ARC Chimney Sweeps

Chimney Repair, Chimney Sweep, Fireplaces,

About us

Professional Chimney Sweep Services, Servicing a large portion of the beautiful Gulf Coast. We currently perform services from Panama City, FL to Bay St. Louis, MS. Providing the greatest in home customer service the chimney industry has ever seen was the reason why ARC Chimney Sweeps was founded. We not only have a grueling interview process and hire only the best candidates, but we believe that our technicians go above and beyond all expectations. We believe in the philosophy that it's easier to train a nice person to be good at chimney’s than a person that’s good at chimneys to be nice. We exude customer service, and it shows in our performance and ratings. Making you satisfied or happy isn't our only goal, having you excited about using us annually is! Customer satisfaction guarantee on all work. Our technicians have some of the best training in the area. Our quality of work will not be matched. We never cut corners and use only the best products when dealing with your chimney, furthermore, unlike most other companies we invite you to ask us questions. We want you to feel comfortable putting a fire inside your beautiful home. Having a fireplace is one of the most rewarding things about owning your own home, and having confidence in its safety is paramount.

Business highlights

10 years of trusted experience
Family Owned & Operated

Services we offer

Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8607 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 607 reviews

Steven K.
11/2023
5.0
chimney sweep
  + -1 more
Shower up on time and did an excellent job.
Description of Work: Fireplace inspection - rebuild of firebox and replacement of screen on top of chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Erika H.
09/2023
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
Everything went smoothly, onsite team was timely and professional both for the initial visit and installation.
Description of Work: Chimney cap and conversion to electric fireplace
Rating CategoryRating out of 5
Yes, I recommend this pro

Beryl L.
09/2023
5.0
fireplaces
  + -1 more
The tech was professional and only did what was required. My chimney didn't need cleaning.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Angela K.
01/2023
5.0
chimney sweep
  + -1 more
The gentleman did an inspection and sweep. He was able to point out a safety issue and give me a quote for repairs. Professional, polite, didn't make a mess.
Description of Work: Chimney Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

STEVEN BERNARD W.
11/2022
5.0
fireplaces
  + -1 more
Trevor was on time, courteous and very professional. He inspected the fireplace, damper, flue liner and chimney crown. He found several issues that need to be addressed and the structure was clean. He explained pricing and all the options, very pleased.
Description of Work: Inspection and possible cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Dale K.
06/2022
1.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Just wanted to get some firebricks repaired and the chimney to stop leaking during major storms. They came and inspected; had the firebricks replaced. After getting the chimney pressure washed and waterproofed, they “discovered” their was a disconnection hear the bottom and they couldn’t put on a new top but they could, for $10k demolish the chimney to fix it. Or, for $1k I could cap it and never use it again. It had always worked fine before this company came along. The owner doesn’t respond to my initial inspection questions but they have no problem harassing me to get their money that I never would have spent if they had any professionalism. Do not use them.
Description of Work: Firebricks replaced and chimney leakage

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$1,000

Response from ARC Chimney Sweeps
Good afternoon, we appreciate you taking the time to get your concerns over to us. This situation has been incredibly unfortunate for us both. We can assure you, we never look forward to giving a customer this news. Unfortunately, disconnects can be difficult to see. When we removed the chase cover that was currently on the chimney, we discovered the disconnect. Due to the location of the disconnect, and the way your system was originally installed, we are unable to fix the disconnect without accessing it from the brick façade. The owner of the business was at your home, and discussed the options with you personally. We removed the cost of all repairs that had already been completed, with the exception of the waterproofing and chase cover. We understand the chimney has always worked fine, and can function normally with a disconnect. The functionality of the chimney does not have anything to do with the safety of it, it only takes one fire for a home to burn down. We apologize for the inconvenience this has caused, but it would be immoral to leave a disconnect in your chimney without discussing it with you.

Robyn C.
03/2022
5.0
chimney sweep, chimney repair
  + 0 more
They were awesome!! Did a great job, incredibly professional!! Would definitely recommend them! And will use them again if we need them. I don’t anticipate needing them again because they were very thorough! Went way beyond our expectations!! Thank you Hunter and team!!
Description of Work: A whole chimney repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Bobby M.
02/2022
5.0
chimney caps
  + -1 more
Work accomplished earlier than expected, they called with earlier appointment when someone cancelled. Showed up as scheduled and did an excellent job. Use a tarp in front of fireplace to prevent getting carpet dirty. Justin and his new helper, Justin, both professionals.
Description of Work: Remove damper, installed top locking damper, and sealed with rubber coating

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Danny V.
12/2021
5.0
chimney caps
  + -1 more
The installation went well. The existing cap was demolished quickly and safely. The new cap was previously pre-measured and fit onto our chimney with no fit-up issues. The drill-in fasteners with neoprene washers that were used appear to be a great way to reduce the appearance of fasteners along the perimeter flange of the new cap (as opposed to using sealant on the head of the fasteners). Kyle and TJ, the installers, were very informative, serious about their work and efficient -- they were done in very short order.
Description of Work: Chimney Cap Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Frances R.
08/2021
5.0
chimney sweep, chimney caps
  + 0 more
Great! Prompt,professional,courteous service for a great price.
Description of Work: Chimney cap, chimney sweeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike P.
07/2021
4.0
chimney caps, chimney repair
  + 0 more
First they are booked out for 3 months and if you need quick repair, this is not it. I could wait so I used them. I had them put a blank on my chimney and tell me where water was coming in. they did a water test and said it is coming in brick. Wanted me to pay an additional $2100 to waterseal it!! I paid $250 for 5 gallons of the best on market and did it myself in 4 hours. They admitted the seal they used would have to be done again every 5 years. These guys are experts but the cost is crazy..I paid $1275 for 2 hours of work and a cap that probably cost them $300.
Description of Work: They know their stuff, but you pay for that knowledge

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,275

Keith G.
12/2020
5.0
chimney caps
  + -1 more
TJ and Justin arrived on time and did a very good job. They answered all of my questions and their work was outstanding.
Description of Work: Removal of the old chimney cap and installation of the new aluminum cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia P.
12/2020
5.0
chimney caps, chimney repair
  + 0 more
There was a lot of deterioration inside the chimney which made it unsafe to use. Michael and Wayne were very professional and presented us with an estimate for repairs. We have hired them to come back and do the work to insure my fireplace is safe and in good working order.
Description of Work: We never used the chimney so we had them do an inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Betty G.
12/2020
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
It went great! TJ was very polite, punctual and fast!
Description of Work: chimney needed repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Glenda W.
11/2020
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
It was good. the first appointment was early which was a little inconvenient , but understandable. The appointment for repair was punctual and took only a short time. Kyle was professional and courteous. I found the price a little high, but the work and professionalism were appropriate for the cost. I would use again and I have referred the company to my friends and neighbors. Glenda Wood
Description of Work: chimney inspected and swept

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Zoekia K.
10/2020
5.0
chimney sweep, chimney caps
  + 0 more
They were phenomenal. They came out within 48 hours and were done in an hour. Awesome work.
Description of Work: Chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather B.
09/2020
5.0
chimney caps, chimney repair
  + 0 more
Justin and Michael were on time, in fact came early! They were very nice, professional and got the job done. I would highly recommend those two!
Description of Work: reinstalled lock top dampers in chimney from Hurricane Sally damage

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim D.
09/2020
5.0
dryer vent cleaning
  + -1 more
The tech service men, Kyle and Brandon, were here on time, very knowledgeable and intent on solving our problem. They explained the problems and gave a full explanation of how they would resolve the issues. Could not have been more pleased with their work. We would definitely recommend them!
Description of Work: Dryer vent repair and dryer assessment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Charles H.
09/2020
5.0
chimney caps
  + -1 more
The crew was friendly, professional, and very knowledgeable. They actually saved me money and it was their recommendation! I am very pleased with their work, so far. Just completed sealing my chimney from leakage so time will tell if this fixed my problems, but I feel confident that it will.
Description of Work: Leak-proof chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tyler M.
09/2020
5.0
chimney caps
  + -1 more
Great really nice people loved the work
Description of Work: Cleaning of gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teri M.
09/2020
5.0
chimney sweep, chimney caps
  + 0 more
Very Good! The Technician Michael Murphy was very professional and knowledgeable. I am happy I found this Company. Thank You
Description of Work: Chimney Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie J.
07/2020
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
They did a very good job. They told me all the things that needed to be done. They were honest.
Description of Work: Chimney sweep, waterproofing, a new damper and chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you so much for choosing ARC Chimney Sweeps!

Shere R.
06/2020
5.0
fireplaces
  + -1 more
Technicians inspected the area of concern and told us that it was not anything to be concerned with and explained in detail why. They did not charge us or repair something that did not require repair - very honest company! Highly recommend!!
Description of Work: REpair of hairline crack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review! We look forward to working with you again in the future!

Stacey B.
02/2020
5.0
chimney sweep, chimney repair
  + 0 more
Very clean and professional. Dependable as well. Would definitely recommend.
Description of Work: Chimney sweep and inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review! We look forward to seeing you next year!

Diana R.
12/2019
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
It went great Craig, and his helper arrived on time and did a great job of cleaning a 40 year old never been cleaned fire place chimney. He cleaned up after himself and leaf the hearth clean also. Had lots of broken brockets that he was able to repair also. I recommend Craig for cleaning of chimneys.
Description of Work: Chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Gas Logs,
Dryer Vent Cleaning,
Firewood

FAQ

ARC Chimney Sweeps is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ARC Chimney Sweeps accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, ARC Chimney Sweeps does not offer free project estimates.
No, ARC Chimney Sweeps does not offer eco-friendly accreditations.
No, ARC Chimney Sweeps does not offer a senior discount.
No, ARC Chimney Sweeps does not offer emergency services.
Yes, ARC Chimney Sweeps offers warranties.
ARC Chimney Sweeps offers the following services: Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed