Critter Control

Animal Removal, Home inspection

About us

Satisfying Homeowners of Palm Beach for 35+ years, Critter Control is the Nation's Leading Animal Removal Company nationwide. Our team of experts is highly-skilled, friendly, courteous, and knowledgeable. We provide wildlife removal services, exclusion repairs and damage remediation. We specialize in rodents, snakes, raccoons, iguanas, pigeons, opossums, woodpeckers & more. Our dedicated staff has the training and experience to see that each job is done correctly and in the most professional manner. So whether you're experiencing loud noises in the attic at night, ants are invading your kitchen or those pesky raccoons have made your garbage cans their nightly party spot, Critter Control is the place to call! 800-CRITTER .

Business highlights

42 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Pest Control Services, Wildlife Trapping (raccoons, possums, mice/rats, squirrels, armadillos, snakes, iguanas, and more!), Dead Animal Removal, Attic Sanitation, Home Exclusion, Bird Work, Bat Work, Rodent Control

Services we don't offer

Termites, Bed Bugs, Fumigation, Major structural repairs, Animal Rescue, Domestic Animals Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.6418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 251-275 of 418 reviews

Irving H.
09/2012
5.0
pest control
  + -1 more
Have a reduction in pests inside and they are mostly dead. Also reduction of ants and spider webs.
Description of Work: Treat the house inside for roaches, spiders and outside for ants, roaches and spider webs. Tari does a through job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rebecca D.
09/2012
3.0
pest control
  + -1 more
My understanding was that they were going to come over and take care of the mouse problem. They did come right out. I had to call them two additional times to come out and take care of the problem. They charged me each time to do the work, but it wasn't done on the first or second time.
Description of Work: I hired them for critter removal of a mouse.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$200

Response from Critter Control
We're sorry for (member's) impressions on our service. however our records show NO SERVICE was ever performed at the address listed. Her 'complaint' is also over a year old. We may have performed an initial inspection (also not logged in our system, offered a solution, price) but again O SERVICE was ever performed or billed to her.

liesel H.
08/2012
5.0
pest control
  + -1 more
the work from start to finish was domne efficiently
Description of Work: pest control sprang in and outside of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Eiluned F.
08/2012
5.0
pest control
  + -1 more
It went very well. We were untroubled for several weeks.
Description of Work: Sprayed for mosquitoes in the patio and over the yard.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

sharon B.
08/2012
5.0
pest control
  + -1 more
They were prompt and professional. I saw an immediate difference and it lasted over a month, I highly recommend them and will be using them again soon.
Description of Work: I had the mosquito service done as I was overwhelmed with mosquitos at my house and they prayed my entire yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Bill N.
08/2012
5.0
pest control
  + -1 more
It went great. I found the company from your (Angie's List) thye sent the technician to the residence, she explained the contract, an appoinment day and time was scheduled Melissa calls in advance comes on time and does a great job.
Description of Work: Technician does routine inspection handles areas of concern, is on time, friendly, know her job does not wast time is in out. Fullfills what the contract calls for. Explains the situation. Great technician. I believe I'm prouncing it right Melissa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracey W.
08/2012
5.0
pest control
  + -1 more
Had a really difficult time scheduling an appointment; however, when the consultant came to perform the service he was professional, polite and very helpful.
Description of Work: General pest control treatment using the Big Deal coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$50

Kimberly M.
08/2012
4.0
pest control
  + -1 more
It did take a while to make the appointment. Where they sprayed in the house, it left a white film that had to be wiped up.
Description of Work: They came out for the issues we were having with ants.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Harold E.
08/2012
5.0
pest control
  + -1 more
They went into all the small places and spent plenty of time making sure collections of water were moved. They were meticulous in their work and made sure that what they sprayed would be effective.
Description of Work: They come out every month to spray for mosquitos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

jonathan B.
08/2012
5.0
pest control
  + -1 more
.................................................................................
Description of Work: .........................................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Gabriel P.
08/2012
5.0
lawn treatment, pest control
  + 0 more
I purchased a coupon from Angie's List and received an email about scheduling service. After deciding on a date, the services were performed.
Description of Work: Robert from Critter Control did a great job explaining to me the type of mosquito treatment he was going to be performing. He also went over the other services they provided, and was very thorough. He quoted me a price for a beehive removal which was more than other quotes I received, but for the job of the mosquito treatment he did an excellent job. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Kent B.
08/2012
5.0
pest control
  + -1 more
ince thenWe absolutely love Tari the technician who has been servicing our house since soon after we moved in. She is amazingly knowledgeable of not only critters, and bugs but also plants, trees and gardening. This has been a great help to us as we're new to So Florida (from No. California) We highly recommend both her and Critter Control
Description of Work: Tari sprayed inside and out for ants, cockroaches. and mosquitoes!! We haven't seen ANY ants since then and no live unwanted bugs outside - well except for mosquitoes!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Rick S.
07/2012
1.0
pest control
  + -1 more
Never called... Never came out... Never got their money - I took it back!They suck!
Description of Work: Never called... Never came out... Never got their money - I took it back!They suck!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Critter Control
Sir, We are sorry you feel this way however, I searched our data base and you are not a customer. Please remember when you purchase a "Big Deal" it is your responsibility to contact the company to schedule an appointment. This is stated on all of the "Big Deals" that are promoted though Angie's List. If you contact us we will do whatever we can to provide you good quality service.

SHARON B.
07/2012
5.0
pest control
  + -1 more
They were very polite and very professional. They really looked into the creaks and crevices to find cirtters !
Description of Work: They came out and did an inspection and treatment outside and inside. I haven't seen any bugs since they came. I now have hired them for regular service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DARREN A.
07/2012
5.0
pest control
  + -1 more
They came, looked over the entire house, inside and out. The pointed out different bugs we had and the plant o spray. Great visit, recommend them highly.
Description of Work: They had an Angies list $50 first job special. I took advantage. they came as promised, performed the service. The real surprise was the lack of aggressive sales tactics/ I though that was great. makes you more inclined to use a service that does not use these lowball specials to get into the door and start pounding you to close a deal. Great company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lois B.
07/2012
5.0
pest control
  + -1 more
After reaching the technician, he called ahead of time to schedule, with a couple of followup calls to reconfirm. Very professional. I was looking to replace my Annual Pest Control Service. This treatment is only for 3 months. Very good job and trial.
Description of Work: Interior and Exterior Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Don C.
07/2012
5.0
pest control
  + -1 more
Arrived on time, very professional, pleasant and friendly. Good service.
Description of Work: Inside and outside pest control treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Stephanie T.
07/2012
5.0
pest control
  + -1 more
Critter Control has actually done a really good job. They're friendly and she'll call before she comes out when she's in the area. She's also been really good with working around my schedule, which is kind of crazy and not set. I'm currently using them on a bi-monthly basis.
Description of Work: I've used their services for 5 months and it's $60 for inside and outside pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

sandy T.
06/2012
2.0
animal removal
  + -1 more
The office took a message and a field rep was suppose to get back to me that day. Several days later he called and left a message. I returned his calls and he never called back!!!
Description of Work: The company was very slow to respond and failed to return messages. I don't know if they are any good, but by using the internet and my head I resolved the problem without them. (racoon mother and babies in space between my roof and ceiling)

Rating CategoryRating out of 5
responsiveness
1.0


Response from Critter Control
Member, We sincerely apologize for any communication errors on our part. Critter Control prides itself on high quality work and great customer service. It took me minute to find your account because it was under another name. Our records show the technician attempted to contact the account holder; individual listed as the main contact. Technician left several messages over the course of three days- Thursday, Friday and Monday. The job was cancelled in the effort of not becoming a bother to a potential client that may have no longer needed our service. If you left a message with the technician we will investigate further to make sure this does not happen to future customers. Feel free to give us a call, we welcome listening to your account of the circumstances so we can prevent this from happening in the future.

Thomas W.
06/2012
5.0
pest control
  + -1 more
Their prices and quality of work are good. They're professional and punctual.
Description of Work: My last interaction with Critter Control was when they came out and sprayed and inspected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$15

Denise P.
06/2012
1.0
pest control
  + -1 more
Purchased their special for $50. to exterminate a rental townhome that I purchased to rent out. Had to call a couple of times to have them call me back and they finally did and we scheduled the service. They came and did the extermination and they came when they were suppose to and did spray. Unfortunately after not even a week I was still seeing ants and other bugs. I was told that sometimes you need to treat continually. I can see ants coming back after a short time, but don't feel that after a week you should see them. They just wanted me to spend more money to have them come out again and pay to spray again. I have the home I live in exterminated once a year and never see any bugs. I would not use this company again. I think that they could have at least been a little responsive and say that they would come out and retreat since it evidentally wasn't done the right way to begin with. I think that the $50 deal on Angies List is not worth it. I feel like I threw my money away. Don't bother using this company. As a side note whatever chemicals they used also stained some of the moldings on the walls.
Description of Work: Had them come out and exterminate for bugs in a townhome I purchased to rent out. It was a deal I purchased on Angies List. Not worth spending your money on.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$50

Response from Critter Control
This is the challenge we face in out industry. Pest services are not a immediate solution. The technology of the products we use have evolved greatly in the past decade. No more are the days that a spray will instantly kill the insects. They have been developed to work slow so the insect carries the product on them sharing it with other insect friends, killing a larger number and much more effective. Our failure sometimes is not communicating this process and the biology of the insects in South Florida well enough with our customers. We can not expect homeowners to know all this information. Some ant populations can have huge colonies and mutli-colonies and individuals in the millions. Unfortunately, The "Big Deal" service can not be expected to solve these difficult issues. Our technicians work hard on the "Big Deal" to make sure every customer receives the best application possible for the issues they have. When home owners have severe infestations our technicians will provide cost estimates for further treatments to resolve the problems. I hope this helps and apologize if your expectations were not met. Please contact us to see if we can help you resolve the issues you are having.

Carol L.
05/2012
5.0
animal removal
  + -1 more
They are very dependable. It covered work that they had done last year. They did this service at no cost. The previous year they had been out for removal of a nest. They discovered eggs in the nest and waited until the eggs hatched and the birds were gone.
Description of Work: This was for a problem with birds building nest on our hurricane shutters. The included was included under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo B.
05/2012
5.0
pest control
  + -1 more
A little difficult regarding scheduling but service was rendered and I'm very satisfied.
Description of Work: Pest control, house treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Karen P.
04/2012
5.0
pest control
  + -1 more
This is an excellent service provider who obviously invest in their employees. I have seen the results I had hoped for with getting the household pests under control. Additionally it is excellent value for the service and money. Thank-you!!
Description of Work: Jason was just an excellent representative for his company. He throughly explained all treatment approaches that they were going to perform on my home. I felt entirely comfortable with him on my property and in my home....so much so that I will be signing a yearly service agreement with Critter Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

donna J.
04/2012
5.0
pest control
  + -1 more
They came on time and did exactly what they were supposed to. They went all over the house and took their time spraying areas where ants could be. They offered me a contract and I will probably take them up on it.
Description of Work: They sprayed inside and outside and were very thorough. They took switch covers off and sprayed behind outlets to take care of anywhere ants could be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

4100 N Powerline Rd X1 & X2, Pompano Beach, FL 33073

https://www.crittercontrol.com/office-finder/florida/west-palm-beach

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
JB210672

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Animal Removal,
Home inspection

FAQ

Critter Control is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Critter Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Critter Control offers free project estimates.
Yes, Critter Control offers eco-friendly accreditations.
Yes, Critter Control offers a 5% senior discount.
Yes, Critter Control offers emergency services.
Yes, Critter Control offers warranties.
Critter Control offers the following services: Pest Control Services, Wildlife Trapping (raccoons, possums, mice/rats, squirrels, armadillos, snakes, iguanas, and more!), Dead Animal Removal, Attic Sanitation, Home Exclusion, Bird Work, Bat Work, Rodent Control
Termites, Bed Bugs, Fumigation, Major structural repairs, Animal Rescue, Domestic Animals Services

Contact information

4100 N Powerline Rd X1 & X2, Pompano Beach, FL 33073

https://www.crittercontrol.com/office-finder/florida/west-palm-beach

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM