Lindstrom Air Conditioning & Plumbing

I got them through Angie’s List. Everything was good with them. I would work with them again if necessary.

Adam was right on time. Very professional & honest, got the job done. Reasonably priced. I would call this company again for any of my plumbing needs.

The work was performed to my satisfaction. They always come withing the window they say they will. The employees are smartly dressed and very professional. I've been using them for years and am very happy with their service

This was my first experience with this company. I called Around the Clock Plumbing at 8 a.m. and explained I had a leak outside and thought it might be the water pipe from the house to the water meter. They arrived within an hour, dug up the area, found and showed me the leak, and gave me prices for fixing the leak or replacing the whole line. They answered all of my questions. I opted to replace the whole line since it was well over thirty-years-old. They completed the job in a timely and neat manner. The two men were courteous, informative and professional. I will use Around the Clock Plumbing again and feel confident about recommending them. It was a refreshing change to work with a company who showed up, did a good job, and with no drama or last minute surprises. They have a coupon on Angies list that I printed and used, which helped too!!

They are very dependable and trustworthy.

They were supposed to arrive at 8 am to begin work, but didn't get to the house until 9. Apparently there was some staff meeting that made them run late. Once everyone got to the house, though, they got right to work. It was a big job and took all day (the guys worked from about 9 am to 6 pm), and there were some problems getting the system up and running, but they finally did. The electrician that came out to hook up the new tankless system showed up around 4:30 and worked until about 8:30; he did a great job. (He even mopped the floor in my laundry room when he was done!) Everyone was courteous and they were diligent about keeping the mess to a minmum, and cleaning up after themselves. Two days after the system was installed (on Labor Day, of course) we had some problems with our new system tripping circuit breakers, but they were willing to come out. Somehow the situation resolved itself (we turned the system back on and it hasn't happened since) and the tech didn't need to come out. If it happens again, though, I have no doubt that they will be responsive and will come out to address the issue.

They came early on the day scheduled and left 5-1/2 hours later. They cleaned up, except for a little saw dust outside the garage, and covered their shoes when entering the house. They were a higher in price than the competition, but provide a 10 year parts and labor warranty over and above the manufacturer and put surge protectors on the air handlers and compressors.

I spent $4200 for their service. It was great. They were fantastic. The guys from the team were really cool. They ended up having to do more work than they realized, but they did it. They stuck to the quote even though they technically could have charged me more. Lindstrom Air Conditioning & Plumbing is a well established company here. I got some recommendations from someone else. They do have a maintenance plan, but I didn’t take it up. I got four quotes and they had a better price. They did the job quickly. I would definitely use their services in the future too.

They showed up late, they did not have the fixtures. He had to order them. He took the check for the whole thing. They never came back. I had to call them back. They sent someone out but they never finished the job to begin with.

They did a good job. My husband said the price was fine, and it's the best filter on the market. He was fast and quick. He sold me a good product. I called in the morning, and they were here at 9:00.

They said they were going to be here, and they were. They worked very efficiently. I live in a complex; they replaced about 7 units in our block, and I was just one of them. I would rate them highly and would use them again in the future if necessary.

1. prompt for appointment 2. thorough inspections throughout the systems 3. specifically pointed out areas to be sensitive and monitor 4. recommendations included suggestions to protect the system and reduce risk areas 5. timely, professional and respectful of our property...extremely pleased

Called on a Friday 04/15/2011, described what needed to be done, received verbal phone estimate of $500, received 10% off because of Angie's List coupon. Work was started as scheduled on 04/18/2011 and completed on 04/19/2011, because an additional 90 degree brass elbow with flanges for fastening to an outside wall was needed to complete the job of moving an outdoor hose bib 2 feet.. The plumbers, Adam and Russell were very courteous, neat, efficient and cleaned up afterwards. Thank you "Around The Clock Plumbing"...you folks were great from start to finish...I will definitely use you again for all my plumbing needs in the future.

They are a large corporation so they hire a lot of people and I don?t feel like everyone there is that knowledgeable/experienced.

I called the manager many times and asked if he could send in a better repairman. The same guy came again and again.He kept patching the vent over and over. After the warranty period I called another company and they fixed it. I would never use these people again.

Company sent out a technician, who was really a salesman. Basically a wolf in sheep's clothing. Apparently, Lindstrom A/C pays "technicians" by commission, so there only incentive is to run up a big tab, and sell you all sorts of unneded junk. The "techinician" told us we needed over $6000 worth of goods for our 3BR townhouse. When we told him we had to get a second opinion and nearly had to through him out, for overselling us thing totally not needed, he looked embarrased. The call was simply for an annual routing maintenance. But apparently Lindstrom never misses a chance to deceive customers and rip them off!

I got an appointment right away, which was good, because I did not want to wait. They came out within half an hour to an hour. They charge $85, and I think I got a discount because of Angie?s List, so it was $75 plus labor. The work was for an hour. I think I have used them in the past too. I would rate them highly and would use them again in the future if necessary.

They are dreadfully expensive. I had used them before and I was very upset with them, but we had an emergency and I didn?t know who else to call immediately. I called them and they sent someone who knew what he was doing, but they charged a fortune. Everything is working perfectly now. We use them for air conditioning as well but they are terribly expensive. We?ve been using them for the air conditioning for a long time and that part of the company is very dependable. I think the plumbing part is fairly new and they just didn?t have the right people when they started it. The guy that came out the last time was really good and he was a master plumber. Despite the cost, I think I will continue using them. I don?t have the strength to deal with mistakes so I need someone who knows what they are doing and does it well.

Great company to work with, very professional. Did exactally what they were supposed to, turned up on time, did the installation, and left the house clean and tidy. Would thoroughly recommend them.

Only once have found this company to be anything other than very professional and efficient. I was especially impressed when the A/C installation crew put booties on over their shoes after noticing that we had carpet. Additionally, their office staff is always pleasant and easy to get in touch with.

I have used this company for many years and have always found the prompt, reliable,economical and always punctual and friendly.

THEY ARE UNPREDICTABLE. SERVICE FROM FAIR TO HORRIBLE. TOO BIG A COMPANY MEANS NO QUALITY CONTROL OF THEIR TECHNICIANS. EAGER TO INSTALL A LARGE UNIT - BUT NOT GREAT IN SERVICING AFTERWARDS. AS MENTIONED ABOVE THEY HAVE STOOD ME UP MULTIPLE TIMES FOR SCHEDULED APPOINTMENTS. THE LAST ROUND WITH THE SUPPOSED 'BAD COIL' TURNED OUT TO BE THE LAST STRAW. I WOULD NEVER USE THEM AGAIN AND I AM SORRY THAT I GAVE THEM MY BUSINESS.

The company was prompt and my technician was professional, but I don't feel any more reassured about my system. The tech did spend about a half an hour total with the compressor outside and then in the garage with the air handler. Basically, he told me the system was working. (I already knew that). He also told me the air handler was old and a little dirty, but he couldn't clean the coils because of the age of the air handler. He asked if I was interested in replacement and I said not now. There was no pressure to meet with a salesman. After the tech left, I was reviewing the check marks on the invoice which indicated what had been inspected and was okay and he had checked off indoor ducts and vents as being okay. I never saw him look at an indoor vent. If any tune up was done, I was not informed about it and I feel I just wasted $80.00. Huge disappointment because Lindstroms came highly recommended by a friend who used them for an inspection on a system they installed for him and I now wonder if the quality of service is linked to systems they have installed.

On a routine maintenance visit, I was told that the coil was dirty and would need to be replaced. My extended warranty would not cover the cost. I was told it would be $400.00, and the coil would be ordered. After one week, I called to inquire about the coil. I was told it was still on order. After another week, I called again and was told it would be arriving the next day and an appointment was scheduled (what a coincidence!). The next day, the technician arrived, removed the old coil and inserted the new coil. Then he tells me that the compressor is not working and that they will have to order a new one! So, it's 90 degress outside, 85 degrees in my house, and I now have no air conditioning. The technician could not tell me when it would be fixed! The insurance company for the extended warranty was called and the agent asked to speak to me. He could not believe that this company was doing all this when I never had a problem to begin with. My house was not cooling correctly, so I do believe that the coil did need to be fixed/replaced, but the compressor? So the technician leaves and says he will check on it later to see if the compressor started working. I telephoned Lindstrom and asked to speak to the manager. I was transferred to his line and received his voice mail. I left a message and asked that he call me as soon as possible. He never called me back! About 2 hours later, the technician returns and tells me that the compressor is now working. He was never able to give me an adequate explanation as to why it was not working. But what irritated me the most, was that no one seemed to care that I had no air conditioning and could not give me an answer of any kind as to when I would. Also, I was charged $490.00 which is more than I was told. My unit is only 4 years old and I am having these kind of problems and expenses. I wonder if I was even sold the correct size unit for my house or if it was even a new unit. I have a yearly preventive maintenance agreement that I pay for, and I am supposed to receive a 15% discount on all repairs. Which I did not. I am very unhappy and disappointed. I think when the maintenance agreement expires, I will be looking for another company. I feel like I have been ripped off. And the fact that the manager never returned my call, is very disappointing. I guess they don't need the business!

These guys were awesome. The sales rep who came out for the quote couldn't have been any more helpful. He was polite, looked at ways to get us the best bang for our buck, and was a true professional. There was no pressure to buy. He answered every question we had and checked on availability of the products while he was with us. The installation took a day. The men were polite, worked extremely hard, and were meticulous about cleaning up every scrap. This was a tough job getting the old air handler out of our attic, but they did it and put the new one in very efficiently. They had plenty of guys to get the work done right, not the usual 1 guy and a helper taking a week to get the job done like a lot of South Florida "contractors". They also ran an entire new duct the length of the house which was a hot, nasty job, to improve the effciency of cooling the house better. I'm saving over a hundred dollars a month on my electric bill already! Awesome company. I highly recommend them.