Premier Paver Restoration

From the very beginning we felt secure in knowing that the job would be done right. They came highly recommended and exceeded even those expectations in workmanship and in regards to care of extraneous needs such as property, time, and communication. In other words, I found integrity in their work and customer relations. The job itself is beautiful and the experience, the same.

Extremely well. The power steering stains had sat for a good month and I was concerned it would not come out. They called and told me what they were going to use and best and worst case scenarios. Of course with any oil stain, they cannot guarantee it will come out, but I was hoping since it hadn't been more than 6 mos since they came out and cleaned and resealed it that I had better odds and I did. They were able to get it out. This is the 3rd time they had done work for me and every time I had great communication from them and great quality work! They are on my top list of providers to strongly recommend to friends and family!!

They did an amazing job. They kept me informed and worked with me before, during and after the project. I had another company reseal the driveway and Premier Paver Restoration blew them away in all areas! I feel so confident I picked the right company this time. I found them on Better Business Bureau and they had a high rating. After talking with them and being educated by them and being explained all my options and future options, I really felt good about them. They definitely were A+. Great company and even my neighbors hired them just this year (2016) and they did an amazing job for them too.

Great job. Very professional and knowledgeable young men. This is a family owned business. All four brothers work for the company and it shows in the way they do business. They are a great bunch of businessman. This wasn't a cheap job and the old saying that you get what you pay for is really true with this company. On a scale of one to ten, with 10 being excellent.; this company would be ranked ELEVEN in my books!

Jason and his crew showed up on time and delivered on everything as promised, exceeding expectations. I got a couple estimates and Premier Paver Restoration was not only the best price, but I'm also 100% satisfied with the work performed and the results are amazing. I will continue to use them in the future and highly recommend others to give them a try, you won't regret it.

Premier Paver Restoration is one of the most responsive companies I have ever dealt with. Their communication before, during, and after the job is impeccable. They are one of the most polite, conseincous, professional companies to deal with. They take pride in their work and their reputation. I have had my driveway sealed three times prior to PPR and have never been happy with the finished product and/or how long the driveway kept its luster. I am a firm believer "you get what you pay for". PPR is more expensive than the companies I have used in the past but the price is worth it. They are not in and out in a couple of hours like most. It was an all day process. Power washing, scrubbing, power washing again, and tree coats of sealer with NO overlapping!

11-12-2015, I called Jason Henke at Premier Paver Restoration and set up an appointment for the next day. Based upon that phone call, I was enthusiastic. Jason arrived on time, dressed in business attire, ready to survey the job. Most importantly were his attitude, and willingness to listen to my needs. In addition to the loss of my son, husband and dog in the past year, I have been dealing with preparing my home for sale. It concerns me when contractors that have been vetted, differ by thousands of dollars for the same job. The professionalism shown by Jason and company was such a breath of fresh air. I'm afraid that I poured out my concerns at length concerning other contractors to Jason but it was foremost on my mind at the time. He listened intently, and went about his work to provide a quote. I had no idea of the benchmark for what a fair price would be for the work involved. Honestly, I had a figure of $2-$3000 in mind, and planned to do the project in stages as I could afford it. Jason did the measuring, went to his vehicle, and came back to talk with me. He said he did a conference call with other owners of the company (a family owned business - Jason, John, Eric, Joe, Dustin, Samuel, and family). After discussing it with them, every one agreed they wanted to do the work at no charge as they put it: "In recognition for you and your husband's 20 years of military service and sacrifice to our country". I shed many tears in front of Jason. My inner spirit has been at a low ebb for months. This act of kindness was like a strong arm gently resting on my shoulder & saying, "We will get through this". It reminded me of Josh Groban, singing "You Raise Me Up". You ALL Raised ME Up... Jason contacted me each day, to coordinate their segment in conjunction with the plumbers. Premier was booked until January, but Jason rescheduled their projects. Premier arrived, as promised to remove the pavers for the plumbers. They even took up some pavers that had sunken from another company's work that went under the driveway and repaired it. The day after the plumbing was completed, Premier arrived, on time, to complete the last of their project. Within two days, they finished the driveway, both sidewalks, pressure washed all of it, cleaned up some nasty mildew/mold, oil stains, etc. and applied three coatings of sealant, I was delighted to see the faded white pavers actually showing gray, blue, and pink colors once again. Could one ask for more? Every employee that worked on this job was exemplary, and proud of their work, as they had every right to be. I highly recommend Premier Paver Restoration. I ordered pizza, drinks and a thank you cake to be delivered to Premier before Christmas. Wish I could be there to party with such a fine bunch of folks. They remind me of the old days where good customer service was the rule and not the exception. They hope to start a campaign where other companies might recognize the military in some way. How fitting and honorable is that? They received Angie's List Super Service Award in 2014 and it looks as if they will win again in 2015. The definition is below: Super Service Award "Less than 5% of the companies on Angie's List received this award in 2014". Jacqueline Helfrich An 82 year old military spouse who has had her faith renewed in humankind. ~And I'd gladly stand up next to you, and defend her still today Cause there ain't no doubt, I love this land. God Bless the U.S.A. ~ By Lee Greenwood

The creation arrived at around 3:00 and started going at it. The Pavers deck looks great and like it is brand new. Thanks KS for the great job.

Jason and his crew showed up on time, explained everything that they did and showed us their progress.They were polite ,hardworking and and did an outstanding job. They power washed the entire lanai, driveway and an area outside the backdoor which lead to the pool pump. The prior contractor who installed the driveway and Lanai loose laid pavers leading to the pool pump. I told Jason that I had fallen there and a neighbor almost did. Jason told me they would fix it at NO additional charge. They put a new limestone base and laid extra pavers down and cemented them in securely.They also sealed it. The prior contractor who installed the pavers did a good job with the installation, but he put inexpensive sealer down which ruined the appearance. When Jason's crew finished sealing the driveway,pool,lanai, and the area near the pool pump it was a 10. These guys work hard all day, but when they finished it was nearly dark. I told them I wanted to see the finished product before I paid them. Many contractors would have been upset and demanding, Jason told me that he knew how I felt and I could review his work in the daylight and call him if there was a problem. I thought that showed class and maturity. .I got up early the next day an looked at everything very closely.Their work was outstanding. I called Jason and toid him that I was tottaly satisfied and I had written his check.He told me to mail it to him, which I did. I will recommend Premier Paver Restoration to my friends, neighbors and associates. I can see why they one Your Outstanding service award!!

We have had pavers for 12 years and this is our 4th time having them cleaned and sealed. Every two years - a service provider to come back they have been out of business. This company is a family owned business and they provided superior service. Their pricing was very fair. Very honest, timely and responsive. Five star rating! Very satisfied. Plan on using them on a regular basis and referring to others.

Every member of this team was courteous, polite, helpful, respectful, and ready and willing to help with all the details. They were on time both days and worked the entire time they were here. They never wasted any time. When a question would come up, they would ask to be sure they were doing what I wanted. They offered suggestions when I wasn't sure and explained the pros and cons. Never once did they insist something had to be done. They would simply explain the reasons we might want to consider it. They didn't smoke or swear on the job, which was much unlike previous contractors we have had. I felt this really showed their professionalism. They took all the furniture and plants off the lanai and when they were done sealing it, they wiped everything off before they returned it. I will hire these guys whenever I can use them. I will also pass their names on to anyone who needs their pavers restored or cleaned.

I called Jason for an estimate based on Angie's List reviews. Jason showed up within a day or so to provide the estimate. Jason explained everything that was to be accomplished and provided a written estimate describing the square footage and what was to be completed. I agreed to the terms and he set up the restoration within the next couple weeks. Jason's crew showed up in the time frame that they said they would be here and had the equipment to perform the job. His crew leader explained what was going to be done and answered all my questions. They do use Seal N Lock sealant which is what I had originally applied three years ago. They completed the job in 4 hours (4 guys on the crew) and my pavers looked like they did when they were first put down. I was totally pleased with their service. I rated the price as Excellent because I felt it was fair amount for the work performed and it was worth it to me.

Jason and his team were absolutely excellent! Without a doubt one of the better experiences I have had when it comes to home contractors. Jason was extremely honest, candid and professional. The team at Premier did what he said he was going to do, when he said he was going to do it and for the price we agreed to. In fact, I believe they went over and above the scope of work, with incidentals like powerwashing our drive way and sidewalk. They removed all the furniture and replaced it as found - the entire experience was 'easy breezey (the way it should be!).' In the end the patio has been transformed and looks spectacular. I can't express enough how pleased we are with the quality of work. If you have the opportunity to work with Premier Paver Restoration, I guarantee the quality of work will exceed your expectations. Great job A++++

Jason responded very quickly to my request for an estimate. I was impressed with his professionalism and attention to detail. I was given 2 options: remove old sealer for an extra charge, or not remove old sealer. I chose not to remove old sealer. Jason and his team arrived when scheduled and got right to work. Everything was done efficiently and beautifully. They even backwashed my pool filter after the work was done. Everyone on his team was polite and professional. Jason was there at the start and end of the project to make sure I had no concerns. Everything was explained thoroughly. Turns out they would have moved all my lanai furniture too! I had emptied the lanai before they came- it was just so darned hot, I hated to make them do that too. I am extremely pleased with their work and will use them again. Update to this review: Jason called to thank me for the review. He hoped my "C" rating on price could be improved. I was offered a free pressure wash at a time of my choosing. I also mentioned some sand on the walls of my lanai from the paver cleaning process. He immediately offered to come out and clean up the sandy walls. I am beyond impressed. This is why I like to use local, family owned businesses- they truly care about making customers happy. The "C" rating just went up to an A+. Thanks Jason and company!

Premier did an excellent job in making my pool & patio area look new again. Jason and his crew were very thorough going over and above by also fixing some problem areas I was having with the walk way.

I was able to observe the entire operation during the time they were here and they all worked as a TEAM throughout the process! Each team member knew exactly what was needed and everyone worked together seamlessly. They followed the exact procedure that had been outlined to us. They removed all the furniture, plants, pillows, toys, and pool supplies from our deck and moved them carefully into the yard. They scrubbed the pavers with a large industrial scrubber, then applied an acid wash to remove stains, powerwashed them, and rinsed and dried them with blowers. The next day, after the pavers had dried, they blew them off again and applied sand, carefully brushing it into every crevice. The layers of coatings came next. They applied generous floodcoats and carefully spread it over the pavers and sand to seal it. This job was not something that could have been done by a novice as my husband had hoped! The team of 4 very skilled workers plus their supervisor spent hours over two days making sure our job was done meticulously. The team also took care of some extras for us: They re-leveled an area of pavers that had sunk several years ago. They also re-set a paver pad outside the door to our lanai to correct the pitch. It had been done poorly by another contractor. Water and rain had been backwashing into the lanai doorway rather than sloping away from it so that it could drain off. They did an excellent job of correcting this and it now drains perfectly. * As a plus, this company treats women with respect. As I was the person home and who contracts with most home service providers, this is important to me. We are THRILLED that we found this company through Angie's List!!

Jason and his brothers did a great job. My pool deck is large and it was sealed wrong (white spots everywhere) by another company a year earlier and they pressure cleaned and stripped the old sealer off and resealed it. It looks great. They cleaned up and would hire again!

I would use them again they really did a good job. The workers were really good and conscientious. I would recommend them.

I'm very Happy, everything looks great! They were right on time.. they moved everything off my pool area and put everything back after they were done (that's a big plus for us) not only did they do a great job!!!!! They were extremely pleasant and professional and clean,.they took their time as if it was their own home,vacuumed out my pool and cleaned out the debris in the pool pump,.I would definitely recommend this company for sure!

The young men that came to my home were very hard working and well versed in the tasks required to clean the above noted pavers. The lead technician advised me on how the cleaning was to be performed and why it would be done in that manner. The crew removed all of the chairs, tables, etc. that were on our lanai before they started their work. Upon completion, they put everything back. They were very neat and cleaned up after they were done. I would definitely recommend them to anyone requiring similar services. I will use them again when I need similar services.

We are so pleased that we found Premier Paver Restoration, a family-owned small business, on Angie's List. I called and left a message on April 27th and received a call back by the next day. Jason met with me within a week's times and was punctual and so professional and courteous. He took time to explain the entire process to me in detail and answered my every question. We set up June 8 & 9 for the work to be completed. Joe and John were so punctual arriving around 8:30 AM. They, too, were professional, well spoken, obviously experienced and courteous. I had a few more questions about the process and materials and they explained things to me so that I felt things were going to go well. They removed furniture and items from the lanai and patio and handled everything as if these were their own. Joe and John were joined by men at different times in completing the job. The first day, they removed the white hazy sealer (which had been left by the previous company we had used two years prior) using a pressure scrub and chemical wash. Of course, there was a lot of debris in the pool which the men made sure to clean out as best as they could. We were surprised to see that they scrubbed the decorative tiles in the pool. My husband had been planning to do that the next weekend. Before they left for the day, they pressure and chemical washed our concrete driveway and sidewalks at no additional charge. The following day, Joe returned with two of his brothers to brush sand (no additional charge) into all of the crevices between the pavers and applied two coats of a 'water-based sealer' called Seal and Lock to the pavers on the lanai and around the pool, as well as, the coping and three coats of the same sealer on the sun-soaked patio. At the end of the day, the brothers put everything back on the lanai and patio. Jason came by on both days to see if my husband and I were satisfied with the work and we gave him a resounding, "yes." It was a pleasure to meet these young men, support a family-owned business and know that the job was done efficiently, well and at the right price.

The job of this company was above and beyond what we expected. The team was professional and courteous. When they came to give us an estimate they explained in detail the job that would be done, were willing to do some extras for us, and answered all questions in detail. You cannot go wrong in choosing Premier Paver Restoration. I highly recommend them . You won't be disappointed.

Jason and crew were very professional, punctual, informative, polite, and worked all day until the job was done without stopping. Their price was reasonable and fair and they did more than the contract stated and did not charge additional. They gave attention to detail and were very thorough. Great customer service and a strong work ethic. Would definitely use Premier Paver Restoration again and highly recommend them. This level of service is very difficult to find. My wife and I are very happy with the results! Excellent work!

Premier did an excellent job. Prompt, professional and a good price. Clearly comminicated every step they were taking and what I should expect in the way of results. I would definitely recommend them to a friend.

Premier cleaned and sealed for us in 2011, which we were pleased with. I am happy to say that they were just as pleasant to work with and did the same quality work that we remembered.