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Doodlebuggers Service Network

4.7(
85
)

Fireplaces, Carpet Cleaning, Chimney Sweep,

... +15 more

About us

Additional Phone Numbers: 1-800-AIR-DUCT, 1-800-CHIMNEY,

Business highlights

26 years of trusted experience

Services we offer

Air duct inspection & cleaning, Duct Sealing and Repair HVAC Hygiene Chimney Inspection, cleaning & repair Full chimney service, water proofing, chimney caps, masonry work, crown repair Dryer vent cleaning and repairs. Mold Inspections and Remediation

Services we don't offer

Pest Control

Amenities

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.785 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
6%
1
2%
Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Write a review
Showing 51-75 of 85 reviews
Ron S.
07/2017
5.0
chimney repair
  + -1 more
unknown
Description of Work: Chimney repair and removal of old gas log connection.
Rating CategoryRating out of 5
Yes, I recommend this pro
Thomas K.
05/2017
5.0
chimney sweep, fireplaces
  + 0 more
Great. Very professional.
Description of Work: Chimney sweep.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carl W.
11/2016
5.0
chimney caps, chimney repair, fireplaces, gas logs
  + 2 more
Excellent.
Description of Work: Repaired natural gas fireplace pilot light. Inspected chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Maureen C.
03/2016
5.0
dryer vent cleaning, fireplaces
  + 0 more
unknown
Description of Work: Installed new dryer vent
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Omar A.
02/2016
5.0
chimney caps, fireplaces
  + 0 more
unknown
Description of Work: Inspection went great, they gave a quote to replace the top cover of the chimney. I gave them a C for responsiveness because they dropped the ball on the quote. They said that they will call back within a week. I waited for 3 weeks then I finally called. They said they lost my quote. Lucky I made a PDF copy of the quote to email back to them.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$500
Elizabeth M.
01/2016
4.0
fireplaces, masonry
  + 0 more
unknown
Description of Work: My property manager called out doodlebuggers to evaluate my home and the mold growth that was occurring. They were there within 2 weeks, provided a very detailed report, but the over all cost was too expensive for me. Therefore I did not use doodlebuggers.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$13,000
Todd L.
11/2015
5.0
fireplaces
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth C.
10/2015
5.0
fireplaces
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Helene S.
10/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Very informative. The got the job done, they were professional, and on time.
Rating CategoryRating out of 5
Yes, I recommend this pro
Amanda P.
06/2015
5.0
dryer vent cleaning, fireplaces
  + 0 more
unknown
Description of Work: They cleaned the dryer vent that vents to the outside of my house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
05/2015
5.0
fireplaces
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathy B.
04/2015
5.0
chimney caps, chimney repair, fireplaces, gas logs
  + 2 more
unknown
Description of Work: Complete water proofing brick chimney, reseal chimney crown, deliver, install vent free gas logs with ember bed and remote control system. | |Excellent, professional service. Technicians were friendly and thoroughly cleaned their work area (inside and outside).
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Mindy A.
12/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: Cleaned out air ducts, repaired air duct lining. Showed pictures of the dirty before ducts and clean after ducts.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
rena F.
12/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: Clean all vents throughout my home used cameras so that I could see the before and after sanitized them
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
John Y.
12/2014
5.0
chimney repair, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Inspected chimney and associated gas logs on 11/13- price $125; determined our chimney needs some repair work and the pilot light on our gas logs has crumbled- logs are 14 years old. Ordered new gas logs on 11/14 and they were installed on 11/19; we were given credit of $125 on our gas logs for the inspection fee. Very professional; on time/even a little early; very pleased with their service. Will have them repair our chimney after the first of the year.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jeff S.
12/2014
5.0
fireplaces
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Mary F.
08/2014
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
.
Description of Work: My dryer was taking forever to dry my laundry. It has a long run to the outside so I called Doodlebuggers. The tech checked the airflow at the outside vent and it was real low. He also checked the airflow on my dryer and it was ok. He cleaned the vent and it improved the airflow substantially. I was very happy with the service. Also, some companies won't do just the dryer vent. They want to do the whole duct system in your house which can get very expensive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Shana D.
05/2014
5.0
fireplaces
  + -1 more
.
Description of Work: Have not used this company to repair anything just received quote for the repairs.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian C.
04/2014
3.0
fireplaces, interior painters
  + 0 more
unknown
Description of Work: They inspected our fireplace and air ducts. Wouldn't allow use to use the fee towards the fireplace repairs. In quote it says that it can only be used towards the air duct cleaning which was an estimate of over $800. Missed the fact some of the ducts needed to be replaced. He did find a problem with our upstairs AC fan and coil needed to be cleaned. Overall felt the repair estimate and pictures of fireplace were reasonable and would have done it if estimate fee could be used for this.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$195
Response from Doodlebuggers Service Network
Thank you for your feedback about your experience with Doodlebuggers Service Network. We strive to provide the highest quality & best customer service experience ever, with each customer we serve. There are from time to time customer misunderstandings in our procedures. These procedures were implemented to inform and protect the customer. In the above statement it is very clear that there was a misunderstanding. Let's address the air duct issue first. Doodlebuggers protocol is to charge an air duct inspection fee and if the customer benefits from a cleaning and the customer schedules the cleaning with us, then we will then deduct the inspection fee (after it has been paid) from the total of the cleaning. This deduction is only offered in the air duct division. All aspects of the cleaning and documentation of why you would benefit from the cleaning was shown to the customer at the time of the inspection. Your inspection fee is paying for our professional opinion as to where you would be benefit form a cleaning or not. Our technicians are not trained to "SELL" you a duct cleaning. Our Air Duct Inspection includes digital pictures of key vents (not every single vent, if that were the case we would charge more money for the inspection) and the A/C unit. Our data did not show that you had duct work that needs to be replaced. We hope that whoever you got this information from was able to prove that you needed them to be replaced and you did not just take their word for it. Documentation beats Conversation everyday of the week. If this were the case, we would have recommended the A/C contractor correct this problem first, before an air duct cleaning be completed. Per our office notes, "3/5/2014 9:52:42 AM - Called customer about Air Ducts cleaning, customer getting more quotes". The fireplace division works differently in that we do not deduct the inspection fee from repair estimates. There are multiple reasons for that, however the main reason is that fireplace repairs are typically more parts than labor therefore it does not make good business sense to give a deduction when there is a minimal margin. What I do not understand, is why you would say that you thought our prices and estimates are reasonable but you would not recommend us or hire our company again. We have done everything within our power to provide you with trained, certified, insured and professional technicians at reasonable prices according to you and yet somehow we have failed to make you happy because we did not give you a second discount. We had already deducted a multi-service discount at the time of both inspections. We appreciate your opinion, but feel it is unfair to put a judgment against our company for providing the excellent services at affordable prices all because you didn't get a second discount. It is Atypical for an Angie's List member to make remarks such as yours, because they value Doodlebuggers professionalism, honesty, and quality workmanship. You may want to reconsider what is most important to you and your family when hiring a contractor, the lowest price and shoddy service or reasonable price with excellent service. Thank you again for your feedback. After 16 years in business with an A+ rating from the Better Business Bureau since 1999 and winning several Super Service Awards from Angie's List, we wish you the best in finding a service provider that can meet your needs.
Virginia L.
07/2010
5.0
carpet cleaners
  + -1 more
Professional and friendly from start to finish. We were out of town at the time and made all arrangements by phone. Absolutely no problems, just prompt, courteous service. It's nice to deal with someone who does what they say they will do. will use them for regular service again. Top flight service provider.
Description of Work: Carpet cleaning after water damage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Elizabeth C.
05/2010
5.0
carpet cleaners
  + -1 more
prompt, timely, reasonably priced; they don't try to pressure sell you a bunch of extra services. I use them for my rental property.
Description of Work: multiple room carpet cleanings
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Kim A.
06/2009
5.0
chimney sweep
  + -1 more
Very friendly and cordial. Communication was excellent before, during and after the inspection.
Description of Work: Inspection of chimney sweep. Estimate for repairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Shaun B.
11/2008
5.0
chimney caps, chimney sweep, fireplaces
  + 1 more
Home inspector recommended a chimney sweeping. Found Doodlebuggers to be the only certified inspector in the area. Had pleasant, professional conversation on the phone to confirm visit. Staff were on time, efficient, friendly, and professional. Quote was exactly the final cost. Great experience, start to finish!
Description of Work: Cleaned the flue, resealed the chimney cap, inspected the chimney and fireplace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jean B.
08/2008
5.0
chimney sweep
  + -1 more
From the minute I called until they finished the job, Doodlebuggers was a pleasure to work with. I called and had an extremely entertaining conversation with the girl who answered. She told me what to expect and how much it would cost. They arrived right on time. Two very polite young gentlemen in their uniforms. They went straight to work, setting up so there would be no soot or debris in my home. They cleaned and inspected from the roof to the floor, without a speck of dirt tracked in. I am thoroughly happy with their company and would definitely hire them again.
Description of Work: Inspected and swept my chimney.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Carol A.
05/2008
5.0
carpet cleaners
  + -1 more
The lady who answered the phone was very pleasant and helpful. I liked the fact that they give you a 1/2 time frame for your appointment. Mine was between 9 and 9:30am for them to show up. Most companies give you at least a 4 hours window like between 9 and 1. So that was nice. The young man who came out (Jeff) was very polite, clean cut, uniformed and carried his credentials with him. He showed up in a very nice well marked van. He walked me through the entire process from start to finish and gave me an exact price before he started. He took his time and did an excellent job. I only wanted and really only needed my living room carpets cleaned. While I still had to pay a minimum call of $85 I was OK with that. There was no pressure from the young man to buy anything else that I didn't need or want. He did a great job of explaining everything his company did and directed me to their website. I am sure I will use them again and will be sure to tell my friends and family about them.
Description of Work: Had my living room carpets cleaned. They cleaned it with a very powerful machine that was mounted in a van.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85

Contact information

38 S. Blue Angel Parkway #213, Pensacola, FL 32506

www.HugYourHome.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Fireplaces,
Carpet Cleaning,
Chimney Sweep,
Chimney Repair,
Chimney Caps,
Air Duct Cleaning,
Dryer Vent Cleaning,
Masonry,
Interior Painting,
Gas Logs,
Home inspection,
Pressure Washing

FAQ

Doodlebuggers Service Network is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Doodlebuggers Service Network accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Doodlebuggers Service Network does not offer free project estimates.
Yes, Doodlebuggers Service Network offers eco-friendly accreditations.
No, Doodlebuggers Service Network does not offer a senior discount.
No, Doodlebuggers Service Network does not offer emergency services.
No, Doodlebuggers Service Network does not offer warranties.
Doodlebuggers Service Network offers the following services: Air duct inspection & cleaning, Duct Sealing and Repair HVAC Hygiene Chimney Inspection, cleaning & repair Full chimney service, water proofing, chimney caps, masonry work, crown repair Dryer vent cleaning and repairs. Mold Inspections and Remediation
Pest Control

Contact information

38 S. Blue Angel Parkway #213, Pensacola, FL 32506

www.HugYourHome.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed