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My Maids

House Cleaning, Window Cleaning, Home and Garage Organization,

About us

QUALITY, AFFORDABLE CLEANING SINCE 1987 ! UNBEATABLE, ALL INCLUSIVE PRICING / GREEN CLEANING /SUPER SERVICE AWARD WINNER 2010-2017 / $99 Specials / Residential and Commercial Cleaning / Military & Senior Discounts / Teams of 3-4 / Licensed, Bonded, Insured / Google A Rated / Key Service / BBB A+ Rated / Thumbtack Pro / Home Advisor Pro / ARCSI Member / Support Cleaning For A Reason / Proud supporter of First Responder, Special Olympics, Toys For Tots, Rodeaver Boys Ranch, and St. Jude's

Business highlights

37 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Eco Friendly

Services we offer

A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 188 reviews

Lebby B.
10/2018
5.0
house cleaning
  + -1 more
It went very well. They were like a cleaning tornado. They get it done in a very timely manner. They did a great job.
Description of Work: They did a whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Alli B.
10/2018
4.0
house cleaning
  + -1 more
My house looks immaculate when they leave. They take the trash out and the coffee maker clean. They do a lot of things. Does an amazing job.
Description of Work: They did a house cleaning. They dust mop, did the bed, vacuum, cleaned the kitchen, everything except for cleaning the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Jan M.
06/2018
5.0
house cleaning, window cleaning
  + 0 more
Cleaning team (3 ladies) was on time and started immediately. Bleach based cleaner used was very strong. If you are sensitive to chlorine based cleaners you should probably not be in the house. I was impressed with all of the detailed work done. A separate person (Todd) came to wash 5 windows.
Description of Work: Clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

MARK D.
04/2018
5.0
house cleaning
  + -1 more
Excellent. Have been using My Maids for over two years. Always informed of arrival time well in advance. Arrival always on time (even during COVID times). Ladies are polite, quiet, efficient and through. What more can I say?
Description of Work: Required house cleaning chores

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your kind words and so glad you liked our service! Our ladies take pride in their work, and customers satisfaction is what they thrive for! My Maids appreciates your business! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

MARK D.
03/2018
5.0
house cleaning
  + -1 more
Excellent job. Hired them for a monthly visit
Description of Work: clean entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Mr.[Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Cathy C.
01/2018
5.0
house cleaning
  + -1 more
The team of four superwomen from My Maids came in and got to work. They started at one end of my home and they were dusting blinds, baseboards, ceiling fans, picture frames and candle holders as they went. Then they did the bathrooms, the kitchen and the floors — carpet, tile and wood. When they were done, everything in the house shone or twinkled. It really looked and smelled great. I was very impressed with all they got done in 1.5 hours. They worked hard, were coordinated in how they cleaned as a team and took pride in what they were doing. And let me just say this — my 14-year-old daughter's room has NEVER looked better. I felt like they treated my home as if it were their own. You cannot ask for more than tha.
Description of Work: With my husband and I working two more than full-time jobs and a busy teen in high school, house cleaning was not high on the priority list and sinking fast. I needed to find quality house cleaning fast. I found a great deal on Angie's List for a six-hour block of time and I snapped it up. It was scheduled within a day and I was ready!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms.[Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Carla P.
01/2018
5.0
house cleaning
  + -1 more
Everything was wonderful but there was a team of three and whoever was in charge of Dusting did not do a very good job. I had to go back and just again later on most of the surfaces.
Description of Work: Deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Frank G.
01/2018
5.0
house cleaning
  + -1 more
They were wonderful. Everything looked great.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from My Maids
Thank you for your review Mr. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

sanjay V.
12/2017
5.0
house cleaning
  + -1 more
very well done and professional work, timely service
Description of Work: home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from My Maids
Thank you for your review Mr. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Charisse C.
11/2017
5.0
house cleaning
  + -1 more
They did a good job. Cleaned the refrigerator inside and out and when I noticed the drawers in the bathroom weren't cleaned they went back in and cleaned them out so I would recommend and use them again.
Description of Work: Move in cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms.[Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Brad K.
11/2017
4.0
house cleaning
  + -1 more
My Maids did a very good job cleaning my house. They are responsive and efficient. Would recommend.
Description of Work: Purchased the deep cleaning special

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Mr.[Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Karla W.
11/2017
3.0
house cleaning
  + -1 more
Took three tries to get an appointment and that was at a time not convenient for me. The first time I used My Maids they did a fabulous job. Left me home clean and sparkly - better than I would have done myself. This time the cleaning was very spotty - some was done well, some was not....eg, bathrooms; sinks, toilets, mirrors, counter tops, doors cabinet fronts - not cleaned or cleaned poorly. Lanai not vacuumed. Vacuuming job was only so-so. Things not done well or haphazardly included dusting, blinds and counter tops. Because I liked the job they did the first time they cleaned my house I would give them another try.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Hello Ms. [Member Name Removed], we apologize for the inconvenience! Since you cancelled the first appointment and needed a specific hour the second time, it was hard for us to schedule. We can send a team over to fix the missed items. We do not vacuum garages and lanai, until requested earlier and let the team leader know. Hope to clean your home again and gain your business!

Mary P.
10/2017
4.0
house cleaning, window cleaning
  + 0 more
Good, the house was a dusty mess due to recent work done on my floors.There was a team of 3 who worked for about 3 hours.They especially did a good job on my floors which needed to be washed 3 times.The special offer included windows,oven and refrigerator cleaning.The window guy did a great job(I paid extra for extra windows). He even cleaned my mirrors.The refrigerator didn't get cleaned but I called and they offered to send a person back to clean.Very responsive to me in setting a appointment that was timely and convenient for me.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$199

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Sara D.
10/2017
5.0
house cleaning
  + -1 more
I just had my first cleaning with My Maids and I have already scheduled them to come back. They sent a team of 3 ladies who did a great job giving my small house a much needed deep clean. I did not realize that my bathroom could sparkle like it does now! I recommend!
Description of Work: Initial deep clean of small house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

David V.
10/2017
5.0
house cleaning, window cleaning
  + 0 more
There was three people so it didn't take that long. The only improvement I would like to see is the use of micro fiber mop instead of the old rag mops. On tile floors the rag mop just push dirty water into the grout. The deal included windows. My Maids didn't do the windows thou. That was outsourced and wasn't as good of a deal. The add said X number of windows included. But it really was window pains not windows.
Description of Work: The basically included cleaning the whole house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from My Maids
Thank you for your review Mr. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Larry H.
10/2017
5.0
house cleaning
  + -1 more
Quite well. I was a little concerned that having 4 people at once would cause a lot of wasted time but that was not the case. Each person had their defined task and did it well.
Description of Work: Full house detail cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from My Maids
Thank you for your review Mr.Hollingworth, My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

MILLIE M.
10/2017
5.0
house cleaning
  + -1 more
EXCELLENT!!! THEY ARE EFFICIENT, PUNCTUAL, AND GET THE JOB DONE.
Description of Work: Home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Sharon M.
10/2017
5.0
house cleaning
  + -1 more
My Maids did a great job!!! Was wonderful to come home to a clean house!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your kind words Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

naomi M.
09/2017
5.0
house cleaning
  + -1 more
Needed the entire home scrubbed because I was unable to do it myself due to chemotherapy, major surgery, and radiation. They were great.
Description of Work: Full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Hope to service your home again! Feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Bob D.
08/2017
5.0
house cleaning
  + -1 more
I would go back to them in a minute! I moved a little too far away and they raised their prices. They are perfectionists. Perfection in their cleaning. They do it fast. They clean perfectly. They send a team of people. It's a big group. They are on time. They always pick up the phone. Easy to work with and very responsive to your concerns and time sensitive.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from My Maids
Thank you for your Mr. [Member Name Removed], My Maids appreciates your business! Hope you will use us next time for your cleaning requirements, and feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Alice M.
08/2017
4.0
house cleaning
  + -1 more
I purchased a package for 8 hours of cleaning. They were supposed to send 4 girls and only sent 3. They said they would do extra because there were only 3 girls instead of 4. After 2 hours they packed up and left. That amounted to 6 hours of cleaning not the 8 hours I had paid for.
Description of Work: Complete cleaning. I thought baseboards and ceiling fans would be damp cleaned not just dry dusted. They forgot the ceiling fan in the kitchen. Bathroom tiles were not throughly cleaned. Dusting details could have been complete. Overall the house looked clean, but smaller details were not taken care of.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from My Maids
We apologize Ms. [Member Name Removed], you still have 45 minutes left on your time. Please call the office to reschedule a visit, we can finish the rest of the areas that were left out. Sorry, the ladies had to leave early. Thank you for your patience! My Maids appreciates your business!

Janice W.
08/2017
4.0
house cleaning
  + -1 more
Very conscientious and did a good job.
Description of Work: Needed help with cleaning house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$159

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Kindly use us any time for your cleaning requirements, and feel free to refer us to your friends and family to earn $20 referral discount, when they sign up for our service.

Henry L.
07/2017
3.0
house cleaning
  + -1 more
The first several months they did a good job. The longer it went the less details they missed. It depends on exactly what a person expects I guess. I expected the same type of service I received the first several months. To many items were missed during my cleaning and I complained several times . They did adjust the price a few times and they also offered to come back and clean the things they missed . Problem is it happened too many times and I be came frustrated . I would not use them again but they are not a bad company . It just seems they became to complacent and I felt when I still complained they really did not care but that is just me. To clean my house with 3 or 4 ladies it takes almost 2 hours and my house is only 1900 sq ft and one room they really did not have to clean much because of my junk. I just felt I deserved consistency and that is not what I got. This is just my own opinion
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$145

Response from My Maids
Hello Mr. Lewit, we are very sorry to hear about this! Our ladies tried our best and we apologize that we couldn't provide service to your satisfaction. We will definitely work on the areas you mentioned and strive to do better! Thank you for being My Maids customer, we appreciate your business!

Larry H.
06/2017
5.0
house cleaning
  + -1 more
I was a little concerned that 4 cleaners at the same time would get in each others way but that was not the case. They completed all the items I requested and some that I had not mentioned in the allotted time. Good at cleaning hard to reach places such as ceiling fans, door sills, etc. Very pleased overall.
Description of Work: Deep house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Tammi H.
06/2017
5.0
house cleaning
  + -1 more
The three ladies did a fantastic job. After a few pertinent questions, they each got started on their tasks. My home looked terrific when they were done. I will definitely be using their services again.
Description of Work: After some remodeling, my home was very dusty and dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from My Maids
Thank you for your review Ms. [Member Name Removed], My Maids appreciates your business! Kindly use us any time for your cleaning and feel free to refer us to your friends and family to earn a $20 referral discount, when they sign up for our service.

Contact information

2032 Carnes Street, Orange Park, FL 32073

http://www.mymaidscleaning.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Home and Garage Organization,
Pressure Washing,
Lawn and Yard Work

FAQ

My Maids is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

My Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, My Maids offers free project estimates.
Yes, My Maids offers eco-friendly accreditations.
Yes, My Maids offers a 10% senior discount.
No, My Maids does not offer emergency services.
Yes, My Maids offers warranties.
My Maids offers the following services: A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning
Ask for details.

Contact information

2032 Carnes Street, Orange Park, FL 32073

http://www.mymaidscleaning.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM