Master Touch Pool Services Inc

Pool and Spa Service, Pavers and Hardscaping

About us

Affordable Weekly Swimming Pool Service Done By An Expert. We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair; pool openings & closings; weekly pool service. Our goal is to provide high-quality services to anyone who needs an enjoyable pool service at a reasonable price. We have many Services to best fit your budget. We are committed to delivering Quality, Care, and Consideration with Every Service. You will get a Free Water Analysis To your Swimming Pool and a Free estimate. That's how simple it is to get your swimming pool cleaned and maintained by a Professional. Simply Call our Direct Line at (561) 674-6909 www.mastertouchpools.com

Business highlights

15 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair, weekly pool service.

Services we don't offer

Vinyl Liner Pools

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 126-150 of 159 reviews

Patricia B.
07/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julia H.
06/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chantalle C.
05/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: he did not do anything not even check the ph in the pool just told me the filter was dirty
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew G.
04/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They resurfaced my pool, installed new coping, and installed tile and installed a new filter for us several months back. We also use them for our monthly pool service since last year. Asked for a quote on a pool timer replacement which turns out we did not need - something was stuck in the gears and I removed it, but their price quote to replace was high. Friendly service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Catherine C.
04/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Performs chemical maintenance and cleaning on a weekly basis. The company adheres to the schedule. Our pool finally looks like it should. |Great job 🏊🏻

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4

Steve H.
04/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Suresh B.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: 4 months of pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ronald L.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George B.
02/2016
5.0
pool cleaners
  + -1 more
Great service and always on time
Description of Work: Set up weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine B.
01/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Refinish pool. This was a tough job, and they did a great job! With complete follow through.
Rating CategoryRating out of 5
Yes, I recommend this pro

Teresa G.
11/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: Nothing and it didn't go well. I was hung up on and was not called back...made an appointment,they came out and nothing was done after that!

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Master Touch Pool Services Inc
Hello [Member Name Removed], I apologize for all of this issues and inconvenience you are having with us. I also apologize if we did not meet your standards. We have called to apologize and see what we can do to make it up to you. Unfortunately we honored by going out there which isn't our service area and Angie's List keeps sending us jobs in this area. And to make the client happy we like to go the extra mile. When you called you wanted a price to fix something that needed to be replaced completely. Also we would never hang up on your face or with any other customer. Unfortunately you are giving us an F rating when we didn't even perform the job. Again we would love to make it up to you. And take our apologies one more time for not meeting your needs. Thank you, Master Touch Pools.

Howard V.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I purchased a service visit. The response was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
10/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$189

Suzanne M.
10/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly pool cleaning and service. They are dependable and do an excellent job. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Carey C.
08/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Nilson was great- he knows his stuff and my pool always looked good. Two problems though. One, his company is growing and he has to hire new techs often. But many times they wouldn't show up on my scheduled day (Tuesday). I would have to call etc. Or then they would come on a Thursday instead, and then again on Tuesday. I really need consistency, and that started lagging a lot. And I always had to call when they didn't show up. If I would have been told the tech was changing, or something, that would have been helpful. Often times there would just be a stranger by my pool. That's a little disconcerting. For the record though, they were all very decent guys. |Then , my salt water system wasn't working and he diagnosed it as broken, and I would need a new system (That's a few thousand). He was correct- it wasn't working. I have a new company now and they checked it out- turns out the connections to my Pool Pilot had a bit of corrosion. Literally one wipe of the plug and it works 100%. |He's a hard worker and a decent guy, but it just didn't work out for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$80

Christopher G.
08/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$445

Muhammad R.
07/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$240

Steven M.
07/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

David B.
06/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: Needed service on hot tub, never returned my call to set up a appointment -

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Master Touch Pool Services Inc
Hello Mr, [Member name removed]. I want to start by apologizing. Unfortunately we don't recall getting any calls so we could set up the appointment. We have no sort of information on our system or phone. We also checked our Angie's List message center and there was no request for appointment or with any of your information. To make it up we want to give you 2 months of free service. Please provide us your phone number that Claudia (secretary) will be calling you in the morning to set up the first visit. One more time I apologize for all of this inconvenience that this may have caused you. Thank you and we hope you understand. Master Touch Pools

Joshua G.
06/2015
4.0
pool cleaners
  + -1 more
....
Description of Work: ...

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Anne V.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: pool service
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen G.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool was turning green. They came in, cleaned it up. I signed up for their service. My pool has been great ever since. Always clean and clear, PH great, etc...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kelly L.
05/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Donna C.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly pool service; very responsive and great to work with. The pool looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc A.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Responded promptly. Began servicing my pool. Ongoing. Awaiting leak detector results promised yesterday but still waiting.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11860 Wiles Rd, Pompano Beach, FL 33076

http://www.mastertouchpools.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
RP252555551
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pavers and Hardscaping

FAQ

Master Touch Pool Services Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Master Touch Pool Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Master Touch Pool Services Inc does not offer free project estimates.
Yes, Master Touch Pool Services Inc offers eco-friendly accreditations.
No, Master Touch Pool Services Inc does not offer a senior discount.
Yes, Master Touch Pool Services Inc offers emergency services.
Yes, Master Touch Pool Services Inc offers warranties.
Master Touch Pool Services Inc offers the following services: We are an in ground swimming pool service company providing everything from basic weekly chemical / cleaning service to complete pool renovation / remodeling. (We do not offer new pool construction at this time.) Some specialties included: Automatic pool cover installation & repair, weekly pool service.
Vinyl Liner Pools

Contact information

11860 Wiles Rd, Pompano Beach, FL 33076

http://www.mastertouchpools.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM