Master Touch Pool Services Inc

Pool and Spa Service, Pavers and Hardscaping

About us

Affordable Weekly Swimming Pool Service Done By An Expert. We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair; pool openings & closings; weekly pool service. Our goal is to provide high-quality services to anyone who needs an enjoyable pool service at a reasonable price. We have many Services to best fit your budget. We are committed to delivering Quality, Care, and Consideration with Every Service. You will get a Free Water Analysis To your Swimming Pool and a Free estimate. That's how simple it is to get your swimming pool cleaned and maintained by a Professional. Simply Call our Direct Line at (561) 674-6909 www.mastertouchpools.com

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair, weekly pool service.

Services we don't offer

Vinyl Liner Pools

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-159 of 159 reviews

Beth J.
07/2015
5.0
pool cleaners
  + -1 more
Very responsive, great deal and very pleasant to work with.
Description of Work: Repaired salt chlorinator. Cleaned up pool which was in bad shape. Monthly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Catherine G.
07/2015
5.0
pool cleaners
  + -1 more
Nilson of Master Touch called me and was out to do the initial shock treatments within 24 hours of my Angie's List request to him and has continued to keep my pool in great shape. I am thrilled with his professional response and ability to meet all my backyard pool needs. Currently we are planning my next project, refinishing the pool and expanding the pool deck. I highly recommend Master Touch!
Description of Work: I am new to Florida and new to a backyard pool! Nilson responded to my request for an initial pool shock and care and is now doing the routine maintenance of the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jason S.
07/2015
5.0
pool cleaners
  + -1 more
They do a very good job, and come every Thursday, as promised.
Description of Work: Weekly pool service for larger than average pool, thus the price discrepancy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Melissa C.
06/2015
5.0
pool cleaners
  + -1 more
It went better than I could have hoped for.
Description of Work: Nilson from Master Touch came to my house on Monday and had my baby gate around the pool in by Tuesday. He was very professional , curtious and very fair with his pricing. His installer was equally so and the fencing looks amazing. I can not say enough of how great their service was and is recommend them to all. Good job Master Touch. They do other services as well and I will most certainly use them in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Timothy I.
05/2015
5.0
pool cleaners
  + -1 more
Nilsen was very professional and the service was excellent. This company is also doing some pool repairs and renovations for me as the work is that good.
Description of Work: Initial cleaning of the pool and continued on going monthly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Steven M.
04/2015
5.0
pool cleaners
  + -1 more
did a good job and was helpful with how to maintain unit.
Description of Work: Replace pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patrick K.
04/2015
5.0
pool cleaners
  + -1 more
It went well. We pay a monthly fee of $80 per month.
Description of Work: We use Mastertouch Pool Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Adam B.
04/2015
5.0
pool cleaners
  + -1 more
They are prompt and on time. They keep our pool extremely clean and we will continue to use this provider in the future.
Description of Work: They clean and serious our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Master Touch Pool Services Inc
Thank you so much .. We love doing business with you

JAMES A.
04/2015
5.0
pool cleaners
  + -1 more
We first moved into our home 10/2013. I was using the previous owner's pool company, and as the weeks grew to months the service steadily declined. I searched for a replacement pool service company on Angie's List and decided to purchase the 3 months for 189.00 for Master Touch Pool Services. Nilson personally made the initial visit, and cleaned the pool before he left. He was very professional, informative, and service oriented. Master Touch Pool Services is far more than a pool cleaning company for they also provide part replacement, fountain installation, and additional pool customization. Nilson's passion for his profession was expressed with every word and future contact. I would highly recommend Master Touch Pool Services for any of your future pool needs.
Description of Work: Nilson and his team provided weekly maintenance and pool parts replacement for our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Master Touch Pool Services Inc
thank you so much.. it was a pleasure working with you

Meryl K.
04/2015
5.0
pool cleaners
  + -1 more
Nilson Silva and his team are devoted and very professional people. It was a pleasure to work with them.
Description of Work: Maintained pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BRIAN G.
02/2015
5.0
pool cleaners
  + -1 more
They were very professional. They referred me to someone who could do the work.
Description of Work: I purchased a deal for $69 per month for 3 months of swimming pool service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paola S.
02/2015
5.0
pool cleaners
  + -1 more
The individual I spoke with was very courteous, despite not being able to perform the service because it was outside his service area. In fact, he suggested a different company to me which I ended up hiring.
Description of Work: I was trying to find someone to clean a pool pump to help it function properly.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol B.
01/2015
5.0
pool cleaners
  + -1 more
After purchasing this home, I needed to get the pool back to a normal condition as it had been neglected for quite some time. I contacted Master Touch Pools after seeing them on Angie's List. Nilson got back to me right away and we agreed on a date to meet for an evaluation. He was very thorough and had suggestions on how to achieve what I needed, but was not pushy on anything and actually suggested certain things in order to keep the overall price down, as opposed to just trying to make extra money off of me. We ended up deciding to change my pool filter (as it was original with the house; 30 years old), and Nilson came back out and "shocked" the pool. Within days the pool came back to life, and now it is completely transformed and looking more like it should. Everything works, and I will keep Nilson on as my normal pool maintenance person. Competitive rates and professionalism, that's why I like Nilson and Master Touch Pools!
Description of Work: Replaced old, broken pool filter with new model...shocked and restored pool back to normal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Matt N.
01/2015
5.0
pool cleaners
  + -1 more
Nilson did an amazing job on resurfacing the pool on a home for my family. I am out of state and we did everything remotely and the work was perfect. He took an ugly pool and made it new again. He continues to service the pool and keep it looking great while we are selling the home. He also fixed the pavers and pressure cleaned and did exactly what he quoted. His price was fair and there were no surprises. He is an ambitious and hungry businessman that aims to please and is very skilled at what he does. Florida is known for less than professional contractors and Nilson is a breathe of fresh air. I would hire him again and recommend him to others.
Description of Work: Refinished pool, re-set pavers, cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Michaela S.
12/2014
5.0
pool cleaners
  + -1 more
Bought a special package for three months and kept the pool service since then. They come every week and our pool is nice an clean.
Description of Work: Provides regular pool service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Randy L.
12/2014
3.0
pool cleaners
  + -1 more
I had some black algae. Nilson Silva came out and did an Acid Wash, He also filled two holes in pool. He did a decent job. Today I saw a deal on Amazon Local for pool service by Master Touch (Nilson Silva) for $29 for one month. The Amazon-Local ad does not say new customers only and there are no restrictions. I called him anyway to make sure he would do the service. He told me not unless I stayed with him for a year. A one shot deal would be $75. I know these deals are a way to acquire new customers, but given the fact that I paid him a signficant amount of money for past work, you would think he would value a past customer and I certainly was not going to guarantee a him business for a year. So my overall grade is for the work I had done but also for his response to my new request today. I would not recomend this company especially when you will not provide service at the discount advertised unless the customer commits to a year of service.
Description of Work: Acid Wash/ removal of black algae.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$600

Diana G.
10/2014
5.0
pool cleaners
  + -1 more
They come during the day to check on it while I'm at work, so I never feel bothered.
Description of Work: My pool runs on autopilot. With the constant rain, my pool chemicals go out of balance quickly, but since I'm away for work frequently, it was frustrating keeping it in check. I'm happy to say, Master Touch Pools keeps it running smoothly without me having to do anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Alexis D.
10/2014
5.0
pool cleaners
  + -1 more
it is pool service, not much can go wrong.
Description of Work: Am happy with services rendered by associate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michael P.
10/2014
5.0
pool cleaners
  + -1 more
They responded immediately that they don’t service our area.
Description of Work: I purchased a big deal with this company.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Michael R.
10/2014
5.0
pool cleaners
  + -1 more
I spoke to Nilson about my job and he was nice, professional and very accommodating. It was obvious he wanted to make me happy. He called me back quickly to schedule my job and was very happy to help me. His philosophy of pleasing the customer is definitely obvious in the way he handles his business. This philosophy is carried through to his employees. Sal came to our house to do the job and he was also great. He called before he came and he was on time. He was fast, clean, efficient and honest. I was very impressed with this company and would use them again in a heartbeat. I would highly recommend them!
Description of Work: Installed pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David B.
10/2014
5.0
pool cleaners
  + -1 more
Contacted Master Touch Pool Services, Inc. to schedule an appointment to review & price replacing existing 8+ year old pool finish. Nilson Silva made appointment time and was promptly there as scheduled. We discussed work to be performed and was provided with options to enhance the pools finish color & type of glass step tile that we elected to have installed. After waiting a week for bad weather to pass, Master Touch Pool Services, Inc. began work and completed scope within the following week. Everything went well as discussed. All questions were responded to in a positive manner, and they pleasantly encouraged ourselves to call with anything we need concerning the work installed.
Description of Work: Removed old diamond brite surface, repair water jet fittings, acid washed & neutralized surface. Applied new Diamond Brite finish, installed new glass tile on existing pool steps, treated incoming new water during refill, checked on progress of water fill, and provided instructions on chemical treatment & maintenance during break-in period.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,213.5

Macuqui R.
10/2014
4.0
pool cleaners
  + -1 more
The representative was punctual and very professional. He turned the estimate around very quickly. However, upon further investigation, we realized the estimate was incomplete and the $8200 he was charging would not have resolved the pool issues. What was interesting is that he never pointed it out and had we moved forward with this vendor our pool would not have functioned as desired. My brother and I also found the Master Touch representative a little pushy. He called and emailed several times to pressure us to move forward with the service which I did not appreciate.
Description of Work: Master Touch provided us with an estimate for installing a salt water system, pump, heater, and filter in the pool. They also provide maintenance services but we opted to go with another vendor.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Marlene F.
09/2014
5.0
pool cleaners
  + -1 more
The pool looks much better now, and we are looking forward to keeping them as our pool service company.
Description of Work: I bought a 3 month pool cleaning service and it took a while to get in contact with them, but they were very responsive once we made contact successfully. The pool was in pretty bad shape so they treated it for phosphate and swept it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$189

Leonard K.
09/2014
5.0
pool cleaners
  + -1 more
The pool looks fantastic! Master Touch Pools did an outstanding job with repairs and the pool is sparkling. I would definitely recommend them.
Description of Work: We had the skimmer replaced ($900) and the DE filer replaced with a cartridge filter ($550). We also have Mast Touch Pools providing weekly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Alisa G.
08/2014
5.0
pool cleaners
  + -1 more
I called them to let them know that I purchased the deal due to my pump system not functioning correctly. They returned my call in approximately 30 minutes and apologize and inform me they would not be able to service my area. They were very polite and even offered to find someone else for me.
Description of Work: I purchased a Big Deal for a $49 Pool or Spa Service Call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

11860 Wiles Rd, Pompano Beach, FL 33076

http://www.mastertouchpools.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
RP252555551
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pavers and Hardscaping

FAQ

Master Touch Pool Services Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Master Touch Pool Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Master Touch Pool Services Inc does not offer free project estimates.
Yes, Master Touch Pool Services Inc offers eco-friendly accreditations.
No, Master Touch Pool Services Inc does not offer a senior discount.
Yes, Master Touch Pool Services Inc offers emergency services.
Yes, Master Touch Pool Services Inc offers warranties.
Master Touch Pool Services Inc offers the following services: We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair, weekly pool service.
Vinyl Liner Pools

Contact information

11860 Wiles Rd, Pompano Beach, FL 33076

http://www.mastertouchpools.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM