Mr. Appliance of Charlotte & S Sarasota Counties

It went fine. I’ve been using them for 2 years. They found that it would cost more to repair than to replace.

Each time they were friendly and courteous. They were very good and I would recommend them.

They were prompt for appointments, and I never had to wait longer than a day for them to come out. The price was reasonable and I was always happy with their work.

They did a good job, and I was very pleased. Scheduling was easy and the technician was polite and neat. I would recommend them.

They come out when they’re supposed to and put on booties when they enter our home. However, we found that they overcharged us after we spoke with another company and did some research on the part that he replaced. We emailed and called them to let them know about the overcharge. They told us that they couldn’t break down the bill between the labor and the part. The part was only $20, and they charged us around $200 an hour. Weeks later, they finally gave us $100 back after much calling back and forth.

The experience was good. They were on time and cleaned up when they were done. Everything was fine.

They were prompt. The technician looked at the problem and explained what needed to be done and fixed it as well. I had no problems.

They show up and fixed what I need and their prices are reasonable.

Would definitely use them again.

Showed up on time, completed the work quickly, cleanly and expertly.

It went very well. Repairman arrived promptly. He checked the hot water heater. Being new to Florida, we had a lot of questions. He went above and beyond to fix our problem. He also fixed several other things and gave us a lot of good information.

Everything went great and the dryer works fantastic now.

Dishwasher simply stopped working on the weekend. Called first thing Mon. morning (12/2) and was offered appt on Tuesday, which was fine. Called me back a few hours later, and offered same day appt. Tech (Justin P.) arrived on time, quickly discovered cause of the problem, and made the repair. He was very courteous, very professional and knowledegable. So far, so good. Dishwasher working well. Excellent first-time experience.

i believe this company is a rip off wanted to charge 529.00 to fix the hinges and lock which i know the only cost aprox. 50.00 i think they give outragious estimates to all customers and receive 79.00 dollars for each customer call without making any repairs.

Beyond repair. Wiring was burnt.

Very friendly and quick and price was f air...

Mr. Appliance was a pleasure to work with. They were polite and helpful. They scheduled and kept their appointment. We had to order the part and they came back out when the part came in and did the repair. Excellent work -- I would hire them again.

Even if they fix something and it breaks a week later, they'll come back in a day. I had a finicky refrigerator that they figured out a few things for. They also call when they're on their way and email you the day of your appointment. I even had a problem in the past that was from a defective part. They told me exactly what to tell the manufacturer and I was able to get a new unit.

I've used them a couple of times and they seem to be honest and effective.

Appointment was made pending receipt of parts from Dacor. Minor confusion as to where the parts were to be shipped but repair was made efficiently and cleanly. Small complaint is that repairman could have called to advise he would be 15 minutes late. This company has fixed appliances in the past for us and we are quite pleased with their work and quality of employees. This is the only company we will call for future appliance repair and I was pleased to note that Dacor uses them for warranty repair.

nMike was awesome. He repaired the dishwasher door and showed my what had happened that cause the spring to break. Then he told me several things I should do to clear the inside of my dishwasher (and my glassware) and keep it cleaner going forward. I did as he suggested and the inside of my dishwasher looks like new! This is the second time I've used MR APPLIANCE. I will use them again in the future if necessary and would also recommend them to anyone! I also happened to have an Angie's List coupon and so also saved money on this service.

Technician Rob from the Williams Road office was dispatched. Fair price with neat and tidy work to repair initial reported issue. Then he noticed our model dishwasher he informed us of a vendor recall on the product due to possible fire hazard. Thank you, confirmed and now fixed by product manufacturer. Helped me remove my oven door when I inquired on a separate issue I was having with my stove and was fighting with extended warranty people about a fix. He told me what to do and I was ready to roll the next day without anymore hassle from warranty folks. This guy has been to my house before and always, just as another Mr. Appliance technician, has been prompt, informed and able to address my issues.

It's not that the techs from Mr. Appliance weren't courteous, or punctual or professional - they were. It's not that they didn't do a good job - they did. My microwave oven door had lost its opening and closing tension and they fixed it. BUT they charged me $422.00!! Two men came out on the first visit to assess the situation and spent maybe a half hour at my house. They couldn't complete the job at that time because they needed to order a part. The part arrived a few days later and they came back to complete the repair - which took all of TWENTY MINUTES!! So for a repair that took a total of less than one hour, I paid $422.00. The parts BTW are $25.00 on the 'net. But even with their mark up and less than one hour's labor, in my book this is WAY too much for what turned out to be a fairly simple repair job. I won't be calling Mr. Appliance for any future repair work. Victor Caroli

The Ice Maker in our Whirlpool Refrigerator stopped making ice. I checked Angie's List for a Repairman and chose Mr. Appliance because of the excellent ratings. The appointment was made immediately and the Repairman, Jim, was on time. He determined the emitor receiver board had shorted out due to a possible voltage surge. He had the board in his truck and replaced it right away. It cost a little more than I thought it would, but it does work better now than it did before. Jim was very informative and courteous and I would call them again if needed.

Everything went well. First visit fixed freezer. Return visit fixed refrigerator as parts had to be ordered. Final visit took about six hours. Good communication throughout.