We scheduled a date and time, Steamboat did not show up. Mind you we removed all belongings from furniture. When they arrived two(2) days later, the carpet has dirty lines in it where it looks like they missed areas or went too fast. A few other areas did not get cleaned very well.
Response from Steamboat Carpet Cleaning
Good afternoon Ray, we are very sorry to hear about your carpet cleaning company not showing up for a scheduled appointment. In no capacity would we show up 2 days late for a scheduled appointment. In 38 years of proudly serving Brevard County and cleaning carpet to perfection, we have never failed to show up to a scheduled appointment. Not once. If we have a customer even slightly disappointed in our service or workmanship, which would be extremely rare as you can see by our nearly perfect customer reviews, we return immediately upon notification, and re-do the entire job "100% to perfection"! This is the first we have ever heard from you regarding this matter as you have never contacted our office regarding these concerns. Are you sure you have the right company??? We have teams on standby ready to clean carpet to perfection (24/7) and would be happy to dispatch our master level technicians to clean your carpet to it's highest & best restoration level possible. Simply call our office at 321-768-2725 and we will send one of our teams to your home, on time, and get your carpet cleaned to perfection. We offer ALL of our valued customers a 100% satisfaction guarantee. Call 321-768-2725 and we will make your carpet look and smell absolutely terrific, like brand new. Again, call our office at 321-768-2725 for prompt and immediate service.