Doodlebuggers Service Network

They came over and charged us $179 to tell us they were going to charge us $2000 to clean 11 vents, hahahahahahahahahaha.

Good considering fireplace hasn't been used for years.

They arrived and got right to work. There were two technicians, and they finished in a timely manner. The only issue was that they cleaned up somewhat, but still left a mess. Outside was understandable because dryer lint was harder to get completely cleaned up; however, the inside could have been left in a better state.

The fireplace cleaning went well, and I would use them again.

They're very thorough. We actually checked up providers first prior to hiring them to make sure there was no previous complaints against them.

They were on time, punctual and detailed. Spot on!!!! Do not use any other chimney providers like fireplace doctor....they are a scam.

technician was very dirty and tracked into house

It went well and it's a service I will have done on a yearly basis. I could tell the difference in the drying time after it was done. Now that there's a cap on the outside vent I won't have to worry about critters coming into the house. I would highly recommend this company to anyone.

Doodlebuggers were professional from the very first inquiry. Nathan perfromed the inspection and went above and beyond what I thought the inspection would entail. We had some recently discovered wood damage revealed during a routine chimney inspection. Nathan explained everything he would be checking for before he checked, and invited me to walk through the home with him as he read out the water meter and what the averages should be and what our readings were. Mold was confirmed in more places than I expected such as the duct work, air handler closet, bathroom (beneath vanity) and in the attic. Air testing was conducted and the report was returned within 48 hours. The report was easy to read and Jonathon from Doodlebuggers even took the time to read out the report to me. A plan for remediation was sent the next day with a detailed estimate. Their honesty of approaching the work by clearly stating that the remediation would not be as effective as it would if the source of the water and moisture were completed allowed me to proceed with my insurance company and not complete redundant services. We will be contacting them again as soon as the source of the problems are restored.

I first used Doodlebuggers to clean my AC vents for the whole house several years ago. I had mildew in them following a hurricane. I was very impressed by their professionalism and neatness. I highly recommend them! Recently, I had them back to determine whether or not i needed to have the vents cleaned again as it has been almost ten years. It was determined that they were not too bad yet so I have decided to wait for now, but will call them for sure when needed. Very impressive service!

They are fine. We used them, then we called them back gain because they did a good job. It was a fair price and did what i asked them to do.

He arrived on time, was very courteous, and explained what he was doing the entire time he was here.

Very pleased that they could inspect, advise, and replace all in one visit. Nice guys

Fast response, quality work. I will use them again.

They did an excellent job and were very prompt and courteous. They cleaned up well and left no mess.

I was contacted before arrival of the technician and told his name. He identified himself when he arrived, explained what he was going to do and went to work. He arrived at the exact appointment time. At all times he conducted himself in a most professional manner. He worked quickly but thoroughly and when finished reviewed his findings and recommendations with me. At no time was there any pressure to have any additional work performed. I later received an email with the quote for work discussed and the pictures and written report of the inspection findings.|We are considering gas logs and the tech offered a recommendation of places to look when we were ready to have them installed. They neither sell nor install gas logs. I will use them in the future for work needed before the gas logs are installed and have no hesitation in recommending them.

The third Doodle Bug rep I spoke with seemed to have some answers. She quoted me a rate of $175 for inspection and cleaning, about 30-40% higher than many DoodleBug prices quoted here on Angie's List. I told her I'd like to go ahead and schedule an appointment but that I'd also shop around to see if I could find a better price in the area. ( In most customer service circles, this is a chance tor the provider to either sell me on the value of their higher price, or adjust their price to meet the market. What happened instead was...) I was next informed that my appointment would be held until 3:00 PM this afternoon (clearly not enough time to get good quotes), then it would be canceled. I noted that there wouldn't be much time, and it had taken me three reps to get to the right person. Could I be provided with a direct number. This is where the customer representative got snippy with me. I was informed that the first person couldn't hear me, so I was then passed on to someone else who could hear me fine but the was the current representative's assistant (a CS rep has an assistant?), and that in reality it hadn't taken me three reps at all. This message was delivered with such disdain in her voice that I had to pause. Then I hung up. I will not do business with a company that who's first instinct is to blame the customer when anything goes wrong. Thank you, but no.

I plan to have them give me an estimmate very soon.

I received an e-mail with prices. Call with some questions about the estimate . Spoke with "Tom" the owner/manager about price. Told him I had the chimney top and would pay to have mine installed and that the estimate did not show a 10% military discount which is advertised. He got defensive and stated he pays workman's comp, payroll insurance ect.... But would send me a new estimate . After 2 weeks of me calling that I had not gotten an updated estaminet ...." Tom" was out of town, in the field on another call. None of my calls were returned....they even stopped answering the phone. ( must have caller ID ). I feel that my $125.00 was taken from me . I did not tell them I didn't accept the estaminet THEY wouldn't send another, return my call or contact me in any way. So Doodlebuggers is not a business that I would recommend to anyone ! Also my top is the exact model number he wanted me to purchase from him at over twice the price I paid, as I stated I would pay for the installation . 125.00 inspection only Over 1800.00 to do the job Receptionist name Karen Inspector James Simmons who was very nice. This is for chimney cleaning/ repair.

The house smelled much better after they worked their magic.

Wonderful experience with doodlebuggers.

Overall, pleased with work.

We have used this company before which is why we used them again. They show up on time and are very thorough. Great quality work.

Overall a great experience. He arrived before scheduled. He was friendly He was fast He was clean He did not try to suggest any unneeded work, like other companies I dealt with His quality do workmanship was good

All of my personal interactions with this company were professional and pleasant. Unfortunately, my chimney was damaged during their inspection and there was a general disagreement regarding the circumstances surrounding this event. So, we decided not to enter into any contracts subsequent to that incident. To their credit, Doodlebuggers repaired my chimney at no cost to me. I have no reason not to recommend Doodlebuggers to someone else.