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Nelson's Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

Family owned and operated. 10% for Angie's List Customers (please mention). Servicing Escambia and Santa Rosa Counties. Licensed and insured. Professional. Military discount.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

We service most major brands of Appliances. Kenmore, Maytag, Whirlpool, Samsung, LG, GE, Frigidaire, Fischer Paykel. We offer appliance repair, refrigerator, dishwasher, washer, dryer, and range repair. dryer vent cleaning. We can assist in used appliance sales. We also offer appliance installs, and we will haul off your old appliance.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
2%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 83 reviews

Martha S.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nelson's Appliance Repair
Thanks for the great review!

Tiffany A.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Nelsons came out to help determine our refrigerator issue. Unfortunately, the repair tech determined fixing the item would not be in my best interest and it was time to purchase a new refrigerator. I appreciated their timely response to my initial phone call, prompt arrival at our appointment, and honest feedback about the state of my appliance. I would definitely recommend this company.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mikia H.
11/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Nelson's Appliance replaced two burners on a gas stove. It took a very long time to get the parts in. The stove was repaired to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Jerry G.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard F.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miranda W.
10/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: While they were prompt, I do not feel like $74 to take a look at something for a few minutes was worth it since they could not fix my washer. Basically I was told to take it somewhere else to get it repaired.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$74

Response from Nelson's Appliance Repair
We recommended the spider repair as opposed to a whole new tub. The spider is not conventionally available, but we do know a technician that does these jobs very well. We also had someone that sold used appliances. We thought we were helping you out as opposed to spending a lot of unnecessary money.

LOIS M.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repair gas dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$275

Narda H.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repairmen arrived, changed the panel in our dishwasher, placed a cleaner in it and then explained to me the work they did as well as giving me advice on cleaners for other appliances. They were very nce!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Sandra G.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They had to replace the control board on my oven. They did a good job . They seemed very knowledgeable and cleaned up after themselves. Very personable people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary S.
09/2015
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

JoAnne N.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The date of service was on 07/15/15 and the cost was 75.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda D.
07/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed Fisher Paycal dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$375

Brian J.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William R.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol G.
06/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
It went great.....
Description of Work: Clean out my dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

William C H.
06/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Nothing really. Took the back off the refrigerator and looked around but did not fix it. Called another appliance repair service who really fix it for good.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$55

Willi G.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They moved and installed 2 heavy friges twice, and installed a dishwasher. They have done a bit of work for me in the past and are the best team of professionals that I have ever met in 45 years being a professional chef! They get the job done and fairly. I don't even ask how much the work that I need done will cost because I know that it will be done correctly. Plus they care!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Susan P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the defroster in my 9 year old Kenmore refrigerator. They were knowlegable and explained what was wrong and how to fix it. Polite and professional. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott L.
05/2015
1.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Nelson's Appliance Repair
We are sorry you had a less than stellar experience with us. If you could elaborate about what happened maybe we could rectify the situation.

Jackie C.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Robin H.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Arnold N.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The cost of repairs was more than the freezer was worth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter W.
05/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: This service call was for service/repair of 2 appliances. $74 was prepaid through Angies List. An additional $115 was charged for the dryer. |1. Dishwasher was not working properly. Mechanism was cleaned. |2. Clothes dryer was making loud noise. A belt, a pulley and 2 roller wheels were changed. |Both appliances were fixed and worked properly after repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Frank H.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Arrived on time to fix condensate leak in our Samsung fridge. A father and son team. Left with the problem solved. Took maybe a bit too long as steamer ran out of water (oversight) before they could completely defrost the unit. We had ALL our frozen food exposed to the air for about 45 min to an hour. Most of the food was OK but some of the ice cream bars melted. More talk than what was necessary. However, the price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$53

Debra P.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed non-closing refrigerator door, drain on freezer, and tried to reverse door on dryer (have to order a kit first).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$74

Contact information

303 Cherokee Trail, Pensacola, FL 32506

http://nelsonsappliancerepair.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

Nelson's Appliance Repair is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Nelson's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Nelson's Appliance Repair does not offer free project estimates.
No, Nelson's Appliance Repair does not offer eco-friendly accreditations.
No, Nelson's Appliance Repair does not offer a senior discount.
Yes, Nelson's Appliance Repair offers emergency services.
Yes, Nelson's Appliance Repair offers warranties.
Nelson's Appliance Repair offers the following services: We service most major brands of Appliances. Kenmore, Maytag, Whirlpool, Samsung, LG, GE, Frigidaire, Fischer Paykel. We offer appliance repair, refrigerator, dishwasher, washer, dryer, and range repair. dryer vent cleaning. We can assist in used appliance sales. We also offer appliance installs, and we will haul off your old appliance.

Contact information

303 Cherokee Trail, Pensacola, FL 32506

http://nelsonsappliancerepair.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM