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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, Appliance Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
3%
2
9%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.6
punctuality
4.7
Showing 26-33 of 33 reviews

MONICA C. H.
06/2016
5.0
buying services
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory M.
06/2016
1.0
home theater design
  + -1 more
unknown
Description of Work: Did not use this service
Rating CategoryRating out of 5

Tammy R.
02/2016
2.0
home theater design
  + -1 more
See above
Description of Work: We were told that somebody would contact us and provide a quote Haven't heard back. I called and left a message for the tech that came to the house. No response

Rating CategoryRating out of 5
quality
2.0
responsiveness
2.0


richard W.
06/2015
5.0
home theater design, tv repair
  + 0 more
Excellent
Description of Work: Mount TV, and Audio setup on a another tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JAMES H.
01/2006
5.0
computer repair
  + -1 more
Once I got there with my DVD/VCR, I waited for my number to be called, then went up to explain my problem with the equipment. They told me I would have to put down a $24 down payment, then they would call if it would be more than $99 to repair. They did call. I felt it was worth it, and two weeks later I had it back good as new.
Description of Work: I had my DVD/VCR repaired at the Best Buy in Orlando. The door to the DVD wasn't opening, and the VCR component was eating all of my tapes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

JAMES H.
12/2005
4.0
computer repair
  + -1 more
I was not happy that they would not fix it, due to the lightening shorting out the circuits. I therefore had to pay a $50 fee for them to keep it, so I didn't have to take it back.
Description of Work: I had work done on my TV, that was damaged due to a lightening storm. It was not turning on at all.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

DEBBY G.
10/2005
5.0
computer repair
  + -1 more
I WAS ABLE TO DROP OFF THE LAPTOP AND IN LESS THAN THE AMOUNT OF TIME THEY SAID IT WOULD TAKE THE LAPTOP WAS FIXED AND THEY THOROUGHLY EXPLAINED WAYS TO PREVENT THIS FROM HAPPENING AGAIN.
Description of Work: I HAD TO GET MY DAUGHTER'S LAPTOP FIXED. SHE HAD SOME PROBLEMS BECAUSE OF SPYWARE ETC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

KAREN M.
04/2005
5.0
computer repair
  + -1 more
WE WERE PLEASED OVERALL WITH THE SERVICE. THE ACTUAL REPAIR WAS DONE WITHIN 2 DAYS. WE HAD TO WAIT A LONG TIME IN LINE TO PICK IT UP. WHEN WE FINALLY GOT UP THERE, THEY WERE VERY NICE AND EXPLAINED EVERYTHING THAT THEY DID, AND WHAT THEY THOUGHT CAUSED THE PROBLEM.
Description of Work: OUR COMPUTER WOULDN'T TURN ON. THEY INSPECTED IT, AND FOUND THAT IT NEEDED A NEW 300 WATT ATX POWER SUPPLY. WE ALSO HAD THEM INSTALL A GAME GRAPHIC CARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$94.77
    • 1
    • 2(current)

Contact information

845 N ALAFAYA TRL, Orlando, FL 32828

www.geeksquad.com/repair

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Appliance Repair,
TV Repair,
TV Sales,
Buying Services,
Computer Sales,
Appliance Sales and Installation,
Camera Repair,
Auto Radio Service

FAQ

Geek Squad - Best Buy is currently rated 4.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact information

845 N ALAFAYA TRL, Orlando, FL 32828

www.geeksquad.com/repair