Lindstrom Air Conditioning & Plumbing

I have used them about a year ago. During the first visit, The employee came out in the middle of the night, about 2am, to come and fix the problem! He was professional and kind. For the most recent project, the employee was a bit pushy. I wanted to talk about the AC unit but he continued to talk about cleaning my air ducts.

It was excellent and very professional. Another guy who has an air-conditioning shop was taking me for a ride. this people did what they had to do in out and I am so happy with my Trane air conditioner.

The technician was very poorly trained and did not know his craft at all. He tried to run up a huge tab, recomming completely unncessary repairs and parts. Apparently Lindstrom technicians are paid on commission so they want to as many services and parts, since that results in a larger paycheck. The technician did not even know what kind of unit we had even though it was staring him right in the face. The technician was very pushy and tried to press real hard to sell items, even using fear to try to sell unnecessary items. Frankly, I wouldn't recommend this company to my worst enemy!

The quality of work was fine. He was responsive and punctual. He was very nice. However, he did try to sell me some extra stuff which I denied. When he turned the thermostat back on, it didn't work and he said that I was going to need a new thermostat. He started showing me the prices and it started working, so I told him that I didn't need one. When I was at the home improvement store, the thermostats were priced at 40 bucks or 50 bucks. The guy from the air-conditioning company had shown me the ones that were getting into the 200 dollar range and that too for a cheap one. The problem I had was really small and he immediately found it and fixed it. I have used them before for repairs and I have never felt like I was being ripped off. He was trying to sell me the stuff when he saw that the thermostat wasn't working. I don't remember how much I spent, but it was a minimal repair.

They are one of the larger companies in the area and they have the knowledge to service my unit. They are pretty expensive for their work, however they do the work well. They were responsive to me throughout the project.

They are very responsive. If you call they come out the same day. I have recommended them to many friends.

He found out that the problem was because of a box in the garage. He got it working, but he told us to go ahead and call an electrician to get the box replaced. He did a good job. He came when he was supposed to come. It was on a Saturday, so it was a double fee.

They did a good job! They were thorough. I could order my air filters through them. They were punctual, clean and professional.

Overall very well. Originally, the salesman was certain the new equipment could go back into the attice. But the installation crew said no, and they were correct. Besides, it just makes better sense to have the electrostatic air purifier unit at ground level for maintenance. By moving the equipment down out of the attic, they were able to also move the compressor away from a bedroom area. While the new Trane is very, very quiet, no sound can be heard from the new location. We negotiated this change at no extra charge. When we completed the purchase there were several inducements to buy Trane which lowered the price to the amount shown above.

The sales representative was prompt, efficient, and extremely personable. He answered all of our questions. There was no pressure to sign a contract. When we did decide, he arranged the work to be completed two days after signing. The gentlemen that did the work covered all of the floors before beginning and swept and vacuumed the floor after the work was complete. They arrived on time and worked all day so that we would have air conditioning by the end of the day. All work was complete by 5:00 p.m.'

I get a 15% reduction with servicing and parts if you are on a contract with them that services the unit every 6 months. They stand behind their products. They put booties on their shoes whenever they come into your home. I would recommend them to others. They call before they come to your home.

This company is reliable and effective. If there is a problem, they will send repair persons out until the problem is repaired.

They were okay, I was happy with them for awhile. They were responsive, punctual and professional. I paid for a service contract with them where they came out twice a year to service the air conditioner. The compressor on the air conditioner had a five year warranty, and it went after just four years. They didn t honor the contract and made me pay for another compressor. I dropped the service contract with them on my air conditioner after that. Now I m looking for someone to come and service my air conditioner. I did have one good experience with them. I had problems with it leaking a lot and I had to call the supervisor. Once the supervisor came he fixed the problem.

Some one else told us about them. They were very professional when they were there working. The quality of the product was very good. They were very prompt. They told me a lot about everything. They did a very good job at cleaning up.

Around the Clock's plumbers came the first day to diagnose the problem. They explained our problem, the work they would have to do to identify and repair the leak, and the potential costs. They came back the next morning and did the work. They were very focused on the work and it was clear they were concerned about doing a good job. They cleaned up afterwards. Repairing the interior and exterior walls was our responsibility, of course, but they tried to do as little damage as possible. We were relieved to have the leak fixed and pleased with the job Around the Clock did.

I was impressed with the salesman because he, like none of the others, explained what I needed and how everything worked. The crew arrived on time, were very pleasant and cleaned up well when they left.

They came by, checked out our old unit and house, recommended two units. We decided to go with them because they have an affiliation with Home Depot -- if you open an HD account you can finance same as cash for 12 months, plus the unit had the longest warranty, 10 years Trane. Additionally, our sales rep, Oscar, agreed to throw in a years supply of filters gratis, change out an old breaker, and arrange for duct cleaning through the company. Ultimately we had the unit installed, that took a day as expected, however the unit made a rattling noise once installed which we could hear in the bedroom. They sent out another tech who fixed that up, now it works great. We got the filters, theyre fine. Only thing were still waiting on is the replacement breaker, and although its a small issue, were still waiting on that. Overall it was a very professional job, they met expectations, cost was probably on the high side but we decided to pay for the best solution, not the cheapest.

The original date for service was 9/19 in the afternoon. We were later contacted and asked to accept a different date of 9/24 at 1 P.M. Again, we were contacted and asked if we would accept the date of 9/27 at 12 noon. Again, we agreed to the new time and date. At approximately 2 P.M we contacted the office and inquired as to where we were on the schedule. We were told that the technician was "a little behind". We asked if it was 20 minutes, reply was "no", asked if it was 6 hours, reply (laughing) said "no". So, we waited. At about 2:10, we received a call from the office stating that the technician could not be available until 5 P.M, would that be acceptable? We agreed to that time as we were already waiting more that a week and a half for this service. This is also the third time this company had altered our schedules. The technician called us at approximately 3:30 saying he was on his way from Weston, which would get him to our location at approximately 4 P.M.

Lindstrom Air Conditioning Inc., is everything that anyone could ask for. They're on time, professional and very responsive to phone calls and requests. I've used them in the past and have always been satisfied with their work quality.

I was very pleased with them since they were prompt and very polite. They really went the extra mile with me. He didn t try to charge me 5 times more than anyone else. I can tell that this company has integrity and I would use them again.

In regards to the unit that is outside, they didn t advise me that apparently the one that was there before was not placed according to code on the concrete. They put the new one on the cement base that was already existing and it wouldn't pass the code because the original cement was not level. The customer service was terrible as well and I wasn t advised properly about the electrical work that wouldn't pass code either.

I called them on a Wednesday and they came out the next day. They explained all of the different options that I could chose from in terms of the type of unit I wanted them to install. They also explained all of the components of the unit and the 10 year warranty really well. Everything works properly and I was satisfied with the work they did. A reliable air conditioner is important in Florida.

Lindstrom was the only company, out of several companies, I had called to follow up with an estimate. The salesman was very professional. Lindstrom was not the cheapest, however; they were not the most expensive.

I called this company on Monday after the company that I had bought the system from told me they could not come out until 4 days later. This was not acceptable as I did not want water damage from the significant water leakage. I called Lindstrom and they came out that afternoon. It was indeed a plugged drainage hole, which was easily remedied. I plan on calling them in 6 months for maintenance.

Waste of time and $65.00. Tech was prompt, but wasn't knowledgeable. Quick to want to sell me a new unit.