Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

My Maids

House Cleaning, Window Cleaning, Home and Garage Organization,

About us

QUALITY, AFFORDABLE CLEANING SINCE 1987 ! UNBEATABLE, ALL INCLUSIVE PRICING / GREEN CLEANING /SUPER SERVICE AWARD WINNER 2010-2017 / $99 Specials / Residential and Commercial Cleaning / Military & Senior Discounts / Teams of 3-4 / Licensed, Bonded, Insured / Google A Rated / Key Service / BBB A+ Rated / Thumbtack Pro / Home Advisor Pro / ARCSI Member / Support Cleaning For A Reason / Proud supporter of First Responder, Special Olympics, Toys For Tots, Rodeaver Boys Ranch, and St. Jude's

Business highlights

37 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Eco Friendly

Services we offer

A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 188 reviews

John W.
12/2016
5.0
house cleaning
  + -1 more
They are fine, that's been a while. They're not great about putting things back exactly where they were and I an old fa*t and that annoys me a little but not enough to drop them. I've been impressed by the fact that they come in here they do their job, they don't fool around, they don't look like the kind of workers you would find almost anywhere else, like some of the other services I've had.
Description of Work: I use My Maids for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from My Maids
Thank you for your honest review Mr. [Member Name Removed], My Maids appreciates you business and review ! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $20 referral discount, when they sign up for our service.

Susan H.
12/2016
5.0
house cleaning
  + -1 more
These ladies were wonderful. I will definitely have them back!
Description of Work: I needed a deep cleaning of my house, including fridge and oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates you business and review ! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $20 referral discount, when they sign up for our service.

Mary M.
11/2016
5.0
house cleaning
  + -1 more
It went well. They were professional, quick and very nice. I typed them a list of areas I wanted cleaned and they followed through and checked off every area I had asked them to clean. I would definitely hire them again.
Description of Work: Cleaning my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates you business and review ! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $20 referral discount, when they sign up for our service.

Craig G.
10/2016
5.0
house cleaning
  + -1 more
They are good, no complaints. Quick, professional, no problem with scheduling. They bring their own cleaning supplies.
Description of Work: Clean floors and dust in common areas and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from My Maids
Thank you for your review Mr. [Member Name Removed], My Maids appreciates you business and review ! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $20 referral discount, when they sign up for our service.

Brenda P.
10/2016
5.0
house cleaning
  + -1 more
Excellent job. The maids were professional and friendly. Their work is very thorough. They were also timely. I was so pleased that I hired them full time to do bi-monthly cleaning. They also have a wide variety of cleaning services.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from My Maids
Thank you for your review Ms.[Member Name Removed], My Maids appreciates you business and review ! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $20 referral discount, when they sign up for our service.

laurette K.
10/2016
4.0
house cleaning
  + -1 more
Good. The base boards in the closets were missed, the window person never showed up. Very prompt and called prior to arrival
Description of Work: Clean empty house prior to staging for sale

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from My Maids
Thank you for your review Ms. [Member Name Removed]! Sorry we could not finish the window cleaning on the same day as the home cleaning, due to schedule conflicts. Kindly call the office 904-264 6666 to schedule a convenient time for the window cleaning to be scheduled. We apologize for the inconvenience!

Robert M.
09/2016
3.0
house cleaning
  + -1 more
Awful. Home was clean but smelled horribly.
Description of Work: clean house

Rating CategoryRating out of 5
quality
3.0
value
3.0
punctuality
4.0


Response from My Maids
We apologize for the house smelling not right, though the cleaning was good! We can come back and spray an air freshener, kindly let us know. Appreciate you letting us know about the problem!

Rohit M.
08/2016
4.0
house cleaning
  + -1 more
Professional courteous but Slow job and not thorough at all. Waste of money.
Description of Work: Clean / not cleaned house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$126

Response from My Maids
The deal purchased was for 4 hours and we did our best to finish the job in the time frame, to clean the whole house. Apologize for not being able to complete everything within the hour, our ladies tried their best!

Nora M.
08/2016
4.0
house cleaning
  + -1 more
Very good. Very attentive and thorough. Finished cleaning within the purchased timeframe.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from My Maids
Thank you for business, and we appreciate your review!

Loren J B.
07/2016
4.0
house cleaning
  + -1 more
The experience was great. They called and told me a window of time that they would be at the house. It was a 2 hr service and they finished their work in 1 hour and 45 min. I noticed that some baseboards, that were not obstructed were not cleaned and ceiling fans still had a layer of dust on them.
Description of Work: Bed liners changed. Vacuumed. 10 windows cleaned. Blinds, counters, tile floors bathrooms, ceiling fans, appliances, furniture surfaces and picture frames baseboards , all cleaned. They took out trash, scoured sink, cleaned inside of stove and fridge & mopped the floors. Deep clean service green cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from My Maids
Thank you for your review Ms.[Member Name Removed], My Maids appreciates you business and review ! Sorry we missed the ceiling fan, We can come back and redo it, kindly call the office to schedule! My Maids appreciate your business!

Mari Anne P.
04/2016
5.0
house cleaning
  + -1 more
All went well. 3 ladies were there for approx. 2 hours.
Description of Work: Dusting, vacation, sweep & map flours, clean bathrooms, & kitchen clean mini blinds, fans, cleaned glass doors, base board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed]! My Maids appreciates you business and review ! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Paula P.
02/2016
3.0
house cleaning
  + -1 more
Initially we thought the service was good but when my wife came she found the bottom of the refrigerator had not been cleaned. Also, they took the ice box out and when they put it back in they didn't get it to fit and it caused the ice to defrost a little bit. No damage or anything. The other thing was it was almost like it was, when the time came they wanted me to renew for another hour or whatever. I felt for 4 people there should have been adequate time. I kind of felt like it was a switch and bait. To be honest, at first before I looked I gave everybody a $10 to $20 tip. Then I looked closer and the stove wasn't that clean. With 4 people there was not that much to do.
Description of Work: We used a Big Deal with My Maids.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from My Maids
Thank you for sharing your review! We are not allowed to move heavy appliances or furniture because of our worker's comp and insurance limitations.Ladies usually try and clean as much as they could under the refrigerator. Regarding the cleaning time, one cleans the kitchen, one bathrooms, one the floor and one dusts. When one finishes, they help the other one out. Sometimes, when the home has not been cleaned for a while, the 1 hour/lady time is not sufficient to finish cleaning the entire house. The team leader lets the customer know that extra time may be required to finish the entire house. I apologize they needed extra time to finish and did not put back your ice box in the right way! We can send someone to try and clean the stove and under the refrigerator one more time, We take pride in quality cleaning and customer satisfaction is our top priority. So kindly contact us at 904-264 6666 so we can take care of this as soon as possible!

Maris R.
02/2016
5.0
house cleaning
  + -1 more
I was so impressed with this housecleaning company. We called on My Maids after we were left disappointed time and time again with our other cleaning company. Liz, the office manager spoke with my husband and set everything up for us. On the day of our cleaning I was working from home, and was greeted by 4 smiling girls, all wearing a uniform My Maids t-shirt and arrived in a nice, clean work van. Right off the bat, I thought the uniformed t-shirts were such a nice touch. That was something I had never seen before. Emily introduced herself, so I believe she may have been the managing house cleaner on this particular team. She was so thorough and did a walk through with me of the house and asked questions along the way. She was so sweet I couldn't stop telling my husband how nice she was. Upon finishing the house, Emily asked to do a final walk through to make sure I was happy. They had caught things I didn't even think of. I was very happy with the finished product, but my husband is the picky one! He came home and loved it. So much that he called Liz and hired them for bi-weekly service moving forward. I think other companies could learn a lot from companies like this.... It's the small details that make a huge difference to customers like us.
Description of Work: Cleaned House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from My Maids
Thank you for you review [Member Name Removed]; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

David P.
02/2016
5.0
house cleaning
  + -1 more
The house looked great! The crew worked quickly and got the house clean from top to bottom. I would definitely use them again and would recommend them to friends.
Description of Work: We had a complete and thorough cleaning after moving out. Liz worked to schedule the service exactly when we needed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from My Maids
Thank you for you review Mr.Prohofsky; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Mike N.
01/2016
5.0
house cleaning
  + -1 more
Everything went well for the most part. I still had boxes around the home from moving in but had the ladies concentrate on the kitchen and bathrooms. Only thing I noticed was the back toilet wasn't as clean as I would have liked. And up front I had explained I wanted a by-weekly quote to have them come in on a regular basis. When I made a request of this at the end the ladies told me I need to go back on Angie's List and purchase another cleaning. I don't want to have to do that every time, twice a month, so I haven't had them back yet.
Description of Work: Cleaned my home, 1st clean after move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from My Maids
Thank you for the review Mr. [Member Name Removed], appreciate it! We would be happy to schedule a bi weekly cleaning, we will call first thing Monday morning to go over a flat rate option.Sorry the ladies did not give you the right information. I apologize about the back of the toilets, we will pay more attention at our next visit. Thank you for considering My Maids for your cleaning needs, appreciate your business!

Jonathan V.
01/2016
1.0
house cleaning
  + -1 more
Well I bought the service through Angie's List back in December. I called to setup an appointment and they said they would have to call me back. But they never called me back. I called them a few weeks later and they did promptly setup an appointment. Four women showed up on time and immediately got to cleaning. So I'm thinking great this is going to work well. Unfortunately after they had left, I went back to the house and started to see obvious areas that they had not cleaned. My stainless steal appliances hadn't been touched. My blinds and windows hadn't been touched. My base boards were only sparsely cleaned. The window in my bathroom was still completely unclean. The house was cleaned out and already pretty clean. I just needed them to get the "Nitty Gritty." They sucked.
Description of Work: Full house clean out. The house was empty and they were supposed to do a deep clean including the refrigerator and oven.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$225

Response from My Maids
We take customer reviews seriously and we are truly sorry that the cleaning was not satisfactory! This does not happen often, but we do take responsibility. We would be happy to come back for a re clean for free. Kindly contact us immediately, so we can take care of this. We apologize for the inconvenience!

Kiki O.
11/2015
4.0
house cleaning
  + -1 more
There were no additional charges. They did what they're supposed to do but it wasn't enough. They have all their products in a bottle so I don't know what they used. There were four of them and they worked for an hour each. The price was okay.
Description of Work: I purchased a "Big Deal" for My Maids. It was for six hours of housecleaning. They vacuumed the floors and cleaned the bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Jennifer M.
10/2015
5.0
house cleaning
  + -1 more
They responded quickly and I was able to have the home cleaned the same week. I purchased the 4 hour service special and had 4 girls cleaning for 1 hour. They did a great job in the allowed time. I had a couple things missed but if I had purchased an extra 30 minutes, they would have completed the job exactly how I wanted. They were fair and had amazing communication. I have zero complaints.
Description of Work: Cleaned the home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Mary P.
10/2015
5.0
house cleaning
  + -1 more
It went great! The girls were punctual, polite and efficient. Bathrooms were clean, floors were vacuumed, blinds dusted...very nice. I hope the quality remains consistent. Have my next date on the calendar.
Description of Work: Basic cleaning of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Ed P.
09/2015
5.0
house cleaning
  + -1 more
Early (good) All employees had Great personalities. Did a really good job working around our "junk". Plan to use again.
Description of Work: Clean home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

John K.
09/2015
5.0
house cleaning
  + -1 more
Every stage was done professionally and with our needs in mind. We received a scheduling call right away after purchasing the Angie's List deal, a reminder call before the day of the cleaning, a call from the cleaners giving us 30-minutes notice, and a follow-up call after the work was done. We were extremely pleased! It was totally worth it.
Description of Work: They provided the "thorough" house cleaning, which we used when moving out of our rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Sandy D.
08/2015
4.0
house cleaning
  + -1 more
Very polite and professional communication. Schedule just didn't work out. Angie's List forced me to give a review, even thought service was not performed. I gave a B,but I cannot say how well they would have done the job.
Description of Work: I needed to get my home cleaned immediately for an open house. The provider wasn't available at the time I needed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

angela C.
08/2015
5.0
house cleaning
  + -1 more
Excellent service!!! Tammy and her team were professional, polite, DETAILED in their coverage and even cleaned in such a detailed manner that i have decided to go with a cleaning service of every 2 weeks!! I am SO IMPRESSED! I could not ask for more or.....Do a better cleaning myself...and i am particular and meticulous when I clean my own home!! Thank you Bill and Thank you to Tammy and her team! I spent an extra $120.00 to have them stay beyond their scheduled time because my home is large and it was a first time cleaning ...they wiped down all of my doors and baseboards. They were attentive to marks on my walls. These ladies were very physical in their cleaning...scrubbing, hand mopping some areas, regular mopping in others....but they were on their hands and knees cleaning from the ground up to the ceiling fans!
Description of Work: Cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Katrese R.
08/2015
5.0
house cleaning
  + -1 more
Excellent job. Very organized and efficient.
Description of Work: Clean my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Henry L.
07/2015
5.0
house cleaning
  + -1 more
Cleaned so.e things i did not think of..i wish i could afford to have them do this all the time
Description of Work: Cleaned just about everything..did a really good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Contact information

2032 Carnes Street, Orange Park, FL 32073

http://www.mymaidscleaning.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Home and Garage Organization,
Pressure Washing,
Lawn and Yard Work

FAQ

My Maids is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

My Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, My Maids offers free project estimates.
Yes, My Maids offers eco-friendly accreditations.
Yes, My Maids offers a 10% senior discount.
No, My Maids does not offer emergency services.
Yes, My Maids offers warranties.
My Maids offers the following services: A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning
Ask for details.

Contact information

2032 Carnes Street, Orange Park, FL 32073

http://www.mymaidscleaning.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM