Work: I have used the services of All American A/C And Heating Contractors Incorporated in August 2010. They put in a new air handler for my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GILBERT N W.
06/2011
5.0
air duct cleaning
  + -1 more
They did a good job and their price was reasonable.
Description of Work: We used All American A/C & Heating Contractors Inc on April 17th to run a new duct from the air conditioner down to the first floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Peter C.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. The technician really knew my system and was very knowledgeable.
Description of Work: They did a full service of my air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy B.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
They do a good job on the maintenance. They are here when they say they are going to be here. I haven't had any bad experiences with them at all.
Description of Work: We have a service contract with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry R.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
they were to come between 8-11 I called at 10:50 because I had to go to work at 12. They sent a guy over at 11:30 I was 20 min late for work... The man was friendly and worked as quickly as he could.
Description of Work: A/C regular check up service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Kevin F.
08/2010
4.0
heating & air conditioning/hvac
  + -1 more
Arrived within scheduled appointment, professional and informative, reliable. I would recommend.
Description of Work: New customer, purchased service contract and maintenance program.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$184

Rob C.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
They installed the entire central heat and ac system including duct work. They coordinated the installation with the electricians who were here upgrading the electrical system. The choices they gave me were clear and easy to understand. The price was in line with what I wanted/expected to send. Communication with the company and response to my requests was stellar. They were very professional and efficient. I am VERY happy with the final outcome and I'm glad I chose Chapman.
Description of Work: I bought a house built in 1954 with only window units for heat and AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Barbara Y.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Prompt and professional service. I was afraid I needed a whole new unit, but am very happy that I needed only a relatively minor repair.
Description of Work: I'd had ongoing problems with my heat pump for 6 months. The company who actually installed it came 3 times, and charged for 3 service calls plus repair costs, and never fixed the problem. All American Air came out and within 5 minutes had diagnosed the problem and had the repair complete in about an hour. They offered me a service contract which my old company never did offer. My mother has used All American Air for years. I am very satisfied and will definitely be calling them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Joy B.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
Prompt service called at 10 pm and the repairman was willing to come out. Told him tomorrow would be fine. Showed up on time. Replaced unit quickly (full days work) and professionally. I had this unit replaced four months ago and decided it was time to post this.
Description of Work: All American service call for no A/C. I pay $125 per year for two normal service calls and unlimited trouble calls. Company troubleshot unit. Compressor was bad. Age of unit was an issue. After discussion I decided to have the 5 ton unit replaced and some other maintenance done to my system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Marcia R.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are very reliable. I like them very much.
Description of Work: They provide service for air conditioning twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debi A.
06/2007
2.0
heating & air conditioning/hvac
  + -1 more
They miss diagnosed the problem with my ac unit.
Description of Work: Maintenance of air condition.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from All American a/c & Heating Contractors Inc
Our records indicate a routine maintenance was performed. A routine maintenance consist of washing out the condensing unit. Undercoating the condensing unit, changing the filter. We do not understand the comments written above as a diagnostic was not done.
    • 1
    • 2(current)

Contact information

1010 SR 312, Saint Augustine, FL 32080

www.allamericanac.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair - Small

FAQ

All American a/c & Heating Contractors Inc is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

All American a/c & Heating Contractors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, All American a/c & Heating Contractors Inc offers free project estimates.
No, All American a/c & Heating Contractors Inc does not offer eco-friendly accreditations.
No, All American a/c & Heating Contractors Inc does not offer a senior discount.
Yes, All American a/c & Heating Contractors Inc offers emergency services.
Yes, All American a/c & Heating Contractors Inc offers warranties.
All American a/c & Heating Contractors Inc offers the following services: Commercial & residential air conditioning repair, new construction, indoor air quality check, pool heat pump repair and installation, appliance & pool heat pump servicing, indoor air quality testing & products.

Contact information

1010 SR 312, Saint Augustine, FL 32080

www.allamericanac.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM