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Pristine Pool & Patio Inc

Pool and Spa Service

About us

A reliable family owned pool service company proudly serving the east Orlando area since 2003. We offer contract free weekly service to keep your pool safe and looking "pristine". We paper invoice or e-mail monthly statements and we accept all major credit cards or checks as payment. All of our technicians are highly trained, reliable and courteous. We are fully licensed by the State of Florida as a Certified Pool Contractor, so we can repair and replace your pool equipment if necessary.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Weekly pool service and cleaning including chemicals, new pool start-up and green pool service, "pool school", service and maintenance for both commercial and residential pools. We can repair and relace pool pumps, motors and filters.

Services we don't offer

Pool light repair, repairs to solar and gas heat systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-44 of 44 reviews

Joseph D.
01/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Cleaned pool filters, tested the water chemistry and added what was needed, checked and cleaned all filters and took time to say hello briefly. We've used Pristine Pool for approximately 12 years. We started with another pool service. He charged more for weekly maintenance and was very unreliable and unprofessional. Pristine Pool's rates are very competitive, but more importantly, they respond to any question or problem promptly. They converted our pool from chlorine to salt and have replaced the pump and fixed other problems. Once a year, when pollen is heavy, they respond promptly to treat and eliminate it before it gets out of hand. In Orlando, algae growth is common in pools when it is warm and pollen is heavy, but our pool always sparkles because of Pristine Pool and Patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Pristine Pool & Patio Inc
Thank you for your kind words....we love to hear from our customers! We have appreciated your business these past 12 years and look forward to being able to offer you a "Pristine Pool" for years to come.

Glenn K.
01/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georg H.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Ken, owner of Pristine Pool, turned our swamp-like neglected pool into the clean pool we always wanted. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pristine Pool & Patio Inc
Thanks, [Member name removed], for the good words! Ken Pristine Pool & Patio Inc.

Marc H.
08/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JOHN S.
04/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Brian B.
03/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: They resurfaced my pool with bright light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joseph D.
01/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: They provide weekly maintenance of our pool as well as any repairs/modifications to the pump, filter system or anything else related to the pool as needed. When pollen levels are high a couple of times a year, they come back between visits to check the pool and re-treat it at no additional charge; they really do keep our pool sparkling! They also converted our old system to a salt system within the last 6 months, and we're very happy with the work they've done. We wouldn't use anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Pristine Pool & Patio Inc
Hi (member name removed), Thanks for the kind words. I will pass them along to Adam. As always, let me know if there is anything I could do for you. Ken

David A.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Repair to pump, and started regular maintenance. Additionally, Ken gave me the name of two other pool pros for additional service that he does not provide

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dona S.
10/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pristine Pool & Patio Inc
Thank you for your positive review, [removed member name]. We strive for each of our customers to be totally satisfied.

Brian B.
03/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Fixed problem with valve and replaced a leaking hose
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
01/2014
5.0
pool cleaners
  + -1 more
Their work is excellent.
Description of Work: Regular pool maintenance and occasional repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert S.
12/2013
1.0
pool cleaners
  + -1 more
SEE ABOVE
Description of Work: I WAS NOT ABLE TO USE THIS PROVIDER. HE SAID HE DOES NOT SERVICE THIS AREA OF LAKE COUNTY.
Rating CategoryRating out of 5

Response from Pristine Pool & Patio Inc
This customer requested our service, but regretfully we do not provide service to his area. Angie's List personnel offered this customer contact information for providers that do provide the requested service for his area.

William C.
10/2012
5.0
pool cleaners
  + -1 more
Our monthly costs is $90.00 for routine weekly matienance, chemicals, and small repairs. The pump replacement and and other replacements were at additional cost but fair and reasonable. The charge for parts are what you get anywhere, and the cost of labor is reasonable. Ken and his crew converted our chlorine pool to a salt water pook for a relatively low cost and it is also cheaper to maintain. He has replaced worn out pool parts. After 15 years the pumping equipment does fail. His estimates have been accurate. His service excellent.
Description of Work: We have used Pristine Pools for the last 8 years, as long as we have been in the house, for our pool matienance and monthly matienance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ALLEN R.
10/2012
5.0
pool cleaners
  + -1 more
They have been very good. They are very professional about what they do.
Description of Work: They do our weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosibel M.
10/2012
5.0
pool cleaners
  + -1 more
Everything turned out fine. This was several years ago but at the time he had very good prices and he didn’t charge an for an estimate.
Description of Work: He changed our pool pump and looked at the equipment before. He got the new pump and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony L.
08/2012
5.0
pool cleaners
  + -1 more
They were professional and helpful.
Description of Work: Pristine Pool & Patio Inc did some work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph D.
07/2012
5.0
pool cleaners
  + -1 more
Ken, the owner, did a wonderful job. The parts were obtained very quickly and he rebuilt everything perfectly.
Description of Work: Replace seals in pool pump and totally rebuild the suction side of the pool pump system which included the replacement of three 19-year old Jandy valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joseph D.
04/2011
5.0
pool cleaners
  + -1 more
Pristine Pool and Patio has been my pool care provider for several years now. I am new to Angie's List, noted Pristine Pool and Patio on the website and wanted to comment on them. Ken or a member of his team comes to our house every week and take care of our pool and spa. Their work is simply outstanding. Our pool has a clarity that I don't see in many other pools. They do what they promise and they really take care of your pool. They actually spend time with our pool and it's not a rush in & out. I highly recommend this business to anyone seeking a pool care company.
Description of Work: Weekly pool care; repair of pump when necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Pristine Pool & Patio Inc
Thank you very much, we appreciate your kind words. We work hard to always do a good job for our customers, it's how we sleep at night!

03/2006
4.0
pool cleaners
  + -1 more
THEY ARE VERY FRIENDLY AND HELPFUL. IF THERE ARE ANY PROBLEMS THEY ADDRESS THEM QUICKLY. I DON'T SEE THEM BECAUSE THEY COME WHILE I'M AT WORK. THE PRICE IS GREAT FOR $90 A MONTH. YOU CAN'T BEAT IT. THEY SUPPLY ALL THE CHEMICALS NEEDED AND THEN CLEAN IT.
Description of Work: THEY CLEAN THE POOL WEEKLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)

Contact information

13723 Dornoch Dr, Orlando, FL 32828

http://www.pristinepoolandpatio.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Pristine Pool & Patio Inc is currently rated 4.8 overall out of 5.
Pristine Pool & Patio Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pristine Pool & Patio Inc offers free project estimates.
No, Pristine Pool & Patio Inc does not offer eco-friendly accreditations.
No, Pristine Pool & Patio Inc does not offer a senior discount.
Yes, Pristine Pool & Patio Inc offers emergency services.
Yes, Pristine Pool & Patio Inc offers warranties.
Pristine Pool & Patio Inc offers the following services: Weekly pool service and cleaning including chemicals, new pool start-up and green pool service, "pool school", service and maintenance for both commercial and residential pools. We can repair and relace pool pumps, motors and filters.
Pool light repair, repairs to solar and gas heat systems.

Contact information

13723 Dornoch Dr, Orlando, FL 32828

http://www.pristinepoolandpatio.com