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Carpet Clinic

Floor Cleaning and Waxing, Ceramic Tile, Carpet Cleaning,

About us

Carpet Clinic of Orlando, Inc. is a premier carpet cleaning and steam cleaning service that offers professional tile and grout cleaning, spot stain removal, pressure washing, upholstery cleaning, and more! We take great pride in our work and customer service. We always provide friendly and efficient cleaners to perform all your carpet and upholstery cleaning services. You can now breathe easy knowing that you will have clean furniture and carpet. Don’t wait any longer for the clean floors you have been dreaming of! Contact us today for a free quote on our carpet cleaning services. We are a professional carpet cleaning company prepared to take on any odor removal or tile and grout cleaning service! We strive to provide prompt and quality services to ensure the satisfaction of each and every customer. No job is ever too big or small for Carpet Clinic of Orlando, Inc.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery cleaning, Tile cleaning, Grout cleaning, Some water restoration work involving carpet and tile.

Services we don't offer

Carpet Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
5%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 76-100 of 170 reviews

Barbara J.
04/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Floor is very clean. He removed spots from residue of cleaning solution we had used on the floor. Mr. Haas is very polite and professional.
Description of Work: Cleaned my tile floors and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Diana S.
04/2016
3.0
ceramic tile, floor cleaning
  + 0 more
I wouldn't recommend them. He did a pretty good job of cleaning the grout. The sealing that they had put on prior was colorized sealing and the area that I had was bigger, and the rate that I got on the extra area was not as discounted as the first 300sq feet. He ended up doing the coloring on all of the grout, but his cleaner did not do a good job of cleaning the grout, so when he put the new color on, he had to go along and clean the grout as he went along individually because some of it was white grout but it had gotten dirt and his cleaner did not get all of the dirt. He colored the whole grout and that was expensive. When he recolored the grout there were areas where he missed. It is painted on, and then it is wiped clean, but there were areas which he did not wipe clean, and now there are areas which are attracting dirt because there is basically a layer of paint on the grout. I wouldn't recommend them. It cost me a lot more than I thought. He did a good job as far as cleaning the floor and the tile, but I wouldn't recommend him for cleaning and coloring the grout. I paid another $400 or more on top of the big deal and it was unexpected. If he would have cleaned the grout, there would be much less to put the color on. He was on time.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$489

Brandt L.
04/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
Technician was professional and very nice. Did a great job...especially for $89. A few stubborn spots are still visible, but overall a very nice job!
Description of Work: Steam cleaned 4 areas of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Stephanie G.
03/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Russell was awesome! I originally had to reschedule and he was great about it. On the appointed day, he came right when he said he would and immediately got to work. He scrubbed down the grout with a solution and then used his machine which used pressure and water along the grout. He was professional, knowledgeable, friendly and courteous. The results are amazing! I highly recommend him and will use him in the future!
Description of Work: Russell cleaned the grout in my living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Michael C.
03/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Tile was cleaned quickly and I was very happy with the service. The tile looked like new again. He also gaves some good tips on keeping tile and grout clean.
Description of Work: Cleaned and acid washed tile/grout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Paulette S.
03/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Company was informative, friendly and focused on the job. We are very happy with the results and would use his services again.
Description of Work: Cleaned tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Elizabeth N.
03/2016
5.0
ceramic tile
  + -1 more
It went fantastic! He came when he said he would. He cleaned the grout and tile very well. He explained what he was doing and was very meticulous and professional! I will definitely be using i'm again to power wash my pool deck
Description of Work: Last Chance: $99 for Tile and Grout Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary Ellen G.
01/2016
1.0
ceramic tile
  + -1 more
He said he would be there between 9 and 10am and didnt show up. He finally got there around 11am. His work was poor. The communication was horrible. He has poor equipment. The work was not even finished. He tried to charge us more because they had us measure and we didnt have the right measurements according to him.
Description of Work: He cleaned grout.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carpet Clinic
Hi [Member Name Removed], We as a company are sorry they you feel that way about our job and performance. The day we sceduled you was a Monday between 9 & 10am that is correct and we did arrive 11 am, but I Russell Haas personally notified you prior to 9am we will be running late due to a maintenance issue with our equipment.Since the maintenance issue happened over the weekend we had to wait till Monday to purchase the part needed and needed to install the new part prior to starting the sceduled jobs of that day. The job we perform for our customers we put our heart and soul into the work we do no matter what the circumstances are. We have the before and after picture of your job and they came out beautiful especially after I Russell Haas gave you a free acid wash in the kitchen plus did an extra 100 sqft of cleaning due to the delay we caused you that day. I believe our company went above and beyond to satisfy you as a customer. The fact is when we measured your tile area you wanted cleaned it was 536 sqft in size and offered you a deal for the remainder which you refused.Please understand macherinery breaks and is out of our control but we always will take care of our customers to ensure there satified . I Russell Haas wanted to add despite your husband wanting to call the police on me because of my late arrival and his insistence if I'm not done cleaning the tile in 1hours time there would be trouble .We as a company do want to please you despite your disappointment and if we can help you in any way just call. Thanks, Russell Haas

Grazia B.
01/2016
5.0
carpet cleaners
  + -1 more
They were very knowledgeable, courteous and professional.
Description of Work: $89 Carpet Cleaning and Deodorizing for 4 Areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Shawn W.
01/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Russell was professional, prompt, courteous and the tile and grout cleaning came out excellent! We will definitely be using Russell again for other services that he provides. I would HIGHLY recommend him for your tile and grout cleaning needs!
Description of Work: Russell did 300 sq feet of tile and grout cleaning for us in our kitchen and on our patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Maryanne M.
01/2016
4.0
ceramic tile, floor cleaning
  + 0 more
The cleaning was good. I was hoping for cleaner grout
Description of Work: Cleaned tile and grout

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

ROBERT B.
01/2016
5.0
floor cleaning
  + -1 more
He came on time and was careful d*** the work...took longer than Stanley Steemer always did in past but the carpets were much cleaner than in he past. Therefore I'm more satisfied with the job done. It was just before Christmas and he go me on his schedule in time.
Description of Work: He cleaned 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Janet B.
11/2015
5.0
ceramic tile, floor cleaning, pressure washing
  + 1 more
Russell was very nice to deal with. The cleaning came out fantastic, and the grout is cleaner than it has been in years. He also called to follow up the next day, as the grout will look dark at first while it dries, but by the next day it was the original color that it was 8 years ago when the house was built. I would definitely use him again.
Description of Work: Cleaned tile and grout for over 600 feet including an acid wash (had an Angie's List deal then added on for the acid wash and the extra square footage over 300).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cindy K.
10/2015
3.0
ceramic tile, floor cleaning
  + 0 more
The floor looks great however there was a great deal of difficulty in arranging when this would be done. The service was originally scheduled for 13 Feb in the afternoon. The vendor notified me by phone that they had to re-schedule due to equipment issues. We agreed to 27 Feb first thing in the morning. When no-one showed up in the AM on the 27th I called and found out they were expecting to come out in the afternoon, which I couldn't do. We re-scheduled again. Again the time was missed. Rescheduled and this time the service happened. My husband was home for the service. He felt the vendor was overly aggressive in trying to sell additional services.
Description of Work: Cleaned the kitchen floor grout and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$89

Response from Carpet Clinic
Hi [Member name removed], We are very sorry for the delay in service . The Carpet Clinic of Orlando strives to please all customers but during this period of time we did have our machinery breakdown that caused a domino effect with our secudule. Please understand we will never pressure a customer to purchase additional services , just recommend it if needed to enhance the job we are performing at the time. Thanks, Russell Haas

PAM H.
10/2015
3.0
ceramic tile, floor cleaning
  + 0 more
The provider was an hour late and when he was finished the floor didn't look any better than when he started. He talked a lot and said he could recolor the grout for another $100 but then said the floor didn't need that and left.
Description of Work: $99 Tile and grout cleaning from Angie's List Big Deal

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$99

Response from Carpet Clinic
Hi [member name removed], I'm sorry if you feel that your grout cleaning didn't turn out as well as expected. I would be happy to return to your place work out any issues you may have with the job. We as a company give 3 your time slot for arrival and try to arrive within that time slot. Thanks for your input Russell

Catherine S.
09/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Russell from Carpet Clinic of Orlando, Inc was an excellent find on Angie's List. I had drywall work done and I tried to clean the floors several times to no avail. The bottom of my shoes still showed white, which meant there was still dust on the floor after several cleanings. It needed a deep clean and Russell made that happen. I highly recommend him, I trust him. I would use him again without hesitation.
Description of Work: Cleaned the tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margaret A. U.
09/2015
5.0
floor cleaning
  + -1 more
The arrival was a little delayed but the work was completed to my satisfaction. This provider was very courteous and executed the task well and cleaned up prior to leaving. I would recommend this provider to anyone interested in having their tile grout spruced up and looking like new like mine now is.
Description of Work: Cleaned grout over specific 300 square feet area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Elizabeth N.
09/2015
5.0
ceramic tile
  + -1 more
Process was quick and Russ did a great job!
Description of Work: Cleaned tile and grout in all bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda L.
09/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent -- I don't think it could have gotten any cleaner and brighter. Looked like it was just done -- brand new. Love the results! Coming back to do the rest of my house. Would highly recommend Carpet Clinic!
Description of Work: Tile grout cleaned in kitchen and bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda K.
08/2015
5.0
ceramic tile, floor cleaning
  + 0 more
He was clean. Tidy. Respectful. Diligent. No pressure to buy other services. I will recommend him over and over. Results speak for themselves. Thanks Angie!
Description of Work: Cleaned my grout. Gave good advise on maintenance and repair. My kitchen looks outstanding now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Timothy W.
08/2015
5.0
ceramic tile, floor cleaning
  + 0 more
On time, great service and Excellent results!!!
Description of Work: Awesome job cleaning grout and tile, floor looke NEW!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Shirley M.
08/2015
5.0
ceramic tile
  + -1 more
Russell did a super job! He was very professional, punctual, & knowledgeable. I was very pleased with the job and would definitely recommend this company. Thank you!
Description of Work: Russell, with Carpet Clinic just completed cleaning the tile & grout in our home (653 Sq. Ft.).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294.5

Joel K.
06/2015
5.0
ceramic tile, floor cleaning
  + 0 more
He did a great job. There are a fewer high traffic areas that still show a little dirt that has been there for years and he indicated if we went with the acid treatment on it, then it would come out more. However, it looked good as it was so we stayed with the basic treatment. He was on-time and professional.
Description of Work: Cleaned approx. 300sf of tile/grout in dining room, kitchen, laundry and master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

John H.
05/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent did thorough job and returned promptly to redo a couple of problem areas
Description of Work: cleaned floor and shower tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Anthony T.
04/2015
5.0
carpet cleaners
  + -1 more
He did the job well and everything turned out great.
Description of Work: I've used the big deal of Carpet Clinic. I paid extra; the deal was for a certain amount of square footage and then he gave me a better deal with the rest of the footage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

PO Box 770032, Orlando, FL 32877

http://carpetclinicorlando.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Cleaning,
Upholstery Cleaning,
Pressure Washing,
Water & Smoke Damage

FAQ

Carpet Clinic is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Carpet Clinic accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Carpet Clinic offers free project estimates.
Yes, Carpet Clinic offers eco-friendly accreditations.
Yes, Carpet Clinic offers a 10% senior discount.
Yes, Carpet Clinic offers emergency services.
Yes, Carpet Clinic offers warranties.
Carpet Clinic offers the following services: Carpet Cleaning, Upholstery cleaning, Tile cleaning, Grout cleaning, Some water restoration work involving carpet and tile.
Carpet Sales & Installation.

Contact information

PO Box 770032, Orlando, FL 32877

http://carpetclinicorlando.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM