Kings General Cleaning LLC

House Cleaning, Apartments, Home and Garage Organization

About us

We are a family Company. Our customers appreciate our dedication in providing quality & personalized cleaning services with attention to the detail that big companies overlook. We offer several maintenance schedules to fit your needs. Kings General Cleaning provides one-time cleaning services (Deep Cleaning, Spring Cleaning, Move in/move out) as well as ongoing cleaning services (weekly or bi-weekly)—whatever you need! Site evaluations from Kings General Cleaning are FREE and help determine the scope and cost of your job. A list of SOME of the residential cleaning jobs we perform include: Vacuuming, Sweeping, and Mopping Floors Bathroom Cleaning Kitchen Cleaning Dusting Furniture, Baseboards, and Ceiling Fans Appliance Cleaning—inside and outside Cobweb Removal And much more We also offer Power washing of Driveways and Decks Angie's List members enjoy a 10% DISCOUNT on the 3rd cleaning Cleaning Service. We can provide excellent referrals. We speak English, Portuguese and Spanish

Business highlights

20 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential Cleaning, Weekly, Bi-weekly, Special Occasions, Move-ins & Move-outs cleaning services. Office Cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 51-75 of 104 reviews

Mischka B.
05/2013
5.0
house cleaning
  + -1 more
I've used Kings General Cleaning for a year and I'm very pleased. They charged me as quoted and the price was very reasonable. They came when they said they would and they did what they said they would do, even more because they cleaned out the garage which they didn't have to do.
Description of Work: I used Kings General Cleaning for a move out clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Francine S.
04/2013
5.0
house cleaning
  + -1 more
Liked the detailed cleaning Did not like that they do not do any laundry.
Description of Work: Detailed cleaning. Great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOHN H.
04/2013
5.0
house cleaning
  + -1 more
This is an excellent company which I have used 4-5 times for once a month cleaning of my home. The crew always arrives on time and does a through cleaning. If there are any mistakes-there always are mistakes and oversights in every industry, King's Cleaning will own up to the problem and make it right. I would highly recommend them to anyone
Description of Work: General home cleaning----- washing tile floors, vacuuming, clean bath and showers, general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Steven & Anna S.
03/2013
5.0
house cleaning
  + -1 more
Aaaamzing service! I've called 5 different companies and only 2 returned my calls and only this company has responded immediately with estimates. I was looking for someone to clean my home that I was turning into a rental, so it needed a complete makeover so to speak. We have had painters and tile people do their job already and if you've ever done any tiling in your house you know how dusty it gets. Every time I would walk inside I felt like I was walking inside a dust cloud. Kings general cleaning people came over the same day I called for an estimate, did a walk through, provided all the paperwork for what the services included and gave me a complete estimate right away. 2 days later they were at my house cleaning away. When I came for final inspection I almost didn't recognize my house! It was sparkling, I mean literally sparkling! Not even a memory of tile dust anywhere - they've cleaned floors, windows, lights/fans, behind the fridge, top/outside/inside of the cabinets, bathrooms, blinds, pantry, self-cleaning oven, fridge/freezer inside and out, laundry room, all entry doors inside and out. I mean you name it - it was cleaned. I was so impressed! On top of everything they showed up on time, were very courteous and just a pleasure to deal with. And on top of all things, the rate that I was charged for the work that had to be done was within my budget and I didn't feel like I was getting ripped off. So, needless to say I am very pleased with their service and will hire them again without a doubt. If you ever need a cleaning service you should definitely go with Kings General Cleaning company! Thank you very much for your great work!
Description of Work: Whole house cleaning top to bottom before renting it out - floors, windows, lights/fans, behind the fridge, top/outside/inside of the cabinets, bathrooms, blinds, pantry, self-cleaning oven, fridge/freezer inside and out, laundry room, all entry doors inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Kings General Cleaning LLC
Thank you so much for the opportunity to help you to get the house ready for your tenants. It was really great to meet you. We are looking forward to your next phone call. :)

Maria L.
03/2013
5.0
house cleaning
  + -1 more
The whole experience has been fantastic and positive!
Description of Work: We are retired and with Kings General Cleaning, we are able to really enjoy the items on our bucket list…everyday! Susana and her family are the best! We have changed our service from every three weeks to every two weeks. This has taken the "house cleaning worry" totally away! Kings General Cleaning stand behind their work, are totally reliable and reasonable. Best investment you can make! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Kings General Cleaning LLC
It has been a great experience to work with you to make sure we are able to put a smile on your face when you came home to a clean house. :)

Adam C.
02/2013
5.0
house cleaning
  + -1 more
The process was easy from start to finish. We were told what products to have on hand (helps keep costs down). When the crew showed up Saturday morning (the owner, Susana, brought two other ladies) they went straight to work and cleaned our house from top to bottom. The house was immaculate. We were impressed enough to hire them to clean our house bi-weekly. Susana and her staff do a fabulous professional job and provide excellent customer service.
Description of Work: Came and did a full top to bottom cleaning of our house. Also, do bi-weekly cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Kings General Cleaning LLC
We enjoy coming to your house. Our goal is to always go above and beyond your expectation and get a smile on your face every time you come home after it's been cleaned. Thank you for the opportunity. :)

James D.
01/2013
3.0
house cleaning
  + -1 more
Contacted them twice after seeing them on the top of list list. No on returned my calls. I had to hire someone else.
Description of Work: No Response
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kings General Cleaning LLC
For what I can tell you called us back in November. We apologize for any inconvenience we may have caused you, unfortunately in November we had some medical issues that prevented us from been able to keep up with the high demand of phone calls that we were receiving due to the holydays. Our goal is to always answer and/or reply to our calls in less than 30 min. But sometimes life throw some balls at us that are hard to catch. We really hope that you have found someone that could help you with your cleaning needs, but in case you're not happy, give us a call and this time we'll answer. :)

Sallie S.
01/2013
5.0
house cleaning
  + -1 more
An estimate was given the same day I phoned for one. The owner of the company returned my call requesting the estimate, came to my house and wrote down exactly what I expected them to do. The estimate was sent by email later the same day. The cleaning crew arrived the following week and did an excellent job with the workers constantly checking with me as to whether they were working to my expectations which, without exception, they were. Although at this time I only required a partial cleaning of my home, I am definitely going to continue to use Kings General Cleaning for future cleaning needs.
Description of Work: Home cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Kings General Cleaning LLC
Thank you so much for choosing Kings General Cleaning, LLC. Our goal is to provide our customers personalized cleaning services. Every house is a unique house. It was a pleasure to meet you and your husband. Looking forward to a long relationship.

Lois R.
11/2012
1.0
house cleaning
  + -1 more
I left two messages requesting a through cleaning of my home and then starting a monthly or bi monthly service. Never got the courtesy of a call back.
Description of Work: I don't get it. I've called twice over the past two weeks and have not received a call back ;-(

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Kings General Cleaning LLC
I'm so sorry for the inconvenience... Please call me back this coming week and you'll understand why we were not able to get back to you. Hope to hear from you.

Pedro L.
11/2012
5.0
house cleaning
  + -1 more
I have been using Kings General Cleaning since August 2012 and am pleasantly surprised that this company has been extremely consistent in the quality of their work, their punctuality, flexibility, responsiveness, price and most of all their professionalism and wonderful interpersonal styles! As someone who has used other companies (and not been happy with their work) and also as someone who shopped around for estimates (some way overpriced for services), I can say that I feel as though I have died and gone to cleaning heaven! My major complaint in the past with other companies I have used is that they were NOT consistent in the quality of their cleaning and I never felt that with those companies I got my money's worth. With other companies, I also had to follow them around to make sure they cleaned what they were supposed to clean. With Kings General Cleaning, I do not have to follow them around and I have complete trust that they will do a quality job each and every time. And they continue to do just that!!!! Susana and Wagner clean my house as though they were cleaning their own house--I'm always guaranteed that! I've called other companies and received outrageous estimates by phone--sight unseen. I'm completely happy that Kings General continues to be the best not only in quality but in price! Susana, Wagner and staff have been extremely professional, and attentive to all details. They are still showing up on time (other companies didn't do that) as promised and still providing an exceptional quality service with the most wonderful of engaging personalities. I love the fact that my house is spotless and I will continue to use them on an ongoing basis. Finally--I have found a cleaning service with integrity, professionalism, friendly and engaging personalities and a wonderful work ethic that delivers quality cleaning at an affordable price! Completely happy with this company :-)
Description of Work: Susana and her team came in on time as always and performed exceptional services. The services today included cleaning of the whole house--all the rooms, bathrooms, floors, furniture dusting, kitchen, mirrors, showers, glass doors, counters, etc. They especially do a great job in cleaning the master bathroom and today they polished all of my kitchen cabinets. Two weeks ago my oven was thoroughly cleaned--Yay!!! They do a very thorough job each time they have come--I always feel they do a quality job as though it was the first time they were cleaning my house! I'm happier each time they leave because my house has been cleaned completely and it looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sandra D.
11/2012
5.0
house cleaning
  + -1 more
I was very happy to know that when I called on 11/8/12, Susana came out the next night to give me a quote. Very fast service to get me in for a cleaning on 11/13/12. My house was so clean when I came home from work. This team knows the right products to use and knows how to clean. In the past I have not had good luck with having my wood floor cleaned. This team know to use the Bona product for my wood floors and this was the only way I would let them clean them. I was so happy to come home to such a clean home. I was suprised to find a towel puppy made up in my master bath. That made me smile. I would use Kings General Cleaning in the future!
Description of Work: I called Kings General Cleaning for a one time, special occasion house cleaning since Thanksgiving is next week. I asked that my whole house be vacuumed (around 2200 sq feet). I have pets, so this really was needed. I wanted all plantation shutter dusted, all tile floors mopped. Most of my home is wood floor, so that was cleaned as well. I needed a general home cleaning, since my home had not been cleaned in a little less than one month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kings General Cleaning LLC
Thank you so much it was a great pleasure to get to meet you and help you with your cleaning needs. Our goal is to always provide our customers with a JOB WELL DONE.

Deana B.
11/2012
4.0
house cleaning
  + -1 more
Thank you we appreciate you all coming to clean for us.
Description of Work: General Cleaning. The service was fair just work on the customer is always right. I am not affiliated with the other company so please do not put my name out on this website that was/is very unprofessional of you.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Kings General Cleaning LLC
We were contacted by the Member, Ms. Member’s fiancé, for a Bi-weekly cleaning and at time of estimate we advise him of the need for a Deep Cleaning, since the house was very, very dusty, due to the cat, which was declined. We agreed on a bi-weekly cleaning, Friday afternoon, due to Member’s medical condition. On our first cleaning we worked effortlessly to do a great job according to what had been agreed upon. Before the Member left the house we also agreed that he would call us to let us know what had been his impression after the house had been cleaned. Never got the call, so I decided to text him, no reply… but since he told us that he was very busy with his business and that the Member could not be bothered during the day due to her medical condition… we just waited for our next scheduled cleaning. Then on Friday, 6:52 am, I got a text message from the Member cancelling our appointment for that day and rescheduling for the following week, Monday or Tuesday… I replied with my availability for the following Friday and the reply was that they would discuss and return to me… Proudly to say, we’ve been really busy, getting many calls and in need of confirming our schedule for the week, on Monday I called the Member and got a greeting message saying: “Thanks for calling Cleaning by Jenny”…. Got confused with the reason for them to been contracting us... called the Member and he told me how happy he was with the job performed at his house. I told him that I needed to know if they planned to continue using our company or not, due to the great business demand. Again I was told that they would discuss and get back to me. I waited from Friday ‘till Tuesday afternoon and made a business decision of booking another job for Friday. On Wednesday afternoon the Member called to confirm cleaning for Friday, and I told her that we could no longer service their home.

Johnathan H.
10/2012
5.0
house cleaning
  + -1 more
I started using Susana and crew 5 months ago and am just now getting around to reviewing them. Besides having professional and upbeat personalities, over the last 21 weeks Susana, Wagner and team have done a great job and been consistent, timely, and responsive. They've been very flexible when I've needed to reschedule due to travel, etc., and have talked to me in advance if they needed to juggle dates or times while trying to accommodate other customer's schedules and requests. On the very rare occasion when a new team member didn't do a perfect job, Susana always goes above and beyond to make it not only right, but outstanding. I can't imagine changing to anyone else. They're the best I've ever used in any state in 10 years. I had called 5 cleaning businesses found on Angie's list, only 3 of them ever called me back, and Susana followed up and worked to fit me into their schedule on short notice and was the only one that really made me feel like she wanted my business, and after 5 months, she still treats me like she's eager for my business and does excellent work. They did the initial cleaning before I moved in (including a refrigerator left by previous owners that was, well...nasty), have done regular cleaning along the way as well as extra messes due to renovation, painting, wood floor resurfacing, wallpaper removal, and other construction dust and debris.
Description of Work: General cleaning, wood floors, bathrooms, tile floors, kitchen surfaces, dusting, windows, etc. Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pedro L.
08/2012
5.0
house cleaning
  + -1 more
What a great experience! The team arrived on time, were very courteous and professional and got to work right away. The team of three was a pleasure to have in my house as it was quite obvious that they were interested in doing a quality job from the beginning and were task oriented. They worked h****** all of the areas of the house and would always ask questions about any of the rooms or items they were cleaning. I appreciated that since this was their first time and they weren't familiar with my house. They were here for 4 hours and worked h****** all areas. Susana herself worked very h****** my refrigerator and made it shine! The area on the outside of the refrigerator where water and ice are dispensed never looked so great! At the end they pointed out what they had cleaned and walked the house with me to see if I was satisfied with the services. I never felt that I had to do 'quality control' on their cleaning since they impressed me as experienced, honest and hardworking people who wanted to do an excellent job. And I received excellent services! By the time they were done my house was clean, it smelled great and was sparkling! I was so happy with the results and when my husband came home that evening he was extremely pleased with the outcome. They are such a great cleaning company that they will be cleaning my house every two weeks. I am thrilled to finally find a quality cleaning company that I can depend on! I strongly recommend Kings General for house cleaning--it's quality at its best!
Description of Work: When I first called Susana, she called back promptly and was willing to fit me in with very short notice--even though she was going on vacation a few days later and was solidly booked. I appreciated that she was willing to help me out in a pinch. She arrived on time for the estimate and was very professional and walking the house with me and getting to know my needs. She is someone who I knew right away takes pride in her work and is invested in quality work! While we were not able to work out the schedule for that week, she was willing to come back once she returned from vacation. Based on the reviews I had read, I was willing to wait on this company. Especially since I had used other companies before and had not been happy with their services. She and I had a discussion on the cleaning products I prefer to use and she was quite helpful in recommending some other products that could be used. She, Wagner and another team member did a 'deep cleaning' of my house which included dusting, baseboards, carpets, mopped tile floors, window blinds, mirrors, all bathrooms, kitchen and appliances, polishing furniture, glass doors, my dining room chandelier, etc. They even dusted my ceiling fans and the vents in each room. I also paid extra to have her clean out my refrigerator (which really needed it) and to polish my kitchen cabinets. I am so glad that I had the two extra services as they did an excellent job with both! My refrigerator looks and smells great and my cabinets look wonderful! The master bathroom and shower needed extra TLC and when they were done, the bathroom looked great and clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jack C.
07/2012
5.0
house cleaning
  + -1 more
What a pleasant experience! When I called several cleaners for an estimate of a move out cleaning for my house in Winter Springs, Susana called me back immediately, and came by to do an estimate within 2 hours!! She was extremely professional and courteous and we scheduled a date and time to do the clean out. She kept me informed when she arrived (I gave her my codes to enter before I got there) and she and her team did an impeccable job!! Everything was done as promised, and the house was sparkling clean and smelled great! I cannot say enough how much I would use her services again and again. Don't hesitate if you are looking for a cleaning service...call her and stop now.
Description of Work: House cleaning after I moved out of my home, and before renters came in. Floors, appliances, windows, baseboards, blinds, ceiling fans, tubs, bathroom fixtures, counters...inside and outside of kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dana P.
07/2012
5.0
house cleaning
  + -1 more
Susanna and Wagner were prompt, courteous, and thorough. The house now looks and smells clean! I look forward to a long and happy ongoing business relationship with them.
Description of Work: A complete initial cleaning was performed in anticipation of moving my elderly mother into my home. There were some severe problem areas due to 4 years of applied batchelor housekeeping. ( Unapplied would be more accurate) Cleaning included bathrooms, closets, walls, ceilings, windows, doors, pet door, tile floors, carpeting, and kitchen, including refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Eddie K.
05/2012
5.0
house cleaning
  + -1 more
I called the top 5 cleaning companies and King's was the first to return my call. She actually was able to give me a price over the phone which is understandably difficult but was important to me. She was also willing to help me coordinate her arrival with us getting my wife away from the house since it was a surprise. Immediately when we came in the house, the house smelled clean but the smell was just the beginning! Every nook and cranny has been dusted, vacuumed, wiped down and scrubbed! Our house has not been this clean since we moved in! Needless to say, my wife was blown away by the perfection of our home! Thank you King's! You'll get my referral every time!
Description of Work: They did an outstanding job at deep cleaning our entire home as a gift for my wife for Mother's Day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kings General Cleaning LLC
Thank you so much for giving us the opportunity to be part of the surprise. It was so exciting!!! :) Mission Accomplished... made your family happy!

Jeff W.
05/2012
5.0
house cleaning
  + -1 more
I heartily recommend King’s General Cleaning services and would not hesitate to hire them again for any cleaning job. I called at the last minute to schedule a move-out cleaning for a (very dirty) house I was vacating that same week. The owner, Susana Rodrigues, bent over backwards to accommodate my time-frame; she communicated exactly what services she would provide, and she let me know up-front exactly what fees I could expect to pay . . . I could either wait until she arrived on-site for her to give me an all-inclusive quote for the job, or I could choose to pay a flat, hourly rate. I opted for the hourly rate - - so I don’t know if the all-inclusive fee would have been more or less - - but I was overwhelmingly pleased with the service she provided and I felt that what I paid was very reasonable for the excellent cleaning I got. Both Susana and her assistant, Danielle, were very pleasant, professional, and extremely skilled at what they do. I cannot recommend them highly enough!
Description of Work: Top-to-bottom cleaning of a rental house upon move-out. Cleaning windows, blinds, walls, baseboards, floors, appliances - - you name it, they cleaned it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Kings General Cleaning LLC
Wow! This was a challenge... but we did it! Thank you so much for choosing KGC for your move out cleaning. It was a pleasure to meet you and your husband. Good luck on your new home. :)

Stephen L.
04/2012
5.0
house cleaning
  + -1 more
The owner contacted me promptly after I emailed to get prices. She came out to my home and after walking through she gave me suggestions and prices. I loved the fact that she was able to schedule the cleaning right away. When the cleaning was done, my home looked and felt amazing. I have 2 dogs so to see the home this clean was great! I scheduled her to come out bi-weekly and look forward to another thorough cleaning
Description of Work: Thorough top to bottom clean of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kings General Cleaning LLC
We truly appreciate doing business with you and getting to know both doggies. : ) They were really nice to me. We appreciate you taking the time to write this nice report. See you this coming Thursday!! Thanks again!

Jeffrey H.
03/2012
5.0
house cleaning
  + -1 more
They were good, timely and efficient.
Description of Work: They cleaned my investment property.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger C.
01/2012
5.0
house cleaning
  + -1 more
Kings General Cleaning (407-432-1444) was hired for monthly overall house cleaning. We dealt with the owners Susana and Wagner Rodrigues. I left a message on Susana's phone that we needed an estimate to clean our home, and she promptly called back and came by the same day to do the estimate. She was courteous, professional, and delivered a fair estimate. On the day of the cleaning, Wagner arrived with his crew and they immediately went to work making our house sparkle! They vacuumed and cleaned all the carpeted, tile and laminated floor surfaces, dusted all furniture (and anything on the furniture), vertical headers and window sills, all appliance and counter surfaces (including laundry room), doors and bannisters, and paid particular attention to the bathrooms. We have used other cleaning companies but none have done as thorough a job. Wagner and his crew were courteous and very hard working, going above and beyond to make sure we were satisfied and that everything was properly cleaned. We would highly recommend Kings General Cleaning to anyone who is looking for quality work at a fair price, and look forward to continuing their cleaning service each month.
Description of Work: Kings General Cleaning were hired for monthly overall house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Viren P.
12/2011
4.0
house cleaning
  + -1 more
Good service good management from a family owned company. this is what i was looking for.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Adrienne L.
08/2011
5.0
house cleaning
  + -1 more
I have been extremely happy with their services. They were professional, on time and thorough. They paid attention to detail. They were very caring and easy to work with. They had a great price. They have been doing it for 6-8 weeks so they have done it 3 or 4 times.
Description of Work: I use Kings General Cleaning to clean my whole house every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Kings General Cleaning LLC
Thank you so much. Our goal is to always provide our customers honesty, dependability and a job well done!

Karen F.
08/2011
5.0
house cleaning
  + -1 more
Susanna and Wagner were right on time. They were very accommodating to my schedule. They spent more time cleaning my home than the prior 2 companies I previously hired. They provided excellent service!
Description of Work: I was looking for a cleaning company that would do more than surface cleaning and Kings Cleaning has definitely provided that service! Since this was their first cleaning at my home and it needed additional work, the cost was $200, which also included all the cleaning products, but going forward, the cost will be $100 every other week. They took the time to clean "behind" areas my prior cleaning companies neglected. Susanna and Wagner cleaned my home like it was their home - I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kings General Cleaning LLC
Thank you so much! It was a pleasure to take care of your cleaning needs. Looking forward to a long lasting relationship.

MARY F.
06/2011
3.0
house cleaning
  + -1 more
Overall I believe the job she did was adequate however there were a number of things that she did that I didn't like. First, while trying to scour my kitchen sink, which is stainless steel, she or one of her employees scrubbed so hard that the finish started to come off. Second, she also kept trying to convince me to leave the house while she was there cleaning. I didn't know her at all so I was not willing to take the chance that she might pilfer something and was not going to leave her alone in the house. Third, she used a whole roll of paper towels rather than using cleaning rags each time she came. Fourth, she did not get into corners, get completely under the bed and some sofa end tables. One day I asked her to vacuum the floor in my clothes closets (which is laminate) and she said in response that she would not move anything. I finally decided that I would need to find someone else to do the work.
Description of Work: After interviewing Susana Rodrigues, I hired her company to clean my house on a bi-weekly basis, which was then switched to a monthly basis.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$75

Response from Kings General Cleaning LLC
We are outraged and saddened about this report as we went above and beyond to make you happy. As a matter of fact you did not interviewed us for a bi-weekly cleaning, but for a pos-contruction cleaning and we did such a good job that you decided to hire us on a bi-weekly basis. The reason we went on a monthly basis, you forgot to mention, was because it was always so hard to schedule your house. Morning you needed to sleep in, and every other available time was always a problem due to your hairdresser, dentist, doctors and other appointments.... that's why we offered you referrals and suggested that you did not nedded to be home. We have been in this business for 5 years and have keys to most of our houses, with the exception of stay at home moms and retired customers, that wait to great us and leave the house to our trust. Proud to say.... never had a complaint! Secound... concerning your sink, this is an old sink that the stainless steel had turned brown with coffee stains and all we did was clean it. Third we always bring our on clean rags, but for sliding doors, mirrors, toilets and similar things we need to use paper towels and if you could not afford a roll of paper once a month it only tells me that you probably can not afford to have a Cleaning Company. Fourth we not only got into your corners, inside your closets and under the furniture finding old dog treats, we also got up on a ladder and cleaned your sky lights (solar Tubes) that was filled with dead bugs witch had never been cleaned before, and we did it as a courtesy because they were so dirty.

Contact information

P.O. BOX 782054, Orlando, FL 32828

www.KGCleaning.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
FRN: L05000032436
Trade License Locale
Orange County
Trade License Authority
Orange County Occupational License
Trade License Expiration
05/10/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Apartments,
Home and Garage Organization

FAQ

Kings General Cleaning LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kings General Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kings General Cleaning LLC offers free project estimates.
Yes, Kings General Cleaning LLC offers eco-friendly accreditations.
No, Kings General Cleaning LLC does not offer a senior discount.
Yes, Kings General Cleaning LLC offers emergency services.
No, Kings General Cleaning LLC does not offer warranties.
Kings General Cleaning LLC offers the following services: Residential Cleaning, Weekly, Bi-weekly, Special Occasions, Move-ins & Move-outs cleaning services. Office Cleaning

Contact information

P.O. BOX 782054, Orlando, FL 32828

www.KGCleaning.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM