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Insight Computer Consultants

Computer Repair, Computer Sales, Computer Training

About us

Located right here in Palm Beach Gardens we service all of Palm Beach and Martin county. We offer friendly, fast, same-day on-site computer repair, support and consultation. We guarantee our work as well as 100% customer satisfaction. If we can't fix it you don't pay! About me: Greetings! Im Brian Mckennon the owner, I'm originally from Connecticut where I graduated high school in '99 and then attended Palm Beach Atlantic University where I graduated with my Bachelors in Information Technology in 2004. I realized that a gap existed for on-site support for home and small business users so I formed Insight Computer Consultants and have been helping South Florida with their technology needs ever since. We work around your schedule to meet your technology needs. Some of our services: Networking (Wired/Wireless) Consultation and Setup Virus & Spyware Removal Data Recovery Custom Built Systems Friendly Courteous Techs New system setup and configuration Remote Desktop Support

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Fast same day service Networking for your home or office Virus/Spyware removal and prevention Data recovery specialists Custom built systems Friendly courteous techs 24 hour emergency service available

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 58 reviews

Adam B.
11/2019
3.0
computer repair
  + -1 more
.....................
Description of Work: computer set up

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

J F.
02/2018
5.0
computer repair
  + -1 more
Everything was excellent.
Description of Work: I had an emergency with my computer and Brian responded quickly and was knowledgeable about what caused the problem and how to fix it. He worked on my computer overnight and brought it to me the next day and I've never had a computer run so fast. I will definitely refer him to anyone who asks and will use him whenever I have computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice R.
11/2017
5.0
computer repair
  + -1 more
It went great!!
Description of Work: My computer needed to be fixed....not sure what it was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
02/2017
5.0
computer repair
  + -1 more
Excellent. Problem solved.
Description of Work: Was unable to send emails. Apparently, there was a glitch involving Google on my MacBook laptop, which Brian was able to take care of. Good communication, punctual. I was so impressed that I signed a year-long maintenance agreement with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine G.
12/2016
5.0
computer repair
  + -1 more
It went very well.
Description of Work: computer repair which led to replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Sarina D.
07/2014
5.0
computer repair
  + -1 more
Recommend Brian for all computer needs!
Description of Work: Everything.....Brian was extremely knowledgeable and patient in listening to our concerns and answered all our questions. He evaluated our computer and replaced it with a rebuilt PC with up to date programs. He educated us on the new programs,attached our 2 printers, all our previous documents and music and pictures. Answered questions regarding our iPads and cell phones. Brian was a lifesaver ....now our computer is up to date and fast! Recommend him for those that are not that computer literate ...can explain to us " oldsters" .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Linda G.
05/2014
5.0
computer repair
  + -1 more
I called Brian and he was available that same day. He took my computer and gave it a much-needed tune-up. It now runs very fast and has the programs I needed that I had trouble installing on my own. He was very professional, quick, reasonable, and friendly. I wish I had known about Brian before when I had a computer repair person who obviously did not know what he was doing. I will use Brian in the future and also recommend him to everyone.
Description of Work: Brian made my computer like new - took off things that I didn't need, installed new software, made it run faster

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Melissa Z.
05/2014
5.0
computer repair
  + -1 more
We have used Brian for years, bought 3 computer from him, and always call him when there is a computer issues. He always takes care of the problem and is responsive and fair. We automatically call him with any computer issue and have always been happy with the results. The first laptop we purchased from him we still used 7 years later. When I needed a more up to date computer, I just called Brian and did not have to deal with the hassle of buying one. Don't hesitate to call him for any computer need.
Description of Work: Cleaned viruses off our assistants computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Amy H.
05/2014
5.0
computer repair
  + -1 more
When I had to set up my computer network I called insight computers and Brian said he would help me. He showed up early the next day and set everything up for me. Brian was very professional. I have called him for all of my computer problems since then and would never use any other service. Brian has even accessed my daughters laptop after she forgot her password and locked herself out of it.
Description of Work: Set up my computer and wireless network. Reset my daughters laptop after she forgot her password. Removed viruses from my home computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Myron A.
04/2014
2.0
computer repair
  + -1 more
Seemed fine at the time. Had to call comcast to fix problems. Future technician said parts were cheap and we were overcharged.
Description of Work: Installed old technology router. Used cables and splitter not compatible with comcast.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$700

Response from Insight Computer Consultants
Here at Insight Computer Consultants we strive for 100% customer satisfaction on every call. Unfortunately in this case the client never made us aware that there were any problems with the installation otherwise we would have rectified the situation immediately. We regret your experience and wish you the best for your future technology needs.

Tina P.
02/2014
5.0
computer repair
  + -1 more
Brian was great. He explained the problem in an easily understandable way, offered up a solution, and fixed the problem in less than a few hours. I contacted him via email this morning with my request, he responded back to my email within almost minutes and from there scheduled a time to come over and look at the problem the same day in the afternoon. Once he was able to take a look at the problem he was able to resolve it quickly. Same day service at it's finest!
Description of Work: We were experiencing some problems with our wireless printer and syncing it up with the laptop so that you could print so I contacted Brian to come over and take a look at the problem. After a little bit of investigating Brian was able to detect the problem quickly and recommend a resolution. Not only did Brian offer up a recommendation on how to fix the problem, he immediately went out and found the needed equipment, fixed the problem and simplified the process on getting onto the wireless network and ensure that we don't have a problem printing anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Dennis M.
11/2013
5.0
computer repair
  + -1 more
He uploaded goggle chrome which took about 30 minutes. It works fine with my new broadband internet connection. I was using windows internet explorer and could not connect to my new broadband connection.
Description of Work: Uploaded software that enabled the use of a new broadband connection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

jennifer L.
11/2013
5.0
computer repair
  + -1 more
Brian has been to our home 3 times now. The first time to clean up all the junk on our computers, and then transfered back the data we wanted to keep. Then my husband found out that Brian builds computers so had had him build one custom for his wants/needs. My husband is so happy with the way it turned out. The quality is amazing not to mention it looks really sharp too!! Also he gave him a 3 year warranty on it, which he really liked. Then he was back today to give us a top of the line modem. Brian is extremely knowledgeable, and very professional. He answers all of our questions, and was on time with all his appointments. We couldn't be happier and we will definitely be recommending him to all our friends and family.
Description of Work: Brian purchased a top of the line modem for me and my husband and connected it. Then set up our external back up. Then Brian made sure my computer and my husbands computer were both connected to the back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Myron A.
10/2013
5.0
computer repair
  + -1 more
He came to my location to pick up and return the laptop. After diagnosing the problem, he saved as many files as possible, rebuilt the laptop, reloaded Windows Vista, basic software and anti-virus/malware software. He explained how to back my files on a schedule, responded to several questions I called about afterwards. I was pleased with his service.
Description of Work: Helped me recover from broken laptop hardware.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Patricia R.
10/2013
5.0
computer repair
  + -1 more
Besides answering all questions to my satisfaction, Brian converted my computer to wireless so I could use it as I desired. He built me a new computer, installed it into my office and everything is working great. My first action on my new system was to come onto Angie's List and write a review for him. Very professional and efficient. I would highly recommend him and will use him in the future if ever I need computer advice or repair.
Description of Work: I called Insight because my computer was stuck in Sleep Mode. In addition, I wanted to be able to utilize my computer in another area of the house, an area for which it was not wired. Brian came to my home and evaluated my computer. He found my motherboard was bad and showed me inside the computer so I could see the damage for myself. He answered many questions for me, some unrelated to the problem, and was very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert K.
05/2013
5.0
computer repair, computer sales
  + 0 more
Very well. Highly recommend Brian. Very knowledgeable
Description of Work: Brian was great. He worked on my computer on a Saturday and I was very pleased with the job he completed. So much so that at the end of the visit to my office I also ordered a brand new, top of the line computer system which he custom built for me from scratch. I am typing this from the new machine now and its working really well. Much better and faster than any system I have ever owned. I would definitely recommend Brian to others. Also, his price on the new machine was very good, especially for the quality of the internal components which blow away a system like a Dell or Sony etc. This new system was less expensive than what would be advertised as a top of the line brand name yet its even better! Regards Bob

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bryna/ Richard I.
02/2013
5.0
computer repair
  + -1 more
Please read my review above - it was an exceptional and pleasant experience!
Description of Work: Brian, was exceptional! My computer crashed and he was "johnny on the spot"! He came over within 3 - 4 hours to diagnose the problem, and we decided the beast had to be replaced! He built me a new computer to meet my specific specs within about 6 hours! He returned with the new computer by 7:00 pm an re-installed most of my software, hooked up the network, printers, etc.. by 9:30 pm. He had the patient of a saint in dealing with my over 14 years of the "do-it - yourself" wires,hubs et all that he found! He KNOWS what he is doing and was very patient in dealing with my anxiety to get back in business ASAP! Can't say enough about his knowledge, ability and PATIENTS! If you have a problem, you MUST call Brian @ "INSIGHT"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Nancy Y.
02/2013
5.0
computer repair
  + -1 more
The owner of the company was very professional and knowledgeable. He can relate to all kinds of clients both experienced and non-experienced both men and women.
Description of Work: Purchased new custom built CPU because my old CPU was 6 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert T.
12/2012
5.0
computer repair
  + -1 more
Once I realized my computer had "crashed" I knew I needed to have a computer technician look at it. I turned to Angies List for help and found Brian at Insight Computer Consultants. Brian was courteous and professional from start to finish. He came over to my house that evening and diagnosed the problem and left with my computer. It about three days he was back with my computer and a new hard drive. I had all my data backed up with Carbonite. So, once my computer was returned and backed up with my data, I was back to normal. Brian was available to me during and after the repairs to assist me with some "little things". Again, Brian was great to work with and very efficient with no drama. I would definitely call him again.
Description of Work: My computer "crashed" and needed to a new hard drive installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nina C.
11/2012
5.0
computer repair
  + -1 more
He was not pushing a sale on me for his custom computer, he gave me all the options available to me. I made the decision to have him build a custom machine (I blow up computers for some reason.. hoping this solution would be the end of that). He came the following day , installed a new machine, saved the data from the old machine. He could not have been more understanding of the urgency of the situation. Any questions I had following the installation, he answers and fixes if needed, in a timely manner. So far, I am so pleased. Is it much more $ than I would have spent at Best Buy? Yes. However, having a professional customize, be accessible for any questions and warranty the machine for 3 years for me, is worth it. I probably would be fighting on the phone with Dell weeks later without a computer, had Brian not come to the rescue!
Description of Work: Brian came out the day after I called to diagnose my computer issue. He ran a few tests at my placed, then took the computer to his office. Unfortunately, the mother board was toast. He built a custom computer and had it installed in 2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Tracy L.
10/2012
5.0
computer repair
  + -1 more
Brian is awesome. He showed up immediately, diagnosed the problem & in less than 24 hours had updated, fixed & repaired my computer better than new!!! He was prompt, kept in communication during & after to make sure everything was done to my specifications & needs. I will defiantly recommend him and use his services again.
Description of Work: Brian fixed my computer better than new!!! He cleaned it all out but saved all needed files & programs & files I requested to be saved. My computer runs faster than ever & I have had no problems, no pop-ups and he updated it with all the current spyware & anti-spam ware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Andrew G.
09/2012
5.0
computer repair
  + -1 more
They continue to provide rapid response at a reasonable rate.
Description of Work: They just helped with some laptop issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alissa B.
08/2012
5.0
computer repair
  + -1 more
Brian is excellent. He answered the phone at 8:30 pm, came the next morning, diagnosed the issue, and had the computer back, scrubbed clean, the next day. He patiently answered my questions and calmed my concerns. I highly recommend Brian!
Description of Work: Clean up my computer after a nasty virus/malware attack.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Andrew G.
06/2012
5.0
computer repair
  + -1 more
It was an excellent experience. He did everything he said he would do and did it quickly. He asked if there was anything else he could do and we did come up with a couple other things that I remembered. He was available at a very short notice.
Description of Work: They fixed my printer so that the wireless was disconnected and updated all my applications on my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

James T.
06/2012
5.0
computer repair
  + -1 more
I can't say enough good things about Insight Computers... I am a small business owner who has been bailed out over the years by Brian's expertise, and great customer service. He has worked for me on 4-5 occasions and everytime leaves me extremely satisfied. I love getting to deal directly with the owner, and with Insight Computers that is exactly how it gets to work. I highly reccomend them for any computer related problems you may have, or If you are looking for the custom built-to-order pc, that is where Insight really excells! I'll be using them again very soon!
Description of Work: Revamped hard-drive, removed viruses,installed new hardware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
    • 3

Contact information

4735 Cadiz Circle, Palm Beach Gardens, FL 33418


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Insight Computer Consultants is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Insight Computer Consultants accepts the following forms of payment: Check
No, Insight Computer Consultants does not offer free project estimates.
No, Insight Computer Consultants does not offer eco-friendly accreditations.
No, Insight Computer Consultants does not offer a senior discount.
Yes, Insight Computer Consultants offers emergency services.
Yes, Insight Computer Consultants offers warranties.
Insight Computer Consultants offers the following services: Fast same day service Networking for your home or office Virus/Spyware removal and prevention Data recovery specialists Custom built systems Friendly courteous techs 24 hour emergency service available
Ask for details.

Contact information

4735 Cadiz Circle, Palm Beach Gardens, FL 33418


Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM