Description of Work: Installed a washer. The store is old and needs updating.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$600
Renee E.
12/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Scott H.
12/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced, several parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$345
Bridgette K.
09/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EVE A.
06/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David D.
03/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: I made contact with business representative and advised him of my problem with my electric oven(problem with oven temp. different then digital readout) He advised of of measures to correct problem. No service call required.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
Gabriella B.
02/2015
1.0
appliance repair
+ -1 more
unknown
Description of Work: Gave us a quote to fix dishwasher. Came in late, flooded the bottom part of my dishwasher. Left it all dismantled, said I was going to hear back from them with a quote. Never called us back again. I had to pay $69 dollars for that.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$69
Lou F.
02/2015
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jane J.
01/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: My refrigerator was leaking water that went down under the crisper. Mark figured the problem out right away and blew out the line which had some debris in it. Took him about 10 or 15 minutes. A lot of my friends in Conway area and in my church use his service and are very happy with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Rustina G.
10/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Excellent response time, with-in hours. Easy and friendly website and very professional service! Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Debora B.
09/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: My wall oven stopped working. It would not turn on. The tech came out and said it was the computer part and that parts would have to be ordered. On Monday they called and said that the part wasn't made any longer and we would have to buy a new oven. They recommended Southeast Steel as the best place to go for that type of oven. No work was actually performed by them but I would use them again if another appliance broke because they were one of the only companies who returned the call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Nathan P.
08/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Troubleshooting of a dishwasher that wasn't completely draining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tiffany B.
07/2014
5.0
appliance repair
+ -1 more
.
Description of Work: Replace power relay
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jeff M.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Open up dryer and remove clothes that went in lint area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Jay S.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Great experience! Valve was leaking in fridge, fixed it pronto!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Barbara B.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Dryer stopped running. I've had it about 15 years so I knew it wasn't going to be too simple a task. Still I didn't want to purchase a new one. Called one day, next morning they were there. Broken belt was diagnosis and the project was fixed within 40 minutes. I really couldn't ask for more. That dryer is still working today and not a bit of trouble. One of the easiest repair transactions I've ever had!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
Karen M.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: replaced the computer on my in-frog ice maker - it was not dispensing ice. Came out right on time, was very professional, explained to me what the issues might be and tested for them. Had the part available in the truck and was finished in less than a half hour. Came the next day after I called also. Was very clean and tidy too. I will defiantly recommend and call in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Paul J H.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: They replace my HVAC system, I went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ROD R.
07/2007
5.0
appliance repair
+ -1 more
Our Whirlpool Duet Gas Dryer was overheating, stopping, and giving a code E1. I called Conway and spoke with Heidi, who was very helpful by trying to help me solve the problem on my own. When what she suggested I try didn't solve the problem, she scheduled an appointment and gave me a quote for the suspect part and labor. The technicians arrived on-time, checked the output temperature (which was much too high) and replaced the termistor. They rechecked the temperature and listened for the proper operation of the gas valve. Both technicians were knowledgeable, professional, and polite. I would highly recommend this company.
Description of Work: The technicians replaced a part called, I believe, a thermistor. It is a small part which controls the gas dryer temperature.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
K R.
05/2007
5.0
appliance repair
+ -1 more
This was an excellent experience. Conway was able to come to my home the afternoon I called. I was charged a $65.00 service fee (only one) to look at both the washer and dryer. Mark, the service person, told me that dryer was fine; it just needed a new lint basket which he told me how to order on line. As for the washer, there was not a second service fee to come back to the house after the necessary parts were ordered. Conway called to schedule the next appointment when the parts arrived, arrived on time, completed the work efficiently, and charged the quoted price. What a great business!!
Description of Work: Replaced timer, hinges, and hoses on washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
KATHLEEN S.
11/2006
5.0
appliance repair
+ -1 more
Conway Appliance is the best. I don't remember how I found them, but I have used them for my recently discarded 15-year old washer and dryer periodically. They are fair, quick, professional, competent and honest. In a new house with new appliances, I used others recommended by various manufacturers and recently decided I wasn't going to do that anymore. I will never use anyone but Conway anymore, unless they can't do the work. I HIGHLY recommend them.
Description of Work: Checked and repaired the icemaker of my SubZero freezer. Determined that I needed a new unit. Recommended and installed a rebuilt part, which cost half what a new part would cost. They guaranteed the part. It works great. Better than ever, in fact.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222.59
ROBERT R.
08/2006
5.0
appliance repair
+ -1 more
Very satisfied. Mark, the technician, was immediately able to identify the problem and fixed it. He also showed us what to do in the future, since this is a very common problem. He was very polite and got done quickly. I would recommend Conway Appliance and Repair to anyone and will certainly use them again in the future.
Description of Work: Reset thermostat controls for built-in double ovens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
TERESA N.
03/2006
5.0
appliance repair
+ -1 more
I THOUGHT THEY WERE VERY PROFESSIONAL. THEIR TURNAROUND TIME IS EXCELLENT. I CALLED THEM, AND THEY CAME OUT IN THE NEXT COUPLE OF DAYS. I THOUGHT THE REPAIRMAN WAS VERY COURTEOUS AND KNOWLEDGEABLE AND EXPLAINED EVERYTHING.
Description of Work: THEY HAD TO REPLACE SOMETHING IN THE DISHWASHER BECAUSE IT WAS LEAKING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
03/2006
5.0
appliance repair
+ -1 more
IT WAS VERY GOOD. I WOULD GO BACK TO THEM AGAIN. THEY DID EVERYTHING I WANTED THEM TO DO, AND THEY GOT IT BACK TO ME QUICKLY. THEY GOT IT RUNNING AGAIN.
Description of Work: THEY FIXED MY REFRIGERATOR.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
SUSAN W.
01/2006
5.0
appliance repair
+ -1 more
Repairman met his promised date and time, was very courteous (even commenting on the fact my oven was clean). The work did not take any time to finish. They were in and out and we were cooking by nightfall.
Description of Work: Replaced the element on the bottom part of our (old) wall oven and tested the burners on our (old) cooktop stove.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning
FAQ
CONWAY APPLIANCE & REPAIR is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
CONWAY APPLIANCE & REPAIR accepts the following forms of payment: Discover
No, CONWAY APPLIANCE & REPAIR does not offer free project estimates.
No, CONWAY APPLIANCE & REPAIR does not offer eco-friendly accreditations.
No, CONWAY APPLIANCE & REPAIR does not offer a senior discount.
No, CONWAY APPLIANCE & REPAIR does not offer emergency services.
No, CONWAY APPLIANCE & REPAIR does not offer warranties.
CONWAY APPLIANCE & REPAIR offers the following services: RANGES, WASHERS, DRYERS, FREEZERS, DISHWASHERS, & REFRIGERATORS.