Pro Clean Restoration & Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Ceramic Tile,

About us

Pro Clean Restoration & Cleaning is locally owned and operated. We are the area's most awarded service company. The Better Business Bureau named us the winner of their "Marketplace Ethics Award" three times in 2009, 2012 and 2015. We are in the Pensacola News Journal Best of the Bay Business Hall of Fame and have won the Best Carpet Cleaner award in 2011, 2012, 2013, 2014, 2015 2016, 2017,2018, 2019, 2020, 2021, 2022 and 2023! We were named by the Pensacola Chamber of Commerce as their Small Business of the Month in June 2016 and October 2008. In 2008 we were the Affiliate of the Year with the Pensacola Association of Realtors and we are an Angie's List Super Service award winner in 2015 and 2016. We care about our customers and we call each customer a couple of days after the job to ensure 100% satisfaction. If you are not 100% satisfied, we will come back out to fix any problems and if, after the service call, you are not happy, we will refund your money. We have happy customers and we'd love to show you our award-winning service.

Business highlights

34 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet, Upholstery, & Drapery Cleaning. Oriental Rug Cleaning, Water Damage Restoration, Fire, & Smoke Damage Restoration. Odor Removal. Mold Remediation, Rebuild and Remodel Homes, Fabric Protection. Natural Stone Polishing and Restoration

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.779 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
5%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-79 of 79 reviews

JRod C.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William B.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned carpet. Went great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Eloise L.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael W.
01/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: They cleaned carpets throughout the house and we were very happy with the results and quick service and scheduling.We were also impressed with their provision for follow-up spot cleaning if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Sharon A.
12/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Richard K.
12/2015
4.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned carpets throughout the house...

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra P.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Got out stains that had been present since we bought the house over a year ago (and who knows how long they had been there before that).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne W.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott F.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

laurie R.
06/2015
3.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I read reviews and decided to have my grout cleaned in the kitchen and bathrooms. | |I called the office and setup an appointment. They spoke of their guarantee so I booked them. | |The technician came out and went to work. It took about 3 hours. After the sealant dried, I noticed my kitchen grout was not one color. It looked striped. The next day they called and I explained the look. She said the tech would come back out and redo if necessary. | |Long story short. After a second scrubbing on my kitchen grout it still didn't fix it. | |My bathrooms turned out great. My kitchen continues to look striped. | |After the second try, I never heard back from the company again. | |I don't recommend for grout tile in the kitchen.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$420

Marianne C.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Proclean serviced a wool area rug which my husband & I took to their local shop. They meticulously cleaned the 9 X 12 rug, removing some old pet stains and freshening the fibers so much it looked new! They then delivered the cleaned and dried rug to my house. Top notch service, and we will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scott F.
06/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
good
Description of Work: cleaned carpets and tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ashly B.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

shereen C.
06/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert C.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle V.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Lawrence S.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly W.
04/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Good job. |Fair price.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Kristie H.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Dry out of a wet area from a water pipe leak. They also treated mold area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Pamela M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Mold remediation. Did good job and worked quickly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Eloise L.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william T.
10/2014
5.0
carpet cleaners
  + -1 more
On time, good job.
Description of Work: Carpet and area rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda A L.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned 20x40 room after the flood/put in dehumitfier and fans to dry everything/for 4days

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

MINDY I.
07/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Beverly L.
07/2014
5.0
carpet cleaners
  + -1 more
It was fine. Everything was good.
Description of Work: I used Pro Clean Restoration and Cleaning to wash my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3255 Potter St Ste C, Pensacola, FL 32514

http://www.procleanrestoration.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
CRC058107
Trade License Locale
Florida
Trade License Authority
Stae of Florida
Trade License Expiration
08/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Water & Smoke Damage,
Drapery Cleaning

FAQ

Pro Clean Restoration & Cleaning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pro Clean Restoration & Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pro Clean Restoration & Cleaning offers free project estimates.
Yes, Pro Clean Restoration & Cleaning offers eco-friendly accreditations.
No, Pro Clean Restoration & Cleaning does not offer a senior discount.
Yes, Pro Clean Restoration & Cleaning offers emergency services.
Yes, Pro Clean Restoration & Cleaning offers warranties.
Pro Clean Restoration & Cleaning offers the following services: Carpet, Upholstery, & Drapery Cleaning. Oriental Rug Cleaning, Water Damage Restoration, Fire, & Smoke Damage Restoration. Odor Removal. Mold Remediation, Rebuild and Remodel Homes, Fabric Protection. Natural Stone Polishing and Restoration

Contact information

3255 Potter St Ste C, Pensacola, FL 32514

http://www.procleanrestoration.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM