Lindstrom Air Conditioning & Plumbing

Description of Work: general check of HVAC unit, no problems with unit and no problems with service.

Description of Work: Semi Annual maintenance on my A/C units. Purchased with an excellent installation of one of the units a few years ago while adding coverage to my existing systems. Over the top in all aspects of knowledge and customer service.

Description of Work: I have used Lindstrom for almost 30 years, but will not continue with them. I do not think they provide good service any longer. The last time I called about a problem, I did not think the person taking the call was very nice. I told her that we had a maintenance plan and were due for maintenance soon---in November, so I thought when they came to do the maintenance they could check out the problem, which was a funny noise and continuous running of the pump or pump motor. She told me that the maintenance did not cover that check-up and was totally something different. She was very short with me. A man came out to check the pump motor and said it was working ok. It still makes a bad noise and will not stop running for as long as fifteen minutes. He did not do what she said a maintenance check was. In addition, Lindstrom did not come back in November to perform the maintenance that they acknowledged was due in November. At the beginning of February, however, they sent me a letter asking me to renew the plan for another year. Needless to say, I will not renew. I will find another company.

Description of Work: Bi-annual tune-up and inspection

Description of Work: .

Description of Work: For the second year in a row I had to remember to call for a bi yearly service that I pay for every year. It seems that they are more interested in getting the money than providing the service that the contract calls for. I have no problem with the technician that came today (James), he's courteous, knowledgeable and very polite and clean. However they do have a tech that is nasty and arrogant and when I schedule I remind them not to send that guy.

Description of Work: complete service including cleaning evaporator

Description of Work: Semi-annual check of equipment

Description of Work: Semi-annual check up. Performed well and on time.

Description of Work: Cleaned and check all vents and fluid levels.

Description of Work: I have annual maintenance agreement with Lindstrom which I renewed for $169 at their previous visit May 12 (Accepted $261 charge for additional services at that time). The Nov 30 visit was a part of the annual maintenance. Technicians and schedulers are competent and friendly and go out of the way to keep customer informed of timing changes. A power glitch in August caused a problem with the air conditioner. I called Lindstrom and a technician talked me through a corrective process over the phone.

Description of Work: Maint. Of two a/c units

Description of Work: I bought an A?C air handler and condenser (2, actually) from these guys. I also bought the extended warrantee. So the twice a year check ups are "free". These guys are very very professional and caring and service oriented. The only reason why they get an A from be is because there is no higher score!

Description of Work: Christmas eve day with family on the way. They moved UP the appointed time. Cleaned and charged the system. If A+ was listed the co. & tech earned that. Will be on short list for estimate on new system.

Description of Work: Replaced electrical piece in condenser unit.

Description of Work: New a/c unit.