ARC Chimney Sweeps

Chimney Repair, Chimney Sweep, Fireplaces,

About us

Professional Chimney Sweep Services, Servicing a large portion of the beautiful Gulf Coast. We currently perform services from Panama City, FL to Bay St. Louis, MS. Providing the greatest in home customer service the chimney industry has ever seen was the reason why ARC Chimney Sweeps was founded. We not only have a grueling interview process and hire only the best candidates, but we believe that our technicians go above and beyond all expectations. We believe in the philosophy that it's easier to train a nice person to be good at chimney’s than a person that’s good at chimneys to be nice. We exude customer service, and it shows in our performance and ratings. Making you satisfied or happy isn't our only goal, having you excited about using us annually is! Customer satisfaction guarantee on all work. Our technicians have some of the best training in the area. Our quality of work will not be matched. We never cut corners and use only the best products when dealing with your chimney, furthermore, unlike most other companies we invite you to ask us questions. We want you to feel comfortable putting a fire inside your beautiful home. Having a fireplace is one of the most rewarding things about owning your own home, and having confidence in its safety is paramount.

Business highlights

11 years of trusted experience
Family Owned & Operated

Services we offer

Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8607 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-100 of 607 reviews

Scott C.
09/2017
5.0
chimney caps
  + -1 more
The people were very courteous, and professional. The repair crew left the area nice and clean.
Description of Work: My chimney cap was rusting. The gentleman from ARC took photos and showed me the problem. I had a water leak around the edges of the spark arrester and the cap was rusted. A date was set for the repairs. The work was done on the day agreed. The new cap looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from ARC Chimney Sweeps
Thank you for your review!

Susan F.
09/2017
5.0
chimney sweep, fireplaces
  + 0 more
They arrived punctually and completed the service as contracted.
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Matthew K.
09/2017
5.0
chimney repair
  + -1 more
called to see if could arrive early, work performed timely manner. No significant issues, discussed options, Professional in nature. Would hire again no questions asked
Description of Work: chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you so much for your review! We look forward to working with you in the future!

Treva B.
08/2017
5.0
chimney repair
  + -1 more
I was pleased with the services rendered.
Description of Work: Chimney Cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Jerry S.
08/2017
5.0
chimney sweep, fireplaces
  + 0 more
Excellent. Very professional and took his time to do a great job
Description of Work: Chimney swept

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from ARC Chimney Sweeps
Thank you for your review!

Ronald G.
08/2017
5.0
chimney sweep
  + -1 more
They were quick & efficient. They said it was pretty clean for not having been cleaned for over 17 years. They suggested replacing the cap as there was some rust, but he said it was not something that needed to be done immediately.
Description of Work: We had a bit of a scheduling issue as they come in from out of town. The original appt. had to be rescheduled because of car trouble. They rescheduled weeks out instead of a few days which was a bit frustrating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for taking time to review our company!

cheri B.
08/2017
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
These guys did an excellent job. It wasn't cheap, but it was worth it. They assessed the chimney and broken damper and made recommendations re what should be done. In our case, it was not only the damper but a lot of lost mortar and a decomposed cap that needed repair since that was allowing water to come into the fireplaces and had rusted the damper cable. The contractor who we dealt with, Christian, was very professional and pleasant, and helped sell me on the job.
Description of Work: Chimney damper replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your kind and honest review!

Susan W.
08/2017
5.0
chimney repair
  + -1 more
Good. Not too interested in having integrity ofchimney evaluated, however. Just wanted acleaninh
Description of Work: Chimney cleaned

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you for your review! We always do a full inspection when doing a chimney cleaning. I apologize for any inconveniences this may have caused, however we feel it is extremely important to inform our customers of the condition of their system. Thank you for your feedback.

juanta R.
08/2017
5.0
chimney sweep
  + -1 more
Fine. He explained what he did as he went along.
Description of Work: cleaned and inspected roof and chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you for your review! We appreciate your feedback!

Ryan M.
08/2017
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
The repair went really well. It took about 6 weeks because there wasn't much business in my area and they coordinate their jobs based on location to each other.
Description of Work: I needed chimney grout repair, chimney cap cracks filled, and a new damper system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from ARC Chimney Sweeps
Thank you for your review! We appreciate your feedback!

Charlene T.
08/2017
5.0
chimney repair, fireplaces
  + 0 more
Did a beautiful job. Professional team and quality work. Went above and beyond to make sure it done correctly.
Description of Work: Fireplace leaks. Brick mortar repair and flashing replacement needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ARC Chimney Sweeps
Thank you for the excellent review! We look forward to doing business with you in the future!

Sheryl B.
08/2017
4.0
chimney sweep, fireplaces
  + 0 more
A bit too quickly. Not sure it was done thoroughly enough. In and out in 15 minutes. Last time they were hired at a different location it took 45 mins.
Description of Work: Clean and inspect chimbey

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from ARC Chimney Sweeps
Thank you for your review. We are looking into this. Our guys are normally very thorough and take their time at our customers homes. We would be happy to send one of our technicians out to make sure everything was done correctly, and thoroughly. Again, thank you for making us aware of this.

Bill S.
08/2017
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
As far as I can tell, the quality is fine. I won’t know anything until we have a fire in the fireplace so it will be in the winter. The guys were very polite and accommodating and seemed to know what they were doing. Again, we won’t know until we have a fire in the fireplace because they put a thing on the top of the chimney. It was a whole lot more than I expected.
Description of Work: They put a cap on the chimney. They put a cap on the flue and changed the sealant on the top. The cement was bad at the top of the chimney. There was an exposed area inside the firebox itself and they repaired that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from ARC Chimney Sweeps
Thank you for your review!

Stephen P.
08/2017
5.0
chimney sweep, fireplaces
  + 0 more
Arrived on time, completed the job quickly and explained any issues.
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Meredith R.
08/2017
5.0
chimney repair
  + -1 more
The inspection cleaning was done quickly and neatly. They returned a week later to replace the chase cover which was a sizeable expense for us, about $800. That work was done quickly also. We were satisfied with the results. The crew was pleasant, professional and efficient.
Description of Work: I used an Angie's List special for a chimney cleaning and inspection. They discovered the chimney chase cover needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your excellent review!

Treva B.
07/2017
5.0
chimney sweep, chimney repair
  + 0 more
Very well. I was pleased with the service and inspection.
Description of Work: Chimney Cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Ann & George J.
07/2017
5.0
chimney sweep
  + -1 more
They were good. I would recommend them and use them, again.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review! We look forward to helping you with your fireplace in the future!

William H.
07/2017
5.0
chimney caps, chimney repair
  + 0 more
They were on time, and very professional. They worked straight through and cleaned up all the mess leaving the yard just as it was. The chimney looks phenomenal, and has seen two rain storms with no water inside the house.
Description of Work: The inspected my chimney, replaced the flashing around my chimney, refinished the crown of my chimney, and applied the water repellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for the excellent review!

Matt R.
07/2017
5.0
gas logs
  + -1 more
Arrived on time, explained everything he did.
Description of Work: Gas fire place inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Frederick P.
07/2017
5.0
chimney sweep, chimney repair
  + 0 more
Just purchased home. Needed inspection and cleaning. Did great job. No mess.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles G.
07/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
On time and went to work. Found unsafe places in my chimney, they will be back next month for repairs.
Description of Work: Chimney cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,885

Response from ARC Chimney Sweeps
Thank you for your review! We look forward to our appointment to correct the safety concern in your chimney!

Christina P.
07/2017
3.0
chimney sweep, fireplaces
  + 0 more
Employees were nice but communication within company is poor and too many people didn't perform the duties of their jobs appropriately. Wound up not having any work done and being refunded for what I had already paid.
Description of Work: Chimney Sweep and Fireplace Insert Removal

Rating CategoryRating out of 5
professionalism
3.0
punctuality
5.0


Jerri C.
07/2017
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Everything was done in just a few hours
Description of Work: They came and cleaned out the fireplace and put a fire wall up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Julie N.
07/2017
5.0
chimney sweep, chimney repair, gas logs
  + 1 more
At every turn the service was friendly, polite, clearly explained, and very professional. There was never any mess or fuss and I now feel fully comfortable using my fireplace. They went out of their way to make sure I fully understood what was being done and was happy with the results.
Description of Work: Had an Angie's List coupon to have my chimney cleaned and inspected. Upon inspection, the chimney was deemed unusable (exactly why I had it inspected before using it). Necessary repairs were explained to me and scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your excellent review! We are so happy that everything went smoothly, and we were able to help you get your fireplace and chimney in great shape for the upcoming burning season. We look forward to seeing you for your annual cleaning and inspections!

Ginny M.
07/2017
4.0
chimney sweep, chimney caps, chimney repair
  + 1 more
So far no water has dropped down the chimney
Description of Work: Leak in chimney

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Response from ARC Chimney Sweeps
Thank you for your review! We are glad to hear we could help you with your water leak!

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Gas Logs,
Dryer Vent Cleaning,
Firewood

FAQ

ARC Chimney Sweeps is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ARC Chimney Sweeps accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, ARC Chimney Sweeps does not offer free project estimates.
No, ARC Chimney Sweeps does not offer eco-friendly accreditations.
No, ARC Chimney Sweeps does not offer a senior discount.
No, ARC Chimney Sweeps does not offer emergency services.
Yes, ARC Chimney Sweeps offers warranties.
ARC Chimney Sweeps offers the following services: Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed