ARC Chimney Sweeps

Chimney Repair, Chimney Sweep, Fireplaces,

About us

Professional Chimney Sweep Services, Servicing a large portion of the beautiful Gulf Coast. We currently perform services from Panama City, FL to Bay St. Louis, MS. Providing the greatest in home customer service the chimney industry has ever seen was the reason why ARC Chimney Sweeps was founded. We not only have a grueling interview process and hire only the best candidates, but we believe that our technicians go above and beyond all expectations. We believe in the philosophy that it's easier to train a nice person to be good at chimney’s than a person that’s good at chimneys to be nice. We exude customer service, and it shows in our performance and ratings. Making you satisfied or happy isn't our only goal, having you excited about using us annually is! Customer satisfaction guarantee on all work. Our technicians have some of the best training in the area. Our quality of work will not be matched. We never cut corners and use only the best products when dealing with your chimney, furthermore, unlike most other companies we invite you to ask us questions. We want you to feel comfortable putting a fire inside your beautiful home. Having a fireplace is one of the most rewarding things about owning your own home, and having confidence in its safety is paramount.

Business highlights

11 years of trusted experience
Family Owned & Operated

Services we offer

Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8607 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 126-150 of 607 reviews

Sherry H.
01/2017
4.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
I purchased a flue cap from them and they installed it. That went fine. Then I was informed that my fireplace was rusted shut and they gave me a very high estimate for repair. So high, we decided to get a price for having it blocked off and installing an electric heater. They gave a ballpark amount and were supposed to work up an estimate but never did. Finally I was able to reach them to ask them again for an estimate. The price came back as much higher than the ballpark figure. We are blocking it off and installing a heater on our own for a fraction of their price.
Description of Work: Chimney/fireplace repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$250

Response from ARC Chimney Sweeps
Thank you for your review. We appreciate the feedback. We will review the situation and make sure it does not happen again in the future.

Robert C.
01/2017
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Very very good work. Very prompt. Very professional. Took pictures to show and explain before the work was done. Took pictures after the work was done. Very fair in price. And very professional and friendly behavior. Would be glad to give a reference.
Description of Work: Chimney sweep and cap repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from ARC Chimney Sweeps
Thank you so much for this amazing review!

Elizabeth D.
01/2017
5.0
chimney repair, fireplaces
  + 0 more
I was very pleased with the guys who came to the house. At first I was concerned, because they did NOT go up on the roof to look at the chimney and I thought that was what I had hired them to do. But they explained that they could tell from looking at the fireplaces that all was fine. I appreciated that they took the time to answer my stupid questions about how chimneys work.
Description of Work: I wanted them to check my chimney and fireplace to make sure there were no safety issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from ARC Chimney Sweeps
Thank you so much for your kind and honest review.

Myra S.
01/2017
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
The repair appointment is scheduled to be performed in a few weeks.
Description of Work: He performed the inspection and scheduled another appointment for the needed repairs. The inspection cost will be applied to the repairs to be performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

David S.
12/2016
5.0
chimney sweep, chimney caps
  + 0 more
My experience with them was good. I paid them for the cleaning and a deposit on the chimney cap and the remaining when they came out and installed it. They were very professional and nice. They were easy to work with. The cost for the cleaning itself was very reasonable. For the chimney cap, I really do not have a reference, but I was comfortable with the cost and decided to go with it.
Description of Work: I purchased a Big Deal with ARC Chimney Sweeps. He came out to do a cleaning and they actually replaced a chimney cap for us too. They evaluated everything when they were there and they found the deficiencies in the cap. Then, we rescheduled that. The cap had to be custom made. So, they measured for it and went ahead and made it. When it came in, they came out and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
We're so glad you're happy with your ARC experience! Thank you for your review!

Brian S.
12/2016
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
They confirmed my appointment and also called ahead on the day of service before arriving on time and doing a clean professional job. Brian J. Sweeney
Description of Work: Wanted my fireplace/chimney cleaned and inspected for safety.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Response from ARC Chimney Sweeps
Thank you for your review!

Jo K.
12/2016
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
They found out there was no liner (recently purchased home). They capped the Chimney, pressure washed the outside and sealed some areas above the roof. * Chimney was not cleaned at this time due to no liner There is currently some confusion on the cost.
Description of Work: Chimney inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur W.
12/2016
5.0
chimney repair
  + -1 more
It went well, they fixed everything
Description of Work: I needed the cleaning of the chimney and the rest on the list ( all of the above)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review

Mike C.
12/2016
5.0
chimney sweep, chimney caps, fireplaces, gas logs
  + 2 more
Inspection was performed satisfactorily and no issues were found. Prompt, courteous and thorough. Would happily use again.
Description of Work: Gas chimney inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxana K.
12/2016
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
ARC was prompt for the appointment, professional in their service. They were careful to move their equipment into the house, removed their outdoor shoes and were extremely careful during the cleaning process. They worked non-stop and reviewed the job upon completion; they are respectful and courteous. The job was professionally executed and I would both highly recommend them as well as utilize them for their services in the future.
Description of Work: Chimney cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from ARC Chimney Sweeps
Thank you so much for this shining review! We appreciate your kind words, and look forward to working with you in the future.

Carla L.
11/2016
5.0
chimney sweep, chimney repair
  + 0 more
That was wonderful. Such pleasant technicians. They pointed out a safety risk to me and I'm like really aware of it, they're gonna come back and do some additional work for me on my fire place. They were very knowledgeable, informative.
Description of Work: I use ARC Chimney Sweeps for chimney sweep and repair services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you so much for your kind words! We thank you for taking time to review our company.

Robert C.
11/2016
5.0
gas logs, chimney sweep
  + 0 more
They were fine, excellent. They came out right away. They were very professional. He put in a gas that was made, he did it quickly and efficiently.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you for your review!

Kathleen J.
11/2016
5.0
chimney sweep, chimney caps
  + 0 more
Professional, Polite and Knowledgeable
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review!

jason H.
11/2016
5.0
chimney sweep
  + -1 more
Money well spent, my chimney was clogged to the point of it being unsafe, there cleared it out in no time.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for taking time to review our company!

Robin W.
11/2016
5.0
chimney sweep
  + -1 more
Fantastic, Did a super job and made absolutely no mess. Would definitely use them again!
Description of Work: cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you so much for your review!

Martha W.
11/2016
5.0
chimney sweep
  + -1 more
Very well; they advised me on types and sizes of fires safe for my particular fireplace and advised me of a potential weakening place in the firewall. They finished cleaning my flue and firebox within 1/2 hour.
Description of Work: Safety inspection and removal of creosote buildup in my fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ARC Chimney Sweeps
Thank you for your review! We're so glad you were happy with the services we provided for you!

Susan S.
10/2016
5.0
chimney sweep
  + -1 more
Quick and clean, they got me an appointment quicker than expected and showed up right on time.
Description of Work: Chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you so much for your review!

Dahlia S.
10/2016
5.0
chimney sweep
  + -1 more
My experience with ARC Chimney Sweeps was fine. I don't have anything to compare the price with, I guess it's fine. I was able to get the date that I needed, as per my request.
Description of Work: ARC Chimney Sweeps did chimney cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARC Chimney Sweeps
Thank you for your review

Scott O.
10/2016
5.0
chimney sweep, fireplaces
  + 0 more
It went great, did inspection of chimney prior to cleaning found damage in fireplace and came back to repair in a timely manner. Very professional, did a great job. Will hire them again when I need chimney or fireplace work done.
Description of Work: Swept chimney and repaired fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ARC Chimney Sweeps
Thank you so much for your kind words. We look forward to working with you in the future!

Rebecca S.
10/2016
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
We're happy we had the work done. Arc identified several big issues with the chimney due to the prior owner's neglect and we hired Arc to fix some of the issues. The two professionals who came (for separate tasks) were very courteous and knowledgeable. They explained everything about the process.
Description of Work: Arc performed a safety inspection of our chimney and also did a cleaning. Later, Arc replaced a missing chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Response from ARC Chimney Sweeps
Thank you so much for taking time to review our company. We appreciate your kind words!

Jennifer C.
10/2016
5.0
fireplaces
  + -1 more
Outstanding repair services. The technician went above and beyond to repair our gas fireplace for no more than the original deal price. We have been without our fireplace for 2 yrs because other companies charged so much for just the service visit. ARC was outstanding- highly recommend.
Description of Work: Repair gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from ARC Chimney Sweeps
Thank you so much for this outstanding review! We love to hear from our happy customers!

Angela T.
10/2016
5.0
chimney sweep
  + -1 more
recommended waterproofing after inspection.
Description of Work: chimney swept and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ARC Chimney Sweeps
Thank you for your review!

Jan G.
10/2016
5.0
chimney sweep
  + -1 more
On time and very polite. Cleaned up very well before leaving.
Description of Work: Chimney sweeping and repair estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from ARC Chimney Sweeps
Thank you for taking time to review our company.

Beverly W.
10/2016
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
They did an excellent job. We will definitely be using them for our fireplace/chimney service needs in the future.
Description of Work: Fireplace and chimney inspection with repairs/replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from ARC Chimney Sweeps
Thank you for your kind words. We look forward to working with you in the future!

greg F.
10/2016
5.0
chimney sweep
  + -1 more
Fantastic Brandon Maxwell was a pleasure to work with. Showed me and explained some problems I had and after I googled suggested cost of repairs found him to be competitive. Will definitely have him back.
Description of Work: Chimney cleaning and inspection/dryer vent cleaning. Had a $99 sale for chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from ARC Chimney Sweeps
Thank you for taking time to review our company. We appreciate your kind words!

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Gas Logs,
Dryer Vent Cleaning,
Firewood

FAQ

ARC Chimney Sweeps is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ARC Chimney Sweeps accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, ARC Chimney Sweeps does not offer free project estimates.
No, ARC Chimney Sweeps does not offer eco-friendly accreditations.
No, ARC Chimney Sweeps does not offer a senior discount.
No, ARC Chimney Sweeps does not offer emergency services.
Yes, ARC Chimney Sweeps offers warranties.
ARC Chimney Sweeps offers the following services: Chimney Inspections Chimney Cleaning Chimney Repairs Chimney Leaks Chimney Waterproofing Chimney Relining Humane Animal Removal Gas Log Maitenance Gas Log Service Fireplace Replacement Fireplace Installation Gas Log Replacement Chimney Fire Prevention Chimney Cap Replacement Dryer Vent Cleaning Chimney Maintenance Fireplace Maintenance Professional Chimney Service

Contact information

4670 Woodbine Rd, Pace, FL 32571

http://arcchimney.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed