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Water Company, LLC (The)

Plumbing, Water Heaters, Water Filtration and Softening,

About us

Plumbing - Donald Spence State Certified Plumbing Contractor Since 1985; Pinellas Contractor's License: CFC1426534 - Owner Operated - No Subcontractors - NICHE: Quality, Professional Installation & Repairs Done by a Master Plumber - Cost is determined by quote.

Business highlights

40 years of trusted experience

Services we offer

Plumbing Service Work; Sewer Cleaning; Water Treatment; Water Heater Repairs & Replacement; Garbage Disposal Repair & Replacement; Angie's List Discount: 20% Off Labor; Master plumber does own work and can install your fixtures for you.

Services we don't offer

24 Hour Emergency Service; Accepting Credit Cards; Free On Site Estimates

Amenities

Warranties
Yes
Senior Discount

$20.00



Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 144 reviews

Amnarj S.
11/2015
5.0
plumbing
  + -1 more
It was a dripping with two valves after installed so I called to report the problem. Don returned the call promptly and came in next day to fix the problem, he also did a follow up call after that.
Description of Work: Changed kitchen faucet and valves in bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Linda C.
10/2015
5.0
plumbing
  + -1 more
He was very prompt and did a great job. He fixed an issue that three other plumbers could not.
Description of Work: He was able to fix an issue of no hot water in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Teresa B.
10/2015
5.0
plumbing, water softeners
  + 0 more
Great service, punctual and polite. No hard-sell on other products, and offered advice when asked. Very pleased with this company.
Description of Work: Using Big Deal, plumber removed outdated reverse osmosis system and replaced leaking valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joel B.
09/2015
5.0
plumbing
  + -1 more
He. Got to us earlier than we thought. Very professional and efficient.
Description of Work: Fixed a leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael F.
09/2015
5.0
plumbing
  + -1 more
The customer service from The Water Company was amazing. Don set expectations around his existing schedule (busy), contacted the tenants on my behalf, and quickly replaced the failing item. The Water Company sets the mark on the type of service, quality and professionalism you should expect.
Description of Work: The Water Company replaced a Garbage Disposal in my rental unit in Palm Harbor. They coordinate the schedule with the tenants, replaced the unit, and billed me directly. Excellent service and communication. WOW!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

thomas H.
09/2015
5.0
plumbing
  + -1 more
He arrived on time. We had only contracted for toilet valve replacement, but while he was here I asked him what he would charge to replace the bathtub plug. He quoted me a charge of $45 for the plug which I was fine with & proceded to replace it. Then he replaced the valves in both toilets. We were happy with the work, and asked him some questions about replacing our kitchen faucet. We will be contacting him in the future to do that.This was one of Angies deals. $89 for $200 in plumbing.
Description of Work: Replaced toilet valves in 2 toilets and replaced plug in bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Grace M.
09/2015
5.0
plumbing
  + -1 more
My bathtub's mechanical plug stopped holding water and he installed a better device that works beautifully. He also repaired a shower handle on-off that was poorly installed with incorrect parts by another plumber. He showed me the correct part for that and refreshed for me how to use it. He worked quickly and smoothly. He was very pleasant and professional. Left no mess. I will call him again in a heartbeat. Was very nice to do business with.
Description of Work: Repaired a couple of items in my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Gary R B.
08/2015
5.0
plumbing
  + -1 more
Don was a pro throughout and very personable.
Description of Work: Installed or changed all fixtures in bath and kitchen.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Thomas S.
08/2015
5.0
plumbing
  + -1 more
Had a major toilet problem and he was very fast, very responsive and did a fabulous job. Absolutely will use him again.
Description of Work: Broken toilet backing up into tub. Ack!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Marvin G.
07/2015
5.0
plumbing
  + -1 more
Excellent work, pleasant, on time, clean Left me impressed with his quality and service
Description of Work: Installed two toilets, disposal, dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mary D.
07/2015
5.0
plumbing
  + -1 more
He looked until he found the source and then replaced the drainage pipe. He did a wonderful job for a fair price. I would definetly use them in the future.
Description of Work: Found the leak and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Michael S.
07/2015
5.0
plumbing
  + -1 more
Did a great job. I contacted this company as a result of an Angie?s List daily promotion. Within two business days, Don called me but due to MY schedule, it took several calls before an appointment could be made. On the scheduled date and approximate time, Don arrived and within an hour both jobs were completed. He installed a flush mechanism I had previously purchased, but the outside faucet and copper piping were supplied by him. I thought the price for the parts he supplied were reasonable. Don was neat, efficient and experienced. I asked for his business card before he left because I will definitely use the company in the future
Description of Work: Installed toilet flush mechanism and replace an outside water faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Karen L.
06/2015
5.0
plumbing, water heater repair
  + 0 more
Don was great... he was extremely flexible with my crazy schedule. After a few reschedules (my fault) he came out today, listened to my concerns, made some adjustments to my toilets to ensure that they would operate optimally as well as checked and adjusted my water heater for the same. When he was in my master bath he noticed that I had a new shower head waiting to be installed, and he offered to install for me! He snaked my sewer lines and explained everything as he went along. Very helpful, very friendly and didn't talk down to me. Great experience, I would recommend to others.
Description of Work: Water Heater Check, Snake Sewer Lines, Installed Shower Head

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie B.
06/2015
5.0
plumbing
  + -1 more
Was very professional, punctual, and friendly. He came prepared; so far the job he did fixed our problem. His price was reasonable. Would definitely not hesitate to contact this company again and would recommend without hesitation.
Description of Work: Replaced an outdoor hose facet/bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cal W.
06/2015
5.0
plumbing
  + -1 more
Showed up on time, did the work efficiently, and was fairly priced. Will definitely use Don again.
Description of Work: Replaced some plumbing hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Clayton S H.
06/2015
5.0
plumbing
  + -1 more
Quick professional installation.
Description of Work: Install bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MIGUEL R.
06/2015
5.0
plumbing
  + -1 more
Overall it went very well and I was very pleased with his punctuality, attention to detail and knowledge. I gave all of the details of what he did previously so there isn't anything to add. I would use his services again.
Description of Work: The provider removed the mounting bracket for my kitchen sink faucet and used the new parts I received to re-mount the faucet, change the hose as well as the faucet head. He checked for leaks as well as changing out the Everpure filter cartridge that I purchased. In addition to the kitchen work he replaced the toilet flapper on my Toto toilet and found and removed an inline flow restrictor/filter from the manufacturer that was causing the toilet to take too long to fill. The screen on the restrictor was obstructed with particulate and was another reason it was taking too long to fill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Donald M.
05/2015
5.0
plumbing
  + -1 more
We were very pleased with the work accomplished by this gentleman. He is professional, personable and has the experience gained over many years of plumbing work. We plan to use him in the future whenever plumbing work is required or new fixtures are desired.
Description of Work: Fixed leaks in master bathroom laboratory fixture and shower stall fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Andrew V.
05/2015
5.0
plumbing
  + -1 more
We had a laundry room that originally had side my side washer/dryer. We bought a new stackable unit so we could add a utility sink so we needed new plumbing to accomidate the new sink. We did have some problems getting plumber to show up but he did come by the 3rd time and everything went smoothly. Plumber did great work and have had no problems with anything. Sink and laundry work great. Great guy and would use again if needed.
Description of Work: Installed utility sink and laundry machine to water/stack pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$256

pamela H.
05/2015
5.0
plumbing
  + -1 more
Don was excellent and very thorough. Cleaned up the area after he completed his work. Everything works excellent.
Description of Work: Master bath had clogged bath drain and toilet kept filling every 10 minutes. Don was very thorough, checking to insure the drain was not clogged further down the pipe. He cleared and cleaned the drain in the shower. He also replaced the flap in the toilet tank and adjusted it so it fills within 20 seconds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109.32

Gary B.
05/2015
5.0
plumbing
  + -1 more
Fantastic! I had 3 repairs needed and Don finished them all in 2 hours! One repair had to do with the clothes washing machine and needed next day service and Don came because I asked! Don is very personable and knowledgeable. I would highly recommend The Water Company! Gary Bonacorsi
Description of Work: Plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stephen H.
04/2015
1.0
plumbing
  + -1 more
If Don didn?t want to do the work he should have told me upfront. If he was careless and lost my number or just plain forgot me, then it begs the question of if he?s careless with my contact information what does that say about his work. Either way, it?s a poor way to operate a business and does not serve the customer very well. It?s a sad characteristic for a company on Angie?s List to have.
Description of Work: On Wednesday 4/15 I called and left a voicemail regarding a small plumbing job. Don called back a half hour later and told me he was on vacation in Orlando and asked if it was OK for him to call me back the following week by Wednesday 4/22. I agreed. Wednesday came and went without me getting a call. I waited until the following Wednesday 4/29 and still not getting a call back, I had another plumber do the work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

MARION E.
04/2015
5.0
plumbing
  + -1 more
It went fantastic! He was here on time, he was clean, and explained everything he was doing. He even made sure my cats didn’t escape. I would recommend him to anybody.
Description of Work: He replaced my shower head, the handle and the toe tester in the shower. He also fixed the jet handle on my Jacuzzi tub, as well on my hose spigot outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119.47

Kevin H.
04/2015
5.0
plumbing
  + -1 more
Don was exactly on time, installed everything perfectly, cleaned up after himself and even removed the old toilet and garbage disposal. I highly recommend his services!
Description of Work: Don replaced a toilet and garbage disposal for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rachel B.
03/2015
5.0
plumbing
  + -1 more
He was great to work with! He was inexpensive and followed through well. He came out twice to make sure the work was done right. He was very professional.
Description of Work: I purchased a deal for $99 for $200 Credit Toward Plumbing Services. He installed a faucet and fixed a leak behind the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

3610 Glenmac Court, Palm Harbor, FL 34684

thewatercompanyllc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning

FAQ

Water Company, LLC (The) is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Water Company, LLC (The) accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Water Company, LLC (The) does not offer free project estimates.
No, Water Company, LLC (The) does not offer eco-friendly accreditations.
No, Water Company, LLC (The) does not offer a senior discount.
No, Water Company, LLC (The) does not offer emergency services.
Yes, Water Company, LLC (The) offers warranties.
Water Company, LLC (The) offers the following services: Plumbing Service Work; Sewer Cleaning; Water Treatment; Water Heater Repairs & Replacement; Garbage Disposal Repair & Replacement; Angie's List Discount: 20% Off Labor; Master plumber does own work and can install your fixtures for you.
24 Hour Emergency Service; Accepting Credit Cards; Free On Site Estimates

Contact information

3610 Glenmac Court, Palm Harbor, FL 34684

thewatercompanyllc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed