Plumbing - Donald Spence State Certified Plumbing Contractor Since 1985; Pinellas Contractor's License: CFC1426534 - Owner Operated - No Subcontractors - NICHE: Quality, Professional Installation & Repairs Done by a Master Plumber - Cost is determined by quote.
Business highlights
40 years of trusted experience
Services we offer
Plumbing Service Work; Sewer Cleaning; Water Treatment; Water Heater Repairs & Replacement; Garbage Disposal Repair & Replacement; Angie's List Discount: 20% Off Labor; Master plumber does own work and can install your fixtures for you.
Services we don't offer
24 Hour Emergency Service; Accepting Credit Cards; Free On Site Estimates
Don showed up when he said he would. He answered all my questions. He did the work quickly and efficiently. He cleaned up after himself. I could not be happier with his work. I'd certainly use him, and recommend him to anyone.
Description of Work: Don replaced 2 shutoff valves, replaced the kitchen faucet, and installed an undersink water filter (2-cartridge).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Francesca O.
03/2015
5.0
plumbing
+ -1 more
Excellent job, no mess. Upgrading to new dishwasher and will definitely use him for that job as well.
Description of Work: He installed the electricity and water lines to my garbage disposal, kitchen sink, dishwasher, and refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Pat K.
02/2015
5.0
plumbing
+ -1 more
Job was finished in a very timely matter. Very efficient.
Description of Work: Connection of 3 bathroom faucets, installed kitchen faucet (including dish washer and disposal), replaced 1 tiolet, replaced both shower and tub faucet. excellent service, highly recommend Don. Very professional and extremely fair with pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Paul G.
02/2015
5.0
plumbing
+ -1 more
From the very beginning, I was impressed with Don at returning my phone calls and setting up an appointment. I had the kitchen completely renovated so cabinets and granite install were not always meeting deadlines. Don was always accommodating and understanding of the many changes to the appointments made. The day of appointment, he was on time and very professional. Work I thought would take approximately 30 minutes to do ended up taking 2.5 hours to do and his work was "quality" work. He hooked up the dishwasher, installed and connected the garbage disposal, as well as connect the kitchen faucet. I highly recommend The Water Company for all your plumbing work - reliable and reasonable.
Description of Work: Dishwasher hookup, garbage disposal install and hookup, kitchen faucet install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
CAROL W.
01/2015
5.0
plumbing
+ -1 more
The deal was $99 for $200 in labor. I also paid around $48 for parts. So we ended up paying around $150 for less than an hour's work. Maybe I am unrealistic but that was a little high. The person that came out was nice and did the work he promised so that is okay.
Description of Work: Fixed a leaky facet in the tub (1 bathroom) and replaced the round on/off handle to the shower in 2 bathrooms. Tightened two outside faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Laura Lyn G.
01/2015
5.0
plumbing, water heater repair
+ 0 more
The provider exceeded any expectation we had and we are thrilled with his work. He set up an appointment quickly and showed up exactly when scheduled. He completed three different jobs in a short amount of time. We HIGHLY recommend The Water Company if you are looking for a trustworthy, efficient, friendly and hard working plumber. Thank you!
Description of Work: The provider repaired a leaking toilet, a leaking hot water heater pipe and he also installed a new bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gail G.
01/2015
5.0
plumbing
+ -1 more
He is prompt, efficient, and trustworthy.
Description of Work: He replaced the wax rings that are located under the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
George M.
01/2015
5.0
plumbing
+ -1 more
Excellent service on all counts. Owner Don stopped by on the Saturday before the work was done to check out what needed to be done and to say hello. Came back on Monday and did the job. Very professional, cleaned very well after himself, and we are comfortable in thinking that we have found plumber that will handle all our plumbing needs in the future.
Description of Work: Removed leaking hot water heater and installed a new and larger hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$899
Gary S.
01/2015
5.0
plumbing
+ -1 more
Don did very good work and I'm completely satisfied. He made sure everything was clean when he was done. I highly recommend him and would hire him again in a heartbeat.
Description of Work: Don only charged me for labor while fixing and checking many things in my house. He also installed a new kitchen faucet as well...all at an unbeatable price. I thought I was going to have to buy a new toilet but he used the muriatic acid from my pool supplies to remove the corrosion and build up that was preventing my toilet from flushing well. After his work, my toilet flushed like it was new and looked as clean as a new toilet. What a savings over a new toilet!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Peter G.
12/2014
5.0
plumbing
+ -1 more
I just joined Angie's List this morning to look for reviews on plumbers. I am thoroughly pleased with their high recommendations and after reading reviews of several plumbing companies, I chose the Water Co, LLC. Don could not have been nicer or more professional. You can sense his honesty and sincerity when dealing with him regarding your plumbing issues. I had an issue with a leaky control valve that had gotten worse. Don came on Christmas Eve morning and solved my problem at a very reasonable cost. He was efficient and very knowledgeable. A leak detection company came here previously and misdiagnosed the problem and seemed to make the issue worse whereas Don remedied the problem immediately. I have no reservations recommending Don to anyone who needs plumbing services and will call him again with any future plumbing needs.
Description of Work: Don, fixed and installed a leaky control valve that was misdiagnosed by a prior leak detection company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Monique W.
12/2014
5.0
plumbing
+ -1 more
Provider was courteous. Was able to finish job in 1 hour. Cost was reasonable. Everything continues to work in good order.
Description of Work: Changed out toilet flappers and handles. Installed new kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Liza H.
11/2014
5.0
plumbing
+ -1 more
He followed up with me after I purchased the Angie's List coupon, and we set up an appointment for the next day. He was prompt and polite and fixed the plumbing problems quickly. I would hire him again.
Description of Work: Replaced toilet connection at wall, and fixed other leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Julie S.
10/2014
5.0
plumbing, water heater repair
+ 0 more
Don was here with 24 hours of my initial call. He was very courteous. He knew what he was doing and did a lot of work in the hour he was here. Very pleased with the outcome and will definitely recommend and use him again for future plumbing needs.
Description of Work: Replaced two leaking copper lines and fittings going to water heater. Changed the configuration of the piping to better suit the space the water heater is in. Replaced an old shutoff knob with a ball valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
yosvani L.
10/2014
5.0
plumbing
+ -1 more
That turned out pretty well. I had a pipe on the outside of the house that was leaking. They did a quick service and it took them about an hour. It turned out well and they did a good job. I was very happy with them.
Description of Work: I purchased a deal from this company for: $79 for $200 worth of plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Thomas J S.
10/2014
5.0
plumbing
+ -1 more
As mentioned, he was incredibly supportive and diagnosed the problem over the phone. VERY very pleased. I have a major plumbing project coming up and I know where I'll go.
Description of Work: We had a water pressure problem. He diagnosed the problem over the phone at NO charge! Incredible work. Very very pleased. Will use this company in the future
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan W.
10/2014
5.0
plumbing
+ -1 more
The technician showed up right on time. Looked over everything, told me what needed to be done and then spent about 45 minutes to an hour fixing everything. Also told me how to unstop my disposal the correct way.Great job. I will call them again.
Description of Work: They fixed my toilet and my garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gerry G.
09/2014
5.0
plumbing
+ -1 more
Both jobs were done very well. He was right on time, worked efficiently, knowingly, and left the area very clean.
Description of Work: Cleaned out a blocked sewer line with his snake. Changed the filters in a under counter water filter.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Robert B.
08/2014
5.0
plumbing
+ -1 more
An absolute pleasure to deal with Don. Was able to install the water heater in less than 24 hours after I purchased the hot water heater special offered by water Company LLC....so glad now I found a plumber to use that I feel does nice work at a fair price and leaves the area cleaner than when he started.
Description of Work: Installed new hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Rochelle R.
08/2014
5.0
plumbing
+ -1 more
Scheduling was fine. I had a leaking toilet which he fixed. He did a good job.
Description of Work: I purchased a big deal for $99 for $200 Worth of Plumbing Services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120.33
Michael M.
07/2014
5.0
plumbing, water softeners
+ 0 more
Had a slow leak - non-emergency, so I called on Monday and scheduled an appointment for that Wednesday. The plumber, Doctor Don, was very responsive. He called the day before to confirm as well as the morning of the service. He arrived on time and made the repair in about one hour. Repair was in the garage - he cleaned-up after the repair and explained what he did. He also corrected settings on the water softener (not part of the service call). The cost was very reasonable. I give Doctor Don an A+ for professionalism - considerate, punctual and did the job right. I'll use him again and recommend him to others. Thanks
Description of Work: Repaired a water leak - supply line to a water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Althea B.
07/2014
5.0
plumbing
+ -1 more
We called with an emergency leak outside our home. From our description, he wasn't sure if it fell within the scope of what he now fixes, fortunately he was already in the area and offered to come by and advise on the issue, with the caveat, that if he could do nothing, there would be no charge, but at least we would know who next to call. Don was knowledgeable, friendly and did a great job to find and fix the problem. His price was very reasonable! We would unreservedly recommend his services.
Description of Work: Fixed an outdoor leak that was creating a small "whirlpool" by the side of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Donna J.
07/2014
5.0
plumbing, water heater repair
+ 0 more
Dr. Don was on time and professional. He is a very experienced plumber and answered all my questions. He gave me the information I needed to make good decisions about my plumbing needs. I recently bought the condo he was working in and the air conditioning was not working so it was very hot and uncomfortable. Don never complained or said a word about it, he worked hard for almost two hours without a break. The condo has been vacant for some time and the toilet was very dirty, to my amazement he even cleaned the toilet after repairing it. If you do not have a dependable, experienced, professional plumber, definitely add Dr Don's name and number to your list of important contacts. I will call Dr. Don again when I am ready to replace my aging water heater and know I will get exactly what I need at a fair price.
Description of Work: Replaced the kitchen and bathroom faucets, fixed the loose shower arm, fixed the on/off handle in the tub, installed a plunger-type stopper in the tub, fixed the loose toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tahirih J.
07/2014
5.0
plumbing
+ -1 more
I was very pleased with his professionalism and his punctuality. He installed the three faucets and fixed the the toilet and he did an excellent job!
Description of Work: He installed three faucets and repaired a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277
Marion E.
06/2014
5.0
plumbing
+ -1 more
Don Spence was a pleasure to deal with & very competitive in price. He was quick to respond & quick to get the job done.
Description of Work: Installed a new garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joseph M.
06/2014
5.0
plumbing
+ -1 more
Don was very helpful and spent time with me on the phone explaining the options and making recommendations. He suggested I send a photo of the faucet so he could get the parts in advance, saving time and cost on the service call. Thank you.
Description of Work: Installation of new faucet kit for my bathtub, cleaning of sink drain and toilet adjustment.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning
FAQ
Water Company, LLC (The) is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Water Company, LLC (The) accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Water Company, LLC (The) does not offer free project estimates.
No, Water Company, LLC (The) does not offer eco-friendly accreditations.
No, Water Company, LLC (The) does not offer a senior discount.
No, Water Company, LLC (The) does not offer emergency services.
Yes, Water Company, LLC (The) offers warranties.
Water Company, LLC (The) offers the following services: Plumbing Service Work; Sewer Cleaning; Water Treatment; Water Heater Repairs & Replacement; Garbage Disposal Repair & Replacement; Angie's List Discount: 20% Off Labor; Master plumber does own work and can install your fixtures for you.
24 Hour Emergency Service; Accepting Credit Cards; Free On Site Estimates