Plumbing - Donald Spence State Certified Plumbing Contractor Since 1985; Pinellas Contractor's License: CFC1426534 - Owner Operated - No Subcontractors - NICHE: Quality, Professional Installation & Repairs Done by a Master Plumber - Cost is determined by quote.
Business highlights
40 years of trusted experience
Services we offer
Plumbing Service Work; Sewer Cleaning; Water Treatment; Water Heater Repairs & Replacement; Garbage Disposal Repair & Replacement; Angie's List Discount: 20% Off Labor; Master plumber does own work and can install your fixtures for you.
Services we don't offer
24 Hour Emergency Service; Accepting Credit Cards; Free On Site Estimates
Don has always done an excellent job every time I have hired him. I have hired him for plumbing work in my house and my daughters house. He has installed a water heater and water conditioner. I will continue to use his services and always a fair price.
Description of Work: Installation of a whole water conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$431
Y M.
02/2018
5.0
plumbing
+ -1 more
He fixed the clogged toilet, adjusted the water supply level, and told me some tips for the future. Jobs were prompt. I will hire him again.
Description of Work: fixed clogged toilet and leaky faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alexis T.
03/2017
5.0
plumbing
+ -1 more
Don was awesome and quickly responded and finished the job within a few hours. He does great work!
Description of Work: Replace a bad water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Janet M.
02/2017
5.0
plumbing
+ -1 more
The response to my telephone message was immediate, he arrived at the time stated, was courteous, professional, and immediately completed the repair. He also left the toilet in better shape than he found it! Cleaned it, and let me know that the inner workings (most often replaced part), was almost brand new. Would definitely call him again for any plumbing problems or repair that I may have.
Description of Work: I had a leak of "unknown origin", in the upstairs bathroom toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris S.
01/2017
5.0
plumbing
+ -1 more
He was very thorough and even snaked the line out from roof and Septic Tank.
Description of Work: Snaked drain Line in my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob F.
01/2017
5.0
plumbing
+ -1 more
Perfect. I planned to do the work myself, but realized I was "in over my head" because the new sink was deeper and not centered over the old plumbing.. Don happened to be in the neighborhood when I called and came over within an hour. He did an excellent job at a reasonable price
Description of Work: Kitchen sink-reinstall plumbing after installation of new countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary-Mathilde T.
12/2016
5.0
plumbing, water heater repair
+ 0 more
We called early in the morning, He was able to come right away, checked out the old water heater, gave us a fair quote and had the new one installed that afternoon, took away old one. The Water Company is our go-to company for plumbing issues.
Description of Work: No hot water, the water heater in condo old and needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Beth M.
11/2016
5.0
plumbing
+ -1 more
It didn't take long to fix and replace our split pipe, so he helped us out with other small questions and issues we had. What a great experience we had. Don installed a new tub and plumbing for us 7+ years ago and our experience was similar. We never at anytime had concerns that he was trying to make more work than was needed just to make more money. Don is a very nice, honest & friendly, professional man and it's comforting to have someone come into our home, that feels like "family".. We will certainly have him back next time we are in need and recommend him to our friend, family and neighbors.
Description of Work: We had a copper pipe split under our kitchen sink and Don came in, got right to it and fixed us right up!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83
Constance S.
11/2016
5.0
plumbing
+ -1 more
Don replied first thing Monday morning to my message from Angie's List and had my kitchen sink unclogged by 5pm the same day. He also fixed a leaking toilet and left everything he touched spotless. His rates are very fair, so I asked him to come back and replace all 3 toilets in my house. His fee was about half of what a major home improvement store charges. I'll have him back soon to update all my sinks. Don is the man for your job!
Description of Work: Cleared kitchen sink clog, replaced 3 toilets, repaired corroded water line to bathroom sink and more
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Charles G.
10/2016
2.0
plumbing
+ -1 more
Not well. Plumber was not responsive..no way to leave a message on his phone the second time I called him.
Description of Work: Called and left a message..didn't hear back so I emailed the owner. The following day, he emailed me saying he would call me later that day. When he finally called I missed the call but called him back within 30 minutes. The phone just rang and rang, and I was unable to leave a message. He never contacted me again.
Rating Category
Rating out of 5
responsiveness
2.0
Scott Y.
10/2016
5.0
plumbing
+ -1 more
Don was timely and excellent. Work was done well and professionally. Discount were given without being asked. Highly recommended.
Description of Work: Repair damaged/leaking pipe in wall (behind drywall)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Lynne L.
10/2016
5.0
plumbing
+ -1 more
He is neat, and cleans up after himself. Excellent job. He is coming back to fix faucets in laundry that leak.
Description of Work: Reconnected 3 sinks and put in new faucet in kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Bob S.
08/2016
5.0
plumbing, drain cleaning
+ 0 more
i sent a message to The Water Company asking if they could contact me ASAP. Don replied quickly with a message to call him. i called and Don said i would be 2nd on his list for the day. he arrived, got right to work, snaked the sewer line and resolved the backup issue. i had asked the price before the work was started and that was the price when completed. i like Don's straightforwardness. no trying to jack up the price or add services not necessary. i will definitely call Don at The Water Company for any future plumbing need. Thanks Don!!!
Description of Work: my house had a water/sewer line blockage. both showers had water backing up into them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jennifer N.
07/2016
5.0
plumbing
+ -1 more
I called Monday & he came out the very next morning. He was extremely nice & responsive & only took less than 30 minutes to complete the job satisfactorily! Reasonably priced! I will be saving this as my go to plumber if ever I need services again in the future.
Description of Work: Cleared multiple slow drains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Dixie S.
07/2016
5.0
plumbing
+ -1 more
Mr Spence, the plumber, arrived when he said he would, diagnosed the problem and immediately took care of the problem. It seems there were roots getting into the pipe, obstructing it. He cleaned up the area when he was done. He was very professional and very nice. I thought his price was very reasonable.
Description of Work: the toilet was not flushing properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris S.
04/2016
5.0
plumbing
+ -1 more
Very Nice Guy and I believe is a straight shooter. Showed up when he said he would to performed the service, showed up on time . His price for the service was extremely fair (with Angies List Discount) especially when compared to who I called in last time I needed the same service.
Description of Work: Snaked Drain though vent.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Mary-Mathilde T.
03/2016
5.0
plumbing
+ -1 more
Came at appointed time, was professional, fast and efficient. I would definitely use again even without an Angies special deal.
Description of Work: Installed new disposer in kitchen, replaced sink and faucet in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karen B.
02/2016
5.0
plumbing
+ -1 more
This is not the first time I've used The Water Company (see my earlier review), and Don has never disappointed. He is a master plumber who really understands plumbing. Consequently, he is able to solve tricky plumbing problems that others can't. As he was fixing one such problem for me (a toilet that wasn't filling properly) he told me that sometimes he has to be more of a detective than a plumber to do his job. Well, he is an excellent detective! His prices are also very reasonable. I'm really happy I found him and will continue to use him.
Description of Work: Numerous repairs, including fixing a toilet that no one else had been able to fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
William J.
12/2015
5.0
plumbing
+ -1 more
Excellent job. He took replaced my broken water spigot in a timely fashion and at a reasonable price.
Description of Work: Replaced outdoor water spigot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tyler M.
12/2015
5.0
plumbing
+ -1 more
Mr Donald Spence did an awesome job. He gave us an approximate time of arrival on both his visits and if he was running late he called to let us know that. He installed our new toilet in less than an hour. He removed the toilet from the premises and discarded it. He cleaned up after he was done with the job. He was not only professional but personable and reasonable with his prices. I would highly recommend him to anyone who wants a plumber who knows his trade and doesn't charge a ridiculous amount for his services.
Description of Work: He diagnosed why our shower was leaking instantously and knew what part to order to fix it. He fixed our toilet which was not flushing properly and recommended that we have a new toilet installed due to the amount of water the toilet was using to flush and that the toilet had hardly any power to do the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mark E.
12/2015
5.0
plumbing
+ -1 more
I'm going to call back because there's a small light. They are very helpful and communicative. He went out of his way. It was a good service.
Description of Work: I purchased a deal for $200 worth of plumbing services. They installed a faucet.
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Will D.
11/2015
5.0
plumbing
+ -1 more
I inadvertently purchased a service offer for a location that was outside their service area. The owner was extremely professional and went out of his way to refer me to another provider that was highly ranked and the job was completed.
Description of Work: Referred me to another provider
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom S.
11/2015
5.0
plumbing, water heater repair
+ 0 more
Don Spence from "The Water Company" replaced my 40 gallon water heater with a new one. The service included uninstalling and removing the old water heater, and delivering and installing the new W/H and making all the necessary water and electrical connections. The job was completed for both the price, and the time and date he quoted and was done in a very professional manor.
Description of Work: Replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$749
Paul K.
11/2015
5.0
plumbing
+ -1 more
He did work for my mom and step father and was always there for them when they needed him. He went above and beyond to help.
Description of Work: Fixed leaks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
yvette L.
11/2015
5.0
plumbing, water heater repair
+ 0 more
Donald is very professional and did the job quickly and I love my new faucet in bathroom. Definitely will call him again soon for another plumbing job in bathroom.
Description of Work: He drained water heater and flushed, repaired a shut off valve under bathroom sink and also installed new faucet in bathroom.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning
FAQ
Water Company, LLC (The) is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Water Company, LLC (The) accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Water Company, LLC (The) does not offer free project estimates.
No, Water Company, LLC (The) does not offer eco-friendly accreditations.
No, Water Company, LLC (The) does not offer a senior discount.
No, Water Company, LLC (The) does not offer emergency services.
Yes, Water Company, LLC (The) offers warranties.
Water Company, LLC (The) offers the following services: Plumbing Service Work; Sewer Cleaning; Water Treatment; Water Heater Repairs & Replacement; Garbage Disposal Repair & Replacement; Angie's List Discount: 20% Off Labor; Master plumber does own work and can install your fixtures for you.
24 Hour Emergency Service; Accepting Credit Cards; Free On Site Estimates