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Rooter One

Plumbing, Septic Systems, Drain Cleaning,

About us

We're ready to serve you 24/7 from Melbourne to Palm Beach and Okeechobee. We have over 30 years of plumbing experience and we offer many discounts, including senior, military, fire/rescue and law enforcement. We are competitively priced and guarantee our work with an A+ Rating from the Better Business Bureau and are the recipients of the 2019, 2020, AND 2021 Super Service Award from Angie's List. We've been in business since 2004 and we're licensed and insured!

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

We're experts in all types of plumbing and septic including new drain fields, drain field repair, septic pump outs, new construction, remodels, gas or electric water heaters, drain cleaning & repairs, new sewer installation, backflow testing & repair, line jetting repair, lift station maintenance, and repiping specialists. We are available 24 hours a day 7 days a week. We are a 2019 & 2020 Angie's List Super Service Provider with an A rating and hold an A+ with the Better Business Bureau.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.747 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 47 reviews

Pamela G.
10/2023
5.0
septic tank
  + -1 more
The tech went above and beyond and arrived within 20 min. All other companies I called had no immediate appts. Thank you Rooter one for your assistance in this matter.
Description of Work: Septic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jim R.
07/2023
5.0
plumbing
  + -1 more
Stellar work by a stellar service providers.
Description of Work: Tub valve Repair pipe and install provided tub spout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Carolyn R.
03/2023
5.0
drain cleaning
  + -1 more
Peter Santiago was very courteous and very knowledgeable and he is very professional, he helped me clearing my drain pipe, and I will recommend him to anyone.
Description of Work: Drain Clogged
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rooter One
Thank you, Miss [Member Name Removed]

Sue F.
02/2022
5.0
septic tank
  + -1 more
Perfect! Royce and Fabian came to my rescue the same day I called. They were so nice! They did the job quick and clean!
Description of Work: septic tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thank you

Lanell W.
10/2021
5.0
plumbing
  + -1 more
Toby came late on Thursday to repair a toilet that had given me problems for years. It appeared it was only a flapper problem that anyone could fix, but nothing worked permanently. Toby explained and showed how the toilet was defective. We scheduled the replacement for the next day, sometime after noon. I was called as soon as he was on his way, and he got the job done in a much shorter time than I expected. Toby was friendly, professional and skilled. I would recommend him or have him return for another job. I am very happy with my replacement toilet as well as Toby's excellent service!
Description of Work: Toilet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from Rooter One
Thank you, Mrs. [Member Name Removed]

Lasharn P.
09/2021
5.0
plumbing, septic tank, drain pipe
  + 1 more
This is my go to company, Roy is awesome he is very professional and explains everything that is happening,and happy to answer all of my questions. This is my second time using Rooter One and I will not go with anyone else for my plumbing and septic needs. You won’t regret choosing Rooter One!
Description of Work: Septic was not draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thank you

sue A.
08/2021
5.0
plumbing, water heater repair
  + 0 more
Aaron did a good job very courteous and would hire again.
Description of Work: fix leaky pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359.14

Response from Rooter One
Thank you

Frances R.
06/2021
5.0
plumbing
  + -1 more
Mr. Rhodes wore a mask and was professional and knowledgeable. He gave me options for repairs and promptly proceeded without judgement, regarding my needing the least expensive repair. He also found the source of a slight sewage odor and capped off the drain pipe by the washer water valves, without additional charge. I would recommend Mr. Rhodes to anyone.
Description of Work: Find and fix toilet leak.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlos L.
06/2021
5.0
plumbing
  + -1 more
Lawrence Rhodes did an outstanding job. He was on time and the work was done quickly with quality. Thank you
Description of Work: Plumbing services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$382

Shawn O.
04/2021
5.0
plumbing, septic tank
  + 0 more
Royce was great. answered all questions problem solved gonna be able to sleep good tonight
Description of Work: Septic tank pumped issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Don S.
09/2020
5.0
drain pipe
  + -1 more
Both Pete and Lawrence were seasoned professionals and work professionally. I am very pleased. As a specifications engineer, I know quality, workmanship, and pride in a job well done... these guys are the ones I will call again.
Description of Work: Replace kitchen faucet and valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Rooter One
Thank you for the review! We rely on customers like you to let us know how we're doing and are very happy to hear both Pete and Lawrence did a professional job for you. The entire team at ACS Rooter One thanks you for choosing us!

James D.
08/2020
5.0
drain cleaning
  + -1 more
Dwayne came and first tried to snake blockage which was more than 150 feet down line, when that didn't work he fired up the jet hose and got the job done. Excellent focus, understood the problem and did not give up until they fixed it. Highly recommended.
Description of Work: Needed to clear exterior drain pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Rooter One
Thank you for the review! We're so happy to hear that our technician Dwayne got the job done to your satisfaction and that you would highly recommend us. The team at ACS Rooter One thanks you!

C J S.
08/2020
5.0
septic tank, drain pipe
  + 0 more
Peter arrived as the point man and scoped out the job. His pump truck arrived and immediately got to work. The tank was very full so it took some time to remove the waste but the job got done. Peter did a great job and I recommend him and his company for their professionalism and thoroughness.
Description of Work: Pump out septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Rooter One
Thank you for the wonderful review! We're so happy to hear that our technician Peter did a great job and that you would recommend him and our company. The team at ACS Rooter One thanks you for choosing us!

Pam L.
07/2020
5.0
septic tank
  + -1 more
Excellently. Lawrence was wonderful. Very informative, courteous, and the work was done efficiently. Very pleased.
Description of Work: Septic pump out
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rooter One
Thank you for the review! We're so happy to hear that you found our technician Lawrence to be informative, courteous and efficient. The team at ACS Rooter One thanks you for choosing us!

Barbara L.
04/2020
5.0
plumbing, drain cleaning
  + 0 more
I selected a professional from Angie's List after I read the reviews of other customers and Rooter One was the company that I chose because of the reviews given by customers which was very good. I called Rooter One left my information to be contacted and I received a telephone call from Ms. Paige who was very pleasant and a professional she scheduled me an appointment that was convenient for me. I would like to thank her for her kind attitude. Mr. Peter Santiago the plumbing technician came to my home and he introduced himself to me and he was a professional very polite. Mr. Santiago ask me to explain in more detailed what my family was experienced with the plumbing problems and I informed him that the toilets, tub, and shower water and sewage was coming up through the areas. Mr. Santiago explained to me in detail what may be causing the problems with backup in the toilets, tub, and shower. I was a little frustrated because of the situation at my home he made me feel comfortable and assured me that he will take care of the issues. Mr. Santiago provided me the estimate to complete the job he ask me would I like him to perform the task of making a evaluation on the sinks, tub, shower, and toilets with in the 🏡 home he check the water levels, and flow everything on home was not working properly so he proceeded outside and he checked the lines opened the main water sources removed the caps and the water was over flowing he explained to me that he would like to clear the lines and give me the price to complete the jobs i agreed with the price which I felt was reasonable for the job. He completed the job and he informed me that the main lines was full of toilet paper a lot of paper. Mr Santiago did an excellent job and resolve the problems at my home I can sleep tonight because the problems has been fix. Mr. Peter Santiago did an excellent job he was a professional the entire time, very courteous, with a warm 😃 smile. I watched him for a short time as he was completing the job he didn't say anything just 😃 smile and continued working. I saw this as a technician that is confident in what he's doing and not concerned if I was observing his work. I will use this company in the future for all my plumbing needs because of Mr Santiago he is definitely an access to this company and I will request him to return to my 🏡 home when or if I need assistance in the future. I was pleased with his work and Mr. Santiago thank you for taking cate of mu plumbing needs and I know that the next customers that you render services to in the future they will definitely be pleased as I was.
Description of Work: I needed my main lines cleared of toilet paper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thank you for the wonderful review! We are so happy to hear that Peter did an excellent job for you and was also smiling and courteous as well as Paige :-) We greatly value your input and are excited to hear that you'll be using us in the future. Thank you from the entire ACS Rooter One team!

Travis H.
04/2020
1.0
plumbing, septic tank
  + 0 more
STAY AWAY FROM THIS COMPANY!!!! This company is about as untrustworthy and dishonest as it comes. I don't know how you have a five star rating unless they have had office and family fill out their reviews. They were paid to clear a line that is clogged ($290) and days later it's clogged again and backed up. My teneants have not been flushing toilet paper for the last 5 days since the work was done, but instead putting it in the trash. They were also paid to empty the tank up to 1000 gallons which ours is 750 gallons and it was half way emptied as per a second company we had come out after them. They tried to supply pictures saying later it was cleaned, but that was after they have been back out to finish the job. They said they were going to go back out tho flush the line properly this time, but are now claiming they are not going out and doing any more business during the corona virus, so they are sorry. I will make sure the state of Florida follows up on when I file the complaint against their license. They shouldn't be in business. If you have problems also you need to contact the sate of florida and file a complaint also.
Description of Work: Clear plumbing lines and empty septic tank

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$620

Debbie D.
04/2020
5.0
plumbing
  + -1 more
I sent you guys an email and got no response. He quoted me a price when he first got there which was fine. He had to go buy two parts at Home Depot which for less than $35 and when he finish the job all of a sudden the price doubled Paige in the office said she will get with the technician and ask him about it she never did call back I called her like three times
Description of Work: Install a wax ring and flange in bathroom

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$481.15

Response from Rooter One
Thank you for giving us an "A" rating and review! Having customers like you reminds us how lucky we are to remain in business during these difficult times. The team at ACS Rooter One thanks you for placing your trust in us!

Michael H.
02/2020
5.0
plumbing
  + -1 more
repair leaking washing machine valves
Description of Work: I called on a Sunday afternoon and got Laurence, the on call technician. He provided an estimate based on my description of the issue. He was here very quickly and did an excellent job. He was very professional and the price was in line with the estimate. I would recommend Rooter One to anyone who needs plumbing service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rooter One
Thank you so much for the review. We are so happy to hear that Lawrence did an excellent job for you and was very professional. We greatly value your input. Thank you for the review from the entire Rooter One team!

darlene B.
01/2020
3.0
septic tank
  + -1 more
Septic tank was pumped out. Price was ridiculous. Would not use again.
Description of Work: Septic tank pumped out.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


David N.
01/2020
5.0
plumbing
  + -1 more
I had Rooter One install my new kitchen faucet. After about 3 weeks I noticed a very slight leak. I called Rooter One on New Years Day and Lawrence came out the very next day. Lawrence found the cause of the leak and he fixed it. The leak was caused by the faucet mounting being smaller than the original.
Description of Work: Repair leak from new installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thank you for taking the time to write us a review. We count on customers like you to let us know how we're doing and we're happy to hear that you had a good experience. The team at Rooter One thanks you for your the opportunity to serve you.

Sheila P.
01/2020
5.0
plumbing
  + -1 more
Excellent, Toby could not have been more thorough, or professional in the suggestions he offered and the work he and his co-hart performed. Even though they were not the least expensive their workmanship was worth every penny. I would recommend Rooter One and Toby to anyone with a large or small job.
Description of Work: Replacing old gate valves (6) with new ball valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rooter One
Thank you for the great review! We're so happy to hear you had such a great experience with Toby and his crew. The Rooter One team thanks you and we look forward to serving you in the future.

Theresa S.
12/2019
3.0
septic tank
  + -1 more
The price for their services pumping my septic tank was extremely over priced the average was $265. I paid Meeks Plumbing $260.00 and they did a awesome job and educated me on my septic system. Rooter One quoted me$375 for the first 1000 pounds that was a rip-off
Description of Work: septic
Rating CategoryRating out of 5

Sheila P.
12/2019
5.0
plumbing
  + -1 more
Excellent, Toby provided constructive suggestions for the plumbing work to be performed, and did a super job! While his price was not the least expensive it was competitive. He ensured there were no leak before he left and even our maintenance men commented that his work "was first class". We were so impressed we are looking at having Toby do some smaller plumbing work in the individual units. We would recommend Toby and Rooter One to anyone no matter a big or small job.
Description of Work: Replacing old gate valves with new ball valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from Rooter One
Thank you for taking the time to write us such a stellar review! We greatly value your input and are so happy to hear you had such a great experience with Toby and his crew. The team at Rooter One thanks you and we look forward to serving you in the future.

Angela L.
12/2019
5.0
plumbing, septic tank
  + 0 more
It went well. Lawrence and Jason were very professional.
Description of Work: Septic pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

Response from Rooter One
Thank you for the review. We're glad to hear that you had a good experience with Lawrence and Jason. The team at Rooter One thanks you for your business!

David N.
12/2019
5.0
plumbing
  + -1 more
Peter did an excellent job replacing my kitchen faucet and then he replaced the cold water shut off valve that was leaking. I am very happy with the results.
Description of Work: Replaced Kitchen Faucet and one water shut off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Rooter One
Thank you the great review! Your business means a lot to us and we're so happy to hear that you had an excellent experience with our tech, Peter. The management and staff of Rooter One thanks you!
    • 1(current)
    • 2

Contact information

1742 SE Lorraine St, Port Saint Lucie, FL 34952

http://www.rooterone.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1428754
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Septic Systems,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Heaters,
Water Filtration and Softening

FAQ

Rooter One is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Rooter One accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rooter One offers free project estimates.
No, Rooter One does not offer eco-friendly accreditations.
Yes, Rooter One offers a 10% senior discount.
Yes, Rooter One offers emergency services.
Yes, Rooter One offers warranties.
Rooter One offers the following services: We're experts in all types of plumbing and septic including new drain fields, drain field repair, septic pump outs, new construction, remodels, gas or electric water heaters, drain cleaning & repairs, new sewer installation, backflow testing & repair, line jetting repair, lift station maintenance, and repiping specialists. We are available 24 hours a day 7 days a week. We are a 2019 & 2020 Angie's List Super Service Provider with an A rating and hold an A+ with the Better Business Bureau.

Contact information

1742 SE Lorraine St, Port Saint Lucie, FL 34952

http://www.rooterone.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day