QUALITY, AFFORDABLE CLEANING SINCE 1987 ! UNBEATABLE, ALL INCLUSIVE PRICING / GREEN CLEANING /SUPER SERVICE AWARD WINNER 2010-2017 / $99 Specials / Residential and Commercial Cleaning / Military & Senior Discounts / Teams of 3-4 / Licensed, Bonded, Insured / Google A Rated / Key Service / BBB A+ Rated / Thumbtack Pro / Home Advisor Pro / ARCSI Member / Support Cleaning For A Reason / Proud supporter of First Responder, Special Olympics, Toys For Tots, Rodeaver Boys Ranch, and St. Jude's
Business highlights
37 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Eco Friendly
Services we offer
A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning
Have used my maids for the past 20 + years. They are easy to work with
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$140
Mike B.
12/2020
5.0
house cleaning
+ -1 more
We have been using My Maids for the past 21 years. They do an awesome job. There are usually 3-4 ladies that come in together and divide and conquer. The ladies work very well together. They always arrive as scheduled, do their job efficiently then leave a post card when they leave. It's been a pleasure using My Maids for all these years.
Description of Work: Regular bi-weekly house cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Wendy N.
09/2020
5.0
house cleaning
+ -1 more
Wonderful! They were very thorough and left everything beautiful. New home owner was delighted!
Description of Work: A cleaning for our home before we closed on property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Arlene R.
09/2020
5.0
house cleaning
+ -1 more
I have been a customer for over 20 years. My Maids ladies are professional, accommodating, caring, do a great job and are extremely nice!
Description of Work: Bi-weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Erika W.
09/2020
5.0
house cleaning
+ -1 more
I have chosen MyMaids for many years! They do an excellent job every time. They are quick and thorough, trustworthy and friendly!
Description of Work: Weekly House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Jackie J.
09/2020
5.0
house cleaning
+ -1 more
I do not hesitate for one minute recommending My Maids. We have been using them for several years and have been very pleased. When I have specific requests, they are able to accommodate me. While we have them come on a scheduled basis, we travel a lot and they are always able to make adjustments for what we need and when. We have them come often when we are not home and trust them implicitly. A company is only as good as their weakest employee and we haven't found a weak link in their services!
Description of Work: I have My Maids come for general house cleaning every three weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Kristen Petrillo M.
09/2020
5.0
house cleaning
+ -1 more
My Maids is a great service. The staff are friendly, thoughtful, and do a lovely job. I've worked with them for several years and would not consider working with anyone else!
Description of Work: Regular house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Monique H.
09/2020
5.0
house cleaning
+ -1 more
I have been using this cleaning service for years. I have found them reliable & very responsive & accommodating to my needs and demands. Usually a team of 3 come into my home (3 bedroom, 2bath, 1650 sq ft) vacuum, dust, clean bathrooms and kitchen, wet mop as necessary & do it all within 45 to 50 minutes. Rarely have I found something not done to my liking & a call or note to the office fixes any issue. They do offer other services upon request to include linen changes etc. I admit that I empty the trash & dishwasher & generally pick-up. I want the cleaning team to clean and not pay the team to do things that I should have done and capable of doing. There pricing is very reasonable & fair when compared to the national averages.
Description of Work: General houskeeping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Elizabeth R.
09/2020
5.0
house cleaning
+ -1 more
I have used this service since 1987. Obviously, I have been happy with their work. They are reliable and careful.
Description of Work: Routine weekly housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Priya G.
09/2020
5.0
house cleaning
+ -1 more
I am always amazed how fast they can clean every corner of my 2400sqft house in an hour. The ladies are very courteous, polite and are willing to go an extra mile to clean according to my needs and satisfaction. Sam, the team lead, knows what exactly needs to be done and she is able to communicate that to the rest of her team. So they are very professional. The scheduling ladies at the office are also willing to work around my schedule, which I appreciate, especially with last minute changes. I have recommended them to many of my friends and would do so happily in the future as well.
Description of Work: Monthly whole house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Eric R.
09/2020
1.0
house cleaning
+ -1 more
The company never showed up. The company never initiated a phone call to: 1) Confirm the appointment after it was made. 2) Call to say they were running late. 3) Call to say they had to reschedule. We the customers were the ones who had to call in to confirm (the day before the cleaning) that their team was still planning to clean the house. We were told that the phone numbers they had for us were all incorrect.. We the customers had to call to ask today (the scheduled cleaning day) when they would call to let us know when they were coming (they never showed btw). Angie's List should not showcase companies like this who do not deliver. Ask a neighbor, not Angie's List.
Description of Work: Have our house cleaned by "My Maids / Orange Park"
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from My Maids
We apologize for the miscommunication and the error on our part about the wrong phone number. We are locally owned and have been on business for more than 32 years, employ a great group of hard working women, who are proud of their work. We have customers who have been with us for decades, and are Angie's List Super service awards winners continuously for over 8 years. Hope you give us a chance to fix this mistake and give us another opportunity to service your home soon!
Lisa B.
12/2019
5.0
house cleaning
+ -1 more
Great. Emily and team were personable, efficient, and quick. They understood my needs (all spoke English) and got right to it. They were even friendly to my dog. I would hire again. Thank you!
Description of Work: Clean up after renters vacated
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Christian M.
10/2019
5.0
house cleaning
+ -1 more
I have used My Maids several times and they always do a good job at a reasonable price!
Description of Work: house clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from My Maids
Thank you for your kind words! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Jonathon S.
10/2019
5.0
house cleaning
+ -1 more
The team is great! From the office staff to the actually cleaners. Super organized and did a fantastic job of cleaning the house.
Description of Work: Full House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from My Maids
Thank you for your kind words Mr. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Jackie M.
10/2019
5.0
house cleaning
+ -1 more
I had My Maids come out and do a deep cleaning of my home a few weeks ago. The team was very helpful and accommodating to my needs! They were all very friendly and got right to work! Scheduling was very easy with the help of the lovely ladies who work in the office! I will definitely use this service again and refer my friends!
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from My Maids
Thank you for your kind words Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Nancy M.
10/2019
5.0
house cleaning
+ -1 more
My maid was very thorough and deserved every dollar.
Description of Work: Deep cleaning of home and to continue every 2 weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from My Maids
Thank you for your kind words Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Che R.
07/2019
5.0
house cleaning
+ -1 more
Excellent. I’ve been using MyMaids for about 3 years now and have been extremely happy with their work. If I want a special area done they do it. If I need to reschedule they are very accommodating. I’m a customer for life!
Description of Work: Home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Response from My Maids
Thank you for your kind words Ms. [Member Name Removed], My Maids appreciates your business! Our ladies love their jobs and try and do their best at every clean. Happy customers like yourself is what we strive to accomplish! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Joan M.
06/2019
5.0
house cleaning
+ -1 more
Very Well! Everyone came in with their equipment and did more work(cleaning) than I knew needed to be done! They were awesome! They even went above an beyond by cleaning in our back offices' which I dint even ask them to do! THanks! Looking forward to the next clean-up! Joani- Swimming Safari Swim School
Description of Work: Commercial building with lots of children
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from My Maids
Thank you for your kind words Ms. [Member Name Removed], My Maids appreciates your business! Our ladies love their jobs and try and do their best at every clean. Happy customers like yourself is what we strive to accomplish! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Maddie G.
06/2019
4.0
house cleaning
+ -1 more
It fairly well. When I noticed some areas that needed to be redone, it was accomplished quickly. I was called because I overpaid by $4. Incredible honesty and professionalism. Great work ladies!
Description of Work: Move out House cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$196
Response from My Maids
Thank you Ms.[Member Name Removed] for your kind words! My Maids strives on professionalism and honesty, thank you so much for the validation, truly appreciate it!
Gail K.
11/2018
2.0
house cleaning, window cleaning
+ 0 more
When I first scheduled with Liz, I was specific that I needed an afternoon appt and mentioned that we had cats & litter boxes. She indicated that was fine, but she did not know if they would scoop the boxes. When they called to tell me the time scheduled, it was in the a.m. We rescheduled to another day. They arrived on time & went to work, no extra chit-chat, very task oriented. We were pleased. When they said they were done,no walk thru was offered (I forgot to request one, but it was supposed to be part of the service). However, we pointed out that they had not cleaned the floor of the bathroom with the litter boxes. One of the maids took a damp cloth and ran it over part of the floor. They refused to move the litter boxes to clean around or under them, leaving litter on the floor and parts of the floor dirty. The reason given was they didn't touch feces. There were NO feces, just litter; I even offered gloves. After they left we noticed numerous other problems. They didn’t empty 3 trash cans, clean up cat puke (mopped around it), didn’t clean behind one toilet, left dirt & small pieces of paper on the floor AFTER sweeping & mopping, did not dust the surface of a table, and did not wipe the TV screens. After complaining, Liz & I settled on a $50 refund, which took 3 weeks to arrive. The window cleaners did a good job. Overall, the maids were a terrible experience.
Description of Work: House cleaning + window washing
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$200
Response from My Maids
Hello Ms. [Member Name Removed], our ladies don't mind cleaning litter boxes at all, we have regular customers who have multiple cats and dogs; we are a pet friendly cleaning company. But we do not clean animal or human feces. We tried our best to clean animal vomit, spit and feces all around the house, dripping from table, sofa and chairs and sick cats puking after we finished. Unfortunately, we could not clean those. Apologize for not taking trash out, it was our mistake. That's the reason we refunded $50 money back.
Don C.
11/2018
5.0
house cleaning
+ -1 more
Some dusting areas missed but over all they did a good job. Found other company that did the job for much less.
Description of Work: Clean inside of house
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Response from My Maids
Thank you for your review Mr.[Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Kathy B.
10/2018
4.0
house cleaning
+ -1 more
I use them every 3 weeks, they even change the sheets on your bed. They're very good.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Jeanine W.
10/2018
5.0
house cleaning
+ -1 more
The service was always excellent. Their customer service is great as well as their service.
Description of Work: They did housecleaning. I've been using them for over a year now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Teri A.
10/2018
5.0
house cleaning
+ -1 more
They were very good and I am satisfied.
Description of Work: They cleaned the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
Amy & Ken L.
10/2018
5.0
house cleaning
+ -1 more
We been using them for 20 years now. They cleaned our house every week. They do good job, they are on time and we never had any problems at all.
Description of Work: Regular house cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Home and Garage Organization,
Pressure Washing,
Lawn and Yard Work
FAQ
My Maids is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
My Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, My Maids offers free project estimates.
Yes, My Maids offers eco-friendly accreditations.
Yes, My Maids offers a 10% senior discount.
No, My Maids does not offer emergency services.
Yes, My Maids offers warranties.
My Maids offers the following services: A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning