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Rooter One

Plumbing, Septic Systems, Drain Cleaning,

About us

We're ready to serve you 24/7 from Melbourne to Palm Beach and Okeechobee. We have over 30 years of plumbing experience and we offer many discounts, including senior, military, fire/rescue and law enforcement. We are competitively priced and guarantee our work with an A+ Rating from the Better Business Bureau and are the recipients of the 2019, 2020, AND 2021 Super Service Award from Angie's List. We've been in business since 2004 and we're licensed and insured!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

We're experts in all types of plumbing and septic including new drain fields, drain field repair, septic pump outs, new construction, remodels, gas or electric water heaters, drain cleaning & repairs, new sewer installation, backflow testing & repair, line jetting repair, lift station maintenance, and repiping specialists. We are available 24 hours a day 7 days a week. We are a 2019 & 2020 Angie's List Super Service Provider with an A rating and hold an A+ with the Better Business Bureau.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.747 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-47 of 47 reviews

Tara H.
07/2023
5.0
septic tank
  + -1 more
Great job. Would recommend
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Pam P.
10/2021
5.0
septic tank
  + -1 more
Good job Royce👍
Description of Work: Pump out

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$482

Response from Rooter One
Thank you

Laura T.
09/2021
5.0
septic tank, sewer cleaning, drain cleaning
  + 1 more
Great quick
Description of Work: Septic cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Rooter One
[Member Name Removed], thank you

edward M.
03/2021
4.0
plumbing
  + -1 more
job completed
Description of Work: outside water main leak repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Rooter One
Thank you for the review and for choosing ACS Rooter One. We appreciate your business!

Andrew M.
03/2021
5.0
plumbing
  + -1 more
pressure balance replaced
Description of Work: We had Peter come out to the house. He was very professional al and cut right to the issue and got it fixed quick! He will definitely it let be my first call for any future plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
We rely on customers like you to let us know how we're doing, so thank you for the review and for choosing ACS Rooter One!

Ron R.
07/2020
5.0
plumbing, drain pipe
  + 0 more
Better than anticipated.
Description of Work: I wanted to replace the polybutlylene water lines in my entire house. I used Rooter One due to their experience and reputation. They were on and schedule and with no price adjustments due to local code changes. I would recommend them for any plumbing needs as their entire staff is professional and customer oriented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Rooter One
Thank you for the review! We rely on customers like yourself to let us know how we're doing and we appreciate you taking the time to write and give us an "A" Rating. The team at ACS Rooter One thanks you!

John R.
03/2020
5.0
plumbing, drain cleaning
  + 0 more
Awesome, very professional
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Rooter One
Thank you for the review. We rely on customers like yourself to let us know how we're doing and we are so happy to hear you found our techs to be very professional. The team at Rooter One thanks you for choosing us!

Debra W.
11/2019
5.0
plumbing
  + -1 more
Excellent!!!
Description of Work: Faucet installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Rooter One
The team at Rooter One thanks you for the great review!

Stefani T.
11/2019
5.0
plumbing, septic tank, drain cleaning
  + 1 more
Toby, Chase and Danner were great to have working here. They took the time to explain what would be required and explained what was happening as the job progressed. I was surprised how quickly everything was completed. They even took the time to set up a border so my dogs did not wander off. Stefani
Description of Work: A new septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thank you for taking the time our of your busy schedule to write us a great review! We're so happy that you're satisfied with our services and hope you will think of us in the future if you have any further plumbing needs. Thank you from the staff and management at Rooter One!

Vanise F.
11/2019
5.0
plumbing
  + -1 more
I had talked to about 12 other companies and this guy came out earlier than i expected. It was about 3 hours from the time I called him. Actually quicker than I had thought!
Description of Work: Pumped out septic
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rooter One
Thank you so much for the wonderful review! It's great to hear that after you talked to 12 different companies it was Rooter One who was able to solve your issue quickly. Thank you from our staff and management for choosing us!

Noreen S.
11/2019
5.0
plumbing
  + -1 more
Excellent. When I called Rooter One, I was greeted by a friendly woman who was willing to work with me immediately on my problem. Peter was out to my home within the hour. He provided me with details of what he needed to do to solve the problem. He quickly provided the service, and since I was not home at the time, he called me back to confirm what he did .He also reviewed the area to see if there were any leaks. He was very pleasant and did a good job. Will clearly hire in the future for any services that I need. Thank you!
Description of Work: Toilet stopped up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Rooter One
Thanks so much for the great review! We are grateful for customers such as yourself and it's good to know that we met your expectations. We look forward to serving you again in the future. Thank you from the staff and management of Rooter One.

sabrina A.
10/2019
5.0
plumbing, septic tank
  + 0 more
well, this was a rather ****** [pun intended] situation .. my fiance myself & our 2 kids moved into our new home last month and within 2 days of being there all of the sewage was backing up so I called RooterOne and they were so reassuring & nice came out that day and fixed ALL of my issues !
Description of Work: backed up toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thanks so much for taking the time out of your busy schedule to write us such a great review! We are grateful for customers such as yourself and it's good to know that we met your expectations. Thank you from the staff and management of Rooter One.

Ann D.
10/2019
5.0
plumbing, septic tank, wells
  + 1 more
I've used their service three times. The service they provide can't be beat. The first time I used them was after hurricane Irma when my pump head (I think that's what it was called) stopped working and the house started to flood. The septic water was not being sucked out the septic tank into the drain field causing sewage/water to build up and back up into our house. They came out the same day and figured out the problem and since the part I needed would not be available until the next day (Saturday) they pumped out the the septic tank given us the ability to use our water without it flooding for the night since by pumping out the septic tank it would have more space available to store waste. The next day they came out and installed a new pump. Everything worked perfectly thereafter. The second time they came out was because our water was backing up again which was about a year later. We were concerned since we just had the pump fixed. They came out the same day to access the problem; come to find out the switch to the pump had been accidently knocked into the off possition - probably by the lawn guys we hired. So he flipped back the switch and it started pumping and everything was well. We did feel a little silly. But everytime they respond to our calls we learn something new about having a septic tank. (By the way we are first time home buyers.) The next time they came out we had another leak which we later found out had nothing to do with the septic tank and the plumber who came out quickly isolated the problem. This time it was due to a leak in our shower from someone who had recently remolded our bathroom. They didn't even charge us the third time because they never had to dig which was a relief! So this time we got insurance involved and got our bathroom repaired, we needed a new shower pan liner, and now we are hopefully done with leaks. Ooh the joys of buying a new/old house. I am very grateful for Rooter One they are the best!!! I will always hire them for my plumbing needs and septic pump out. Love Love ❤️ their team.
Description of Work: New pump and pump out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Rooter One
Thank you for taking the time to write such a glowing review! We're so grateful to have loyal customers like you who count on us again and again to solve whatever issues may arise and we're thrilled that you were equally happy with our services each time we came to your home. Thank you again from the staff and management of Rooter One!

Deedee W.
08/2019
5.0
septic tank
  + -1 more
It was very good. They were very courteous.
Description of Work: Repaired the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Rooter One
Thank you for your review, [Member Name Removed]! We pride ourselves in having technicians that are kind and courteous!

madonna L.
02/2016
5.0
plumbing, home remodeling, sewer cleaning
  + 1 more
He was friendly, sympathetic and very helpful. He left the bathrooms as clean as he found them. He also gave us a mini lesson on how to use the main cleanout should it ever happen again.
Description of Work: Main drain plugged on a Saturday night and again on the following Sunday. 2 different problems but the plumber came out right away and fixed it within 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Rooter One
Thank you Ms. {Member's name removed} for your great review of our company and our technician. We are grateful for our customers and it's good to know that we met your expectations. Thank you from the staff and management of Rooter One.

Silvi J.
04/2014
1.0
plumbing
  + -1 more
When they came to my property they destroyed my plants. They tried to start working before they had acquired the proper permits. They have several violations with the Department of Health. It took them 6 months to complete the work.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Rooter One
We want every customer to be happy. Unfortunately, none of the expert work we completed nor our efforts to address this customer's concerns were satisfactory. All of our other Angie's List reviews are "A's" and we have an "A+" rating with the Better Business Bureau. At Rooter One, we pride ourselves on our work ethic and have many satisfied customers to show for it.

Daniel R.
04/2014
5.0
plumbing
  + -1 more
These guys were very professional, and thorough; they really knew what they were doing. They did a great job while respecting our property. They had great manners! I would definitely use them again.
Description of Work: Unclogged shower drain after checking main sewer line. Had to climb on roof and clean out vent pipe that led to master bathroom and had to clear clog in shower drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Rooter One
(member name removed), thank you for letting us know that we are not only doing a great job, but that our employees are also some of the best in the business. Without good employees a business cannot survive! Thank you for your business and for taking time out of your busy schedule to let us know how we are doing. At Rooter One, the satisfaction of our customers is our number one priority!

Ronald Z.
03/2014
5.0
drain cleaning
  + -1 more
As we were a call in took about 2 hours to get here. Chase did his job and was pleasant. Cleaned up afterwards.
Description of Work: Snake out clog in line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rooter One
Thank you for taking the time out of your busy schedule to give us a review. We are so happy that you were satisfied with our services and hope you will call on us again.

Dave M.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
These guys were great professional and punctual and most of all did what they said period.
Description of Work: Septic drain and lift gate repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Response from Rooter One
Thank you for taking the time out of your busy schedule to give us such a stellar review. At Rooter One, the satisfaction of our customers is our number one priority and we hope you will call on us again if you ever need plumbing or septic services.

Susan F.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Sunday night dinner time holiday weekend, toilet stuffed up, I try to fix it, break it. Called another plumber which we used and got voicemail called RooterOne and was told Chase would be there in 1/2 hour. He was on time replaced the toilet innerds and was done in less than one hour. Highly recommend them
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rooter One
Thank you for taking the time out of your busy schedule to give us another "A" rating. At Rooter One, the satisfaction of our customers is our number one priority. Please call upon us again if you ever need plumbing or septic services.

Candy L.
03/2013
5.0
plumbing
  + -1 more
We found ourselves with 5 out of town guests and a backed up toilet. I went to our neighbors to get name of plumber. Called Rooter One explained our situation and they had someone to our house within 1/2 hour. The gentleman was very nice and professional. I would use this company again in the future
Description of Work: Unclogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Rooter One
Thank you for taking the time out of your busy schedule to give us such a fantastic review. The satisfaction of our customers is our number one priority and we hope you will call on Rooter One again if you ever need plumbing or septic services.

Diane B.
08/2012
5.0
plumbing
  + -1 more
My kitchen faucet was falling apart and the pipes were leaking under the sink. I called ACS and they quickly sent someone over to my house. When the guy arrived, he was polite, neat, efficient, and professional. He didn't waste any time and quickly installed the new pipes and new faucet.
Description of Work: Installation of New Faucet and New pipes under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Rooter One
Thank you for taking the time out of your busy schedule to give us a review. We are so happy that you were satisfied with our services and hope you will call on Rooter One again if you ever need plumbing or septic service in the future.
    • 1
    • 2(current)

Contact information

1742 SE Lorraine St, Port Saint Lucie, FL 34952

http://www.rooterone.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428754
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Septic Systems,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Heaters,
Water Filtration and Softening

FAQ

Rooter One is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rooter One accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rooter One offers free project estimates.
No, Rooter One does not offer eco-friendly accreditations.
Yes, Rooter One offers a 10% senior discount.
Yes, Rooter One offers emergency services.
Yes, Rooter One offers warranties.
Rooter One offers the following services: We're experts in all types of plumbing and septic including new drain fields, drain field repair, septic pump outs, new construction, remodels, gas or electric water heaters, drain cleaning & repairs, new sewer installation, backflow testing & repair, line jetting repair, lift station maintenance, and repiping specialists. We are available 24 hours a day 7 days a week. We are a 2019 & 2020 Angie's List Super Service Provider with an A rating and hold an A+ with the Better Business Bureau.

Contact information

1742 SE Lorraine St, Port Saint Lucie, FL 34952

http://www.rooterone.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day