ARC Chimney Sweeps

Chimney Repair, Chimney Sweep, Fireplaces,

About us

Professional Chimney Sweep Services, Servicing a large portion of the beautiful Gulf Coast. We currently perform services from Panama City, FL to Bay St. Louis, MS. Providing the greatest in home customer service the chimney industry has ever seen was the reason why ARC Chimney Sweeps was founded. We not only have a grueling interview process and hire only the best candidates, but we believe that our technicians go above and beyond all expectations. We believe in the philosophy that it's easier to train a nice person to be good at chimney’s than a person that’s good at chimneys to be nice. We exude customer service, and it shows in our performance and ratings. Making you satisfied or happy isn't our only goal, having you excited about using us annually is! Customer satisfaction guarantee on all work. Our technicians have some of the best training in the area. Our quality of work will not be matched. We never cut corners and use only the best products when dealing with your chimney, furthermore, unlike most other companies we invite you to ask us questions. We want you to feel comfortable putting a fire inside your beautiful home. Having a fireplace is one of the most rewarding things about owning your own home, and having confidence in its safety is paramount.

Business highlights

11 years of trusted experience
Family Owned & Operated

Services we offer

Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8607 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 476-500 of 607 reviews

Robert P.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Swept & inspected chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for the review!

Todd B.
12/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John K.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The date of the service was 11-15-15, and the cost of the service was $99.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review.

David W.
12/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for the review!

Bob B.
12/2015
4.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for your review.

jill T.
12/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: they came out and did an inspection of my chimney they were very informative and even took pictures so I could see what they were talking about. I needed several repairs to my chimney and will have them do it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from ARC Chimney Sweeps
Thank you for the review!

Todd S.
12/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from ARC Chimney Sweeps
Thank you for your review.

Michelle S.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney clean - prompt, thorough and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ARC Chimney Sweeps
Thank you for the review!

John G.
12/2015
5.0
gas logs, gas leak repair, chimney repair, chimney sweep, fireplaces
  + 3 more
unknown
Description of Work: Standard chimney cleaning. Estimate to make other repairs was 50% higher than another estimate I received, and ARC declined to apply my $100 repair credit to filling a few minor hearth wall and floor cracks - so I easily did it myself later with about $1 worth of refractory mortar. ARC also advised me that they could not replace my log starter fitting because it was 'related to natural gas'. Why is that? The gas was turned off, and ARC is supposed to be able to repair such fireplace/chimney-related problems. I'd use them again for a future chimney cleaning, but that's all, as I feel their $100 repair credit was merely a come-on to elicit far bigger repair business, and the hefty estimate I received would surely have allowed them to recoup that credit, and then some...

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you for your review and feedback. Unfortunately using a mortar to fill in the gaps that are larger then 1/8th of an inch is not safe. As stated in the report the refractories need to be replaced with either a new ceramic refractory, or a carbon steel plate. We do offer a lifetime warranty on our plates to guarantee you will never have to worry about replacement again. Thank you for your business.

Mary Amy L.
12/2015
4.0
chimney caps, chimney repair
  + 0 more
unknown
Description of Work: Had to repair/replace chimney cap. Installed a new 4 ft. Pipe extension and 2 storm collars

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for your review. I am sorry you do not feel the service and repair provided by our company was up to your standards. If you could please call to let us know why we did not meet your standards it would help us to avoid them with future customers. Again I apologize, and hope to hear from you.

LEE D.
12/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: I have 2 chimneys and they did both. I was afforded the opportunity to use the Angie's rate for the 2nd. Clean and efficient. | |On my list of annual providers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from ARC Chimney Sweeps
Thank you for your excellent review! We greatly appreciate your feedback!

Mursel O.
12/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you for your review.

Arlene W.
12/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Very professional and thorough service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for your review.

Rachel T.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Response from ARC Chimney Sweeps
Thank you for your review.

MARY M.
11/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: Safety inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from ARC Chimney Sweeps
Thank you for your review.

Ronald A.
11/2015
5.0
chimney repair, fireplaces
  + 0 more
unknown
Description of Work: installed back plate in fireplace. Very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review.

STEVE G.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: FULL CHIMNEY INSPECTION AND CLEANING. TWO YOUNG MEN COMPLETED THE WORK AND WERE VERY PROFESSIONAL AND KNOWLEDGEABLE. DID NOT HAVE FANCY UNIFORM OR BOOT COVERS, BUT DID NOT MAKE A MESS AT ALL. - SG

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ARC Chimney Sweeps
Thank you for your review.

John G.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Cleaned chimney and installed new refract panels.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ARC Chimney Sweeps
Thank you for your review.

Thomas W.
11/2015
5.0
gas logs, chimney caps, chimney repair, chimney sweep
  + 2 more
unknown
Description of Work: cleaned chimney; inspected gas logs; evaluated exterior chimney cap/collar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from ARC Chimney Sweeps
Thank you for your review.

Claudia I.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: They cleaned and inspected my Chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for your review.

Regina G.
11/2015
5.0
chimney repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review.

Jeanne W.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney inspection and cleaning - very efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for your review.

Tim T.
11/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: They inspected and cleaned my chimney and fireplace. They climbed up on the roof to make sure there was no leakage or water damage around the chimney. They were extremely professional and performed their work quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for your review.

Sherry S.
11/2015
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review.

Paula Z.
11/2015
3.0
chimney repair, fireplaces
  + 0 more
unknown
Description of Work: When the service guy came in I showed him the fireplace. He told me he had never seen a fireplace like mine, i.e., all glass that didn't slide sideways for him to be able to get into. He asked me how did I open it and I told him I didn't know. I got the manual for him and looked at it, pulled the part below the glass and tried to look inside. He told me what he used to inspect the chimney he wouldn't be able get in nor would it fit. He said overall it looked good though. ?? Then he went up on my roof and said that looked good. He was very professional, nice and HONEST because he said he had only been on the job for one year.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Response from ARC Chimney Sweeps
Thank you for your review.

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Gas Logs,
Dryer Vent Cleaning,
Firewood

FAQ

ARC Chimney Sweeps is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ARC Chimney Sweeps accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, ARC Chimney Sweeps does not offer free project estimates.
No, ARC Chimney Sweeps does not offer eco-friendly accreditations.
No, ARC Chimney Sweeps does not offer a senior discount.
No, ARC Chimney Sweeps does not offer emergency services.
Yes, ARC Chimney Sweeps offers warranties.
ARC Chimney Sweeps offers the following services: Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed