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Quality Roofing & Inspections

4.6(
33
)

Roofing, Home inspection, Chimney Repair,

... +2 more

About us

I am Stephen Monks, a Florida State Certified Roofing Contractor and Certified Home Inspector. I specialize in roof repairs, including shingle roofs, metal roofs and sunroom/patio enclosure roof repairs. I have been inspecting roofs and homes since 1983. Because I am also a Certified Home Inspector, (as well as a roofer), I understand the entire structural connection of the roof system with the building's structure. (Stains are not always roof leaks.) The initial diagnosis of roof leaks is important, so I take the needed time up front to carefully inspect a roof, before "jumping" to a an early leak diagnosis. You have the assurance that I will take the time needed to fully understand the situation. This saves you money and time, since I work hard to solve everything from the start. You can call on Quality Roofing with confidence. The roof repair shop on wheels is "The Urgent Care Center for Your Roof".

Business highlights

39 years of trusted experience

Services we offer

With our "Famous Roof Repair Shop on Wheels", we often can repair your roof for less. We never send a repair tech with little or no materials to do the job. Repairs on shingle roofs (often including older shingles), metal roofs, and sunrooms/patio enclosure roofs. New shed roofs, and sometimes, manufactured home or small-house re-roofs. Roof and comprehensive inspections for owners, buyers, real estate sales & insurance. (Including Wind-Mit & 4-Point Insurance Inspections.)

Services we don't offer

New metal roofs. New Sunroom roofs. Tile (concrete, etc) roofing or tile repairs.

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.633 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
3%
2
6%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Write a review
Showing 26-33 of 33 reviews
billie B.
05/2016
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$850
Mark K.
10/2014
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin G.
06/2013
5.0
roofing
  + -1 more
Mr. Monk was professional and provided quality services. He promptly responded to my email and followed up with a call the next day. He actually went above and beyond to assist me with tips on other areas of concern that were not related to my roof. I will use him again.
Description of Work: Fixed a water leak around a cracked seal. Noticed another seal cracked and the third seal damaged. Replaced a missing tile.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Archer F.
04/2013
3.0
roofing
  + -1 more
They arrived on time and did the work quoted but they ended up charging more than was originally quoted. The date of the quote was March 12 and the work was done April 1. They quote overlapped a couple days and they increased the amount stating their costs had gone up.
Description of Work: They put sleeves around my bent pipes.
Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$388
Response from Quality Roofing & Inspections
Thank you for reading this. Here's what transpired: I was unable to determine if rotted wood was under the leaking roof shingles. Usually, I can determine this by entering the attic or other by means, but not this time. I quoted $370 to fix all things on this roof. I hand-wrote in our agreement, "If wood damage is found-add time and matl's to cost. < $100" . (removed member name) agreed that if we opened the roof up and bad decking was found, that it would be replaced, up to $100, rather than not fixing his roof correctly. As it turned out, the wood was bad. See the total of $388. I added $18, which was below my cost, but was agreed upon (up to $100) before I started the work. I could have chosen to "milk" this, (which I do not do), and added, say, $95, but I did the extra below my cost. I am amazed (removed member name) does not appreciate an honest, considerate roofing contractor. If he would have told me that adding $18 to change a section of roof decking was overcharging, I would have been pleased to discuss this with him. If I would have back-charged him $100, (which he agreed to ahead of time-before he ordered the roof work) I would understand his complaint, but I did no such thing. He feels cheated over $18. Honestly, this type of thing tempts an honest, licensed contractor to bid the work "worst scenario" and if the wood is OK, then just pocket the extra profit. Please understand, that as a certified home inspector, roof inspector, and roofing contractor, I work hard to inspect the roof thoroughly, and get it right the first time, so that customers are not hit with extra costs. But, sometimes, I cannot enter the attic, or the hidden roof issues cannot be determined until we remove roof shingles. That's what happened in this case. If I would have bid it much higher, but included damaged wood, if present, perhaps he would have been happy. I would have made more money and he would have been none the wiser, if there was not any bad wood. (Or, as some roofers do, just install new shingles over the existing bad wood. I have seen it at my home and roof inspections many times. But I will not do this.) How would you like to be treated? The contractor quotes the cost of everything that could be wrong and you pay it whether it's needed or not, or he gives you a break, just in case you have no rotted wood to replace? I understand that no one likes to pay more than quoted, but roof estimates are roof estimates and not always a guaranteed price. I cannot see under the shingles to know if the roof decking needs to be replaced. I am sorry that (removed member name) feels that he was not treated fairly. Most roofers have a back-charge clause in their fine print. This was not. I wrote this in by hand under the description of work to be performed. There was no surprise here, (removed member name). You are welcome to call me to talk about this if you still feel that I treated you poorly. Thank you.
Jennifer E.
02/2013
5.0
roofing
  + -1 more
It was an excellent experience. Found the leak and they came out to the house very promptly. I would absolutely recommend them to others.
Description of Work: Repaired a roof leak and repaired nail pops that he found
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Joan M.
09/2012
5.0
roofing
  + -1 more
I have used them 3 times now and I have been pleased every time. They do a great job and their rates are very reasonable.
Description of Work: I hired Quality Roofing and Inspections to do a repair on my roof.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Ripton M.
08/2012
5.0
roofing
  + -1 more
Mr. Monks was punctual and knowledgeable. I was not able to be there when the work was being done. My wife and daughter were home but unsure what was needed to complete the job. I requested that Mr. Monks send pictures of the repairs before he started and after the job was completed to my cell phone. He complied with all my requests and I was very pleased with the results. The job was professionally done and I would highly recommend his services to anyone.
Description of Work: I had a leak in my roof near one of the vent tubes over my bathroom. My insurance claims adjuster pointed it out to me as the source of the water damage in my bathroom ceiling and wall. When Mr. Monks checked it, he noticed a small hole and weather wear on two other tubes. We discussed price and agreed on a course of action.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
BONNIE C.
10/2006
5.0
home inspection
  + -1 more
When I called Stephen, he answered his own phone. I explained that we wanted to upgrade and remodel our home but wanted a third party report before we called in the specialists. He arrived on the day promptly, was cordial during the introduction phase, then began his work totally focused on the job at hand. Once the job was completed, he printed his report and explained his findings in detail and answered all the questions we had.
Description of Work: I hired Stephen to do a comprehensive inspection on our home before we begin our remodel. He spent approximately three and a half hours thoroughly inspecting every inch of the property inside and out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
    • 1
    • 2(current)

Contact information

2045 Sussex Dr S, Orange Park, FL 32073

www.thequalitydifference.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Home inspection,
Chimney Repair,
Skylights,
Chimney Caps

FAQ

Quality Roofing & Inspections is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Quality Roofing & Inspections accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Quality Roofing & Inspections does not offer free project estimates.
No, Quality Roofing & Inspections does not offer eco-friendly accreditations.
No, Quality Roofing & Inspections does not offer a senior discount.
No, Quality Roofing & Inspections does not offer emergency services.
Yes, Quality Roofing & Inspections offers warranties.
Quality Roofing & Inspections offers the following services: With our "Famous Roof Repair Shop on Wheels", we often can repair your roof for less. We never send a repair tech with little or no materials to do the job. Repairs on shingle roofs (often including older shingles), metal roofs, and sunrooms/patio enclosure roofs. New shed roofs, and sometimes, manufactured home or small-house re-roofs. Roof and comprehensive inspections for owners, buyers, real estate sales & insurance. (Including Wind-Mit & 4-Point Insurance Inspections.)
New metal roofs. New Sunroom roofs. Tile (concrete, etc) roofing or tile repairs.

Contact information

2045 Sussex Dr S, Orange Park, FL 32073

www.thequalitydifference.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM