H & W Windows & Repair Service Inc

This is the second time that I have hired H & W and am so glad that I found an honest, reliable company to help me maintain my jalousie windows. I recommend them wholeheartedly.

They were on time, did the work quickly and cleaned up after themselves. I would hire these guys any day!

They showed up when scheduled and fixed the window. The whole repair was pretty quick. After getting a few quotes, I felt their pricing was very fair. I also had a hard time finding many companies that do window repair, without just replacing the whole window (for a lot more money). I was happy to find H & W could actually do window repairs and not just new installs.

I don't have a comparison price but I don't know if I could have gotten it done for less. I was happy with the price. He wasn't happy with one of them and he sent it back to get a new one before putting in.

Excellent work done by professionals.

Incredible they couldn'tdo enough for us in helping us resolve our complicated issues!!!🤓

They showed up on time, as scheduled and completed the work quickly.

I did a lot of research and came down to H & W Windows and another company located in Tampa as far as the quality of the windows and within a reasonable price. You can go with cheaper vendors for inferior products or more expensive vendors for extra stuff that you don't need unless you live in mansion and thousands of dollars is not that big of a deal to you. DO NOT go with the two big box stores as their prices where much higher for the same quality windows and they use subcontractors. The Tampa company has a brand that is double hung which is nice and I almost went with them but decided if there was a problem, it'd be sometime before they can come out to Orlando to fix it. One review said exactly that. While they cover their workmanship, it took a month before they could make it back to Orlando for this customer. Also, you don't need a double hung window if you lived in a one story house. I like the idea of it initially but decided it's not worth the extra cost. Double hung makes sense for 2nd story so you can clean from the inside without putting a ladder on the outside. Also double hung windows have more parts to it which could mean more parts for failure so FYI. I went with H & W because they are a third generation company and I like to support local family own businesses. Ethan was great and punctual to get me the estimate. To my surprise, Bill the owner along with another guy came out and installed my windows. The workmanship was good and they cleaned up as they go. I was extremely happy with the windows and the work done. If you are a cheapskate like me and take a month to do research to find the best quality at the most affordable price, there are two things to look for: 1) the quality of the window AND 2) the workmanship. If you have great windows but poor work installing them, then you have a leaking window with water coming in or wind blowing in when completely shut. I read quite a few complaints online about this with other companies. If you have poor windows but great work, then it's the same. Last, H & W is a family run business so their front office may not be the most professionally run like your big companies. I'd say don't let this stop you from having them do the work, just be persistent and stick with them because replacing a window for the next 10-20 years is worth an extra phone call or two. This happened to me but I knew they were the only ones I can trust in Orlando. They are really nice people when you see them and know they won't take advantage of you. Hope this helps:)

My dog had broken the bottom pane of a window (dog did not get hurt) while jumping for a animal that ran across the yard. 2 representatives from H&W Windows visited me today with great customer service. They came inside to inspect the window and then worked the remaining time outside. The 2 reps were professional in every manner. Also noted: they accept cash, card, or check. Never got the impression that I was bothering them or my problem was too small. I had to wait 2 weeks, but it was worth the wait!

We had an excellent experience with them. I liked everything; they were prompt, efficient and clean. I think they were very honest; they could have sold me a more expensive repair and they were very pleasant to deal with. I did not dislike anything about the service they provided. I don't normally give these kind of ratings to places.

This is a family owned business, and they all were very nice and had good customer service skills. From the initial call to the installation I had no issues, everything was explained to me properly. If I ever need their service again, I will not hesitate to call them again!

I have used H and W Windows and Repairs twice now for screen repairs for my business. Both times, I took in window screens to their location. Counter service was immediate. On one occasion, I left a custom-sized screen which needed total replacement. As promised, I was able to pick up my new window screen within just a couple of days. The second visit, they were able to replace the screen while I waited.

Wonderful professional service! Arrived on time and successfully dealt with a tricky problem of a Chattahoochee stone deck which obstructed lifting the door out of the track. Cost was less that I was quoted! This company was recommended by another top notch window repair person who did not cover my area. As perfect as home repairs get. Worth waiting for an appointment since this family-owned business (in Orlando since the 1960's) is increasingly in demand.

People were professional but really pricey. They were pretty accurate about ordering window and installing. Previously I had tinted window but they said they don't do tinting that will cost me extra.

I have used them over the last 10 years for replacement screens at my rental houses including sliding glass screen door replacement. Very friendly and reasonably priced.

Very professional. I was very pleased with the service that was provided.

I love this company. I've been using them for 30 years and they have never let me down. What you have to understand is that it's a small family-run company with a large local following because they're honest, and their work, their knowledge and prices are some of the best around, so you may have to wait a little while to get what you want. I put in a difficult order and they worked with me every step of the way. Because it was around the holidays it took a little longer to get the window and install it. But as always, I'm a very satisfied customer.

Very nice windows. They have reduced outside noise and the room is indeed cooler now. The installers were punctual and very clean. They also educated me on current code and allowed me to watch the entire process. (I love watching home renovation shows, so this was great watching this!) They were in and out in 90 minutes. Great job. I would highly recommend.

They did a great job. They were incredibly professional and skilled. They came out look at the situation and gave us a quote, told us when they would have the item in, be back replaced it, recommended something that would save us the money. I can't say enough good things about it. It is a family owned business and I everyone I talk to and everything about really strong. They were very conscious about quality of product and quality of service. They were excellent top from bottom like the person who came and gave us an estimate and the person who came and installed and it and the people who talked to in between. They did exactly what they said they were going to do. They were fast and like they made a recommendation to save money. I thought the price was very reasonable. I would absolutely use them again.

Excellent. Showed up when scheduled and provided quality workmanship in a neat and professional manner.

It went great! I have 25 vinyl windows that were 10 years old. A few were broken. I had done business with H and W Windows several times over the past 10 years with excellent results. I called to ask about getting the windows fixed. Cindy was very helpful. I wanted to make sure the technician had all the crorrect parts, so I emailed a picture. Turned out this window manufacturer was out of business and Cindy began hunting for the parts. We made an appointment and she finally thought she found the correct ones. Over a weeks time I must have called her 10 times (making sure the parts were right). She was very patient. Bill arrived right on time. I was concerned about how long it would take to lube 25 windows and repair 5 or 6, because I had a flight to catch. I took him to the first one I knew was broken. He took a look at it and said that the window lacked a cutout to remove the old mechanism (he brought the correct replacement). I thought and quot;Uh oh, this sounds like it will take a lot of time and will be expensive.and quot; I went in the other room and 5 minutes later I went back and he had already made the cutout needed and replaced the part. He worked amazingly fast and within 2 hours he had repaired or lubed all 25 windows. I was impressed. Another job well done by H and W (no wonder they've been in business so long). Cindy had told me the service call would be $65 and the labor would be $60 an hour plus parts. And that's exactly what it cost. $223 I thought was a very fair price.

It went great. Another provider quoted me 3 times the price for replacement glass the same size as the broken glass but no longer thickness required by code. Hand W arrived when promised, took measurements, ordered the correct size and thickness of glass then installed. They cleaned up after installation including cleaning the glass. Very knowledgable- they knew about the code change and ensured I now had the correct thickness.

Contacted Hand W in mid October, received a quote over the phone. Price was good compared to others. However, I was told they were very busy and could get to my job in Mid November. I never heard back from them and went with another company.

The company did a great job. I am very pleased with the service. The crew took their time with removing the glass doors from the track. I recommend this company to any that may need this service. .

Great job - great fit. This is a great family run business that has been in business for years. I would not hesitate to contact them again for anything from window repairs to installation. Nice people - nice work!