American Blinds & Shutters has been serving the Central Florida for over 20 years. American Blinds & Shutters Outlet is a family owned business who takes pride in serving local neighborhoods. We represent the largest and most reputable window covering manufacturers in the United States such as Hunter Douglas, Graber, Springs Window Fashion, Vista Products, Extra Shutters, Horizon and more. All products carry a lifetime manufacturer's warranty!
They came out to my home and told me that I couldn't purchase the deal. They wouldn't honor the deal because they said that it wasn't enough to make it worth it for them. They charged me a $25.00 fee to come out.
Description of Work: I was interested in a Big Deal for $199 for $500 of window treatments, drapery, shutters and more.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from American Blinds & Shutters Outlet
I was called to provide an estimate in Kissimmee area. I requested a $50 trip charge for over 70 miles trip as well as 3 hours of time back and forth. She said she is more comfortable with $25 I accepted that. When I got there the same day I realized that they need a drapery repair job. Their drapery was done by some very unprofessional people. Never seen such a poor job in years. I recommended not to bother trying to repair them as it will never be corrected the way it should. The customer insisted a price, if she decides to do only one of them. I gave her a $700 item by item estimate to replace curtain rod and to send fabrics to work shop for repair and then to come back for reinstallation. She said she wants to use a $500 coupon. I said the coupon can not be applied for repair jobs specially the repair in this case means to use this fabric to undo the bad work and to start from scratch. She paid me $25 and I left. I have no doubt that the customer will find out how much more it will cost them to do a proper professional job or keep the unprofessional bad looking drapes. Best of luck. Hassan
Joyce P.
11/2012
3.0
window treatments
+ -1 more
Did not utilize the service. At the time I wanted to use the service I was working 12 hour days and had a difficult time getting a day off. The vendor did not have hours on Saturdays or Sundays. I could not make an appointment two weeks in advance, which I needed to do in order to get time off of work during the week. The vendor said I could call a day or two in advance, but that did not work for my schedule. The vendor also said they could call when they were in my area and I could meet with them, but again, that was not workable for my employer.
Description of Work: Spent $49 for $200 worth of window treatments.
Rating Category
Rating out of 5
$49
Jacquelyn S.
11/2012
5.0
window treatments
+ -1 more
The service provider, Hassan, was very professional. He was prompt in arriving at his appointments. The shades arrived within the time frame that he had given to me. He measured the windows on the first visit, listening to what I wanted. On the 2nd visit, he hung the shades. He cleaned up everything after he finished. The shades do a great job of keeping out all light at night- which is exactly what I wanted!
Description of Work: I had room darkening shades installed in the master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Joanie N.
11/2012
5.0
window treatments
+ -1 more
Overall it went great. I responded to an Angie's list posting and before I knew it I had someone out here measuring and giving estimates. He always called when he was close to Hunter's Creek so I could leave work and meet him at the house instead of having to come home from work and wait on them to arrive. Very friendly, prompt and courteous. Little pricey but you get what you pay off. In time, I am going to have my whole house redone.
Description of Work: I had plantation shutters installed in my master bedroom and my front office. We have a sliding pation door in our master bedroom and the shutters work great for privacy and heat control. They look awesome!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
BARBARA W.
10/2012
5.0
window treatments
+ -1 more
Great help was provided in selecting the right blinds for these family room and dining area windows. Upon installation it was discovered that one set of blinds was not the right size and one of the vertical blinds slats was missing. A rush order was put in and the installation was completed in less than a week.
Description of Work: Measured for vertical and horizontal blinds, ordered, and installed them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Hemendra G.
10/2012
4.0
window treatments
+ -1 more
The project went well. Hassan's price is competitive and product is good.
Description of Work: Had shutters put in for 6 windows in the house. Hassan gave good advise and served as a bouncing board for ideas. The work was done on time and we have no complaints about the workmanship. Hassan is affable and professional. He does the work himself, with another helper if needed, so we were assured what will be done will be as per discussion. Only caveat is to check Hassan's math. I didn't and apparently the total we agreed to was lower than it should've been. This posed a problem when the time came for payment and a calculator was used. The discussion around this was amicable, however, and we moved on. There was no issue as I had Hassan do another window after that.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Karen B.
10/2012
4.0
screen repair, window treatments
+ 0 more
I had used them before. They did very good job.
Description of Work: They put shutters in the living room, family room, and bedroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Stewart B.
09/2012
5.0
interior designers, window treatments
+ 0 more
Did whole house plantation shutters... Excellent job, reasonable price, fast and efficient. Very pleasant to work with.
Description of Work: Did whole house plantation shutters...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Lee M.
09/2012
5.0
window treatments
+ -1 more
Very well. Hassan was very professional, punctual, and nice to deal with. Very knowledgeable as well.
Description of Work: Sold and installed interior window shutters and a shade (in one room).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,750
Dennis D.
08/2012
4.0
window treatments
+ -1 more
I liked the selections that were offered. Their pricing was not clear and nor were their discounts. I had pre purchased a certificate through Angie’s list which they used but he didn’t use the Angie’s list discount. I as an Angie’s list person expected both the discounts. That was another way of buying down the final cost. They wouldn’t apply the 5% Angie’s list discount plus the $200 credit which I purchased for $49. He did the $200 credit but did not apply the 5% discount. They did the installation well. They were professional. The qualities of the materials were very good. I would use them in the future because I believe that their credibility was strong.
Description of Work: I used American Blinds and Shutters Outlet to get the installation done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Alex C.
07/2012
2.0
window treatments
+ -1 more
We purchased the Angie's list "big deal" of $50 for $200 worth of window treatments. We called and scheduled the estimate. The gentleman was very responsive and came on a Saturday to give us a quote. We knew what we wanted to purchase and it took only about 20 minutes to settle everything. Then the gentleman made the comment of "I wouldn't have come if I knew you weren't going to do the whole house". At this point we had already purchased the coupon and wanted the verticle blinds or we wouldn't have dealt with him any longer. We paid him the deposit and he said it would be about 10 days until they were in and he would call to schedule the installation. 10 days came and went and no phone call. 17 days later on a Tuesday morning, my husband received a phone call asking if they could come and install that morning. We had to say no because my husband and I both work and could not just drop everything to go home that morning. My husband asked if we could schedule it for Friday and one of us would take the day off to meet him. He said he would check his schedule and call us back. Thursday morning the guy called my husband again asking if he could come that day. My husband said no, we wanted it on Friday and we were both already at work. I took the day off Friday from work to be available for the install and got a call around 9:30. I told him I had to go to work for a few hours but would available at 2pm. He said fine and showed up at 2:30. The install of the blinds went just fine and we like them. However, I would never allow this guy in my house again for any reason. He removed the old set of blinds and left hardware laying around on my bedstand and my TV stand and then he left both sets of old blinds and rails laying in my living room stating he didn't have room in his truck to take them away. HOW did he have room to bring my new set of blinds but not room to take the old ones away? It was one for one! I only gave him a D because I like the product. I just wish I had bought them from someone else.
Description of Work: Vertical blinds installed for living room and master bedroom.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
$700
Response from American Blinds & Shutters Outlet
It is unfortunate that people who spent the least amount of money have the highest expection from a merchant. I had to call them and change the installation date 3 times to make sure its convenient for them, still tthey complain and are not happy!!
Remy A.
04/2012
5.0
window treatments
+ -1 more
Came home the same day we called to do an estimate for the job. Very polite and courteous; gave a very favorable first impression. Promised delivery in 7 to 10 working days. Mr. Hasaan actually delivered in 8 days. Very good quality material, completed the removal of all blinds and installation of new ones in about an hour which we feel was amazing; the fitting was perfect. Cleaned up after completion. We are extremely pleased with the results and already asked him to do an additional job for us.
Description of Work: Installed blinds in 8 windows replacing old ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
Kathy E.
04/2012
5.0
window treatments
+ -1 more
Hassan did a beautiful job. He came to our home and did the estimate promptly and in two weeks we had all new blinds. He did both the estimate and the installation. He did a very careful job of installing the blinds and left our home in perfect condition and with all new, beatufiul blinds. The quality of the blinds exceeded our expectations and we couldn't be happier. Hassan was extremely efficient, professional, and friendly. The price was very reasonable as well. We enjoyed the experience and are enjoying the results every day.
Description of Work: Hassan replaced blinds on two patio doors and six windows. We purchased vertical blinds for the patio doors and blinds for the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kshitij S.
03/2012
2.0
window treatments
+ -1 more
I was disappointed in them as the delivery was not on time and I had concerns about the product after it was installed and they still have not gotten back with me and it has been a year.
Description of Work: This was for window treatments.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$3,000
David O.
03/2012
5.0
window treatments
+ -1 more
The best experience since moving to FL 3 years ago.. Hassan came out the day we called. He measured the windows we wanted done and advised us that we could add to the work as budget permitted. He was responsive to all our questions and told us the shutters would be ready for installation in app 2 weeks. Right on time, he called and set up an appointment for installation. The shutters look great and we are about to place another order for vertical blinds to cover a door to the lanai. Frankly, Hassan is a gentleman and a professional. We enjoyed talking to him and look forward to his return.
Description of Work: Plantation Shutters on 7 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Amanda G.
02/2012
5.0
window treatments
+ -1 more
Hassan was awesome! He measured twice, ordered once and installed without a problem. The product looks great! I am very happy. I will have Hassan back to finish the rest of the home. I highly recommend this company. No complaints.
Description of Work: Shutters installed on windows located downstairs on front of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Marlene S.
02/2012
1.0
replacement windows
+ -1 more
I called him and he told me he was with a client, which I understood. He just said that he was with a client and would call me back. I asked if he had my number and he said he had but he never called me back. He answered the phone and he was pleasant, but that really did not catch up. In terms of punctuality, he did not even call me. I would not use his services again in the future.
Description of Work: I used the services of American Blinds and Shutters Outlet to get a quote from them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from American Blinds & Shutters Outlet
This is the first customer in many years claiming that we did not respond to her phone enquiry fast. Almost 99% of our customers have given us straight "A" in many years American Blinds & Shutters Outlet has been serving central Florida for over 17 years. Not even one customer has ever accused us of being passive or ignorant on even a phone enquiry. We suspect that this customer is a competitor or related to a competitor trying to hurt our company's image.
Joseph M.
02/2012
5.0
window treatments
+ -1 more
I saw the offer on Angie's List for services, so that actually prompted me to call sooner than I was planning. I called Hassan. He was very nice, professional, and prompt at returning my calls. He came out and measured the next day. They custom made the shutters and had them ready in two weeks. He came to install them and was very quick and efficient. The shutters look great. This was a kind of test run for us. We are trying to see if we like the shutters for the rest of our house. We will definitely be calling him back out when we are ready to finish the house. His prices were extremely reasonable and was very accomodating even though it was not a big job...Very happy with the work and I will definitely use him again.
Description of Work: Installed Plantation Shutters on Large Window in Wet Bar Area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$286
Stewart B.
01/2012
5.0
interior designers, window treatments
+ 0 more
Was looking to upgrade 3 story Townhouse with Plantation Shutters. Read about American Blinds on Angie's List and called Hassan. He came out next day, measured all windows and doors, explained options and gave estimate within an hour. Cost was very reasonable and better than others we had received. Hassan was super nice and we gave him the 50% deposit. Said it would take about 2-3 weeks. Heard back in 2 weeks that they were ready for installation. Very fast, efficient during installation...two of the shutters had defects, so Hassan did not ask for balance but said he would get them replaced. Came back within a week and completed job quickly. Very satisfied with product and installation. Hassan was a pleasure to work with. Already had friends use him and they were equally pleased. Recommend to anyone wanting high quality Plantation Shutters at reasonable cost.
Description of Work: Had townhouse measured for Plantation Shutters which was installed 1/30/2012.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Dorothy R.
10/2011
5.0
window treatments
+ -1 more
Mr. Hassan arrived on time and brought samples with him. He was very knowledgable with his product. I was unaware how very heavy the blinds were as he did not have a sample product but had a book of sample materials. He appeared to be easy to deal with and was honest in his answers to my questions.
Description of Work: I was very impressed with his product but decided against using it as it was heavy and I required something lighter. If my needs were to change I would not hesitate to do business with this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gay O.
07/2011
5.0
resume services, window treatments
+ 0 more
My daughter Tracy Murphy (San Antonio Texas), Told me how fantastic Angies list is! So I joined. I decided when I got your service I would get the blinds. So I looked for the company who had the most A ratings and there was American Blinds at the top. I called them and Hassan came to my house the next day. He was very helpful. He gave me a good price and he ordered the set of verticals for the sliding glass doors in my family room and two sets of blinds for one of my bedrooms. He put the order in Thursday night July 21, and he installed them today, July 29! Great and speedy service! He was here about 45 minutes. Good steady worker and wasted no time. I would definately have him come again when I decide to do more window treatments!!
Description of Work: My sales person, Hassan, was fabulous! A true professional in every step he took from beginning to end! Adjectives to describe this service: Punctional to the minute! Good sense of humor! Polite! Tidy! Knew his products! Very confident he was giving me a good deal and service and he did!! He installed veriticles for my sliding glass door and blinds for two bedroom windows!! Looks wonderful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lewis E.
07/2011
5.0
window treatments
+ -1 more
Overall, an outstanding experience.
Description of Work: Hassan came to the house, measured the windows and provided an estimate. The materials came in and he promptly called us to schedule an installtion date and time. He arrived when he said, installed the shutters on 7 windows and a motorized blind on the sliding glass door in a short time. He was professional, left no mess, and was courteous. I will use him again and highly recommend his company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Pamela G.
07/2011
5.0
interior designers
+ -1 more
Hassan, was absolutely awesome. From the time he arrived to give me a quote to the installation e was the epitome of professionalism. He was also great on decorative suggestions. I love my new shutters!!!
Description of Work: Plantation shutters installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
jill M.
06/2011
5.0
window treatments
+ -1 more
hassan came out and measured my windows the same day I called. The price for plantation shutters was very competitive and the shutters were ordered and installed within a couple of weeks. Good service and a good price. Plan to use them again in future for other windows.
Description of Work: ordered and installed plantation shutters. Good communication and service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Jennifer H.
06/2011
5.0
window treatments
+ -1 more
Less than two weeks ago, Hassan, from American Blinds and Shutters came to measure our windows for Plantation Shutters. He was prompt, courteous, and a pleasure to have in our home. Today he installed our shutters and they look wonderful. He kept us informed along the way, and his professionalism and willingness to help is beyond compare. Thank you Angie's List. It was your listing of American Blinds and Shutters that caused us to call!
Description of Work: We hade Plantation Shutters made and installed on 3 bedroom windows, and one large window in our family room.
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*Contact business to see additional licenses.
Service Categories
Window Treatments,
Windows,
Interior Design and Decorating,
Resume Services,
Screen repair,
Unfinished Carpentry,
Hurricane Shutters
FAQ
American Blinds & Shutters Outlet is currently rated 4.6 overall out of 5.
Sunday: 7:00 AM - 7:00 AM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
American Blinds & Shutters Outlet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, American Blinds & Shutters Outlet offers free project estimates.
No, American Blinds & Shutters Outlet does not offer eco-friendly accreditations.
Yes, American Blinds & Shutters Outlet offers a 15% senior discount.
No, American Blinds & Shutters Outlet does not offer emergency services.
Yes, American Blinds & Shutters Outlet offers warranties.
American Blinds & Shutters Outlet offers the following services: Residential & Commercial Window Treatment - Wood Blinds, Shutters, Shades, Sihouette & Luminett