Mr. Appliance of Charlotte & S Sarasota Counties

checked out fine. Everything was doing it's job. Refrigerator is working properly.

They arrived in the time. They said they were going to. They gave me a price and that was not changed. I liked getting the text with picture of person coming. I loved the speediness of the repair and I was quoted a price and that is what I paid not more after repair started. He was friendly and courteous along with the person in the office who I talk to they were also friendly and courteous.

Tech came earlier than originally told (not a problem). Tech was professional and did a super job. Cleaned vent and verified dryer working properly. Also replaced dryer vent line from dryer to wall.

The technician arrived promptly. He determined that the problem was in the printed circuit board and that it needed to be replaced. The cost of the circuit board was more than I was willing to pay as the fridge was over ten years old. I was only charged the service charge, and purchased a new refridgerator at Lowes.

They were on time and got my washer up and running in no time! They even explained some of the functions like extra spin time on the washer that was not obvious. I would definitely use them again!

They did a great job. They had to order a part, so it was about three days to complete the repairs.

I don't remember what they did but whatever it was, they did it. Everything was good. The workers were very nice. They did their job and came on time. Their price was reasonable and they did what they had to do

It worked out fine. I would call them if I need anything. I was on their maintenance program for awhile before I sold my house. They were pretty responsive. The work was very fast and efficient. He came and fixed it and it was fine. I was very pleased with it.

It was great. They came out and fixed it and that was all I cared about. The technician left the area clean when they left.

It worked out very good.? They're really wonderful.? They found the problem; it didn't need fixing, but they were able to find the problem.? Their price was very reasonable.? I would give them A's straight through.? I would use them again in the future if I needed to, without hesitation.? It didn't take them long to find the problem with the refrigerator; it was pretty simple.?

The estimate was way to high and it was for work they had already done. So it did not work out to well for us. I don't remember if they charged us for the estimate. I do remember that we got a bill that we called them and said "We're not going to pay this." I think they just took it off. I kind of would have to go with a "D" overall because they estimated something like $600 and we got it fixed for $125. They did come out when they said they were going to.

They did a fine job, and we have no complaints.? We didn't pay anything. The refrigerator stopped cooling, and they came in and tore it apart, replaced the part, and it's been working fine ever since.?

Very smoothly. The repairman was competent and efficient. We would use him again.

Prompt, professional and fair price.

They were able to fix my problem each time. Very professional and courteous. Was very happy with the service.

excellent, returned my heat, no problems since

Parts were ordered came in early and the door fixed

Things went well, if not slow. Part needed to be ordered. The wait was a bit longer than expected, but not excessive.

He suggested the least cost way to repair which worked great.

Very clean and professional, needed to order a part for my Kitchenaid Refrigerator, once received installed it has been working great!

They suggested to ship the panel to a company who was able to rebuild it. Mr. Appliance removed the panel for me, provided the packaging for shipping it and reinstalled it when it came back rebuilt. The oven has been running great since then and they saved me a lot of money by not having to buy a new oven/microwave.

This was a service call nearly 3 years ago & haven't had to make a service call again.

No Hassle to do business with and prompt efficient and courteous. Will definitely use again and recommend.

The repair man diagnosed it as a faulty control panel and quoted a price of almost $200 to replace it. I asked why so much and he told me he has to remove the dishwasher to get to the part. It was an old dishwasher so I decided to buy a new one and told him I wasn't going to have it repaired. The real issue came when I went online to check the cost of the control panel and found it cost between $75 to $95 and it was located on the front of the machine and therefore did not require removal of the dishwasher. I decided to replace the control panel myself, but when I did the dishwasher still did not work. So the diagnosis was wrong. When I called Mr. Appliance to discuss the matter they told me that there could have been additional problems beyond the control panel that would have required additional charges. However, they couldn't explain why the service man told me that the dishwasher had to be removed to get to the control panel. I ended up returning the control panel and buying a new dishwasher. Bottom line is the service man lied about the location of the control panel, I believe, to justify the 250% markup on the part. The one positive thing I will say is that after several conversations, the service provider did eventually return the original service charge.

Gentleman was very honest told me the price to fix and agreed with me probably further ahead to get new one.