Description of Work: I called and spoke to the receptionist. I explained that I only needed one window replaced and asked if that was a large enough job for their company. It was and I was to be called soon to discuss an estimate. At least 3 days went by and no call. I called back and the receptionist remembered our conversation but didn't know why I hadn't been called back. I verified my contact info, discussed the job again, and was promised a call back. Its been over a month and no call. I understand if they're too big a company for a small job but be professional and let me know so I'm not waiting for a call back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Michele H.
01/2016
5.0
replacement windows
 + -1 more
.
Description of Work: Replaced broken window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michele H.
01/2016
5.0
replacement windows
 + -1 more
.
Description of Work: Replaced a broken window on a Sunday morning... Went very well.... They were friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ken G.
05/2015
5.0
doors, replacement windows
 + 0 more
....
Description of Work: .....
Rating Category
Rating out of 5
Yes, I recommend this pro
$8,200
Debra T.
04/2015
5.0
replacement windows
 + -1 more
unknown
Description of Work: We had most of our windows (9) replaced. They worked very quickly and in a very professional manner. They cleaned everything up before they left. They made us aware that OUC offered a refund and filled out the paperwork for us. The sales part was low pressure. They explained our options very thoroughly giving some advice, but we never felt pressured. | |We have used them in the past to replace just a window pane and was impressed then so when we were ready to replace the windows we didn't hesitate to call them again. I gladly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Angie M.
04/2015
1.0
replacement windows
 + -1 more
unknown
Description of Work: Even after two attempts to get an appointment they never returned my call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Cynthia S.
03/2015
5.0
replacement windows
 + -1 more
unknown
Description of Work: Provided parts and installation advice. They were very helpful and demonstrated the installation at their office location. I was able to install the parts myself with their guidance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$30
Barbara B.
02/2015
5.0
doors, glass repair, replacement windows
 + 1 more
unknown
Description of Work: I have 2 sliding glass doors at my home that needed some help. The rollers on the bottom had worn out. H AND W WINDOWS AND REPAIR SERVICE INC came out the same day I called. Fixed the sliders doors and now they move smoothly without pressure. I would use their service again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Diana d M.
02/2015
5.0
doors, glass repair, replacement windows
 + 1 more
unknown
Description of Work: Fixed sliding glass door that was hard to open. I can open it with one finger now! Very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Glenn D.
02/2015
5.0
replacement windows
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
George K.
01/2015
5.0
replacement windows
 + -1 more
unknown
Description of Work: Installed a window. Phillip did a great job, was very nice and answered all my questions. I have been using this family owned company for many years for my rental houses and I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael G.
01/2014
1.0
replacement windows
 + -1 more
They never contacted me.
Description of Work: I stopped in at their shop with approximate measurements for 10 windows. I gave them my email address so they could contact me with prices.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan B.
02/2013
5.0
replacement windows
 + -1 more
GREAT
Description of Work: REPAIRED WINDOW SASHS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID T.
09/2007
5.0
replacement windows
 + -1 more
They were very punctual, they were there when they said they would be, they gave me an estimate and they stayed true to their word.
Description of Work: Replaced a window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
BARRIE T.
03/2007
5.0
replacement windows
 + -1 more
They came out and measured and then called back with the quote and took a deposit over the phone. We set an install date to fit my schedule. The day before the install they called with a time window. The next day they arrived a few minutes early for the appointment and went to work in a most professional manner. Even let me clean out the track of dirt I couldn't get too with the window in. They cleaned up their mess and cleaned my window in and out before leaving.
Description of Work: They replaced two sliding glass door panels in a four paneled door. The original glass, double paned tinted glass doors were installed incorrectly so the tinting failed and looked frosted between the glass.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$908
ELIZABETH W.
01/2007
5.0
replacement windows
 + -1 more
They arrived as scheduled. The job was completed satisfactorily at the estimated price.
Description of Work: They replaced a broken glass window pane.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Wendy P.
10/2006
5.0
replacement windows
 + -1 more
Hand W was wonderful. They showed up when they said they would, made sure the job was perfect, and the price was fair. They are a great company.
Description of Work: H&W Replaced several windows and removed five delicate stained glass panels for repairs and replaced the panels with temporary glass.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
ROSS P.
07/2006
5.0
replacement windows
 + -1 more
On time for both the estimate and the work. Price reasonable. However, when the window was put in I noticed that the molding was crooked. They ordered another one and came out and replaced it.
Description of Work: Replaced insulated window (double pane) that had gone bad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
SONYA R.
04/2005
5.0
glass repair
 + -1 more
OUR HANDYMAN DID A LOT OF RESEARCH AND WASTED SOME TIME BEFORE HE GOT IN CONTACT WITH THIS COMPANY. THEY WERE VERY HELPFUL AND ARRANGED FOR THE CUTTING AND PREPARATION OF THE GLASS TO REPAIR OUR LARGE FRONT WINDOW.
Description of Work: THIS COMPANY PROVIDED THE GLASS FOR A MAJOR WINDOW REPAIR FOR A WINDOW DAMAGED BY THE HURRICANE AND REPAIRED BY OUR HANDYMAN.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Glass and Mirrors,
Doors,
Locksmiths
FAQ
H & W Windows & Repair Service Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 2:00 PM
H & W Windows & Repair Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, H & W Windows & Repair Service Inc does not offer free project estimates.
No, H & W Windows & Repair Service Inc does not offer eco-friendly accreditations.
No, H & W Windows & Repair Service Inc does not offer a senior discount.
No, H & W Windows & Repair Service Inc does not offer emergency services.
No, H & W Windows & Repair Service Inc does not offer warranties.
H & W Windows & Repair Service Inc offers the following services: Residential window repair & replacement.