Master Touch Pool Services Inc

Pool and Spa Service, Pavers and Hardscaping

About us

Affordable Weekly Swimming Pool Service Done By An Expert. We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair; pool openings & closings; weekly pool service. Our goal is to provide high-quality services to anyone who needs an enjoyable pool service at a reasonable price. We have many Services to best fit your budget. We are committed to delivering Quality, Care, and Consideration with Every Service. You will get a Free Water Analysis To your Swimming Pool and a Free estimate. That's how simple it is to get your swimming pool cleaned and maintained by a Professional. Simply Call our Direct Line at (561) 674-6909 www.mastertouchpools.com

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair, weekly pool service.

Services we don't offer

Vinyl Liner Pools

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 159 reviews

Jeff K.
01/2024
5.0
pool cleaners
  + -1 more
This is an amazing company. Everything that we discussed and agreed to in the beginning was accomplished beautifully. This company went beyond our expectations and delivered to us a redesigned pool and deck that is the envy of our neighbors.
Description of Work: We live on a canal that leads to the intracoastal waterway. Our backyard was caving in and our pool was leaking badly. They transformed our backyard disaster into a backyard and deck to be proud of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
01/2024
5.0
pool cleaners
  + -1 more
Very professional, top notch firm. From design to completion, extremely satisfied with the quality and speed of work. Company worked every day on the project, no disappearing for days or weeks like many pool contractors do. Wish I had found this company when I built the pool at my last house. You won’t go wrong with Mastertouch, I interviewed four contractors before choosing them and I’m really glad I did.
Description of Work: Complete pool remodel and changeout of all equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Jason B.
11/2021
5.0
pool cleaners
  + -1 more
Once again, Nilson and his team come through with that truly "Master Touch." I have been using Master Touch for my pool at my house in Pompano Beach for 5 years now. They have done a lot of work..... new diamond brite resurfacing, LED pool light, regular pool service and maintenance, and now just recently a very complex project which involved upgrading my pool heater to WiFi control. It took some time to get the parts from AquaCal, and then they had to call in a specialist for the install because it involved changing out the pool heater main board, but Master Touch was able to get it installed working perfectly. And now I can control my pool heater with an app on my phone which is very slick and convenient. Always very professional and great to work with them. Also nice that Nilson gives you his personal cell phone number and you can call him anytime. How many other pool companies do that? A+++
Description of Work: Install pool heater WiFi control module

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Bruno D.
08/2020
5.0
hardscaping
  + -1 more
All the work was done in a professional quality controlled way by very professional friendly personnel.
Description of Work: Pool resurfacing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine S.
07/2020
5.0
hardscaping
  + -1 more
My pool is my "Happy Place" and l couldn't be happier😊 The Fire Up took 30 days and every other day a Pool Tech. would come and make sure chemicals were perfect. What an awesome group of professionals. And a shout out to Tai in the office. I spoke with her a lot and she kept me posted. Thank you Master Touch Pools, you really do have The Master Touch✨
Description of Work: Almost everything. Sean did the clean up. He went above and beyond. Rob was next with the leak detection. After he pinpointed the problems he explained everything to me and answered all my questions. He did skimmer basket area leak. Chiago did the pipes by the pump and extra. What great guys. Needed pool resurfaced. The next group of guys came in and got everything ready for them to do the Sky Blue Stucco. Then the " Fire Up " Also added a hand railing on steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Delsie P.
10/2019
5.0
pool cleaners
  + -1 more
This company is very professional and runs like clockwork. Each crew has a specialty in the pool renovation process, and the project progresses through each stage. The only problem is when a hurricane comes in the middle of your project! After that delay, the supplier of the pavers got behind in delivery... But when it was all finally done, it was absolutely beautiful. I've never seen my pool look look like a luxury retreat before! I never enjoyed it before because it was old-fashioned and worn. Now it is bright, modern and inviting. At the end I added a new underwater light that changes colors --- outstanding! I highly recommend this company. Their estimate was reasonable, and the add-ons that I wanted were certainly affordable. Every night I go out on the patio and just look at it...
Description of Work: Complete remodel of old pool and new pavers installed on pool deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jason B.
07/2019
5.0
pool cleaners
  + -1 more
Another A+++ review. Had a problem with my LED pool light and Nilson and his team replaced the board and fixed it ASAP. I only call Master Touch for any pool equipment issues and no one else.
Description of Work: Fix LED pool light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted C.
06/2019
5.0
pool cleaners
  + -1 more
This isn't hard, folks -- you need someone to take care of your pool, so hire Master Touch because they are the best. They do the work on time, always let me know in advance if additional services are needed, bill properly, and charge fairly. No brainer.
Description of Work: Pool cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave Z.
02/2019
5.0
pool cleaners
  + -1 more
Nilson & Master Touch are truly outstanding in all aspects. My family and I are very appreciative for everything that they have done for us and our pool finally looks beautiful after 7 years. I would never hire anyone else again.
Description of Work: Drain pool, chlorine scrub and fill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deusmar D.
01/2019
5.0
pool cleaners
  + -1 more
The remodel went great! Our pool looks fantastic!
Description of Work: Pool remodel

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Ruben N.
12/2018
1.0
pool cleaners
  + -1 more
I can't comment on the quality, professionalism or hire them again, the reviews suggest they are very good. However in my case, they contacted me and stated they will be in touch, I provided the address and my contact information, but i am still waiting for them to show up or the quote. My assumption is that they are not interested.
Description of Work: I want pool remodel

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Master Touch Pool Services Inc
Hello [Member Name Removed] Im sorry about your experience with our company but we cant find any record of a phone call or text message. I feel horrible that you had such a bad experience trying to get someone out there and couldnt. i would love to just offer you 3 months of free pool service to make sure you change your mind about our company. Once again i have no records of your phone call text or email. can you please call me on my cell ? 5614050465 i want to address this issue that you had.

Karen J.
10/2018
5.0
pool cleaners
  + -1 more
They did a fantastic job refinishing the pool - on time and on budget, with no surprises. They come weekly for cleaning, and afterwards send an email with an after-photo of the pool and a checklist of the services they performed. Highly recommended!
Description of Work: Pool resurfacing, cleaning, maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
06/2018
5.0
pool cleaners
  + -1 more
Nilson and Master Touch has been great to work with. I have used them for pool maintenance for the last 2 years. Last April they completely resurfaced my pool, rebuilt coping, installed new waterline tile as well as installed salt system and travertine in my pool area. Nilson explained the materials he would use and also how he would do the job compared to other quotes which were lower. Those lower quotes were taking shortcuts in work primary example not rebuilding coping (old tiles/grout cracked and had weed growth already coming through) and just tiling over existing tiles as well as using lower quality materials. On top of that, Master Touch completed the entire job in a little over 1 week. Nilson was courteous enough to check in with me how the job was going WHILE he was on personal vacation. Professionalism and quality is TOP NOTCH with Master Touch Pools.
Description of Work: Complete Pool Revamp and Travertine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Jason B.
05/2018
5.0
pool cleaners
  + -1 more
I used Master Touch Pools to re-surface my pool. After getting several quotes from quite a few shady pool companies, I ended up going with Master Touch, and doing a deep blue river rok diamond brite. I used this company because I felt the most comfortable with them. Nilson, the owner, a super nice Brazilian guy, gave me a fair price and helped me through the whole process. I drove out to his store front shop and looked at several different samples. The hardest part was deciding what I wanted. I would definitely use them again for any future pool work. Honest and professional- which is hard to find in South Florida.
Description of Work: Re-surface pool with new diamond brite and fire up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Michael P.
05/2018
5.0
pool cleaners
  + -1 more
Truly excellent service!!! Had our pool pump serviced and drainage valve replaced. Easy to make an appointment, came on time, ready to do the work, and completed the job quickly at a very fair price. Will definitely use them again!
Description of Work: pool pump serviced and drainage valve replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim A.
03/2018
5.0
pool cleaners
  + -1 more
Quoted fair price for replacement pump, but when problem was troubleshooted, it turned out it was a only a timer mechanism instead so the cost was much less in the end. Response time much quicker than 4 other companies I called so they got the job. Owner called me direct. Would hire again.
Description of Work: Pool pump stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Roy M.
01/2018
5.0
pool cleaners
  + -1 more
Excellent. On time. Extremely knowledgeable, friendly, costt effective, and responsive. I won’t consider hiring someone else.
Description of Work: Replaced a pool heater and added a wirrless connection to the pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luz V.
10/2017
5.0
pool cleaners
  + -1 more
VERY RESPONSIBLE AND EXCELLENT JOB!
Description of Work: POOL MAINTENANCE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

philip M.
10/2017
5.0
pool cleaners
  + -1 more
weekly visits without fail. courteous, professional and knowledgeable. showed up, as scheduled, right after IRMA!!! great service!
Description of Work: Pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene P.
09/2017
5.0
pool cleaners
  + -1 more
It wend very well. The other companies that I've used, the techs rush through the job, but not with Master Touch!
Description of Work: I just bought a new hous, and the pool was green. They clean blasted it, and within hours it looked great!!! They are still serving my old house, and they do a thorough job in both locations, much better than a few other companies that I've used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marty S.
05/2017
5.0
pool cleaners
  + -1 more
They came when they were supposed to and did a very good job
Description of Work: Weekly pool cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Marc S.
05/2017
5.0
pool cleaners
  + -1 more
All went very well, dependable service ongoing.
Description of Work: Installed salt system, removed old heater, signed up for maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C S.
04/2017
5.0
pool cleaners
  + -1 more
Great they always let us know when something needs attention.
Description of Work: They service our pool in Florida monthly, we live in Montreal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Lydia K.
04/2017
5.0
pool cleaners
  + -1 more
We hired them to do the repair and regular maintenance. They showed exactly what work was done to complete the repair and regular cleanings are thorough - they're efficient but don't rush. We're happy that we switched our maintenance to Master Touch.
Description of Work: Master Touch came out to give us an estimate both on a repair and regular maintenance. They were punctual, professional, and were patient with all the questions that come with owning a pool for the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ann K.
03/2017
5.0
pool cleaners
  + -1 more
They are very responsive and try to do everything in their power to make the customer happy. They are very responsive (usually same day) with any issues that come up and if they don't answer the phone, they ALWAYS call you back (always the same day).
Description of Work: replaced heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11860 Wiles Rd, Pompano Beach, FL 33076

http://www.mastertouchpools.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
RP252555551
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pavers and Hardscaping

FAQ

Master Touch Pool Services Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Master Touch Pool Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Master Touch Pool Services Inc does not offer free project estimates.
Yes, Master Touch Pool Services Inc offers eco-friendly accreditations.
No, Master Touch Pool Services Inc does not offer a senior discount.
Yes, Master Touch Pool Services Inc offers emergency services.
Yes, Master Touch Pool Services Inc offers warranties.
Master Touch Pool Services Inc offers the following services: We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair, weekly pool service.
Vinyl Liner Pools

Contact information

11860 Wiles Rd, Pompano Beach, FL 33076

http://www.mastertouchpools.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM