Quality Roofing & Inspections

I had ordered a solar vent fan to be installed. When the installer arrived, he noticed a problem with installing it on my roof and told me it would leak. He offered me my money back on the spot. Would absolutely do business with him again.

Great, it was hard to find but Bobby continued to work and inspect it till the work was completed.

Mr. Monks and his helper Robert were outstanding. It's obvious that they take pride in a job done correctly and very well, down to the last detail. Unfortunately this sort of business mindset is getting hard to find, so it was refreshing to see. They both were respectful, courteous, cleaned up their work areas well, and obviously were very skilled at their craft. My dad has been a roofer in Tampa for over 40 years; I had emailed him pictures of the damaged roof & when I explained to him what they'd done and what they charged - he said that it "sounds like good work at a very fair price". Any of my neighbors or friends who need roof repair will get an enthusiastic recommendation from me to hire Quality Roofing & Inspection! Thanks Mr Monks and Robert!!

This was a big deal purchase. I really didn't like that. I think they charged me too much money for what they needed when they were here. They charged me almost $300 or something like that just for that. What they did was to cover that hole. I could have done that if they told me to look at that hole. Then they started offering me all these options to repair other things outside of what I asked them to do. I did not like that and will not use them any more. I would not recommend them to anybody else. They were on time.

Discovered the vent wasn't the problem and fixed the actual problem. Very happy with their work.

Very well. Stephen Monks had several open squares of shingles and was able to match existing shingles perfectly. Also inspected rubber 'boots' around roof vents and dryer vent, too.

It went well, they did everything they said they were going to do. It took them about two and a half hours. He also did a roof inspection while he was there and he didn't try to up-sell me. He told me where some breakout areas were and let me know if I wanted to have those looked at, he wasn't trying to sell me a whole new roof or anything; there was no shadiness, which I liked! They had their stuff together and had all their tools. The price was very reasonable; I looked around before them and the lowest price I could find was around $780. There are no leaks and no problems with the device. It reduced the heat in my attic as advertised. I would definitely use them again.

He worked on it, but it leaked again, so he came back at no charge and fixed it. Very polite and reassuring.

They were on time. They took the time to explain what they thought was the problem. They gave a detailed estimate. They were very polite and punctual. I will get 2 more estimates and then decide.

Hopefully the quality of the repairs is fine. I am unable to judge that as they just left. Stephen Monks and his helper visited one day to provide the estimate. They charge $25 for estimates if you do not use them which I agreed to before he came to my house. Mr Monks stayed on the ground while his helper got on the roof, took pictures, and investigated the problem. Mr Monks provided an estimate to repair the roof for $1260. I agreed to the price and for Mr. Monks to return the following Monday to repair the roof. I called Monday to ask when they'd be there and Mr. Monks had to move to Wednesday. When he came to repair the roof, Mr. Monks again sat in the truck while his helper did the work on the roof. His helper completed the work in less than an hour and a half. His helper said everything went as he expected. So, Mr. Monks took advantage of my lack of knowledge of the repair to charge me $1260 for one man working an hour and a half. I understand overhead, cost of putting a truck on the road, etc., but that is outrageous. When I asked him about this he said he made no apologies for being efficient. I don't think efficiency allows for such exorbitant fees.

Mr. Monks was very punctual and professional, as well as very knowledgeable. The roofing shingles were carefully removed around the vents, the lead cladding removed, then installed neoprene boots in place of the lead flashing and then sealed the shingles back into place with roofing cement. He also inspected my roof for any other possible issues and cleaned off some leaf debris, His assistant was also very pleasant and very efficient. The job went well and I believe the price was fair and reasonable. I would call this contractor again without hesitation and wholeheartedly recommend him.

We discovered a water stain on the ceiling and could not tell if it was old or new. Stephen came out and was on time and very professional. He was able to determine that there was not a leak. He also gave me some advice that saved us a bundle. He took pictures and pointed out some minor maintenance that I could do for about $15 that would save me hundreds. He also told me that I had 3 good years left on my roof, so don't believe those guys that come knocking on the front door. Very pleased and will definitely use again.

Mr. Monk came out with his assistant and checked the roof, found the leak. It was too large a job and too late in the day to complete right then and there, so they scheduled a return visit a couple days later. They were a little late in getting there at the appointment time but I work from home so it didn't matter. They had to stop at one point due to a quick downpour, but they got the hole covered up in time and waited in the garage til the rain stopped. Job was completed by about 5pm, hasn't leaked since. I'd recommend them to others, they were also very happy to walk the property with me and answer other roof-related questions.

The service was fine and he was actually very good. He did it basically when he said that he would and he was very thorough. He went went ahead and inspected the whole roof and went over all the issues but he was really late on the day that he came and he never did call to give me an update why. I had to go somewhere and I finally just called him and said, "Hey, are you still coming?" And he was like, "Oh, yeah. We are going to be out there soon." I was kind of worried that he was not going to show at all but he did actually come and he did do all the work once he got here, so that part was good. I am not sure how to grade his price. Honestly, I feel like he is probably pretty competitive but I did not get a ton of quotes at that time because we had leaking and we had to get it fixed. I really do not know if I can grade that. He might be very competitive with his price or he might be in the middle of the road. I have no idea because I really just do not know. I am not a roofer but from what I can tell, my roof looks very good. He did a very good blending of the shingles. He came right away when I called him initially to give the quote so he was very responsive initially. He was on time when he came to give the quote but then the next day or the day after, whenever we scheduled the job, he was terribly late that day, several hours later than what he said that he was going to be. He was not punctual at all.

Contacted owner Steve Monks who said he could come out in a day or two and inspect my roof.. He called the following day and said he could come out the next afternoon which was ok with us. Steve and Rob showed up promptly and on time the next day.(They even called first to say they were on their way! Unheard of in this day and age!) Up on the roof they went and performed a thorough inspection of the trouble area. They showed me exactly what was wrong and pointed out some other potential problem areas as well. A price of $850 was agreed upon and after a $100 deposit they said they could return in 2 days. Two days later they arrived on time (after calling us first!) and promptly started in. They showed me what they were doing every step of the way and showed me some additional rotted wood they found. They worked straight through for about 5 hours (didn't even take lunch). They repaired everything as neededincluding touch-up paint on my chimney and wire brushed and painted my metal chimney cap with high-temp paint. They cleaned up after themselves and even took a magnet on a pole to pick up any stray nails that may have fallen in my yard. Despite doing extra work that was needed, they stuck to their original agreed-upon price with no additional charge. I was 100% satisfied and would definitely use them again. P.S. Since the repair we've had many rain storms and I'm happy to report there are no more leaks.

They arrived on schedule and had everything to finish the repair. They removed some shingles and f;ashing. Replaced rotted wood and painted new wood. Replaced flashing and installed new shingles I had left from new roof 8 years ago. Cleaned up all debris.

After inspecting the roof he determined that the damages were significant enough to recommend replacing the roof, even though his team doesn't put new roofs on. He had no financial incentive to not perform the repairs and I really appreciated his honesty. I also learned some things about roofs and repairs just from chatting with him while his man was up on the roof doing the inspection. I would definitely use his team again in the future.

Due to this inferior work we ended up with ceiling and wall damage as well as rotted wood and decking. Mr. Monk and his excellent crew removed everything down to framing, replaced rotten wood and decking, installed new flashing and base sheet, put fungicide in the walls, sealed everything with roof cement and reshingled entire damaged areas. I would not hesitate to recommend Mr. Monk, Robert and Noah to anyone looking for a superior roofing company. They are very professional, honest and ethical with a goal of fixing a problem the right way and not cutting corners. We would definitely say that that the company takes pride in their business and we were very pleased with every aspect of our experience with them.

My experience with Mr. Monks and his right hand man Robert was outstanding. I felt from the beginning that they genuinely cared and were wanting to do the best possible job and do it right. They were always on time and kept me very informed of the progress as well as let me know as soon as it looked like it was going to take more time than originally thought. I thought the quote for repairs was reasonable and his warranty is very good. I actually had to call them back to address an area that was still leaking due to an unusual build design and they were super quick at coming back out and getting it fixed. I have been burned by people in the home repair industry before, but you will not get that from these gentlemen. I will definitely be calling them again to do some more work and install some solar powered attic fans.

It went okay. I'm not at the state of getting a roof yet and I haven't made a decision yet. I had 3 or 4 different quotes. My meeting went fine as far as the quotes went. I jumped the gun a little bit. I went a little ahead but I got them in. It was good. They were fair. They were right in there. They were very good. They came back with a quick quote. It took a few days and the guy got back to me but everything went well. I have no complaints with their quotes.

When two roofing companies I had contacted looked at the roof, they agreed that a construction company would need to get involved if I wanted more than just the roof leak repair. .Consequently, I abandoned the idea of a roof extension. Since I wanted to request three roof repair estimates to choose from, I contacted Mr. Monk again 0n 8/2 and told him I only wanted a repair estimate and he seemed eager to come out to take a look on Monday, 8/5. He didn't show up so I called back. He said he had replaced the work ticket and would call morning of 8/7. He did and came about an hour later. He inspected the leak near the chimney area as well as the area of the roof I previously considered extending. I made it clear I was no longer interested in the extension, but requested an estimate for the leak repair. He told me to apply a sealer to the area which might work as a temporary fix.. When I asked him again for a repair estimate, he said and quot;he doesn't do this kind of workand quot; and stormed out angrily.

It went very well. The findings from inspection were: 1) For the leak they found an area over the bathroom that was the cause of the issue which turned out to be area that when i bought the house last year the seller had repaired due to find of inspector. Steven showed me the pictures of the issue and could clearly see how some of the repair work done on it last year was not done right. 2) An area of concern was in back where the main roof conmnects to a flat roof section to an add on family roof has a whole part that was not finished that was open for hot air and water to go in. Luckily the exposed wood had no wood rotting but was something recommended to address especially long term to prevent issues. There was no pressure regarding getting this fixed now and was provided quote. 3) Various areas of exposed nails are small things like that. I decided to get all the items taken care of and was given a reasonable price including an Angie's list discount I was unaware of after already signed the work order which had come to $700. Final price which included credit card processing fee was $647. I could have paid by check and avoided the credit card fee but i chose what was more convienient for me. All the items were fixed yesterday while I was at work and though I was super busy at work and missed call received detailed voice mail and text message advising it was completed and all went well. Spoke with Steven after work who explained everything that was done and how repairs went good. A very additional pleasant surprise was in my family room (add on room) when i got home was not significantly hotter then rest of house like it always is (even after i had insulation added in walls and avove ceiling to address). I have a portable ac unit in this room that i always have been having to use to keep the temp comfortable like the rest of house and for 1st time i didn't need to use it! So the issue fixed from item 2 above must have been allowing so much hot air in that even with insulation it was allowing the room to heat up much more then rest of the house. This is awesome! One additional thing was Steven told me how i could put metallic roof coating paint on the flat roof section which would greatly reduce heat from the sun since it would reflect it away and also provide protection for the roof. He did say they do offer the service of doing it but since it would be so simple especially for that 200 sq foot area i'd save lot of money to do it myself if i'm so inclined. He gave me details on how to do it and it certainly sounds like something i can do. He even said if i was going to do it to feel free to call him and he'd be happy n walk me through best way to go about it and would be happy to address any questions I might have. Overall I would highly recommend Quality roofing to anyone.

Great. He was honest and told me I did not need any repairs and there was no charge for the service call.

Quickly responsive and did good, quality work.

Went well, but they didn't tell me when they were coming and just came and did it. I called them and they said that they had already been there. Great work!